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SAN FRANCISCO PUBLIC LIBRARY 



3 1223 06446 4085 



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s/s 




San Francisco Public Library 

Government Information Center 
San Francisco Public Library 
100 Larkin Street, 5th Floor 
San Francisco, C A 94102 

REFERENCE BOOK 



Not to be taken from the Library 




City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



JMotice of Cancellation of Regular Meeting 



<** 



Thursday, January 2, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, CA 



Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver, Tom Wetzel 

(2 Vacancies) 

Committees : 

Service Design and Marketing fSDMC) 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 

Service Reliability and Quality (SROO 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 

Engineering and Maintenance fEMO 

Nia Crowder (Chair), Linton Stables, 
Daniel Weaver, Tom Wetzel 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, 
Bruce Oka, David Pilpel, Tom Wetzel 

Safety, Training, and Accessibility (STAC) 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-6873 Voice (415) 554-4103 Fax 



DOCUMENTS DEPT 
DE C 2 3 2002 

SAN FRANC/SCO 

PUBl/C library 



401 VAN NESS AVENUE-SUITE 334 -SAN FRANCISCO-CA. 94102-4524 
S(415) 554-6873 FAX (415)554-4103 



3 1223 06446 4085 






Disability Access 

This meeting was to be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either 
elevator to the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest 
MUNI Metro stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at 
least 72 hours in advance of need at (415) 554-6873. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate these 
individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at 
this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance 
assures that deliberations are conducted before the people and that City operations are open to the peoples' 
review. 

Written reports and background materials for calendar items are available for public inspection and copying at 
401 Van Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's 
website at http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, 
Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102- 
4683; by phone (415) 554-7724; by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van 
Ness Avenue, Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit 
their website at http://www.ci.sf.ca.us/ethics/ . 

50351 SFPL: ECONO JRS 
45 SFPL 04/09/04 60 



City & County of San Francisco 

Municipal Transportation Agency 

Citizens' Advisory Council 



Notice of Cancellation of Regular Meeting 

Thursday, January 2, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 

San Francisco, CA 

Please note that the Municipal Transportation Agency Citizens' Advisory 
Council will NOT hold it's regular scheduled meeting on Thursday, January 
2, 2003 at 5:30PM. No agenda for this meeting was posted and distributed in 
advance. 

Please contact Vincent Dunlap at (415) 554-6873 if you have any questions. 










City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



^Notice of Rescheduled Regular Meeting 

Monday, January 6, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 

D ° CUME ^S DEP T 

Daniel Murphy (Chair), 
Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, u ^ 

Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 
Linton Stables, Dorris Vincent, Daniel Weaver, Tom Wetzel 

(2 Vacancies) 

Committees : 

Service Design and Marketing (SDMCJ 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 

Service Reliability and Quality fSRQC) 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 

Engineering and Maintenance (EMC) 

Nia Crowder (Chair), Linton Stables, 
Daniel Weaver, Tom Wetzel 

Finance and Administration ( FAC) 

Daniel Murphy (Chair), Sue Cauthen, 
Bruce Oka, David Pilpel, Tom Wetzel 

Safety, Training, and Accessibility (STAC) 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

The MTA CAC may be contacted as follows: 
Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 
(415) 554-6873 Voice (415) 554-4103 Fax 



401 VAN NESS AVENUE-SUITE 334 -SAN FRANCISCO-CA. 94102-4524 
S(415) 554-6873 FAX (415)554-4103 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either 
elevator to the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest 
MUNI Metro stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at 
least 72 hours in advance of need at (415) 554-6873. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate these 
individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at 
this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance 
assures that deliberations are conducted before the people and that City operations are open to the peoples' 
review. 

Written reports and background materials for calendar items are available for public inspection and copying at 
401 Van Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's 
website at http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, 
Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102- 
4683; by phone (415) 554-7724; by fax (415) 554-5163 or by email at Donna Hall(a)ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van 
Ness Avenue, Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit 
their website at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



AGENDA 

Rescheduled Regular Meeting 

Monday, January 6, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of June 17, 2002 and December 5, 2002 (Discussion/Action) 
[Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/ Action) [Attachments to report only; a verbal report will be made] 

Paul Czechowicz (MTA CAC Staff Liaison) 5:41 

Council-Initiated Items (Discussion/Action) 

6. Election of MTA CAC Vice Chair (Discussion/Action) 5:46 
Staff -Initiated Items (Discussion/Action) 

7. Department of Parking and Traffic (DPT) Presentation: Finance and Administration 
(Discussion/Action) 5:51 

Julia Dawson (Deputy Director, Finance and Administration, DPT) 

Note: All Committee Members are advised to review DPT Fiscal Year 2003 
Budget booklet prior to meeting 

8. Review of MTA CAC Revised Administrative Procedures (Discussion/Action) 

[Attachment] 6:10 

9. Review of MTA Board Calendar Items for January 7, 2003 Meeting (Discussion/Action) 
[Attachments] 6:20 

Finance and Administration - Resolution authorizing the Director of Transportation to execute 
an agreement between the City and County of San Francisco and the Bay Area Rapid Transit 
District authorizing the use of the Muni Fast Pass on BART in San Francisco until December 
31, 2003, at a cost to Muni of $0.80 per trip. 

Finance and Administration - Resolution authorizing the Director of Transportation to enter 
into an agreement with the Bay Area Rapid Transit District (BART), requiring BART to pay 
MUNI $5,222,832 for the period July 1, 2001 to June 30, 2003, for feeder bus service to BART 
stations. 



Capital Planning & External Affairs - Requesting authorization to execute a Master Agreement 
with the California Department of Transportation (CalTrans) for purposes of receiving grant 
funds. 

Human Resources - Designation of "service critical" classifications pursuant to Charter Section 
8A.104. 

Committee Reports (Discussion/Action) 

10. Service Design & Marketing (SDMC) (David Pilpel, SDMC Chair) 6:40 
Last Meeting held: November 18, 2002 

Items Discussed: Applications Integration; Bridge Toll Advisory Committee: Presentation on 
Muni's List of Projects Proposed for Funding; Short Range Transit Plan Amendment Relate to 
TCM2, Capital Improvement Program Call for Projects Process and Criteria, Trolley Coach Service 
Expansion Planning; Review of 78 Bayview Special, 15 Third and 49 Van Ness/Mission Terminal at 
City College (Phelan Loop); Service from Ocean Avenue to Alemany Albertsons, 71 - Haight- 
Noriega Reroute to Chinatown; Bayview Meeting of 22 July 2002; 30Xmarina Express stop at Van 
Ness and Union; New Transfer Policy, 80X/81X/82X CalTrain Expresses Service Reduction; 
Schedule Changes Pending for Future Signups; Fiscal Year 2002-03 Budget, Service Adjustments, 
and Potrero Run Cuts; Maximum Equipment Demand and Recapitulation of Schedules for FY2001- 
02 Signups; Cultural Institutions Outreach/Promotion of Muni Service to Cultural Events; 
Consolidation of Passenger Brochures; Flyers, Newsletters, and Notices; Public Timetable Book 
Status; Status Report on Marketing Activities, Graphics and Design Guidelines, Metro Signage. 

Tentative next regular meeting: January 20, 2002, 401 Van Ness, Room 334, 5:30pm 
(Note: Rescheduling required due to holiday.) 

Pending Items: Work Plans; Data Collection Plan; Quarterly Reviews; Priorities for Service 
Additions and/or Cuts (including Late Night/Owl and Short-term Service Change Proposals); 
Special Event Service Planning; Fare Policies. 

11. Service Reliability and Quality (SRQC) (Joan Downey, SRQC Chair) 6:45 
Last Meeting held: November 25, 2002 

Items discussed: Proof of Payment (POP) Monthly Citation Report/Rescue Muni J, L, M & N Lines 
Recommendations; Service and Signage Improvements to 39 Coit Service; Passenger Service 
Requests (PSR) - Report from PSRTask Force Committee Representatives 

Tentative next regular meeting: January 27, 2003, 2002, 401 Van Ness, Room 334, 5:30 
PM. 

Pending Items: Department of Parking and Traffic (DPT)/Enforcement, Bus Cleaning, Muni 
Inspectors, Station Operations, Cable Car Follow-up, Service Standards Follow-up 

12. Engineering and Maintenance (EMC) (Nia Crowder, EMC Chair) 6:50 
Last meeting held: November 21, 2002, 1145 Market, 3 rd Floor, 4:00 PM. 

Discussion Items: Professional Engineering Services for Third Street Light Rail Transportation 
Phase II: New Central Subway Award and Third Street Light Rail Project Update; Compressed 
Natural Gas (CNG) Pilot Program Update; Review Agenda Items for December/January 
Meeting 

Tentative next regular meeting: January 16, 2003, 1145 Market, 3 rd Floor, 4:00 PM. 

13. Finance and Administration (FAC) (Daniel Murphy, FAC Chair) 6:55 



a. MOTION: 



THE MTA CAC RECOMMENDS THAT A SUMMARY OF FISCAL CONTROLS 
APPLICABLE TO MUNI, DPT AND THE MTA BE PREPARED AND 
MAINTAINED. 



b. MOTION: 



THE MTA CAC RECOMMENDS THAT IN DEVELOPING FISCAL YEAR 
2003-04 BUDGET FOR MUNI AND DPT CONSIDERATION BE GIVEN TO 
THE FOLLOWING PRIORITIES: 



1. 
2. 

3. 

4. 



5. 



6. 



7. 



8. 



INTERNAL EFFICIENCIES. 

MAXIMIZING OPERATING EFFICIENCIES (USE OF PART-TIME 
EMPLOYEES, MINIMIZATION OF SCHEDULED OVERTIME, ETC.) 
REDUCTION OF NON-SERVICE IMPACTING PROGRAMS AND 
ASSOCIATED STAFF. 

RE-PRIORITIZING THE CAPITAL PROGRAM TO ADVANCE LOW- 
COST PROJECTS THAT WOULD DECREASE OPERATING COSTS AND 
DEFER PROJECTS THAT WOULD INCREASE OPERATING OSTS. 
DPT SHOULD DEVELOP AND IMPLEMENT TRAFFIC ENGINEERING 
PROJECTS THAT WOULD REDUCE MUNI OPERATING COSTS BY 
SPEEDING UP RUNNING TIMES (TPS/BRT IMPROVEMENTS, SIGNAL 
TIMING, ETC.) 

DPT SHOULD INCREASE REVENUES FROM EXISTING SOURCES 
(METERS, GARAGES, ETC.) BY INCREASING RATES AND THE 
NUMBER OF PARKING METERS IN COMMERCIAL AREAS. 
MUNI SHOULD REDUCE TRANSIT SERVICE LEVELS PURSUANT TO 
PRIOR CAC PRIORITIES. 
MUNI SHOULD INCREASE FARES BY NO MORE THAT 10% OVERALL. 



SPECIAL BUDGET CHANGES SHOULD BE REVIEWED FURTHER WITH 
THE MTA CAC. 

c. MOTION: THE MTA CAC RECOMMENDS THAT USE OF THE MUNI BREDA 
LEASE/LEASEBACK REVENUES (FIRST TRANCHE) INCLUDE: 

1. LOW-COST CAPITAL PROJECTS THAT WOULD REDUCE OPERATING 
COSTS BY SPEEDING UP RUNNING TIMES OR OTHER COST-SAVING 
APPROACHES (TPS/BRT IMPROVEMENTS, ETC.). 

2. INCREASED COVERED STORAGE FOR EXISTING MUNI RAIL 
VEHICLES, AND 

3. DESCRIPTION OF ENVIRONMENTAL PROJECTS TO NOT PREJUDICE 
CHOICES REGARDING VEHICLE TECHNOLOGY. 



TO THE EXTENT THAT FLEXIBLE FUNDING IS AVAILABLE IN FUTURE 
YEARS, SUCH FUNDING SHOULD BE CONSIDERED FOR AN OPERATING 
RESERVE AND/OR RESERVE FOR LIABILITIES. 

Last meeting held: December 10, 2002 

Items Discussed: Fiscal Controls; Breda Lease/Leaseback Phase 2; MOU/Labor Negotiations 
Follow-up; Fiscal Year 2004 Budget; Maintenance Budget; Effect of Taxi Fare Changes on 
Muni Budget; Schedule January Budget Meetings; Schedule January Budget Meetings; 
Committee Members' Questions/Information Requests 

Special Meeting: January 8, 2003, 401 Van Ness, Room 334, 2:00 PM. 

Regular Meeting: January 14, 2003, 401 Van Ness, Room 334, 4:00PM. 

Pending Items: 



January 2003 - Presentation on DPT Budget; PCO Expansion to Increase Revenue; FY 2004 

Budget; Cost of Non-250-A Labor Negotiations; Select Future Months to Recess 

Committee. 
February 2003 - FY2004 Budget; Municipal Railway Improvement Fund (MIF); Translink 

(Review Evaluation Report). 
March 2003 - Shortfall in Capital Budget Over Coming 20 Years; Insurance Overview, Risk 

Management, and Effect of Proposition E; Vehicle Maintenance System/Materials 

Management System (VMS/MMS); 5307 Swap. 
April 2003 - Quarterly Review of Revenues and Expenses; Fiscal Year 2001/2002 Audits 

(Metro East Land Acquisition Accounting); Maintenance Budget. 
May 2003 - Transit Impact Development Fee (TIDF)/SoMa Service Follow-up (Need to 

Establish Unresolved Outstanding Issues Prior to Meeting) 

14. Safety, Training, and Accessibility (STAC) (Bruce Oka, STAC Chair) 7:05 

Last Meeting held: October 10, 2002 

Items Discussed: Enforcement of Parking Restrictions on City Sidewalks; Paratransit 

Group Van Service Cap 
Tentative next regular meeting: January 9, 2003, 1145 Market Street, Rm. 325, 3:00PM 

15. Review of CAC Attendance Chart, Information Requests, Recommendations and Resolutions 
[Attachments] (Discussion/Action) 7:10 

16. Council Members' Questions and Comments (Discussion/Action) 7:15 

17. MTA CAC Agenda Planning - (Discussion/Action) 7:20 
Department of Parking and Traffic (DPT) Presentation: Parking Authority Overview 

Sunshine Ordinance 
Training Facilities Tour 

18. Adjournment 7:30 

Attachments: 

Agenda Item 3 - MTA CAC Draft Minutes of June 17, 2002 and December 5, 2002 
Agenda Item 5 - Calendar of Muni Awards and Special Events (January 2003) 
Construction Division Rolling Agenda of Calendar Items 
comMUNIcations, Volume 4, Issue 9 (December 2002) 
MUNI Major Capital Projects at a Glance (Revised: November 7, 2002) 
Agenda Item 8 - Staff -CAC Task Force Report Discussion Draft 2 - December 2002 
Agenda Item 9 - Finance and Administration - Resolution authorizing the Director of 
Transportation to execute an agreement between the City and County 
of San Francisco and the Bay Area Rapid Transit District authorizing 
the use of the Muni Fast Pass on BART in San Francisco until 
December 31, 2003, at a cost to Muni of $0.80 per trip. 
Finance and Administration - Resolution authorizing the Director of 
Transportation to enter into an agreement with the Bay Area Rapid 
Transit District (BART), requiring BART to pay MUNI $5,222,832 for 
the period July 1, 2001 to June 30, 2003, for feeder bus service to 
BART stations. 
Capital Planning & External Affairs - Requesting authorization to 
execute a Master Agreement with the California Department of 
Transportation (CalTrans) for purposes of receiving grant funds. 



Agenda Item 15 - Matrixes: 

MTA CAC Attendance Chart 
MTA CAC Information Requests (Completed) 
MTA CAC Information Requests (Pending) 
MTA CAC Recommendations (Pending) 
MTA CAC Recommendations (Completed) 
MTA CAC Resolutions 







City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 

Notice of Cancellation of Rescheduled Regular Meeting 

for 

Monday, January 6, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, CA 



The rescheduled regular meeting of the Municipal Transportation 
Agency Citizens' Advisory Council was cancelled due to no 

quorum being met. 

Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver, Tom Wetzel 

(2 Vacancies) 

Committees : 

Service Design and Marketing (SDMCl 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 



DOCUMENTS DEPT. 
JAN - 8 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Service Reliability and Quality (SRQC) 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 

Engineering and Maintenance (EMC) 

Nia Crowder (Chair), Linton Stables, 
Daniel Weaver, Tom Wetzel 

Finance and Administration (FAQ 

Daniel Murphy (Chair), Sue Cauthen, 
Bruce Oka, David Pilpel, Tom Wetzel 

Safety, Training, and Accessibility (STAC^ 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

Notices of meeting and agenda are available at the San Francisco Public Library (Main), 100 
Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public 
inspection and copying at 401 Van Ness Ave, Room 334, during regular business hours. 



401 VAN NESS AVENUE-SUITE 334 -SAN FRANCISCO-CA. 
S(415) 554-6873 FAX (415)554-4103 



94102-4524 



Know Your Rights Under The Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. 
Commissions, boards, councils, and other agencies of the City and County exist to conduct 
the people's business. This ordinance assures that deliberations are conducted before the 
people and that City operations are open to the people's review. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San 
Francisco Administrative Code) or to report a violation of the ordinance, contact Donna Hall 
by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, 
Room 244, San Francisco CA 94102-4689; by phone at (415) 554-7724; by fax at (415) 554- 
5163; or by email at donna hall@sfqov.org . 

Persons interested in obtaining a free copy of the Sunshine Ordinance may contact Ms. Hall 
or may view and print it from the web site www.sfqov.org/bdsupvrs/sunshine/ordinance.htm . 

Lobbyist Registration and Reporting Requirements 

Individuals and entities that influence or attempt to influence local legislative or 
administrative action may be required by the San Francisco Lobbyist Ordinance [San 
Francisco Campaign and Governmental Conduct Code § 2.100] to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, please contact the San 
Francisco Ethics Commission at 30 Van Ness Ave Ste 3900, San Francisco CA 94102; 
telephone (415) 581-2300; fax (415) 581-2317; website www.sfqov.org/ethics/ . 




City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 

JNotice of Cancellation of Regular Meeting 



for 



Thursday^ebruary 6, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, CA 

The regular meeting of the Municipal Transportation Agency 
Citizens' Advisory Council is cancelled. 

No agenda for this meeting was posted and distributed in advance. 

Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver, Tom Wetzel 

(2 Vacancies) 

Committees : 

Service Design and Marketing fSDMC) 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 



Service Reliability and Quality (SRQC) 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 

Engineering and Maintenance (EMC) 

Nia Crowder (Chair), Linton Stables, 
Daniel Weaver, Tom Wetzel 

Finance and Administration f FAQ 

Daniel Murphy (Chair), Sue Cauthen, 
Bruce Oka, David Pilpel, Tom Wetzel 

Safety, Training, and Accessibility (STAC) 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 



DOCUMENTS DEPT. 

FEB - 3 2003 

SAN FRANCISCO 
p UBLIC LIBRARY 



• 



401 VAN NESS AVENUE-SUITE 334 -SAN FRANCISCO-CA. 94102-4524 
«(415) 554-6873 FAX (415) 554-4103 



Notices of meeting and agenda are available at the San Francisco Public Library (Main), 100 
Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public 
inspection and copying at 401 Van Ness Ave, Room 334, during regular business hours. 

Contact the Council's Secretary, Vincent A. Dunlap by mail to Secretary, Municipal 
Transportation Agency Citizens' Advisory Council, 401 Van Ness Room 334, San Francisco, CA 
94102-4524; by phone at (415) 554-6873; by fax at (415) 554-4103); or by email at 
vincent dunlap@ci.sf.ca.us Council's Secretary by mail 

Know Your Rights Under The Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. 
Commissions, boards, councils, and other agencies of the City and County exist to conduct 
the people's business. This ordinance assures that deliberations are conducted before the 
people and that City operations are open to the people's review. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San 
Francisco Administrative Code) or to report a violation of the ordinance, contact Donna Hall 
by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, 
Room 244, San Francisco CA 94102-4689; by phone at (415) 554-7724; by fax at (415) 554- 
5163; or by email at donna hall@sfqov.org . 

Persons interested in obtaining a free copy of the Sunshine Ordinance may contact Ms. Hall 
or may view and print it from the web site www.sfqov.org/bdsupvrs/sunshine/ordinance.htm . 

Lobbyist Registration and Reporting Requirements 

Individuals and entities that influence or attempt to influence local legislative or 
administrative action may be required by the San Francisco Lobbyist Ordinance [San 
Francisco Campaign and Governmental Conduct Code § 2.100] to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, please contact the San 
Francisco Ethics Commission at 30 Van Ness Ave Ste 3900, San Francisco CA 94102; 
telephone (415) 581-2300; fax (415) 581-2317; website www.sfgov.org/ethics/ . 




°IC. 3 



i2>/o3 



City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



JNotice of Rescheduled Regular Meeting and Agenda 

Thursday, February 13, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 



Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Steve Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver, Tom Wetzel 

(1 Vacancy) 

Committees : 

Service Design and Marketing fSDMC) 

David Piipel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 



Service Reliability and Quality (SRQC) 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 

Engineering and Maintenance f EMO 

Nia Crowder (Chair), Linton Stables, 
Daniel Weaver, Tom Wetzel 

Finance and Administration (FAQ 

Daniel Murphy (Chair), Sue Cauthen, 
Bruce Oka, David Pilpel, Tom Wetzel 

Safety > Training, and Accessibility (STAC) 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-6873 Voice (415) 554-4103 Fax 



DOCUMENTS DEPT. 

FEB 1 2GC3 

SAN FRANCISCO 
PUBLIC LIBRARY 



401 VAN NESS AVENUE-SUITE 334 -SAN FRANCISCO-CA. 94102-4524; 
»(415) 554-6873 FAX (415) 554-4103 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
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The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
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responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 
72 hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
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Written reports and background materials for calendar items are available for public inspection and copying at 401 
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For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554- 
7724; by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca. us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
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http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

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Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
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Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



» 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



* 



* 



AGENDA 

Rescheduled Regular Meeting 

Thursday, February 13, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of June 17, 2002 and December 5, 2002 (Discussion/Action) 
[Attachment] 5:34 

4. Report of the Chair (Discussion/ Action) 5:36 

5. Staff Report (Discussion/Action) [Attachment] 5:41 

Paul Czechowicz (MTA CAC Staff Liaison) 

Council-Initiated Items (Discussion/Action) 

6. Election of MTA CAC Vice Chair (Discussion/Action) 5:46 

7. Budget Review and Recommendations Made by the FAC, February 13, 2002 (Discussion/ 
Action) (Discussion/ Action) 5:51 

Committee Reports (Discussion/Action) 

8. Service Design & Marketing (SDMC) (David Pilpel, SDMC Chair) 6:40 
Last meeting held: January 30, 2003. 

MOTION: THE MTA CAC RECOMMENDS THAT IN CONSIDERING MUNI 
SERVICE ADJUSTMENTS FOR FISCAL YEARS (FY) 2002-2003 AND 
2003-2004: 

1. TO TAKE EFFECT 29 MARCH 2003 (OR THEREAFTER), NO 
SERVICE ADJUSTMENTS SHOULD BE PURSUED WHICH DO NOT 
MAINTAIN AT LEAST POLICY HEADWAYS ON ALL ROUTES AT ALL 
TIMES OF DAY PRESENTLY SERVED (AND ANY SO IMPLEMENTED 
SHOULD BE IMMEDIATELY RESTORED). 

2. TO TAKE EFFECT 7 JUNE 2003 (AND AT EVERY SIGNUP 
THEREAFTER), FUTHER SERVICE ADJUSTMENTS SHOULD BE 
AGGRESSIVELY PURSUED WHICH DO MAINTAIN AT LEAST 
POLICY HEADWAYS ON ALL ROUTES AT ALL TIMES OF DAY 
PRESENTLY SERVED, WHERE DEMAND WARRANTS. AND 



3. TO TAKE EFFECT SEPTEMBER 2003 (OR THEREAFTER), A 
LONGER-TERM REVIEW OF MUNI'S ROUTE NETWORK, 
INCLUDING MTA CAC CONSULTATION, SHOULD BE PURSUED 
IMMEDIATELY TO IDENTIFY THOSE DUPLICATIVE ROUTE 
SEGMENTS THAT COULD BE ELIMINATED AND ROUTES 
RESTRUCTURED TO IMPROVE SERVICE EFFICIENCY. 

Items discussed: Service Adjustments for Fiscal Year (FY) 2002-2003 and 2003-2004; 
Review of 78 Bayview Special, 19 Polk Reroute; Route Change Review Process and CAC 
Involvement; Scope/Areas of Concern in Preparation for Future Consideration of DPT 
Traffic Engineering Items 

Next regular meeting: February 17, 2003, 401 Van Ness, Room 334 (Conference 
Room 335, 5:30pm (To be rescheduled due to Martin Luther King Memorial 
Holiday) 

Pending Items: Work Plans; Data Collection Plan; Quarterly Reviews; Priorities for Service 
Additions and/or Cuts (including Late Night/Owl and Short-term Service Change 
Proposals); Special Event Service Planning; Fare Policies. 

9. Service Reliability and Quality (SRQC) (Joan Downey, SRQC Chair) 6:45 
Last meeting held: January 24, 2003. 

Items discussed: Fare Inspectors not be used for other than Proof of Payment (POP) 
Services; Rescue Muni J, L, M & N Lines Recommendations Follow-up; Passenger 
Service Report (PSR) Draft; 39 Coit Service Improvement Update. 

Tentative next regular meeting: February 24, 2003, 2002, 401 Van Ness, Room 

334, 3:00 PM. 
Pending Items: 39 Coit Service Improvement, Passenger Service Report (PSR); Service 

Standards Review (February 2003); Cable Car Follow-up (March 2003); Stations 

Operations (April 2003); Bus Cleaning (May 2003) 

10. Engineering and Maintenance (EMC) (Nia Crowder, EMC Chair) 6:50 
Last meeting held: January 16, 2003. 

MOTION: THE MTA CAC ENDORSES A BUS PROCUREMENT POLICY 
THAT MOVES MUNI TOWARD THE CALIFORNIA AIR 
RESOURCES BOARD (CARB) NO-EMISSION STANDARD OF 
2015. PURCHASES SHOULD BE GEARED TOWARD ELECTRIC 
DRIVE TECHNOLOGY. FURTHER, THE CAC RECOMMENDS 
THAT FUTURE BUS PURCHASES NOT INCLUDE COMPRESSED 
NATURAL GAS (CNG) FUELED SYSTEMS BECAUSE THEY WILL 
NEVER MEET THE 2015 NO-EMISSION STANDARD, AND HAVE 
FAILED THE TESTS FOR RELIABILITY AND PERFORMANCE 
REQUIREMENTS FOR SAN FRANCISCO. THE 

INFRASTRUCTURE INVESTMENT REQUIRED BY CNG CANNOT 
BE JUSTIFIED IN THE CURRENT ECONOMIC CLIMATE, AND 
WILL NOT BE USEFUL AFTER 2015. 

Items discussed: Update on Alternative Fuel Pilot Program, 2003 Agenda Items. 
Tentative next regular meeting: February 20, 2003, 1145 Market, 3 rd Floor, 4:00 
PM. 



L 



11. Finance and Administration (FAC) (Daniel Murphy, FAC Chair) 6:55 

Meetings held: December 10, 2002, January 8, 2003, January 14, 2003, and 

February 5, 2003. 
Last meeting held: February 13, 2003. 

Motions referred from December 10, 2002 meeting: 

a. MOTION: THE MTA CAC RECOMMENDS THAT A SUMMARY OF FISCAL 
CONTROLS APPLICABLE TO MUNI, DPT, AND THE MTA BE 
PREPARED AND MAINTAINED. 



b. MOTION: 



THE MTA CAC RECOMMENDS THAT IN DEVELOPING FISCAL 
YEAR 2003-04 BUDGET FOR MUNI AND DPT CONSIDERATION BE 
GIVEN TO THE FOLLOWING PRIORITIES: 



1. 
2. 



3. 



4. 



5. 



7. 



8. 



INTERNAL EFFICIENCIES. 

MAXIMIZING OPERATING EFFICIENCIES (USE OF PART-TIME 

EMPLOYEES, MINIMIZATION OF SCHEDULED OVERTIME, 

ETC.) 

REDUCTION OF NON-SERVICE IMPACTING PROGRAMS AND 

ASSOCIATED STAFF. 

RE-PRIORITIZING THE CAPITAL PROGRAM TO ADVANCE 

LOW-COST PROJECTS THAT WOULD DECREASE OPERATING 

COSTS AND DEFER PROJECTS THAT WOULD INCREASE 

OPERATING OSTS. 

DPT SHOULD DEVELOP AND IMPLEMENT TRAFFIC 

ENGINEERING PROJECTS THAT WOULD REDUCE MUNI 

OPERATING COSTS BY SPEEDING UP RUNNING TIMES 

(TPS/BRT IMPROVEMENTS, SIGNAL TIMING, ETC.) 

DPT SHOULD INCREASE REVENUES FROM EXISTING 

SOURCES (METERS, GARAGES, ETC.) BY INCREASING RATES 

AND THE NUMBER OF PARKING METERS IN COMMERCIAL 

AREAS. 

MUNI SHOULD REDUCE TRANSIT SERVICE LEVELS 

PURSUANT TO PRIOR CAC PRIORITIES. 

MUNI SHOULD INCREASE FARES BY NO MORE THAT 10% 

OVERALL. 



SPECIFIC BUDGET CHANGES SHOULD BE REVIEWED FURTHER 
WITH THE MTA CAC. 

c. MOTION: THE MTA CAC RECOMMENDS THAT USE OF THE MUNI BREDA 
LEASE/ LEASEBACK REVENUES (FIRST TRANCHE) INCLUDE: 



1. LOW-COST CAPITAL PROJECTS THAT WOULD REDUCE 
OPERATING COSTS BY SPEEDING UP RUNNING TIMES OR 
OTHER COST-SAVING APPROACHES (TPS/BRT 
IMPROVEMENTS, ETC.). 

2. INCREASED COVERED STORAGE FOR EXISTING MUNI RAIL 
VEHICLES, AND 

3. DESCRIPTION OF ENVIRONMENTAL PROJECTS TO NOT 
PREJUDICE CHOICES REGARDING VEHICLE TECHNOLOGY. 



TO THE EXTENT THAT FLEXIBLE FUNDING IS AVAILABLE IN 
FUTURE YEARS, SUCH FUNDING SHOULD BE CONSIDERED FOR 
AN OPERATING RESERVE AND/OR RESERVE FOR LIABILITIES. 



Motions referred from January 8, 2003 meeting: 



d. MOTION: 



THE MTA CAC RECOMMENDS THAT IN THE EVENT THAT A MUNI 
FARE INCREASE IS PURSUED FOR FISCAL YEAR 2004 AND 
BEYOND, PARKING REVENUES (METER RATES, GARAGE RATES, 7 
FEES) SHOULD BE INCREASED BY NOT LESS THATN THE SAME 
PERCENT OVERALL 



Motions referred from February 5, 2002 meeting: 



e. MOTION: 



THE MTA CAC RECOMMENDS THAT PARKING METER AND 
PARKING GARAGE RATES BE INCREASED BY NOT LESS THAN 
THE PROPOSED PERCENTAGE INCREASE TO MUNI'S ADULT 
CASH FARE, IF ANY; BE IMPLEMENTED NO LATER THAN THE 
EFFECTIVE DATE OF ANY MUNI FARE INCREASE; AND THAT 
CONSIDERATION BE GIVEN TO AMENDING TRAFFIC CODE 
SECTION 213 TO PROVIDE MUNI A HIGHER AMOUNT OR 
PERCENTAGE OF PARKING METER REVENUES. 



f. MOTION: 



THE MTA CAC RECOMMENDS THAT THE FOLLOWING CHANGES 
BE MADE TO THE PROPOSED MUNI FARE INCREASE (CHANGES 
IN BOLD): 



Fare Type 


Present 


Proposed 


CAC 


Adult Cash 


$ 1.00 


$1.25 


$1.25 


Adult Token 


$ .80 ($8/10) 


$ 1.05 ($10.50/10) 


$1.00 
($10.00/10) 


Adult Transfers 


Free 


Free 


Free 


Adult Weekly Pass 


$ 9.00 (9) 


$12.00 (9.6) 


$11.25 (9) 


Adult Monthly Pass 


$35.00 (35) 


$43.73 (35) 


$40.00 (32) 










Youth Cash 


$ .35 


$ .45 


$ .65 


Youth Tickets 


$ .35 ($5.25/15) 


$ .45? ($6.75/15?) 


$ .65 
($13/20) 


Youth Transfers 


Free 


Free 


Free 


Youth Monthly Pass 


$ 8.00(22.86) 


$10.00 (22.22) 


$17.00 
(26.15) 










Senior Citizen 
Discount Cash 


$ .35 


$ .45 


$ .50 


Senior Citizen 
Discount Transfers 


Free 


Free 


Free 



Fare Type 


Present 


Proposed 


CAC 


Senior Citizen 
Discount Monthly 
Pass/Sticker 


$ 8.00(22.86) 


$10.00 (22.22) 


$13.00 (26) 










Cable Car Cash 


$ 2.00 


$ 3.00 


$3.00 


Cable Car Souvenir 
Cards 


$ 2.00 


$ 3.00? 


$3.00 


Cable Car Transfers 


N/A 


N/A 


Free 


Adult Weekly Pass + 


$ 1.00 


$ 2.00? 


$1.25 


2 Adult Tokens or 
1 Adult Token + 


$ 1.00 


$ 2.00? 


$1.25 


Youth Cable Car 
9P-7A 


$ 2.00 


$ 3.00 


$1.25 


Senior Citizen 
Discount Cable Car 
9P-7A 


$ 1.00 


$ 1.50? 


$1.25 










1-Day Passport 


$ 6.00 


$ 9.00 


$7.00/7.50 


3-Day Passport 


$10.00 


$15.00 


$15.00 


7-Day Passport 


$15.00 


$20.00 


$20.00/21.00 



g. MOTION: 



THE MTA CAC RECOMMENDS THAT THE FOLLOWING 
ADDITIONAL STEPS BE TAKEN IN CONJUNCITON WITH THE 
PROPOSED FARE INCREASES: 



h. MOTION: 



• ADULT WEEKLY PASS AND TOKEN SALES LOCATIONS 
SHOULD BE EXPANDED CITYWIDE AND BETTER PUBLICIZED, 

• CABLE CAR TRANSFERS SHOULD BE RESTORED, 

• SPECIAL EVENT (CANDLESTICK PARK AND BAY-TO- 
BREAKERS) FARES SHOULD BE REVIEWED FOR POTENTIAL 
INCREASES, AND 

• AVERAGE REVENUE FROM REGIONAL FARE INSTRUMENTS 
SHOULD BE INCREASED TO $35.00/MONTH. 

THE MTA CAC RECOMMENDS THAT THE FARE INCREASE 
PORPOSAL SHOULD BE PACKAGED SEPARATELY FORM (AND 
INCLUDED IN) THE FY2003-04 BUDGET AND PROPOSED TO THE 
BOARD OF SUPERVISORS WITH AN IMPLEMENTATION DATE OF 
JUNE 1, 2003. 



Items discussed: 

December 10, 2002: 



January 8, 2003: 



Fiscal Controls; Breda Lease/Leaseback Phase 2; MOU/Labor 
Negotiations Follow-up; Fiscal Year 2004 Budget; 
Maintenance Budget; Effect of Taxi Fare Changes on Muni 
Budget; Schedule January Budget Meetings. 
Effect of Taxi Fare Changes on Muni Budget; Fiscal Year 
2004 Budget, Schedule January Budget Meetings. 



January 14, 2003: 



February 5, 2003: 



February 13, 2003: 



Presentation of Department of Parking & Traffic Budget; 
Parking Control Officers (PCOs) Expansion to increase 
Revenue; Fiscal Year 2004 Budget (continued); Fare Change 
Proposals. 

Fiscal Year 2003 Budget; Fiscal Year 2004 Budget; Fare 
Change Proposals, Including Paratransit Fares; Impact of 
Service Adjustments on Budget; Review of Previous Year's 
Budget Recommendations. 

Fiscal Year 2003 Budget, Including Deficit Closure Plan and 
Force Reductions; Fiscal Year 2004 Muni Budget; Fiscal Year 
2004 Department of Parking & Traffic Budget; Parking 
Revenues; Review of Service Design & Marketing 
Recommendations forwarded to FAC; Review of Previous 
Year's Budget Recommendations. 






Tentative next regular meeting: 

(Conference Room 335), 5:15 PM. 



March 11, 2003, 401 Van Ness, Room 334 



Pending Items: 

March 2003: Shortfall in Capital Budget Over Coming 20 Years, Insurance Overview, 

Risk Management, and Effect of Proposition E, Vehicle Maintenance System/Materials 

Management System (VMS/MMS), 5307 Swap, Municipal Railway Improvement Fund 

(MIF), Translink (evaluation report to review?) 

April 2003: Quarterly Review of Revenues and Expenses, Fiscal Year 2001/2002 Audits 

(Metro East land acquisition accounting), Maintenance Budget. 

May 2003: Transit Impact Development Fee (TIDF)/SoMa Service follow-up. 

12. Safety, Training, and Accessibility (STAC) (Bruce Oka, STAC Chair) 

Last Meeting held: January 21, 2003 

Items Discussed: Follow-up on Executive Director Municipal Transportation Agency's 
Response to MTA CAC Recommendation on Reconfiguration of the Phelan Loop, Update 
on Paratransit Group Van Service Cap; Follow-up on Executive Director Department of 
Parking and Traffic Response to MTA CAC Request For Development of Two Sidewalk 
Parking Enforcement Program Proposals 



Tentative next regular meeting: 

4:00 PM. 



February 18, 2003, 401 Van Ness, Room 334, 



7:05 



13. Review of CAC Attendance Chart; Information Requests, Recommendations, Resolutions, 

and Incoming Correspondence Matrixes [Attachments] (Discussion/Action) 7:10 

14. Council Members' Questions and Comments (Discussion/ Action) 7:15 

15. MTA CAC Agenda Planning - (Discussion/Action) 7:20 
Review of MTA CAC Revised Administrative Procedures 

Department of Parking and Traffic (DPT) Presentation: Parking Authority Overview 
Sunshine Ordinance Training 
Facilities Tour 

16. Adjournment 7:30 



L 



Attachments: 

Agenda Item 3 - MTA CAC Draft Minutes of June 17, 2002 and December 5, 2002 

Agenda Item 5 - Paul Czechowicz (MTA CAC Staff Liaison) Memorandum of February 13, 2003 

(with attachments) 
Agenda Item 14 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



<- 



L 




Municipal Transportation Agency 

JZitizens ' Advisory Council 
City and County of San Francisco 



FINAL MINUTES 

of 

Rescheduled Regular Meeting 



DOCUMENTS DEPT. 
MAR 2 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Thursday^February 13, 2003, 5:30 p.m. 

401 Van Ness Avenue, Room 334 (Conference Room) 

San Francisco, CA 

1. Call to Order/ Roll Call (Agenda Item 1). Daniel Murphy (MTA CAC Chair) called 
the meeting to order at 5:40 p.m. 

MTA CAC Members Present: Daniel Murphy, Sue Cauthen, Art Cimento, Nia 
Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman 
Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver, Tom Wetzel. 

Muni Staff Present: Paul Czechowicz (MTA CAC Staff Liaison), Vincent Dunlap (MTA 
CAC Secretary). 

2. Public Comment (Agenda Item 2). Mr. Murphy called for public comment on any 
item within the jurisdiction of the Council but not on the agenda. No comment was 
given at this time. 

3. Review and Adopt Minutes of June 17, 2002 and December 5, 2002 

(Agenda Item 3 - Discussion/Action). Linton Stables moved the following motion, which 
was seconded by Dorris Vincent: 



MOTION TO ADOPT: 



THAT THE DRAFT MINUTE OF JUNE 17, 2002 AND 
DECEMBER 5, 2002 ARE ACCEPTED. 



Motion to Adopt carried with 13 yes votes and 1 member absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 
and Tom Wetzel voted yes; Nia Crowder absent.) 

4. Report of the Chair (Agenda Item 4 - Discussion/Action). Mr. Murphy welcomed 
Steve Ferrario who was recently appointed to the Council by Supervisor Bevin Dufty. 
Mr. Ferrario provided the Council a brief background of his experience that included 
having served on the Board of Directors of the Market Street Railways for five years. 
The Chair directed each Council Member to introduce them selves including Muni Staff 
in attendance. Mr. Murphy commented that Mr. Ferrario had attended the Council's 



401 VAN NESS AVENUE-ROOM 334 -SAN F R ANCIS CO-CA. 94102-4524 
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Page 1 Of 28 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

Finance and Administration Committee (FAC) meeting earlier today. The Chair 
remarked that Mr. Ferrario expressed an interest in serving as a member of the 
Council's Engineering and Maintenance Committee (EMC), and that it is the Chair's 
intent to appoint Mr. Ferrario, effective immediately, to the Committee. Noting no 
objections, the Chair confirmed Mr. Ferrario appointment. Mr. Murphy commented on 
his having attended the special meeting of the Municipal Transportation Agency (MTA) 
Board that was held on Tuesday, February 11, 2003. He stated that events of the 
meeting pertained mainly to the budget and fares. He deferred further discussing the 
Board's comments until Agenda Item 7 was before the Council. The Chair informed the 
Council that as an outcome of today's FAC meeting the Committee attempted to 
integrate the Board's concerns into its recommendations and that Council members 
would consider this matter under Agenda Item 7. 

5. Staff Report (Agenda Item 5 - Discussion/Action). Paul Czechowicz (MTA CAC 
Staff Liaison) stated that the staff report was distributed with the Council's packets. Mr. 
Czechowicz requested that Council Members contact the Council's Secretary and verify 
information listed in the Council's Appointing Officer Matrix of February 7, 2003. 

6. Election of MTA CAC Vice-Chair (Agenda Item 6 - Discussion/ Action). Mr. 
Murphy stated that Nia Crowder contacted him stating that she would arrive at about 
6:15pm. With the verbal consent of the Council, the Chair stated that Agenda Item 6 
would be continued contingent on Ms. Crowder's arrival. . 

7. Budget Review and Recommendations Made by the FAC, February 13, 
2002 (Agenda Item 7 - Discussion/Action). The Chair stated that the FAC 
recommendations handed out just prior to the Council convening would be considered 
in conjunction with the recommendations (motions) listed in Agenda Item 11. Mr. 
Murphy commented that the Council is aware of Muni's budget crisis, which is in a very 
serious deficit situation. Proposals to raise fares and make other difficult budgetary 
cuts are being considered. At the Chair's request, Mr. Czechowicz provided Council 
members background information regarding both the Fiscal Years 2003 and 2004 
budgets. Mr. Czechowicz stated that it is his understanding that a way to balance the 
budget for Fiscal Year 2003 had been found. Possible layoffs of approximately 25 Union 
positions within Locals 790, 1414 and 200 could be cut. The reductions would mostly 
likely occur in the area of clerical support, car cleaning and specifically two janitorial 
positions. Unions that did not previously agree to participate in the 2% retirement 
contribution to save the City money could quite possibly experience layoffs. A proviso 
of the agreement was that no layoffs of participating Unions members would be 
affected. A balance budget was present for next year (Fiscal Year 2004) with still some 
$7M that would have to be gained through Unions negotiations. Mr. Czechowicz 
expressed the opinion that if the savings cannot be achieved through negotiations with 
the Unions additional layoffs might occur. He added that all discretionary spending has 
been removed from the budget and provided examples as to how this was achieved, 

Page 2 Of 28 



4 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

i.e., the sale of all non-revenue sedan type vehicles coupled to no vehicle purchases in 
the coming year. 

The Chair commented that at today's FAC meeting, the Committee was informed that 
there is a significant parking component in the attempt to close the budget gap that 
includes increases in parking garage and meter rates, and possibly fines. The proposal 
to increase parking meter rates and fines would have to be presented before the Board 
of Supervisors, but the MTA Board has sole discretion in raising parking garage rates of 
City owned garages. Both Muni and the Department of Parking and Traffic (DPT) 
budget staff represented to the FAC that budget cuts have been made as far as 
possible without essentially cutting into service. However, there is a small service 
adjustment component associated with balancing the budget and anything beyond 
these measures would involve additional layoffs, and reduce street service and 
maintenance. 

In response to Ellen Hayes' question regarding policy decisions in reducing overtime 
and use of part-time operators, Mr. Murphy stated that overtime is being cut 
considerably. David Pilpel expressed the opinion that unscheduled overtime for 
operators, supervisory, maintenance and administrative positions has been reduced 
dramatically, and the use of part-time retirees is being eliminated. 

Addressing Dorris Vincent's concerns regarding relief drivers failing to report to work, 
continuing service, and limiting overtime, Mr. Czechowicz explained that over the years 
finding indicates that if drivers are paid overtime to fill missing work there is a higher 
degree of absenteeism by allowing drivers to choose days off and work overtime to 
makeup the days because other drivers were absent. As overtime is limited, it has been 
found that the absentee rate improves and actually less overtime is use to take care of 
the service that is missed. Mr. Czechowicz stated that some overtime will be necessary, 
but the use of overtime has been greatly reduced. The Chair commented that Muni has 
taken undertaken as part of Proposition E a number of programs to reduce unscheduled 
absenteeism and those programs have been seen successes. 

Mr. Murphy extended his thanks to the members of the FAC for their efforts in 
developing the Committee's recommendations and for attending a number of additional 
Committee meetings. The Chair then called for Agenda Item 11. 

Finance and Administration (FAC) (Agenda Item 11 - Committee Report - 
Discussion/ Action). The Chair asked Mr. Pilpel to provide the Council background 
information concerning Motion a. Mr. Pilpel stated that the fiscal controls that are 
applicable to Muni, DPT and MTA are a combination of the Charter, the Administrative 
Code, and various purchasing and personnel procedures. He commented that it is not a 
simple act to review how decisions are made in terms of finances, and it was his feeling 
and the recommendation of the Committee that a simplified document should be 

Page 3 of 28 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

prepared that officially reflect those processes on a high-level pertaining to contract 
approval. Mr. Murphy commented that the Finance Staff is in agreement with the 
recommendation, however, staff has commented that the issue is not an immediate 
concern. 

Motion referred from the December 10, 2002 FAC meeting: 

MOTION a: THE MTA CAC RECOMMENDS THAT A SUMMARY OF FISCAL 
CONTROLS APPLICABLE TO MUNI, DPT, AND THE MTA BE 
PREPARED AND MAINTAINED. 

Motion a carried with 11 yes votes. 3 members were absent. 

(Daniel Murphy, Art Cimento,. Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
David Pilpel, Linton Stables, Dorris Vincent, Daniel Weaver and Tom Wetzel voted yes. 
Norman Rolfe, Sue Cauthen; Nia Crowder absent.) 

MOTION b: THE MTA CAC RECOMMENDS THAT IN DEVELOPING FISCAL 
YEAR 2003-04 BUDGET FOR MUNI AND DPT CONSIDERATION 
BE GIVEN TO THE FOLLOWING PRIORITIES: 

1. INTERNAL EFFICIENCIES. 

2. MAXIMIZING OPERATING EFFICIENCIES (USE OF PART- 
TIME EMPLOYEES, MINIMIZATION OF SCHEDULED 
OVERTIME, ETC.) 

3. REDUCTION OF NON-SERVICE IMPACTING PROGRAMS AND 
ASSOCIATED STAFF. 

4. RE-PRIORITIZING THE CAPITAL PROGRAM TO ADVANCE 
LOW-COST PROJECTS THAT WOULD DECREASE OPERATING 
COSTS AND DEFER PROJECTS THAT WOULD INCREASE 
OPERATING COSTS. 

5. DPT SHOULD DEVELOP AND IMPLEMENT TRAFFIC 
ENGINEERING PROJECTS THAT WOULD REDUCE MUNI 
OPERATING COSTS BY SPEEDING UP RUNNING TIMES 
(TRANSIT PREFERENTIAL STREETS [TPS]/BUS ROUTE 
TRANSIT [BRT] IMPROVEMENTS, SIGNAL TIMING, ETC.) 

6. DPT SHOULD INCREASE REVENUES FROM EXISTING 
SOURCES (METERS, GARAGES, ETC.) BY INCREASING RATES 
AND THE NUMBER OF PARKING METERS IN COMMERCIAL 
AREAS. 

7. MUNI SHOULD REDUCE TRANSIT SERVICE LEVELS 
PURSUANT TO PRIOR CAC PRIORITIES. 

8. MUNI SHOULD INCREASE FARES BY NO MORE THAN 10% 
OVERALL. 



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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

When presenting Motion b to the Council for consideration, the Chair made minor 
administrative changes to the motion by correcting the spelling of cost in #4, adding 
the full description to the abbreviations TPS and BRT, and changing "THAT" to "THAN" 
in #8. The Chair omitted the final sentence, "SPECIFIC BUDGET CHANGES SHOULD BE 
REVIEWED FURTHER WITH THE MTA CAC." Mr. Murphy indicated that the FAC made 
this recommendation in December. The Chair commented that the FAC, essentially, 
decided that the situation is more dyer than previous. Motion b had been superseded 
somewhat by the FAC.'S recommendation to adopt a $1.25 cash fare as described in a 
later motion (see Motion f). 

Mr. Pilpel moved to amend #8 of Motion b as follows: 

Amendment to #8 of Motion b: MUNI SHOULD INCREASE FARES BY NO 

MORE THAN 25%. 

The Chair called for a second to the Amendment to #8 of Motion b. Noting that the 
Amendment to #8 of Motion b was not seconded, the Chair called for discussion on the 
amendment. Mr. Wetzel stated that since the Council would be considering a separate 
motion regarding fares the discussions on fares should be concentrated in one motion. 
Mr. Wetzel moved the following Amendment to Motion b, which was seconded by Mr. 
Rolfe: 

Amendment to Motion b: DELETE #8 OF MOTION b - "MUNI SHOULD 

INCREASE FARES BY NO MORE THAN 10% 
OVERALL." 

Mr. Pilpel withdrew his Amendment to #8 of Motion b in favor of the Amendment to 
Motion b. Noting no further discussion, the Chair called for a vote on the Amendment 
to Motion b. 

The Amendment to Motion b carried with 13 yes votes and 1 member absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 
and Tom Wetzel voted yes; Nia Crowder absent.) 

Closing discussion on Motion b, the Chair called for a vote on Motion b as amended. 

Motion b carried with 13 yes votes and 1 member absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 
and Tom Wetzel voted yes; Nia Crowder absent.) 



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Municipal Transportation Agency 

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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

MOTION c: THE MTA CAC RECOMMENDS THAT USE OF THE MUNI BREDA 
LEASE/ LEASEBACK REVENUES (FIRST TRANCHE) INCLUDE: 

1. LOW-COST CAPITAL PROJECTS THAT WOULD REDUCE 
OPERATING COSTS BY SPEEDING UP RUNNING TIMES OR 
OTHER COST-SAVING APPROACHES (TPS/BRT 
IMPROVEMENTS, ETC.). 

2. INCREASED COVERED STORAGE FOR EXISTING MUNI RAIL 
VEHICLES, AND 

3. DESCRIPTION OF ENVIRONMENTAL PROJECTS TO NOT 
PREJUDICE CHOICES REGARDING VEHICLE TECHNOLOGY. 

TO THE EXTENT THAT FLEXIBLE FUNDING IS AVAILABLE IN 
FUTURE YEARS, SUCH FUNDING SHOULD BE CONSIDERED FOR 
AN OPERATING RESERVE AND/OR RESERVE FOR LIABILITIES. 

The Chair presented Motion c and commented that the language in #3 to the Motion c 
is a little obtuse. The descriptions of environmental projects under the proposed use of 
the Breda Lease/Leaseback revenues include a contribution to a Combined Natural Gas 
(CNG) fueling facilities. Mr. Murphy commented that the Council is on record strongly 
opposing CNG buses. The Chair stated, depending on what Alternative Fuels 
Technology Muni will adopt and the Transportation Agency (TA) will fund, #3 to Motion 
c addresses the infrastructure for future alternative fuels bus acquisition. Mr. Pilpel 
commented that this item has already passed the MTA Board. Mr. Pilpel commented 
that although it is not a customary practice of the Council to copy the Mayor's Office 
and the Board of Supervisors, he requested that a copy of the motion be sent to the 
Mayor and the Board of Supervisors. Mr. Pilpel added that this item is currently in the 
Mayor's Office and will still be germane at the Board of Supervisors. The Chair 
indicated that without objections copies would be forwarded per Mr. Pilpel's request. 

Closing discussion on Motion c, the Chair called for a vote. 

Motion c carried with 13 yes votes and 1 member absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver, 
and Tom Wetzel voted yes; Nia Crowder absent.) 

Motion referred from the January 8, 2003 FAC meeting: 

MOTION d: THE MTA CAC RECOMMENDS THAT IN EVENT A MUNI FARE 
INCREASE IS PURSUED FOR FISCAL YEAR 2004 AND BEYOND, 
PARKING REVENUES (METER RATES, GARAGE RATES, AND 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

FEES) SHOULD BE INCREASED BY NOT LESS THAN THE SAME 
PERCENT OVERALL. 

When presenting Motion d to the Council for consideration, the Chair made minor 
administrative changes; deleting the word "THAT" following the word "EVENT", 
changing "7" to the word "AND" following "GARAGE RATES", and corrected the spelling 
of "THAN" from "THATN" following the word "LESS". The Chair commented that the 
motion is self-explanatory - if the Muni fare is to increase by some specific percent then 
parking revenues should be increased by the same percent as the fare increase. 

During discussion of motion d, Mr. Wetzel expressed the opinion that the increased 
revenue is not tied to Muni. He explained that if the fares increase in and of 
themselves is being considered the solution to Muni's budget problem then the question 
could be raised as to why the parking rates are being increased. Mr. Wetzel stated that 
he preferred raising the parking rates as a substitute for raising the fares. The Chair 
commented that the object of the motion is to not encourage a mode shift by raising 
Muni fares by 25% and raising garage fares by 5% which would create an economic 
incentive to drive. Ms. Downey stated that her understanding is that both increases are 
needed to bridge the deficit. Mr. Murphy explained that the DPT Finance Staff suggests 
that there is a finite amount of revenue relative to parking garages. City garages 
compete with private garages in regard to the marketing of parking spaces. The Chair 
reminded the Council that DPT Staff presentations included the opinion that some City 
garages are closer to their market rate than others and that there are different levels of 
elasticity concerning parking garage demands. The DPT is not proposing across the 
board increases, but would affect garage rate increases on a case-by-case basis. By 
raising parking garage rates beyond what the Department proposes losses in revenue 
could result from drivers sifting to available parking spaces in private garages. 

Mr. Rolfe expressed the view that Motion e is a more comprehensive version of Motion 
d and suggested that both motions be consolidated. 

FAC motion referred from February 5, 2002 meeting: 

MOTION e: THE MTA CAC RECOMMENDS THAT PARKING METER AND 
PARKING GARAGE RATES BE INCREASED BY NOT LESS THAN 
THE PROPOSED PERCENTAGE INCREASE TO MUNI'S ADULT 
CASH FARE, IF ANY; BE IMPLEMENTED NO LATER THAN THE 
EFFECTIVE DATE OF ANY MUNI FARE INCREASE; AND THAT 
CONSIDERATION BE GIVEN TO AMENDING TRAFFIC CODE 
SECTION 213 TO PROVIDE MUNI A HIGHER AMOUNT OR 
PERCENTAGE OF PARKING METER REVENUES. 

Mr. Pilpel moved the following Amendment to Merge and Amend Motions d and e: 

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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 



AMENDMENT TO MERGE AND AMEND MOTIONS d AND e: 

THE MTA CAC RECOMMENDS THAT IN EVENT A MUNI FARE INCREASE 
IS PURSUED FOR FISCAL YEAR 2004 AND BEYOND, PARKING 
REVENUES (METER RATES, GARAGE RATES, AND FEES) SHOULD BE 
INCREASED BY NOT LESS THAN THE SAME PERCENT OVERALL; 
PARKING METER AND PARKING GARAGE RATES BE INCREASED BY NOT 
LESS THAN THE PROPOSED PERCENTAGE INCREASE TO MUNI'S ADULT 
CASH FARE, IF ANY; BE IMPLEMENTED NO LATER THAN THE EFFECTIVE 
DATE OF ANY MUNI FARE INCREASE; AND THAT CONSIDERATION BE 
GIVEN TO AMENDING TRAFFIC CODE SECTION 213 TO PROVIDE MUNI 
A HIGHER AMOUNT OR PERCENTAGE OF PARKING METER REVENUES. 

Indicating no further discussion, the Chair stated that there was no objection to the 
Amendment to Merge and Amend Motions d and e and called for a vote. 

The Amended Merged and Amend Motions d and e carried with 13 yes votes 
and 1 member absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 
and Tom Wetzel voted yes; Nia Crowder absent.) 

MOTION f: THE MTA CAC RECOMMENDS THAT THE FOLLOWING CHANGES 
BE MADE TO THE PROPOSED MUNI FARE INCREASE (CHANGES 
IN BOLD): 



Fare Type 


Present Cost 


Proposed Cost 


CAC 

Recommendation 


Adult Cash 


$1.00 


$ 1.25 


$ 1.25 


Adult Token 


$ .80 ($8/10) 


$ 1.05 
($10.50/10) 


$1.00 
($10.00/10) 



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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 



Fare Type 


Present Cost 


Proposed Cost 


CAC 

Recommendation 


Adult Transfers 


Free 


Free 


Free 


Adult Weekly Pass 


$ 9.00 (9) 


$12.00 (9/6) 


$11.25 (9) 


Adult Monthly Pass 


$35.00 (35) 


$43.73 (35) 


$40.00 (32) 










Youth Cash 


$ .35 


$ .45 


$ .65 


Youth Tickets 


$ .35 
($5.25/15) 


$ .45 ($6.75/15) 


$ .65 ($13/20) 


Youth Transfers 


Free 


Free 


Free 


Youth Monthly Pass 


$ 8.00 (22.86) 


$10.00 (22.22) 


$17.00 (26.15) 










Senior Citizen 
Discount Cash 


$ .35 


$ .45 


$ .50 


Senior Citizen 
Discount Transfers 


Free 


Free 


Free 


Senior Citizen 
Discount Monthly 
Pass/Sticker 


$ 8.00(22.86) 


$10.00 (22.22) 


$13.00 (26) 










Cable Car Cash 


$ 2.00 


$ 3.00 


$3.00 


Cable Car Souvenir 
Cards 


$ 2.00 


$ 3.00? 


$3.00 


Cable Car Transfers 


N/A 


N/A 


Free 


Adult Weekly Pass + 


$ 1.00 


$ 2.00? 


$1.25 


2 Adult Tokens or 
1 Adult Token + 


$ 1.00 


$ 2.00? 


$ 1.25 



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Municipal Transportation Agency 

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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 



Fare Type 


Present Cost 


Proposed Cost 


CAC 
Recommendation 


Youth Cable Car 
9P-7A 


$ 2.00 


$ 3.00 


$1.25 


Senior Citizen 
Discount Cable Car 
9P-7A 


$ 1.00 


$ 1.50 


$1.25 










1-Day Passport 


$ 6.00 


$ 9.00 


$ 7.00/7.50 


3-Day Passport 


$10.00 


$15.00 


$15.00 


7-Day Passport 


$15.00 


$20.00 


$20.00/21.00 



Responding to a point of clarification from Mr. Stables regarding the parenthetic 
annotations listed in Motion f, the Chair stated that the numbers in parentheses 
represent the multiple number of cash fare rides associated as incentives for pricing 
respective Fare Type. 

Presenting Motion f, the Chair stated that the proposed fare increase had change 
resulting from the Special meeting of the MTA Board, Tuesday, February 11th. Board 
members were in agreement that they would oppose the proposed increase in Youth 
Cash fare of $0.45 and recommended that the fare remain at $0.35. The Board 
expressed the opinion that the Adult Monthly Pass proposed increased should be 
$45.00 instead to $43.75. The Board sited that the Commuter Check Program issues 
Commuters Checks in $5.00 increments and the Board was of the consensus that a 
round number would ease vendors processing, as well as, offset the lost of potential 
revenue from not increasing the Youth Cash fare. 

In response to Ms. Downey's inquiry as to why the Committee was recommending the 
Youth Cash fare be higher that the Senior Citizen Discount Cash fare, Mr. Pilpel 
commented that most of the other transit agencies around the bay area youth fare are 
either set at 75 or 80% of the adult fare - placing the fare somewhere between the 
Senior Citizen Discount and Adult Cash fares. Muni has historically priced Youth Cash 
fares closely to Senior Citizen Discount fares and has discounted Youth Cash fare even 
been below 50% of an Adult Cash fare. The Committee's reason for recommending an 
increase in the Youth Cash fare is to bring the fare more in alignment with other bay 
area transit agencies youth fares. 



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Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

Mr. Oka commented that his understanding of the Board's opinion to not increase the 
Youth Cash fare reflects their concerns that young people will not be able to afford 
transportation to and from school on a regular basis, which would create absentee 
issues in our schools, and the financial impact it would have on parents. 

Ms. Hayes asked what is the incentive to purchasing an Adult Monthly Pass if the Adult 
Token fare is only a $1.00? Mr. Murphy responded that an individual would have to 
frequently ride Muni before switching from token to pass becomes cost effective. He 
commented that the token is not as widely uses because of little public knowledge of 
them and their limited distribution. The motivation of the FAC in recommending that 
the Adult Token fare be keep somewhat lower than the Adult Cash fare was that the 
Adult Token fare is the only discount fare instrument for rides who do not purchase an 
Adult Monthly Pass and their frequency in riding is less than the cost-effective ride value 
a pass offers. Ms. Downey expressed her concerns regarding Proof of Payment issues 
and possible delays in boarding could result from the potential increased in tokens use. 
She suggested that the Council recommend that the Adult Token fare be raised to 
encourage use of the fast pass. Mr. Wetzel expressed his concerns that individuals in 
the lowest income strata or those who are employed part-time with irregular workdays 
will have to pay a higher fare. The Chair pointed out that the FAC proposal 
recommends a lower Adult Weekly Pass rate than that proposed by Muni. 

Mr. Murphy directed the Council members' attention to Motion g, which communicates 
expanding, and better publicizing the Adult Weekly Pass and Adult Token sales 
locations. Mr. Weaver stated that another group of people the tokens help are those 
who do not need to use Muni every day and it appears they are being forced into a 
category of buying more transit service than needed. The Chair agreed that an 
increase in the Adult Token fare would have an impact on such individuals, but seniors 
receive a better value in paying the Senior Citizen Discount Cash fare. Mr. Pilpel 
cautioned that one of the unintended consequences of not increasing the Adult Token 
fare is quite possibly more Muni riders will begin to use tokens. He expressed the 
opinions that a fare increase to the Adult Monthly Pass should not exceed $40.00 and 
the pricing of tokens should be established with a value between that of an Adult Cash 
fare and a fast pass allowing incentive for fast pass use. Should an increase in token 
use be anticipated, Muni should ensure that an adequate supply is on hand. Mr. 
Murphy stated that he believes that it is ultimately Muni's intend to discontinue the use 
of tokens replacing them with Translink sometime in a year to two years. 

Mr. Weaver requested an explanation as why the proposal recommends raising the 
tokens 25% but the fast pass increase is less than 25%. The Chair responded that the 
difference was designed to encourage fast pass use. As a prepaid fare instrument the 
use of fast passes would speed boarding, allow Muni to collect interest on deposited 
revenues from the fast pass sales, and lessen the overhead cost associated with 
revenue accountings. Mr. Wetzel pointed out that overhead cost would still be 

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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

associated with token revenue collection. Ms. Downey commented that service 
increases would be achieved through incentives associated with fast pass use. Mr. 
Pilpel stated that the original proposal was to price tokens at $1.12 or $11.25 per pack 
of ten. The Committee amended its original proposal based on the concerns expressed 
by Mr. Wetzel. Mr. Pilpel commented that it is his belief that on an equable basis the 
price of tokens should be $11.25 for a pack of ten. Pricing tokens at this rate 
represents a 10% discount off the Adult Cash fare and the fast pass pricing would 
reflect a 20% discount off the Adult Cash fare using 32 rides as a means. 

Mr. Ferrario commented that in reconciling Motion f with the Muni proposed budget for 
2004, he noticed that the Adult Weekly Pass was not listed in the proposed budget 
documents. The Chair responded that it is suspected that the omission is just an 
oversight. The Adult Weekly Pass is a component of the proposed fare increase. Mr. 
Pilpel stated that the copy of the proposed budget Mr. Ferrario was referencing is just a 
high level summary. 

Mr. Wetzel stated that he does not support Motion f. Commenting that fare 
subsidization is part of the social wage, essentially raising the fare amounts is a cut in 
pay for workers in the City and residents in the lower income segment would be 
adversely affected. He expressed the opinion that before increasing fares there needs 
to have been much more thought as to way to avoid a fare increase than expressed in 
dialogue with Muni Staff. Other ways of raising revenue should have been considered 
when Proposition E was drafted. Proposition E does not specify any additional funding 
sources for Muni. Merely base lining the budget does nothing in avoiding these 
financial crises. In the early 90's Muni experienced a similar financial crisis. Mr. Wetzel 
expressed the opinion that instead of raising fares additional tax sources for Muni needs 
to be identified. 

Mr. Cimento inquired as to the fare proposal before the Council reflecting documented 
net revenue figures. Mr. Czechowicz responded that he understood that the net 
revenue was about $15M as presented in the proposal Staff made, but he had no 
information regarding the net revenue associated with the proposal currently before the 
Council. Mr. Cimento then asked if Muni knows how much additional or less revenue 
the proposal would generate based on the FAC recommendations. Mr. Murphy stated 
that the exact numbers are not available because a series of involved calculations would 
have to be performed which are beyond the Committee's capacity to generate. Mr. 
Murphy stated that the proposal generates less revenue mainly because of the 
recommended $40.00 Adult Monthly Pass fare increase. The anticipated revenue 
difference would be obtained from increased parking revenue based on the Council 
proposing more aggressive parking enforcement. 

Mr. Cimento indicated that he could not support the motion without knowing at least an 
estimate of the revenue impact. He expressed his curiosity as to how the Council could 

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Municipal Transportation Agency 

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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

propose a fare structure without considering what the purpose of the fare structure is 
which is revenue generation for Muni. The Chair explained that the consensus of the 
Committee was to provide some direction in terms of the fare schedule that essentially 
states that the lower ride multiple is desired concerning monthly passes fare increases. 

Mr. Pilpel stated that Muni's fare proposal estimates a revenue generation of $18M 
annually or $15M for the ten months proposed. Mr. Pilpel expressed the belief that the 
proposal before the Council would generate annually between two and three million 
dollars less. He commented that one of the ways the difference in revenue would be 
accomplished is through implementing the fare increase earlier as indicated in Motion h. 
Mr. Cimento questioned if the figures Mr. Pilpel provided were based on actual 
calculation. Mr. Pilpel stated considering the type of projections the revenues under the 
proposal are within range. 

Mr. Weaver expressed his pleasure with the idea of implementing the new fare 
schedule conjointly with the new fiscal year rather than waiting till September. The 
Chair commented that Muni is reluctant to move the fare schedule implementation date 
to June as the Board of Supervisors would consider it separate from the budget and any 
adjustments made by the Board of Supervisors would affect Muni's ability to balance its 
budget. 

The Chair indicated that Motion f is before the Council and called for the consideration 
of any amendments to the motion. 

Ms. Vincent moved the following Amendment to Motion f, which was seconded by Mr. 
Wetzel: 

AMENDMENT 1 TO MOTION f: THAT THE YOUTH CASH FARE TYPE IN THE 

MTA CAC PROPOSED MUNI FARE 
INCREASES BE CHANGED FROM $ .65 TO 

«p ijji 

The Chair having noted no further discussion of Amendment 1 to Motion f a vote was 
called. 

Amendment 1 to Motion f carried with 12 yes votes, 1 no vote, 1 absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver, and Tom 
Wetzel voted yes; David Pilpel voted no; Nia Crowder absent.) 

Mr. Pilpel moved the following Amendment to Motion f: 



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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

AMENDMENT 2 TO MOTION f: THAT THE YOUTH TICKETS FARE TYPE IN 

THE MTA CAC PROPOSED MUNI FARE 
INCREASES BE CHANGED FROM $ .65 
($13/20) TO $ .35 ($5.25/15). 

The Chair called for objections to Amendment 2 to Motion f; no objections were made. 

AMENDMENT 3 TO MOTION f: THAT THE YOUTH MONTHLY PASS FARE 

TYPE IN THE MTA CAC PROPOSED MUNI 
FARE INCREASES BE CHANGED FROM 
$17.00 (26.15) TO $10.00 (22.22). 

The Chair called for objections to Amendment 3 to Motion f; no objections were made. 

The Chair queried the Council for any further amendments. Ms. Cauthen stated that 
having reviewed the Senior Citizen Discount Cash Fare Type it appears that the 
proposed FAC increase from $0.35 to $0.50 appears to be quite substantial considering 
many are existing on fixed income. 

With the concurrence of Mr. Pilpel who drafted motion f, the Chair directed that the 
Fare Types in the proposal identified as "Senior Citizen" should be annotated 
accordingly as "Senior/Disabled" in that the fare is also applicable to disabled patrons. 

The Chair called for discussions of the Senior/Disabled Discount Cash Fare Type. 

Mr. Oka stated that he attended the special meeting of the MTA Board on Tuesday and 
listened to all the speakers that spoke in favor of leaving the senior and disabled fare at 
$0.35. Mr. Oka expressed empathy regarding the concerns of the Senior Action 
Network's and many of the other special interests that commented that any increase in 
fare would cause significant financial hardships. He stated that intense discussions 
have occurred at the paratranist level relevant to the proposed Muni increase in senior 
and disabled fares. Since Muni has indicated that the additional revenue from fare 
increases in senior and disabled cash fare would be earmarked for paratransit services, 
Mr. Oka stated that he would support the fare increase. Without such an infusion of 
funding the level of paratransit services currently achieved is in jeopardy. Mr. Oka 
strongly expressed the opinion that everyone has to share the cost associated with the 
current deficit. Mr. Pilpel expressed his agreement with Mr. Oka's comments. 

Mr. Ferrario stated that Muni/MTA has sort of joined the senior disabled cash fares 
along with the youth fares pertaining to their structuring. Referencing a document that 
had been distributed at the FAC meeting that had been held just prior to the today's 
Council meeting, he quoted, "In the event that the Youth Cash Fares are kept at $0.35 
Senior/Disabled Cash Fares can be still be raised to $0.45/' Mr. Ferrario expressed his 

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Municipal Transportation Agency 

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Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

support of the proposed Muni increase in Senior Citizen/ Disabled Discount Cash Fare 
not exceed $0.45. Mr. Ferrario was in agreement with Ms. Cauthen's opinion and 
stated that the additional $0.10 does provide support of the paratransit program. Ms. 
Cauthen stated that since she broached the concerns a compromise of $0.45 would be 
an acceptable fare amount. 

The Chair indicated that Ms. Cauthen moved the following Amendment to Motion f and 
recognized Ms. Hayes as having seconded the motion: 

AMENDMENT 4 TO MOTION f: THAT THE SENIOR/DISABLED DISCOUNT 

CASH FARE TYPE IN THE MTA CAC 
PROPOSED MUNI FARE INCREASES BE 
CHANGED FROM $ .50 TO $.45. 

The Chair then called for a vote on Amendment 4 to Motion f. 

Amendment 4 to Motion f carried with 13 yes votes and 1 member absent. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 
and Tom Wetzel voted yes; Nia Crowder absent.) 

The Chair indicated that Mr. Rolfe moved the following Amendment to Motion f and 
recognized Ms. Cauthen as having seconded the motion: 

AMENDMENT 5 TO MOTION f: THAT THE SENIOR/DISABLED DISCOUNT 

MONTHLY PASS/STICKER FARE TYPE IN 
THE MTA CAC PROPOSED MUNI FARE 
INCREASES BE CHANGED FROM $13.00 (26) 
TO $10.00 (22.22). 

The Chair called for discussion on Amendment 5 to Motion f. 

Mr. Pilpel suggested a $12.00 increase instead of $10.00. He expressed concern that 
the monthly-to-cash fare multiples need to be kept in the pricing range of 30 to 32 
multiple rides. Ms. Cauthen reiterated her concerns of seniors having fixed incomes 
and expressed her agreement with Muni's Senior/Disabled Discount Monthly 
Pass/Sticker proposed increase of $10.00. Mr. Oka indicated that it would be difficult to 
justify a $12.00 increase to members within the disabled community and he could 
support a $10.00 proposed increase. 

Mr. Ferrario remarked that the proposed fare change under this motion does pertain to 
the same clientele who will be affected by the recommended increase in the 
Senior/Disabled Discount Cash fare. However, this motion addresses a different kind of 

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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

fare structure and the additional revenue it would generate is not identified specifically 
to support paratransit as the Senior/Disabled Discount Cash fare increase is budgeted. 
He expressed the opinion that recommending an increase from the present fare of 
$8.00 to $12.00 or even $13.00 would amount to a fare increase percentage that 
seems significantly higher than any of the other fares increase proposals. Mr. Ferrario 
indicated that the Council should consider supporting Muni's proposal to increase this 
fare instrument to $10.00. 

Closing discussion on Amendment 5 to Motion f, the Chair called for a vote. 

Amendment 5 to Motion f carried with 10 yes votes and 3 no votes and 1 
absent. 

(Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Norman Rolfe, Linton Stables, Dorris Vincent, and Tom Wetzel voted yes; Daniel 
Murphy, David Pilpel, and Daniel Weaver voted no; Nia Crowder absent.) 

Responding to a point of clarification from Mr. Ferrario regarding the Cable Car 
Transfers recommendations line item, the Chair stated that the transfers will allow 
passengers to transfer from a cable car line only to bus service or a street car line. 

Mr. Rolfe suggested that Council consider adding to the Cable Car Transfers a policy 
recommendation that passengers are allowed to transfer from regular Muni lines to 
Cable Car by paying the difference in the fare. Mr. Czechowicz commented that Muni is 
attempting to be revenue positive. 

Responding to a point of clarification for which Mr. Ferrario asked for explanations as to 
the collection of fares regarding the Adult Weekly Pass + and the 2 Adult Tokens or 1 
Adult Token+, Mr. Rolf explained that currently if a passenger uses a weekly pass on 
the Cable Car an additional dollar has to be paid which is the same principle previously 
suggested. 

Nia Crowder arrived at this time. 

Ms. Downey commented on Muni's attempts to be revenue positive, the Youth Cable 
Car 9P-7A fare is presently $2.00 and the recommendation to the Council suggests 
decreasing the fare to $1.25 and requested if an explanation could be provided. Mr. 
Pilpel stated that the recommended were born from the practice of consistently pricing 
youth fares with Senior/Disabled fares and this recommendation would keep the price 
in tandem with the Senior /Disable Discount Cable Car 9P-7A fare. Mr. Pilpel 
commented that the fare is not considered a major revenue source. 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

Ms. Hayes expressed agreement with Ms. Downey's observation regarding the Youth 
Cable Car 9P-7A fare and suggested that if the fare is presently $2.00 it should at least 
remain at its current pricing and not be reduced. 

The Chair called for a motion on the discussion of Youth Cable Car 9P-7A fare pricing. 
Ms. Hayes moved the following motion, which was seconded by Ms. Crowder: 



AMENDMENT 6 TO MOTION f: 



THAT THE YOUTH CABLE CAR 9P-7A AND 
THE SENIOR/DISABLED DISCOUNT CABLE 
CAR 9P-7A FARE TYPE IN THE MTA CAC 
PROPOSED MUNI FARE INCREASES BE 
CHANGED FROM $1.25 TO $2.00. 



The Chair called for discussion on Amendment 6 to Motion f. 
further discussion the Chair called for a vote. 



In that there was no 



Amendment 6 to Motion f carried with 9 yes votes and 5 no votes. 

(Daniel Murphy, Art Cimento, Nia Crowder, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Linton Stables, Dorris Vincent, and Daniel Weaver voted yes; Sue Cauthen, Joan 
Downey, David Pilpel, Norman Rolfe, and Tom Wetzel voted no.) 

The Chair then called for further amendments to Motion f. Indicating that there were 
no further proposals for amendments, Mr. Murphy then called for discussion and public 
comment regarding Motion f as amended. The Chair stated that there were no further 
discussion and public comment on Motion f as amended. 

The Chair called for a vote on Motion f as amended. 



AMENDED MOTION f: 



THE MTA CAC RECOMMENDS THAT THE 
FOLLOWING CHANGES BE MADE TO THE PROPOSED 
MUNI FARE INCREASE (CHANGES IN BOLD): 



Fare Type 


Present Cost 


Proposed Cost 


CAC 
Recommendation 


Adult Cash 


$1.00 


$ 1.25 


$1.25 


Adult Token 


$ .80 ($8/10) 


$ 1.05 
($10.50/10) 


$1.00 
($10.00/10) 


Adult Transfers 


Free 


Free 


Free 


Adult Weekly Pass 


$ 9.00(9) 


$12.00 (9/6) 


$11.25 (9) 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 



Fare Type 


Present Cost 


Proposed Cost 


CAC 
Recommendation 


Adult Monthly Pass 


$35.00 (35) 


$43.73 (35) 


$40.00 (32) 










Youth Cash 


$ .35 


$ .45 


$ .35 


Youth Tickets 


$ .35 
($5.25/15) 


$ .45 ($6.75/15) 


$ .35 ($5.25/15) 


Youth Transfers 


Free 


Free 


Free 


Youth Monthly Pass 


$ 8.00(22.86) 


$10.00 (22.22) 


$10.00 (22.22) 










Senior/Disabled 
Discount Cash 


$ .35 


$ .45 


$ .45 


Senior/Disabled 
Discount Transfers 


Free 


Free 


Free 


Senior/Disabled 
Discount Monthly 
Pass/Sticker 


$ 8.00(22.86) 


$10.00 (22.22) 


$10.00 (22.22) 










Cable Car Cash 


$ 2.00 


$ 3.00 


$3.00 


Cable Car Souvenir 
Cards 


$ 2.00 


$ 3.00? 


$3.00 


Cable Car Transfers 


N/A 


N/A 


Free 


Adult Weekly Pass + 


$ 1.00 


$ 2.00? 


$1.25 


2 Adult Tokens or 
1 Adult Token + 


$ 1.00 


$ 2.00? 


$1.25 


Youth Cable Car 9P- 
7A 


$ 2.00 


$ 3.00 


$2.00 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 



Fare Type 


Present Cost 


Proposed Cost 


CAC 
Recommendation 


Senior Citizen 
Discount Cable Car 
9P-7A 


$ 1.00 


$ 1.50 


$2.00 










1-Day Passport 


$ 6.00 


$ 9.00 


$ 7.00/7.50 


3-Day Passport 


$10.00 


$15.00 


$15.00 


7-Day Passport 


$15.00 


$20.00 


$20.00/21.00 



Motion f carried with 12 yes votes and 2 no votes. 

(Daniel Murphy, Sue Cauthen, Nia Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, Linton Stables, David Pilpel, Norman Rolfe, Dorris Vincent, and Daniel 
Weaver voted yes; Art Cimento and Tom Wetzel voted no.) 



MOTION g: 



THE MTA CAC RECOMMENDS THAT THE FOLLOWING 
ADDITIONAL STEPS BE TAKEN IN CONJUNCTION WITH THE 
PROPOSED FARE INCREASES: 



ADULT WEEKLY PASS AND TOKEN SALES LOCATIONS 

SHOULD BE EXPANDED CITYWIDE AND BETTER 

PUBLICIZED, 

CABLE CAR TRANSFERS SHOULD BE RESTORED, 

SPECIAL EVENT FARES SHOULD BE REVIEWED FOR 

POTENTIAL INCREASE, AND 

AVERAGE REVENUE FROM REGIONAL FARE INSTRUMENTS 

SHOULD BE INCREASED TO $35.00/MONTH. 

When presenting Motion g to the Council for consideration, the Chair made a minor 
administrative changes by deleting "(CANDLESTICK PARK AND BAY-TO-BREAKERS)." 
The Chair recognized Mr. Wetzel who suggested that the motion should be split. Mr. 
Wetzel stated he supports the first three bullet points, however he would have to vote 
against the motion should the forth bullet point remain. He expressed the opinion that 
the subject of the motion communicates increasing fare revenue. Mr. Pilpel explained 
that Muni has inter-agency agreements with other transit operators for passenger 
stickers that add on to their services. Mr. Murphy explained that the intent of the 
motion is to recover more revenue from BART for the BART PLUS, which is used as a 
fast pass on Muni. Mr. Pilpel commented that the BART PLUS is a more heavily 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

subsidized fare instrument and equities within the agencies regarding subsidized fare 
services should be considered. Mr. Wetzel suggested that the motion should be 
amended explaining how the Council is proposing to increase receipt of revenue from 
BART. Mr. Murphy suggested that the motion should clarify that the intent is not to 
increase the cost of the BART PLUS ticket but to receive an increased portion of the 
revenue BART receives from BART PLUS purchases. The Chair suggested that since Mr. 
Pilpel authored the motion that he propose an amendment providing wording that 
would clarify the concerns raised. Mr. Pilpel stated that the motion expresses an 
agreement with Muni Staff proposal on this item. The Chair stated that it is reasonable 
to assume that Council members are concerned that the motion would be 
misunderstood to mean that the BART PLUS fares are to be raised. Ms. Downey and 
Mr. Linton agreed that essentially what will happen is that BART will raise its fares. 

The Chair stated that Mr. Wetzel moved to split Motion g by separating the fourth bullet 
item and considering the first three bullets independently of the fourth. Ms. Crowder 
seconded the Motion to Amend Motion g. The Chair then called for any objections on 
the Motion to Split. Noting no objections to the Motion to Split Motion g as stated, the 
Chair called for discussion on the Motion to Split Motion g. Indicating that there was no 
further discussion, the Chair called for a vote on the Motion to Split Motion g as stated. 

The Motion to Split Motion g passed unanimously. 

The Chair indicated that seeing no objections, the Council would vote on the existing 
language with administrative corrections as noted. 

SPLIT MOTION g(l): THE MTA CAC RECOMMENDS THAT THE FOLLOWING 

ADDITIONAL STEPS BE TAKEN IN CONJUNCTION 
WITH THE PROPOSED FARE INCREASES: 

ADULT WEEKLY PASS AND TOKEN SALES 

LOCATIONS SHOULD BE EXPANDED CITYWIDE 

AND BETTER PUBLICIZED, 

CABLE CAR TRANSFERS SHOULD BE RESTORED, 

AND 

SPECIAL EVENT FARES SHOULD BE REVIEWED 

FOR POTENTIAL INCREASE INCREASES. 

SPLIT MOTION g(2): THE MTA CAC RECOMMENDS THAT THE AVERAGE 

REVENUE FROM REGIONAL FARE INSTRUMENTS 
SHOULD BE INCREASED TO $35.00/MONTH. 

In that there was no further discussion the Chair called for a vote. 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

Split Motions g(l) and g(2) carried with 9 yes votes and 5 no votes. 

(Daniel Murphy, Sue Cauthen, Art Cimento, Joan Downey, Ellen Hayes, David Pilpel, 
Norman Rolfe, Linton Stables, and Daniel Weaver voted yes; Nia Crowder, Steve 
Ferrario, Bruce Oka, Dorris Vincent, and Tom Wetzel voted no.) 

Mr. Wetzel raised A Point of Order requesting a change in the order of the agenda to 
consider the deferred Election of MTA CAC Vice Chair (Agenda Item 6) at this time. The 
Chair called for any objections regarding the Point of Order. Ms. Downey and Mr. Rolfe 
objected indicating that the Council should finish considering budget recommendations 
under Agenda Items 7 and 11. Ms. Cauthen stated that she would have to leave and 
desired that the Agenda Item 7 be considered at this time. Mr. Oka moved to suspend 
the budget discuss. Noting the two objections to the Point of Order, the Chair indicated 
that that the Council would consider Agenda Item 7 at this time. 

8. Election of MTA CAC Vice Chair (Agenda Item 6 - Discussion/ Action). The Chair 
stated that there are two nominees for Vice Chair, Nia Crowder and David Pilpel. The 
Chair called for any further discussion and noting that no discussion was offered the 
Chair stated that he would have Vincent Dunlap (Secretary, MTA CAC) call the roll. 
Council members were instructed by the Chair to identify the nominees by name as to 
which their vote was to be cast. 

The roll call was as follows: 

Daniel Murphy - Pilpel, Sue Cauthen - Pilpel, Art Cimento - Crowder, Nia Crowder - 

Crowder, Joan Downey - Pilpel, Steve Ferrario - Crowder, Ellen Hayes - Crowder, 

Bruce Oka - Crowder, David Pilpel - Pilpel, Norman Rolfe - Pilpel, Linton Stables - 

Crowder, Dorris Vincent - Crowder, Daniel Weaver - Crowder, and Tom Wetzel - 

Crowder. 

The results of the roll call vote were 9 votes for Crowder and 5 votes for 

Pilpel. 

The Chair confirmed the vote and stated that Nia Crowder is elected Vice 

Chair of the CAC. 

Mr. Pilpel expressed his thanks to the Council for the opportunity to have served the 
last 2 1 /2 years as Vice Chair. Mr. Pilpel extended his best wishes to Ms. Crowder and 
commented that he would be happy to share any information. 

Ms. Cauthen departed the meeting at this time. 

9. Continuation of Suspended Finance and Administration (FAC) (Agenda 
Item 11 - Committee Report - Discussion/ Action). When presenting Motion h to the 
Council for consideration, the Chair made minor administrative changes to the motion 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

by correcting the spelling of the words "PROPOSAL" and change the word "FORM" to 
"FROM". 

MOTION h: THE MTA CAC RECOMMENDS THAT THE FARE INCREASE 
PROPOSAL SHOULD BE PACKAGED SEPARATELY FROM (AND 
INCLUDED IN) THE FY2003-04 BUDGET AND PROPOSED TO THE 
BOARD OF SUPERVISORS WITH AN IMPLEMENTATION DATE OF 
JUNE 1, 2003. 

The Chair commented that this is a proposal that the fare increase should be presented 
to the Board of Supervisors sooner rather than later to go into effect in June rather than 
September to close the revenue gap that would be created if the MTA Board adopted 
the Council's recommended fare schedule. The Chair then called for discussion. 

Mr. Rolfe indicated that he desired clarification regarding the concerns raised during 
discussions of Motion f in which the Chair commented that Muni is reluctant to move 
the fare schedule implementation date to June as the Board of Supervisors would 
consider it separate from the budget and any adjustments made by the Board of 
Supervisors would affect Muni's ability to balance its budget. Mr. Rolf asked if the 
Board of Supervisors did adjust the fare schedule would the MTA be able to submit fare 
proposals again with the budget? Mr. Murphy stated that the MTA Board would be able 
to submit another fare proposal. He commented that the obstacle would be a political 
one in which the MTA Board would have to decide if they agreed with whatever 
adjustments the Board of Supervisors might have indicated. 

Mr. Pilpel briefed the Council on budget adoptions deadlines stating the budget has to 
be adopted by the MTA Board no later than March 1 st . The budget will then be 
forwarded to the Office of the Mayor for packaging and will sent to the Board of 
Supervisors this by May 1 st . The Board of Supervisors will review the budget in June 
and July and are required to act on it by the end of July. The budget takes affect July 1 
with an inter budget that continues all current year activities and a final budget to that 
takes affect on August 1 st . The fare increase is suggested to go into effect on 
September 1 st . 

Mr. Murphy stated that if the fare increase is submitted with the budget the Board of 
Supervisors must accept it as a whole, but if it is sent separately the Board of 
Supervisors can consider the fare increase separately. Mr. Czechowicz informed the 
Council should the Board of Supervisors make adjustments to the proposed fare 
increases, the fare proposals would be returned as a different revenue level and Muni 
would have to make adjustment to ensure the budget was balanced. Both Mr. Stables 
and Mr. Ferrario expressed their apprehension to packaging the fare increase proposal 
separately from the budget. Mr. Wetzel suggested that the motion be split because 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

there's two separate issues - whether the proposal should be submitted separately and 
the implementation date. 

The Chair stated that Mr. Wetzel moved a Motion to Split Motion h by separating the 
first half of the motion, which was seconded by Mr. Weaver. The Chair stated that 
without objection Motion h is split and called for further discussion. The Chair stated 
that there was no further discussion and called for a vote. 

The Motion to Split Motion h carried with 12 yes votes and 1 no vote and 1 
absent. 

(Daniel Murphy, Art Cimento, Nia Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver, and Tom 
Wetzel voted yes; David Pilpel voted no; Sue Cauthen absent.) 

SPLIT MOTION h(l): THE MTA CAC RECOMMENDS THAT THE FARE 

INCREASE PROPOSAL SHOULD BE PACKAGED 
SEPARATELY FROM (AND INCLUDED IN) THE FY2003- 
04 BUDGET. 

The Chair called for discussion on the Split Motion h(l). 

Mr. Wetzel stated that his reason for saying that the recommendations should be sent 
separately is that it is precisely undemocratic to mask the issue of the fare decision, 
which is a very important decision for the people of the City. Mr. Wetzel commented 
that the fare increase proposal is an issue that is important enough that the Board of 
Supervisors should deal it with. 

Noting no further discussion on the Split Motion h(l) the Chair called for a roll call 
vote.. 

The Split Motions h(l) was defeated with 9 no votes and 4 yes votes with 1 
absent. 

(Daniel Murphy, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Norman Rolfe, Linton Stables, Daniel Weaver voted no; Nia Crowder, David Pilpel, 
Dorris Vincent, and Tom Wetzel voted yes; Sue Cauthen absent.) 

Ms. Crowder seconded the Split Motion h(2). The Chair then called for any objections 
on the Motion to Amend. Noting no objections to the Motion to Amend Motion h(2) as 
stated, the Chair called for discussion on the Motion to Amend Split Motion h(2). 
Indicating that there was no further discussion, the Chair called for a vote on the 
Motion to Amend Motion h(2) as stated. 



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Municipal Transportation Agency 

Citizens' Advisor/ Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

Mr. Pilpel provided wording for the second part of the Split Motion h(2) by 
changing the date to August 1, 2003 from June 1, 2003. 

SPLIT MOTION h(2): THE MTA CAC RECOMMENDS THAT THE FARE 

INCREASE PROPOSAL SHOULD HAVE AN EARLIER 
IMPLEMENTATION DATE OF AUGUST 1, 2003. 

The Chair called for discussion on the Split Motion h(2). The Chair indicated that there 
was no further discussion of Split Motion h(2) and called for a vote. 

The Split Motions h(2) carried with 12 yes votes, 1 no vote, and 1 absent. 

(Daniel Murphy, Art Cimento, Nia Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel 
Weaver voted yes; Tom Wetzel voted no; Sue Cauthen absent.) 

10. Budget Review and Recommendations Made by the FAC, February 13, 
2003 (Agenda Item 7 - Discussion/ Action). The Chair presented the proposed 
recommendations that were distributed to Council members just prior to the meeting. 

MOTION (Agenda Item 7): 

THE MTA CAC RECOMMENDS THAT: 

WITH REGARD TO FISCAL YEAR 2002-2003 AND 2003-2004, 

STATION CLEANING BE PRIORITIZED HIGHER THAN OFFICE 

CLEANING; 

ALL EXISTING TEMPORARILY EXCHANGED CTX'D") 

POSITIONS SHOULD BE CHANGED TO REFLECT ACTUAL 

STAFFING PRACTICES; 

ALL VACANT POSITIONS SHOULD BE DELETED AND 

SUBSEQUENTLY JUSTIFIED WHEN FUNDS PERMIT; 

IN THE EVENT THATYOUT CASH FARES ARE KEPT AT 35 CENTS, 

SENIOR/DISABLED CASH FARES CAN STILL BE RAISED TO 45 

CENTS; 

BART/MUNI TRANSFERS SHOULD BE KEPT AT THE CURRENT 

PRACTICE OF ONE ADULT FARE FOR A TWO-PART TRANSFER. 

ANY CHANGES TO THAT ARRANGEMENT SHOULD BE 

PROPOSED AS A SEPARATE ITEM FOR FUTURE 

CONSIDERATION; 

ADDITIONAL STAFF IN SERVICE PLANNING IS NEEDED TO 

REVIEW MUNI'S ROUTE NETWORK AND PLAN FOR BUST 

RAPID TRANSIT (BRT) AND OTHER EFFORTS TO SPEED UP C 

SERVICE; 

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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

IN OUR OPINION, MUNI MEETS THE CHARTER-MANDATED 

CRITERIA FOR A FARE INCREASE AT THIS TIME; 

A BALANCED PACKAGE OF A MODERATE FARE INCREASE, A 

MODERATE INCREASE IN PARKING REVENUES, SOME 

REDUCTIONS IN SERVICE, SOME SAVINGS FROM LABOR, AND 

SOME REDUCTIONS IN STAFFING ARE ALL NECESSARY TO 

BALANCE THE BUDGET; 

WE ENDORSE THE CONTINUED USE OF FEDERAL TRANSIT 

ADMINISTRATION (FTA) SECTION 5307 MONEY TO ASSIST IN 

BUDGET BALANCING; AND 

CONTINUED EFFORTS TO BRING MUNI IMPROVEMENT FUND 

(MIF) FUNCTIONS IN-HOUSE AND REDUCE/ELIMINATE THE 

TOTAL LEVELS OF MIF EXPENSES SHOULD BE PURSUED. 

Mr. Stables asked what the purpose is concerning bullet item 9? Mr. Murphy stated 
that FTA Section 5307 money allows Muni to shift money from capital to operating. He 
added that Muni is following the recommendation of the Council and Muni will be 
moving the full entitled amount of $10M entitled to be shift under FTA Section 5307 
which will would cause the deferment of some Capital Projects. Mr. Pilpel indicated that 
a series of projects of which some will be funded from the Breda Lease/Leaseback fund 
would be affected. Mr. Murphy stated that Muni is also following the recommendation 
of the Council to significantly reduce the MIF. The MIF is currently down to $300, 000 
for the Employee Assistance Program which is just contracted out and the funding 
support for the MIF Board. The Council was provided a copy of the Executive Director 
letter that explains the reduction of MIF from $700,050 to $300,000. Addressing Ms. 
Vincent's concerns if Third Street Light Rail Project would be affected by the shift of FTA 
Section 5307 funds, Mr. Murphy stated that there weren't any Third Street items in the 
Breda Lease/Leaseback funding and the shifting of FTA 5307 funds is basically 
regarding the shift of FTA Section 5307 money from capital project to operating. 

Ms. Crowder suggested that the bullet item 6 changed to read: 

• "ADDITIONAL STAFF IN SERVICE PLANNING IS SUGGESTED TO 
REVIEW MUNI'S ROUTE NETWORK AND PLAN FOR BUS RAPID 
TRANSIT (BRT) AND OTHER EFFORTS TO SPEED UP SERVICES;" 

Ms. Downey suggested that bullet item 4 be deleted: 

• "IN THE EVENT THAT YOUTH CASH FARES ARE KEPT AT 35 CENTS, 
SENIOR/ DISABLED CASH FARES CAN STILL BE RAISED TO 45 CENTS/' 

Mr. Pilpel suggested that bullet item 7 be voted on separately: 

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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

• "IN OUR OPINION, MUNI MEETS THE CHARTER-MANDATED CRITERIA 
FOR A FARE INCREASE AT THIS TIME;" 

The Chair indicated that there were no objections to the recommended changes 
regarding this item and called for a vote on bullet items 1, 2, 3, 5, 6 (with suggested 
change), 8, 9, and 10 as follows: 

Amended MOTION a from MTA CAC meeting of February 13, 2003 (Agenda 
Item 7): 

THE MTA CAC RECOMMENDS THAT: 

WITH REGARD TO FISCAL YEAR 2002-2003 AND 2003-2004, 

STATION CLEANING BE PRIORITIZED HIGHER THAN OFFICE 

CLEANING; 

ALL EXISTING TEMPORARILY EXCHANGED ("TX'D") 

POSITIONS SHOULD BE CHANGED TO REFLECT ACTUAL 

STAFFING PRACTICES; 

ALL VACANT POSITIONS SHOULD BE DELETED AND 

SUBSEQUENTLY JUSTIFIED WHEN FUNDS PERMIT; 

BART/MUNI TRANSFERS SHOULD BE KEPT AT THE CURRENT 

PRACTICE OF ONE ADULT FARE FOR A TWO-PART TRANSFER. 

ANY CHANGES TO THAT ARRANGEMENT SHOULD BE 

PROPOSED AS A SEPARATE ITEM FOR FUTURE 

CONSIDERATION; 

ADDITIONAL STAFF IN SERVICE PLANNING IS SUGGESTED TO 

REVIEW MUNI'S ROUTE NETWORK AND PLAN FOR BUST 

RAPID TRANSIT (BRT) AND OTHER EFFORTS TO SPEED UP 

SERVICE; 

A BALANCED PACKAGE OF A MODERATE FARE INCREASE, A 

MODERATE INCREASE IN PARKING REVENUES, SOME 

REDUCTIONS IN SERVICE, SOME SAVINGS FROM LABOR, AND 

SOME REDUCTIONS IN STAFFING ARE ALL NECESSARY TO 

BALANCE THE BUDGET; 

WE ENDORSE THE CONTINUED USE OF FEDERAL TRANSIT 

ADMINISTRATION (FTA) SECTION 5307 MONEY TO ASSIST IN 

BUDGET BALANCING; AND 

CONTINUED EFFORTS TO BRING MUNI IMPROVEMENT FUND 

(MIF) FUNCTIONS IN-HOUSE AND REDUCE/ELIMINATE THE 

TOTAL LEVELS OF MIF EXPENSES SHOULD BE PURSUED. 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

The Chair stated that the vote to recommend bullet items 1, 2, 3, 5, 6 (with 
suggested change), 8, 9, and 10 carried with 12 yes votes, 1 no vote, and 1 
absent. 

(Daniel Murphy, Art Cimento, Nia Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel 
Weaver voted yes, Tom Wetzel voted no; Sue Cauthen absent.) 

The Chair directed the Council to consider bullet item. 7 which had been split from 
Agenda Item 7: 

Motion b from MTA CAC meeting of February 13, 2003 (Agenda Item 7): 

THE MTA CAC RECOMMENDS THAT: 

IN OUR OPINION, MUNI MEETS THE CHARTER- MAN DATED CRITERIA 
FOR A FARE INCREASE AT THIS TIME. 

Referring to the Charter-mandated criteria of keeping fares low to encourage ridership, 
moderate fare increases from time to time as to avoid a large increases at one time, 
maximize revenues from other sources besides fares, the need for revenues to maintain 
service and service standards. Mr. Wetzel was of the opinion that Muni has not met the 
Charter-mandated criteria by not increasing fares since 1992 and that the fares are not 
low enough to be considered contributing to the maximizing of ridership. Mr. Wetzel 
expressed the opinion that Muni still has not met the service standards. Mr. Murphy 
expressed the opinion that Muni has met the five criteria and has sought new revenue 
sources that is necessary to the operations of the railway. He commented that the 
proposed fare increases are low which is obviously a subjective judgment and he is 
voting yes. 

The Chair called for a vote on Motion b from MTA CAC meeting of February 13, 2003 
(Agenda Item 7). 

The Chair stated that the vote to recommend bullet items 7 (Motion b from MTA 

CAC meeting of February 13, 2003 (Agenda Item 7)) carried with 11 yes votes, 2 
no votes, and 1 absent. 

(Daniel Murphy, Art Cimento, Nia Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel Weaver voted 
yes; Tom Wetzel and David Pilpel voted no; Sue Cauthen absent.) 

The Chair called for the motion under Agenda Item 8 (Service Design & Marketing 
(SDMC) meeting of January 30, 2003). " 



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Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, February 13, 2003 

MOTION: THE MTA CAC RECOMMENDS THAT IN CONSIDERING MUNI 
SERVICE ADJUSTMENTS FOR FISCAL YEARS (FY) 2002-2003 AND 
2003-2004: 

1. TO TAKE EFFECT 29 MARCH 2003 (OR THEREAFTER), NO 
SERVICE ADJUSTMENTS SHOULD BE PURSUED WHICH DO 
NOT MAINTAIN AT LEAST POLICY HEADWAYS ON ALL ROUTES 
AT ALL TIMES OF DAY PRESENTLY SERVED (AND ANY SO 
IMPLEMENTED SHOULD BE IMMEDIATELY RESTORED). 

2. TO TAKE EFFECT 7 JUNE 2003 (AND AT EVERY SIGNUP 
THEREAFTER), FUTHER SERVICE ADJUSTMENTS SHOULD BE 
AGGRESSIVELY PURSUED WHICH DO MAINTAIN AT LEAST 
POLICY HEADWAYS ON ALL ROUTES AT ALL TIMES OF DAY 
PRESENTLY SERVED, WHERE DEMAND WARRANTS. AND 

3. TO TAKE EFFECT SEPTEMBER 2003 (OR THEREAFTER), A 
LONGER-TERM REVIEW OF MUNI'S ROUTE NETWORK, 
INCLUDING MTA CAC CONSULTATION, SHOULD BE PURSUED 
IMMEDIATELY TO IDENTIFY THOSE DUPLICATIVE ROUTE 
SEGMENTS THAT COULD BE ELIMINATED AND ROUTES 
RESTRUCTURED TO IMPROVE SERVICE EFFICIENCY. 

The Chair stated that the Motion under Agenda Item 8 (Service Design & 

Marketing (SDMC) meeting of January 30, 2003) carried with 12 yes votes, 1 no 
vote, and 1 absent. 

(Daniel Murphy, Art Cimento, Nia Crowder, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver, 
and Tom Wetzel voted yes; Nia Crowder voted no; Sue Cauthen absent.) 

Mr. Rolfe and Mr. Pilpel suggested that the letter forwarding recommendations to the 
MTA Board included a statement that members of the Council have expressed their 
displeasure regarding certain proposed headway adjustments and do not support any 
headway adjustments greater than the policy headways of 20 minutes on any individual 
line, in particular the 2, 3, and 4 Sutter Lines. 

Mr. Stables stated he would like to comment the Finance and Administration Committee 
for all the work that they have done. 

Mr. Stables moved a Point of Order to defer all the remaining agenda items 9, 10, 12, 
13, 14, and 15 to the next Council meeting. Dorris Vincent seconded the motion. 

11. Adjournment (Agenda Item 16). Meeting adjourned at 7:30pm. 

Page 28 of 28 




t/o3 



City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



J^otice Regular Meeting and Agenda 



*/ 



Thursday, March 6, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Steve Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 



1 



Committees : 

Service Design and Marketing [SDMCJ 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 

Service Reliability and Quality (SRQC) 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 



Engineering and Maintenance (EMC) 

Nia Crowder (Chair), Steve Ferrario, Linton Stables, Daniel Weaver 

Finance and Administration ( FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka, David Pilpel 

Safety, Training, and Accessibility (STAC] 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

The MTA CAC may be contacted as follows: 
Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 
(415) 554-6873 Voice (415) 554-4103 Fax 



°°CUMENTS DEPT. 
MAR - 3 2DH 

PUBLIC L/BRARV 



> 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
»(415) 554-6873 FAX (415)554-4103 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 ,d floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 
72 hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 

http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554- 
7724; by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying 
activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, 
Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . / 



( 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



AGENDA 

Regular Meeting 

Thursday, March 6, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 
San Francisco, California 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of February 13, 2003 (Discussion/Action) 
[Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/Action) [Attachment] 5:41 

Deborah Denison (Acting, MTA CAC Staff Liaison) 

Staff-Initiated Items (Discussion/Action) 

y 6. Department of Parking and Traffic (DPT) Presentation: Parking Authority Overview 
(Discussion/Action) 

Ron Szeto (Acting, Director Parking Authority) 5:45 

7. Department of Parting and Traffic (DPT) Presentation: Budget, Finance and Administration 
Overview (Discussion/Action) 

Julia Dawson (Deputy Director Budget, Finance and Administration [DPT]) 6:00 

Council-Initiated Items (Discussion/Action) 

8. Review of MTA CAC Revised Administrative Procedures (Discussion/Action) [Attachment] 6:15 
Committee Reports (Discussion/Action) 

9. Service Design & Marketing (SDMC) (David Pilpel, SDMC Chair) 6:30 
Last meeting held: January 30, 2003. 

Items discussed: Service Adjustments for Fiscal Year (FY) 2002-2003 and 2003-2004; 
Review of 78 Bayview Special, 19 Polk Reroute; Route Change Review Process and CAC 
Involvement; Scope/Areas of Concern in Preparation for Future Consideration of DPT 
Traffic Engineering Items 

)Next regular meeting: March 17, 2003, 401 Van Ness, Room 334 (Conference Room 
335, 5:30pm 



Pending Items: Work Plans; Data Collection Plan; Quarterly Reviews; Priorities for Service 
Additions and/or Cuts (including Late Night/Owl and Short-term Service Change 
Proposals); Special Event Service Planning; Fare Policies. 

10. Service Reliability and Quality (SRQC) (Joan Downey, SRQC Chair) 6:35 

Last meeting held: February 24, 2003. 

MOTIONS: THE MTA CAC RECOMMENDS THE FOLLOWING CHANGES TO THE "HOW WE 
MEASURE SERVICE STANDARDS" (Changes indicated by bold): 

• Include a narrative for any major discrepancies. 

Service Standard la - 

"Definition of Measurement: Each line will be checked once in each six month 

period." 

Service Standard 2a - 

"Purpose: To measure service hours through available operators and available 
equipment actually deployed in revenue service, along with the percentage of 
equipment available for service." 

Service Standard 3a - 

"Purpose: To measure service hours through available operators and available 
equipment actual deployed in revenue service, along with the percentage of 
equipment available for service." 

Service Standard 6a - "Actual headways against scheduled headways on all radial, 
express, cross-town, secondary, and feeder lines for peak, base, evening, and late night t 
services. Except when services are scheduled more frequently than every 10 
minutes." 

Service Standard 9a - "The Fourth Quarter Report should include a comparison of 
Breda and Boeing Miles Between Roadcalls." 

Service Standard 2d - 

"GOAL: Publish a complete timetable for each sigh-up when schedule changes 

warrant." 

Service Standard 5d - 

"Purpose: "Improve passenger information by communication of service 
problems and other information to each vehicle, the station platforms, the 
Telephone Information Center, media and the Service Hotline, and assess." 

"Definition of Measurement: Assess current practices, develop and implement 
improvement plan." 

"Method of Measurement: Plan completed and implemented." 

Service Standard 5e - 

"GOAL: "Provide approximately 20 hours of training per FTE." 

Items discussed: Muni Street Supervision Unit; Review of San Francisco Municipal Railway 
Department Service Standards 



Tentative next regular meeting: March 17, 2003, 2002, 401 Van Ness, Room 334, 

3:00 PM. 
Pending Items: 39 Coit Service Improvement, Passenger Service Report (PSR); Cable Car 
J Follow-up (March 2003); Stations Operations (April 2003); Bus Cleaning (May 2003) 

11. Engineering and Maintenance (EMC) (Nia Crowder, EMC Chair) 6:45 

Last meeting held: January 16, 2003. 

MOTION: THE MTA CAC ENDORSES A BUS PROCUREMENT POLICY 
THAT MOVES MUNI TOWARD THE CALIFORNIA AIR 
RESOURCES BOARD (CARB) NO-EMISSION STANDARD OF 
2015. PURCHASES SHOULD BE GEARED TOWARD ELECTRIC 
DRIVE TECHNOLOGY. FURTHER, THE CAC RECOMMENDS 
THAT FUTURE BUS PURCHASES NOT INCLUDE COMPRESSED 
NATURAL GAS (CNG) FUELED SYSTEMS BECAUSE THEY WILL 
NEVER MEET THE 2015 NO-EMISSION STANDARD, AND HAVE 
FAILED THE TESTS FOR RELIABILITY AND PERFORMANCE 
REQUIREMENTS FOR SAN FRANCISCO. THE 

INFRASTRUCTURE INVESTMENT REQUIRED BY CNG CANNOT 
BE JUSTIFIED IN THE CURRENT ECONOMIC CLIMATE, AND 
WILL NOT BE USEFUL AFTER 2015. 

Items discussed: Update on Alternative Fuel Pilot Program, 2003 Agenda Items. 
Tentative next regular meeting: March 20, 2003, 1145 Market, 3 rd Floor, 4:00 PM. 

9 12. Finance and Administration (FAC) (Daniel Murphy, FAC Chair) 6:55 

Last meeting held: February 13, 2003. 

Items discussed: Fiscal Year 2003 Budget, Including Deficit Closure Plan and Force 
Reductions; Fiscal Year 2004 Muni Budget; Fiscal Year 2004 Department of Parking & 
Traffic Budget; Parking Revenues; Review of Service Design & Marketing 
Recommendations forwarded to FAC; Review of Previous Year's Budget 
Recommendations. 

Tentative next regular meeting: March 11, 2003, 401 Van Ness, Room 334 
(Conference Room 335), 5:15 PM. 

Pending Items: 

March 2003: Shortfall in Capital Budget Over Coming 20 Years, Insurance Overview, 

Risk Management, and Effect of Proposition E, Vehicle Maintenance System/Materials 

Management System (VMS/MMS), 5307 Swap, Municipal Railway Improvement Fund 

(MIF), Translink (evaluation report to review?) 

April 2003: Quarterly Review of Revenues and Expenses, Fiscal Year 2001/2002 Audits 

(Metro East land acquisition accounting), Maintenance Budget. 

May 2003: Transit Impact Development Fee (TIDF)/SoMa Service follow-up. 

13. Safety, Training, and Accessibility (STAC) (Bruce Oka, STAC Chair) 7:00 

Last Meeting held: February 18, 2003 

Review Draft Letter to Fred Hamdun (Executive Director, Department of 
Parking and Traffic) Addressing Response to Council's Request for Two 



Budgetary Proposals with Regard to Sidewalk Parking Enforcement. 

(Discussion/Action) [Attachment] 

Items Discussed: Review Draft Letter to DPT Regarding Response to MTA CAC Request for 
Development of Two Sidewalk Parking Enforcement Program Proposals, Phelan Loop Update; 
Update on Paratransit Debit Card Program RFP & Projected Start Date. 
Tentative next regular meeting: March 18, 2003, 401 Van Ness, Room 334, 4:00 PM. 



< 



14. Review of CAC Attendance Chart; Information Requests, Recommendations, and Incoming 
Correspondence Matrixes [Attachments] (Discussion/Action) 

15. Council Members' Questions and Comments (Discussion/Action) 



7:10 



7:15 



16. MTA CAC Agenda Planning - (Discussion/Action) 
Sunshine Ordinance Training 
Facilities Tour 



17. Adjournment 

Attachments: 
Agenda Item 3 - 
Agenda Item 5 - 

Agenda Item 8 - 
Agenda Item 13 • 



Agenda Item 14 



7:20 



7:30 



MTA CAC Draft Minutes of February 13, 2003 

Paul Czechowicz (MTA CAC Staff Liaison) Memorandum of March 6, 2003 

(with attachments) 
Staff-CAC Task Force Report Discussion Draft 2 (December 5, 2002) 
Draft Letter to Fred Hamdun (Executive Director, Department of Parking and 
Traffic) Addressing Response to Council's Request for Two Budgetary Proposals 
with Regard to Sidewalk Parking Enforcement 

Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



< 







Municipal Transportation Agency 

-.Citizens ' Advisory Council 
City and County of San Francisco 

FINAL MINUTES DOCUMENTS DEPT. 

Of APR 1 8 2003 

Regular Meeting 

SAN FRANCISCO 
4^ _ PUBLIC LIBRARY 

Thursday, March 6, 2003, 5:30 p.m. 

401 Van Ness Avenue, Room 334 (Conference Room) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Nia Crowder (MTA CAC Vice Chair), 
Acting Chair, announced at 5:40pm that the meeting would be suspended due to a 
conflict of interest in that Council Members were attending another meeting at City Hall. 
Ms. Crowder stated that Daniel Murphy (Chair) and a majority of Council Members were 
waiting to give public comment at the budget hearing currently taking place before the 
Board of Supervisors regarding the Department of Parking and Traffic (DPT) increase in 
parking fines. As Acting Chair, Ms Crowder indicated that members present would hear 
the DPT presentation concerning the Parking Authority Overview (Agenda Item 6), no 
discussion nor action could be taken, and the Council would adjourn at the conclusion 
of the presentation. The Acting Chair identified Council Members that were present at 
this time, and Staff from both the San Francisco Municipal Railways (Muni) and 
Department of Parking and Traffic (DPT) were asked to introduce themselves. 

MTA CAC Members Present: Nia Crowder (Vice Chair), Sue Cauthen, Linton Stables, 
Daniel Weaver. 

MTA CAC Members Absent: Daniel Murphy (Chair), Art Cimento, Joan Downey, 
Steve Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, Dorris Vincent. 

San Francisco Municipal Railways (Muni) Staff Present: Deborah Denison 

(Acting, MTA CAC Staff Liaison), Vincent Dunlap (MTA CAC Secretary). 

Department of Parking and Traffic (DPT) Staff Present: Ron Szeto (Acting, 
Director Parking Authority), Lorraine Fuqua (Administrative Support), Rosie Scott (Office 
Manager, Parking Authority), Scott Ruble (Property Manager, Parking Authority), Steve 
Maline (Principal Analyst, Parking Authority). 

The meeting was suspended at 5:45pm. 

David Pilpel arrived during the DPT presentation. 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
S(415) 554-6873 FAX (415)554-4103 

Page 1 Of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

2. Call to Order/Roll Call Following Suspension. The MTA CAC Secretary noted 
that the meeting of the MTA CAC was Called to Order at 6:25pm, Ms. Crowder had 
departed and Mr. Murphy arrived and assumed the duties as Chair. 

The Chair asked if Council Members had any further questions concerning the DPT 
Parking Authority Overview presentation that was given during the suspension of the 
meeting. Mr. Pilpel indicated that during the presentation, he raised questions 
concerning debit service obligations, number of spaces in the off-street metered lots, 
information about utilization rates at the various garage facilities and a list of metered 
lots - the number basically, be followed-up on by DPT Staff. The Secretary advised that 
Mr. Pilpel's request was outside the Rules of Order. Since the DPT presentation was 
given during the suspension of the meeting in which there was no quorum present and 
neither discussion nor action could be taken, DPT could not be required to further 
respond to any questions or any request for follow-up resulting from the informal 
presentation. The Council's Secretary asked that Mr. Pilpel either submit his questions 
in writing to the Secretary for forwarding to DPT Staff or should DPT Staff choose effect 
informal discussions with Mr. Pilpel to respond to his questions. The Chair stated that a 
resolution to this procedural difference would be achieved outside the formal meeting. 

The Chair then called for a Roll Call. 

MTA CAC Members Present: Daniel Murphy (Chair), Sue Cauthen, Joan Downey, 
Bruce Oka, David Pilpel, Linton Stables, Dorris Vincent, Daniel Weaver. 

MTA CAC Members Absent: Art Cimento, Nia Crowder, Steve Ferrario, Ellen Hayes, 
Norman Rolfe. 

The Secretary announced that a quorum of the Council was present at this 
time (Eight (8) members were present with five (5) members absent.) 

3. Public Comment (Agenda Item 2). Mr. Murphy called for public comment on any 
item within the jurisdiction of the Council but not on the agenda. No comment was 
given at this time. 

4. Review and Adopt Minutes of February 13, 2003 (Agenda Item 3 - 
Discussion/Action) [Attachment to Agenda]. Ms. Downey moved the following motion, 
which was seconded by Mr. Weaver: 

Motion To Adopt: The Draft Minutes of the MTA CAC Rescheduled Regular 

Meeting of February 13, 2003 be accepted. 

The Chair noted no further discussion and the Motion to Adopt carried with 8 * 
yes votes and 5 absentees. (Daniel Murphy (Chair), Sue Cauthen, Joan Downey, 

Page 2 Of 12 



* 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

Bruce Oka, David Pilpel, Linton Stables, Dorris Vincent, and Daniel Weaver votes yes; 
Art Cimento, Nia Crowder, Steve Ferrario, Ellen Hayes, and Norman Rolfe were 
absent). 

5. Report of the Chair (Agenda Item 4 - Discussion/ Action). Mr. Murphy extended 
his thanks to Ms. Downey and Mr. Oka for giving public comment at the budget hearing 
of the Board of Supervisors regarding the DPT increase in parking fines. The Chair 
made note that Tom Wetzel had resigned from the Council in protest of the Council's 
support for fare increases and apparent insufficient support for his notions of Muni 
Management elected by the workers. The Chair indicated that Council Members who 
have email should have received a copy of Mr. Wetzel's resignation letter. Mr. Murphy 
commented that the Council currently has two (2) vacancies, under the appointing 
authority of Supervisors Daly (District 6) and Hall (District 7), respectively. 

6. Staff Report (Agenda Item 5 - Discussion/ Action). Deborah Denison (Acting, MTA 
CAC Staff Liaison) stated that Paul Czechowicz submitted the staff report on March 6th 
as an attachment to the agenda. Ms Denison stated that one of the highlighted items 
within the report was: 

• No-back-door boarding campaign that has been suspended for a week 
possibly two and would be reinitiated. Dozen of Muni Managers have been riding 
the buses monitoring the backdoors during the morning and afternoon peak 
periods, and selected stops. Ms. Denison expressed the opinion that the 
campaign appears to have had some impact but in terms of revenues changes 
no reports have been made. Operators have been instructed not to open the 
backdoors, which they had been doing automatically to expedite boarding, when 
arriving at a stop. 

Ms. Vincent commented, as a frequent rider on the 14-Mission, 15-Third Street, 23- 
Monterey, 29-Sunset, 44- O'Shaughnessy, and 49-Van Ness lines, operators are still 
opening the backdoors of the vehicles and have been informing riders not to board 
through the backdoors. She suggested that the automatic voice announcement 
system should be synchronized with the stops announcing that boarding 
from the rear is prohibited. Ms. Dennison responded that the system does remind 
passengers to "board through the front doors and exit through the rear" and from 
personal observations the announcement appears to be repeating more frequently 
when she rides the bus. 

Mr. Murphy questioned if possible boarding delays where occurring as a result of this 
change in policy. He expressed the opinion that it is perceived that if Muni opens the 
backdoors, people complain that riders are evading fare payment and if Muni does not 
open the backdoors people complain that mostly fast pass holders use the rear doors 
which causes boarding delays. 

Page 3 Of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 



Mr. Pilpel expressed the opinion that the boarding and fare evasion issue argues for 
entry at all doors at all stops and appropriate revenue collection enforcement through 
Proof of Payment (POP). He commented that it is his belief that most riders do pay 
their fares and the incidental amount that is collected from this policy change is perhaps 
more that offset by the additional running time and fewer trips. He expressed the view 
that the Council should consider POP not only on Metro but also elsewhere throughout 
the system. Mr. Pilpel stated that he is more concerned about quickly moving the 
vehicles and the loading and unloading times. The Chair responded that the Council is 
on record supporting POP system-wide. 

Mr. Oka expressed his agreement with Mr. Pilpel regarding the opinion of the amount of 
incidental lost revenue and service delays that might occur if riders are required to 
board only through the front doors, especially on heavily used lines such as the 30- 
Stockton, 14-Mission and 38-Geary. 

7. Report of the Chair Recalled (Agenda Item 4 - Discussion/Action). The Chair 
stated that an item he remembered that he desired to report on was that he attended 
the Special MTA Board meeting on the budget. The Chair commented that minor 
changes were made in the proposed fare schedule; however, a surprising outcome of 
the meeting was the MTA Board's decision to abandon the whole paratransit fare 
scheduled. No one from the public spoke out against the change in the paratransit fare 
schedule and the Executive Director pointed out that there was no opposition. 

Mr. Oka expressed his disappointment with the MTA Board's decision to abandon the 
whole paratransit fare schedule. He commented that the Paratransit Coordinating 
Council (PCC) had held numerous meeting devising a fare structure that was agreeable 
throughout the paratransit community. The PCC attempted to resolve the differences in 
service charges amongst the taxi, lift van, and group van service providers. Paratransit 
riders who use taxi service are paying a higher fare rate per trip than those paratransit 
riders who use lift van or the non-ADA mandated group van services. Mr. Oka stated 
that without this fare increase there will be a tremendous deficit in the paratransit 
budget and greater inequity will occur in the way fares are constructed within the 
paratransit fare schedule program. 

The Chair recognized Daniel Weaver who stated that the Ocean View Neighborhood 
Community Service Center has had a DPT Parking Control Officer (PCO) assigned in the 
area and the PCO is being taken away from his duties in the community. That it is his 
understanding that in response to the DPT's budget mandate to reorganize, PCOs are to 
be assigned to a rotating neighborhood enforcement team. He expressed concern that 
there has been no public process regarding how PCOs reassignment will be made and 
the Ocean View Neighborhood will experience less enforcement if the PCOs are to work 



Page 4 of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

as a rotating neighborhood enforcement team. The Chair indicated that the Council 
would continue discussion of Mr. Weaver's concerns under Agenda Item 13. 

8. Department of Parking and Traffic (DPT Presentation: Budget, Finance 
and Administration Overview (Agenda Item 7 - Discussion/Action). Mr. Murphy 
stated Agenda Item 7 would be continued to the Councils next meeting. Julia Dawson 
(Deputy Director Budget, Finance and Administration (DPT) was unavailable to address 
the Council in that she was attending the budget hearing at City Hall regarding the 
Department of Parking and Traffic (DPT) increase in parking fines. 

9. Review of MTA CAC Revised Administrative Procedures (Agenda Item 8 - 
Discussion/Action). The Chair stated that the attachment provided to the agenda has 
not been amended and no comments have been provided. Mr. Murphy indicated that it 
is hoped that the Council adopts the report as policy with the changes that members 
have brought with them. Mr. Stables moved the following motion, which was seconded 
by Mr. Oka: 

Motion To Adopt: That the MTA CAC adopt the Staff-CAC Task Force Report 

Discussion Draft 2 of December 5, 2002 minus Appendix B 
as the Council's policy. 

The Chair requested a friendly amendment to the motion that that Appendix 
B - Proposal for DPT Integration Into MTA CAC Committee Structure not be 
included because the committee structure needs to be handled separately. 

During discussion of the motion, Mr. Pilpel commented that the Council should have 
meaningful consultation on items that are within the MTA's jurisdiction. A six-to- 
twenty-four month project issues list should be provided to the Council as projects are 
developed and at some point well before finalization in presenting the item before the 
MTA Board, the Council should be able to review and provide comment. He stated that 
items of interest to the Council are still not being present in a timely manner, if not at 
all, and that the policy does not address this procedural flaw. The Chair explained that 
the Staff-CAC Task Force Report is the first step in the process to establish a procedure 
in which items of interest to the Council will be brought before the Council and 
Committee Chairs should now be inquiring as to the status of the six-to-twenty-four 
month issue list. 

Ms. Downey suggested that the Staff-CAC Task Force Report should include a 
policy statement that Muni brings items before the Council. 

Ms. Cauthen suggested that the Council should draft a letter to Muni pointing 
out that the members of the MTA CAC are dutiful appointees by their 



Page 5 Of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

respective Supervisors as an Advisory Committee to Muni/DPT and the 
importance that the Council is informed of plans. 

Mr. Oka commented that the idea of having both Muni and DPT Staff present proposals 
to the Council before presenting them anywhere else will be a monumental task and 
one of the ways to foster such a relation was to work within the structure that currently 
exist. 

Mr. Linton stated that the document minus Appendix B stands on its own and Moved 
to Call the Question. 

Mr. Pilpel stated that the three primary areas that he is concerned about With regard to 
the MTA Board items are: (1) policy and planning matters, (2) finance issues/budget, 
and (3) both construction and non-construction contracts at the point of developing 
specifications or an Request For Proposal (RFP). 

Sue Cauthen left the meeting at this time and the Council lost quorum. 

The Chair took this opportunity to address the Council concerning Appendix B to the 
Staff-CAC Task Force Report explaining that discussions had been held with DPT 
regarding the need for a committee structure in relation to the Department's structure 
and available staff. Mr. Murphy stated that a somewhat different version of Appendix B 
was agreed on which is not before the Council tonight. The Chair indicated that he 
would like to consult the Council's Committee Chairs before bring Appendix B before the 
Council. 

Mr. Weaver suggested as an advisory note that Appendix B include the 
wording "DPT Sidewalk and Crosswalk Issues," Bicycle and Pedestrian 
Programs: MTA CAC Safety, Training, & Accessibility. 

Sue Cauthen returned and the Council regained quorum. 

The Chair noted no further discussion on the Motion to Adopt and called for a 
vote. The Motion to Adopt carried with 8 yes votes and 5 absentees. (Daniel 
Murphy (Chair), Sue Cauthen, Joan Downey, Bruce Oka, David Pilpel, Linton Stables, 
Dorris Vincent, and Daniel Weaver votes yes; Art Cimento, Nia Crowder, Steve 
Ferrario, Ellen Hayes, and Norman Rolfe were absent). 

The Chair indicated that Appendix B to the Staff-CAC Task Force Report Discussion 
Draft 2 of December 5, 2002 would be agendized for the Council's April meeting 
pending the Council's Chair consulting respective Committee Chairs. 



Page 6 Of 12 



t 



I 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

Committee Reports (Discussion/Action) 

10. Service Design & Marketing (SDMC) (Agenda Item 9 - Discussion/Action). Mr. 
Pilpel (Chair SDMC) indicated that the Committee failed to make quorum for the 
February 25th meeting. However, the Committee did hold informal discussions with 
staff regarding service adjustments, data collection plan, the Short Range Transit Plan 
(SRTP), and the Proposition E Sales Tax Reauthorization. The Chair SDMC announced 
that the next regular meeting would be held on March 17th. 

Mr. Pilpel suggested amending the Council's rules to allow the appointing of Council 
Members who are not members of a Committee to be temporarily appointed as a 
member of a Committee in order to make a quorum. The Chair expressed the opinion 
that such a change in the Council's rules would make it easier for a Committee to make 
quorum, but such a change in the Council's rules could quite possibly become a 
disincentive for regular Committee Members' attendance. Council Members offered 
their opinions regarding amending the Council's rules as suggested. 

The Chair suggested that Mr. Pilpel draft an amendment to the Council's 
Rules of Order regarding the pro-tem appointment of Council Members to 
Committees. 

Mr. Staples recommended that the Council go forward on the agenda. 

11. Service Reliability and Quality (SRQC) (Agenda Item 10 - Discussion/Action). 
Ms Downey (Chair, SRQC) provided the Council explanations as to the specifics of each 
recommended change to how service standards are measured. Mr. Weaver moved the 
motion, which was seconded by Ms. Vincent: 

Motion: The MTA CAC recommends the following changes to the "How We 
Measure Service Standards" (Changes indicated by bold): 

• Include a narrative for any major discrepancies. 

Service Standard la - 

"Definition of Measurement: Each line will be checked once in each six 

month period." 

Service Standard 2a - 

"Purpose: To measure service hours through available operators and 
available equipment actually deployed in revenue service, along with 
the percentage of equipment available for service." 



Page 7 Of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 



Service Standard 3a - 

"Purpose: To measure service hours through available operators and 
available equipment actual deployed in revenue service, along with 
the percentage of equipment available for service." 

Service Standard 6a - "Actual headways against scheduled headways on 
all radial, express, cross-town, secondary, and feeder lines for peak, base, 
evening, and late night services. Except when services are scheduled 
more frequently than every 10 minutes." 

Service Standard 9a - "The Fourth Quarter Report should include a 
comparison of Breda and Boeing Miles Between Roadcalls." 

Service Standard 2d - 

"GOAL: Publish a complete timetable for each sigh-up when schedule 

changes warrant." 

Service Standard 5d - 

"Purpose: "Improve passenger information by communication of 4 
service problems and other information to each vehicle, the 
station platforms, the Telephone Information Center, media and 
the Service Hotline, and assess." 

"Definition of Measurement: Assess current practices, develop and 
implement improvement plan." 

"Method of Measurement: Plan completed and implemented." 

Service Standard 5e - 

"GOAL: "Provide approximately 20 hours of training per FTE." 

Mr. Pilpel suggested the following changes to the motion: 

Service Standard 2d to read: 

"GOAL: Publish a complete public timetable book for each sign-up when 

schedule changes warrant." 

Service Standard 5d to read: 

"Purpose: "Improve passenger information by communication of 

service problems and other information to each vehicle, the i 

Page 8 Of 12 



n 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

station platforms, the Telephone Information Center, media and 
the Service Hotline.' 1 

"Definition of Measurement: Assess current practices, develop and 
implement improvement plan." 

"Method of Measurement: Plan completed and implemented." 

Service Standard 5e to read: 

"GOAL: "Provide approximately 20 hours of training per FTE 

employee." 

The Chair noted that Mr. Pilpel's suggestions were accepted, as friendly 
amendments and noting not further discussion called for a vote on the 
motion as amended: 



Amended Motion: The MTA CAC recommends the following changes to the 

"How We Measure Service Standards" (Changes indicated 
by bold): 

• Include a narrative for any major discrepancies. 

Service Standard la - 

"Definition of Measurement: Each line will be checked once in 

each six month period." 

Service Standard 2a - 

"Purpose: To measure service hours through available operators 

and available equipment actually deployed in revenue 

service, along with the percentage of equipment available for 

service." 

Service Standard 3a - 

"Purpose: To measure service hours through available operators 

and available equipment actual deployed in revenue service, 

along with the percentage of equipment available for service." 

Service Standard 6a - "Actual headways against scheduled 
headways on all radial, express, cross-town, secondary, and 
feeder lines for peak, base, evening, and late night services. 
Except when services are scheduled more frequently 
than every 10 minutes." 

Page 9 Of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 



Service Standard 9a - "The Fourth Quarter Report should 
include a comparison of Breda and Boeing Miles Between 
Roadcalls." 

Service Standard 2d - 

"GOAL: Publish a complete public timetable book for each 

sign-up when schedule changes warrant." 

Service Standard 5d - 

"Purpose: "Improve passenger information by 

communication of service problems and other 

information to each vehicle, the station platforms, the 

Telephone Information Center, media and the Service 

Hotline." 

"Definition of Measurement: Assess current practices, 
develop and implement improvement plan." 

"Method of Measurement: Plan completed and 

implemented." 4 

Service Standard 5e - 

"GOAL: "Provide approximately 20 hours of training per 

FTE employee." 

The Amended Motion carried with 8 yes votes with 5 absent. (Daniel Murphy 
(Chair), Sue Cauthen, Joan Downey, Bruce Oka, David Pilpel, Linton Stables, Dorris 
Vincent, and Daniel Weaver votes yes; Art Cimento, Nia Crowder, Steve Ferrario, Ellen 
Hayes, and Norman Rolfe absent). 

12. Engineering and Maintenance (EMC) (Agenda Item 11 - Discussion/Action). 
The Council's Chair presented the following motion on behalf of Ms. Crowder (Chair, 
EMC) as passed by the EMC Committee: The Chair explained the motion indicates that 
the Council supports in concept Muni's alternative proposal to the alternative fuels 
strategy that is essentially does not include Compressed Natural Gas (CNG) technology. 
He explained that Muni is proposing diesel/electric hybrids, battery electric technologies 
because the CNGs do not meet the 2015 No-Emission Standards, require significant 
infrastructure, and etc. Ms. Cauthen moved the following motion, which was seconded 
by Mr. Weaver: 



Page 10 of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

Motion: The MTA CAC endorses a bus procurement policy that moves Muni 
toward the California Air Resources Board (CARB) No-Emission 
Standard of 2015. Purchases should be geared toward Electric 
Drive Technology. Further, the MTA CAC recommends that future 
bus purchases not include Compressed Natural Gas (CNG) fueled 
systems because they will never meet the 2015 No-Emission 
Standard, and have failed the tests for reliability and performance 
requirements for San Francisco. The infrastructure investment 
required by CNG cannot be justified in the current economic 
climate, and will not be useful after 2015. 

The Chair noted no further discussion on the Motion and called for a vote. 
The Motion carried with 8 yes votes and 5 absentees. (Daniel Murphy (Chair), 
Sue Cauthen, Joan Downey, Bruce Oka, David Pilpel, Linton Stables, Dorris Vincent, and 
Daniel Weaver votes yes; Art Cimento, Nia Crowder, Steve Ferrario, Ellen Hayes, and 
Norman Rolfe were absent). 

Mr. Pilpel requested a follow-up to the motion regarding CARB considering rolling back 
the Zero Emission Vehicle Standards non-applicable to buses and would the proposed 
rule change have any impact on transit buses. 

13. Finance and Administration (FAC) (Agenda Item 12 - Discussion/Action). Mr. 
Murphy (Chair, FAC) stated the Committee has had a series of meeting during the past 
three months and that the tentative date of March 11, 2003 would be changed for the 
next meeting of the FAC. Dates have not been established for the Committee 
scheduling of tentative regular meeting during the third week of every month. The 
Chair indicated that the Committee has a vacancy resulting from Mr. Wetzel's 
resignation and Council Members are being considered for appointment to the FAC. 

14. Safety, Training, and Accessibility (STAC) (Agenda Item 13 - Discussion/ 
Action). Mr. Oka (Chair STAC) asked Mr. Stables to present the draft letter to Fred 
Hamdum (Executive Director, Department of Parking and Traffic) addressing response 
to Council's request for two budgetary proposals with regard to sidewalk parking 
enforcement. Mr. Stables indicated that the letter was written as a follow-up request to 
inform Mr. Hamdum that the Council considers his response unsatisfactory. Mr. Stables 
moved the following motion, which was seconded by Mr. Weaver: 

Motion To Adopt: That the MTA CAC adopt the draft letter to Fred Hamdum 

(Executive Director, Department of Parking and Traffic) 
for the Chair's signature. 

The Chair called for discussion on the Motion to Adopt. 

Page 11 Of 12 



Municipal Transportation Agency 

Citizens' Advisory Council 

Final Minutes of Rescheduled Regular Meeting 

Thursday, March 6, 2003 

t 

Mr. Pilpel stated that the departments are all required to have performance measures 
which are separate from Muni's Service Standards as part of the City's budget process. 
One of DPTs performance measures is "percentage of calls responded to within an 
hour." Mr. Pilpel suggested that since the performance measure is an 
inherent goal it should be referenced in the draft. Mr. Stables commented that if 
the Council agreed, Mr. Pilpel's suggestion could be included in the draft. Ms. 
Downey suggested that the letter should include the idea that possibly if DPT 
enforced sidewalk-parking violations without a complainant contacting 
them, the department would receive fewer calls. 

Ms. Cauthen commented that the Parking and Traffic Committee of the Telegraph Hill 
Dwellers most lodged complaint of DPT is the non-enforcement of white zones and 
similar parking restrictions in North Beach. 

The Chair asked if the Council was amenable to the inclusion of a paragraph 
stating that there is essentially something wrong with the an enforcement 
process that depends on complaints and that there should be routine 
enforcement. 

Mr. Pilpel suggested that the letter include a paragraph commenting, 
irrespective of the Committee jurisdiction discussion, that the CAC is keenly 4 
concerned about sidewalk parking enforcement and an invitation should be 
extend to the Department to come and discuss the issue. 

Mr. Stables commented that if the suggestions made were included the scope of the 
letter would exceed the STAC discussions. 

The Chair and Mr. Stables agreed to co-redraft the letter. The Chair stated that given 
the opinions expressed by Council Members, the Chair considers that no new policy is 
being considered and the Council does not actually have to take action on the redrafted 
letter. 

The Chair then indicated that Agenda Items 14, 15, 16 would be dispensed since the 
Council was ten minutes beyond its adjourning time. 

Mr. Weaver pointed out (Point of Order) that the Council's vote was still required on the 
motion to adopt. 

Mr. Stables withdrew the motion to adopt. 

15. The Chair adjourned the meeting at 7:40pm. 



Page 12 Of 12 




<£ 



City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



JNJotice Regular Meeting and Agenda 

Thursday, April 3, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Steve Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 



» 



Committees : 

Service Design and Marketing fSDMO 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 

Service Reliability and Quality (SRQQ 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 



DOCUMENTS DEP7 
MAR 3 j 2003 

SAN FRANCISCO 
p UBLIC LIBRARY 



Engineering and Maintenance (EMC) 

Nia Crowder (Chair), Steve Ferrario, Linton Stables, Daniel Weaver 

Finance and Administration ( FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka, David Pilpel 

Safety, Training, and Accessibility (STAC) 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

The MTA CAC may be contacted as follows: 
Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 
(415) 554-6873 Voice (415) 554-4103 Fax 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
8(415) 554-6873 FAX (415)554-4103 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 
72 hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 

http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554- 
7724; by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying 
activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, 
Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 

http://www.ci.sf.ca.us/ethics/ . 



< 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



AGENDA 

Regular Meeting 
Thursday, April 3, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 
San Francisco, California 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of March 6, 2003 (Discussion/Action) 
[Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/Action) [Attachment] 5:41 
Paul Czechowicz (MTA CAC Staff Liaison) 

Staff-Initiated Items (Discussion/Action) 

6. Municipal Transportation Quality Review (Proposition E Audit) (Discussion/Action) 
[Attachment] 5:45 

Jose Cisneros (Deputy General Manager, Capital Planning and External Affairs, Community 

and Publication Relations [Muni]) 

Kathleen Sakelaris (Regulatory Affairs Manager [Muni]) 

7. Department of Parting and Traffic (DPT) Presentation: Budget, Finance and Administration 
Overview (Discussion/Action) 6:00 

Julia Dawson (Deputy Director Budget, Finance and Administration [DPT]) 

Council-Initiated Items (Discussion/Action) 

8. Revised Appendix B - Proposal for DPT Integration Into MTA CAC Committee Structure 
(Discussion/Action) 6:15 
Daniel Murphy (Chair, MTA CAC) 

9. MTA CAC Draft Amendment to the Rules of Order (Discussion/Action) 6:30 
David Pilpel (Chair, SDMC) 

Committee Reports (Discussion/Action) 

10. Service Design & Marketing (SDMC) (David Pilpel, SDMC Chair) 6:35 
>a Last meeting held: January 30, 2003. 

n 

Items discussed: Service Adjustments for Fiscal Year (FY) 2002-2003 and 2003-2004; 
Review of 78 Bayview Special, 19 Polk Reroute; Route Change Review Process and CAC 



» 



Involvement; Scope/Areas of Concern in Preparation for Future Consideration of DPT 
Traffic Engineering Items 

The Committee failed to make quorum for the February 25th meeting. Informal 

discussions with staff regarding service adjustments, data collection plan, the Short Range f 

Transit Plan (SRTP), and the Proposition E Sales Tax Reauthorization occurred. The Chair 

SDMC announced that the next regular meeting would be held on March 17th, but no 

agenda was submitted meeting and no meeting was held. 

Tentative next regular meeting: April 21, 2003, 401 Van Ness, Room 334 

(Conference Room 335), 5:30pm 
Pending Items: Work Plans; Data Collection Plan; Quarterly Reviews; Priorities for Service 

Additions and/or Cuts (including Late Night/Owl and Short-term Service Change 

Proposals); Special Event Service Planning; Fare Policies. 

11. Service Reliability and Quality (SRQC) (Joan Downey, SRQC Chair) 6:40 
Last meeting held: March 17, 2003. 

Items discussed: Cable Car Follow-up; 39 Coit Service Improvement; 

Tentative next regular meeting: April 21, 2003, 2002, 401 Van Ness, Room 334 

(Conference Room 335), 3:00 PM. 
Pending Items: Muni Street Supervision Unit; 39 Coit Service Improvement, Passenger 

Service Report (PSR); Rescue Muni J, L, M, and N-Lines Recommendations Follow-up; 

Stations Operations (April 2003); Bus Cleaning (May 2003) 

12. Engineering and Maintenance (EMC) (Nia Crowder, EMC Chair) 6:45 

Last meeting held: March 20, 2003. J 

Items discussed: Third Street Light Rail Project Update; Fleet Defect Issues Concerning 
Electric Transit Incorporated (ETI) Coaches; Alternative Fuel Pilot Program (AFPP) 
Update; Upcoming Meetings and Agenda Items. 

Tentative next regular meeting: April 17, 2003, 1145 Market, 6 th Floor (Main 
Conference Room), 4:00 PM. 

13. Finance and Administration (FAC) (Daniel Murphy, FAC Chair) 6:55 
Last meeting held: February 13, 2003. 
Items discussed: Fiscal Year 2003 Budget, Including Deficit Closure Plan and Force 

Reductions; Fiscal Year 2004 Muni Budget; Fiscal Year 2004 Department of Parking & 
Traffic Budget; Parking Revenues; Review of Service Design & Marketing 
Recommendations forwarded to FAC; Review of Previous Year's Budget 
Recommendations. 



Tentative next regular meeting: To be determined, 401 Van Ness, Room 334 
(Conference Room 335), 5:15 PM. 

Pending Items: 

April 2003: Quarterly Review of Revenues and Expenses, Fiscal Year 2001/2002 Audits 

(Metro East land acquisition accounting), Maintenance Budget. 

May 2003: Transit Impact Development Fee (TIDF)/SoMa Service follow-up. 






14. Safety, Training, and Accessibility (STAC) (Bruce Oka, STAC Chair) 7:00 
Last Meeting held: March 18, 2003 

i Items Discussed: Sidewalk and Driveway Parking Violation Enforcement; Review of Draft 
Letter to Executive Director, Municipal Transportation Agency - Subject: Phelan Loop 
Island Parking Lot. 
Tentative next regular meeting: April 22, 2003, 401 Van Ness, Room 334, 4:00 PM. 

15. Review of CAC Attendance Chart; Information Requests, Recommendations, and Incoming 
Correspondence Matrixes [Attachments] (Discussion/Action) 7:05 

16. Council Members' Questions and Comments (Discussion/Action) 7:10 

17. MTA CAC Agenda Planning - (Discussion/Action) 7:15 
Sunshine Ordinance Training 

Facilities Tour 

18. Adjournment 7:30 

Attachments: 

Agenda Item 3 - MTA CAC Draft Minutes of March 6, 2003, 2003 

Agenda Item 5 - Paul Czechowicz (MTA CAC Staff Liaison) Memorandum of April 3, 2003 

(with attachments) 
Agenda Item 6 - Request for Proposals for Municipal Transportation Quality Review (CCO NO. 02- 

866) (March 2003) [P-590 (3-03] 
Agenda Item 15 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



i 



i 




Municipal Transportation Agency 

^Citizens ' Advisory Council 
City and County ofjSan Francisco 

DOCUMENTS DEPT plNAL j2j INUTES 

MAY 1 2 2G03 Regular°Meeting 

SAN FRANCISCO ^ 

PUBLIC LIBRARYThursday, April 3, 2003, 5:30 p.m. 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (MTA CAC Chair) called the 
meeting to order at 5:36PM. 

The Chair announced that Julia Dawson (Deputy Director Budget, Finance and Administration 
[Department of Parking and Traffic - DPT] would have to leave the meeting earlier than 
scheduled and a change to the agenda was necessary. The Chair indicated with the Council's 
concurrence rather than calling procedural Agenda Items 2 through 5 that Agenda Item 7 would 
be called next. Vincent Dunlap (MTA CAC Secretary) asked that Roll Call be taken before 
proceed with Agenda Item 7. 

MTA CAC Members Present: Daniel Murphy (Chair), Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, Daniel Weaver. 

MTA CAC Members Absent: Sue Cauthen, Nia Crowder (Vice Chair), Linton Stables, 
Dorris Vincent. 

The Secretary announced that a quorum of the Council was present at this time nine 
(9) members were present with four (4) members absent. 

Department of Parking and Traffic (DPT) Staff Present: Julia Dawson (Deputy 

Director Budget, Finance and Administration). 

San Francisco Municipal Railway (Muni) Staff Present: Jose Cisneros (Deputy 

General Manager, Capital Planning and External Affairs, Community and Public Relations), 
Kathleen Sakelaris (Regulatory Affairs Manager), Paul Czechowicz (MTA CAC Liaison), Vincent 
Dunlap (MTA CAC Secretary). 

2. Department of Parking and Traffic (DPT) Presentation: Budget, Finance and 
Administration Overview (Agenda Item 7 - Discussion/Action). The Chair called for this item 
and introduced Julia Dawson who provided the Council a brief overview of the functions and 
goals of the Budget, Finance and Administration Division of DPT. She explained that the 
Division's functions included support of accounting, budget, contracts, information services, 
personnel, payroll, safety and training, technologies infrastructure and support, and general 
administration of the Directors' Office and the Department on a whole. Ms. Dawson 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
8(415) 554-6873 FAX (415) 554-4103 

Page 1 Of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

commented that the Department has a budgeted total of 500 employees with 27 employees 
(5%) employed in the Budget, Finance and Administration Division. Positions responsibilities 
encompass: 

• Budget development, program analysis and financial oversight that includes the annual 
development and processes concerning the budget. 

• Continuous and potentially episodic review of programs. 

• Monitoring the approved budget on a monthly basis, participating in conversations with 
the Mayor's Office and the Comptroller regarding budget concerns. 

• Legislative tracking and development. 

• Advisory in a technical role to the Department's Engineers/Project Managers overseeing 
contracts associated with citation processing, meter and towing contracts ensuring 
compliance with City guidelines and procedures. 

• Safety and cost control programs that includes issues regarding workers compensation, 
accident reductions, and training efforts associated with management training, i.e., 
sexual harassment prevention, diversity sensitivity, etc. 

• Information Systems (Computer) support. 

Ms. Dawson commented that the Division has been involved in the following processes during 
the current year in attempts to improve administration within the Department: 

• Training, outreach and development of a procedures manual regarding changes in the J 
City's purchasing process. m 

• Grant administration education to the Department's Engineering Staff. 

• Upgrading network capabilities amongst divisions within the Department and throughout 
various locations. 

Ms. Dawson stated that the Division has spent a significant amount of program and analysis 
time on budget issues. Currently, the Division is writing a new Request for Proposal (RFP) for 
the contracted citation processing services. She pointed out that the installation of the new 
electronic meters was completed on time and the Division is in the system design phase 
concerning the implementation of software associated with the new meter program. Ms. 
Dawson commented that the City Tow contract for towing services is in the rebid process. In 
response to the City's towing contract RFP, the Division is evaluating proposals that have been 
received. She stated that it is anticipated that the Department's proposal regarding the City's 
towing contract would be finalized within the next four-to-five months (August/September 
2003) and would be presented to the MTA Board at that time. 

Following the presentation Ms. Dawson responded to questions and comments made by Council 
Members regarding parking meter installation and software development, and the possibility of 
combining DPT and Municipal Railway (Muni) administrative function. The Chair expressed his 
thanks to Ms Dawson for addressing the Council. 

3. Municipal Transportation Quality Review (Proposition E Audit) (Agenda Item 6 - 
Discussion/Action). The Chair called Agenda Item 6. Jose Cisneros (Deputy General Manager, ^ 
Capital Planning and External Affairs, Community and Public Relations [Muni]), Kathleen f 
Sakelaris (Regulatory Affairs Manager [Muni]) were introduced. Mr. Cisneros stated that the 

Page 2 Of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

quality review was mandated in the Proposition E Charter amendment that created the new 
Municipal Transportation Agency (MTA). The amendment requires that the MTA contract on a 
bi-annual basis (every two years) with a nationally recognized consulting firm to review the 
extent the MTA has met and is expected to meet the goals, objectives, and performance 
standards adopted under Proposition E. He stated that the MTA is issuing a RFP and a copy 
was provided as an attachment to the Agenda. He commented that Muni has recently ended 
the first two years of governess under the new MTA. The review includes a final written report 
and oral presentation of the results of the review that will be presented to the Council, the MTA 
Board of Directors, the Comptroller's Office, the Board of Supervisors and the Mayor. Mr. 
Cisneros commented that the timeframe for completion of the review is anticipated within the 
next six-months. A team of five individuals comprised of a MTA CAC member who is also a 
member of Rescue Muni, a member of SPUR, two representatives from Muni, and one employee 
from the City's Comptroller's Office has been established to participate in the review process. 
Mr. Cisneros explained that there is a Minority Business Enterprise/Women Business Enterprise 
(MBE/WBE) goal for this contract of 15%, that the budget for the contract is $50,000.00, and 
the firm that is selected will have the ability to be picked up under an option to do the work for 
the subsequent audit review based on the content of the first review. He stated that there are 
compliance issued that would have to be verified regarding the contract. The awarding of the 
contract is a very publicly executed contract, all the practices and requirements are delineated 
in Proposition E, which provide a very independent and visible review of how Proposition E has 
been implemented in the first two years. In closing, Mr. Cisneros stated that Muni is looking 
forward to receiving responses to the RFP and will continue to report back to the Council 
regarding the team's progress over the next few weeks. 

Both Mr. Cisneros and Ms. Sakelaris addressed Council members questions regarding 
advertising of the contract's RFP, and the contract's review and approval process. In 
response to Mr. Pilpel's question requesting that the names of the review team's 
members be provided to the Council, Mr. Cisneros explained that he would have to 
verify the legality in providing team members names and would provide a response 
to Mr. Pilpel. 

Replying to Mr. Pilpel's questioned concerning guidance provided to the consultant and the 
need to understand the consultant's proposed approach, Mr. Cisneros stated that a 
suggestion would be included in the general guidelines provided to the independent 
consultant, and that discussion with the MTA CAC should be effect in reviewing the 
extent the MTA has met and is expected to meet the goals, objectives, and 
performance standards adopted under Proposition E. 

Mr. Pilpel asked, "Were any written requests received pursuant to the deadline for submission 
of written questions for clarifications?" Ms. Sakelaris explained that a question arose at the pre- 
proposal conference and one addendum was made providing clarification regarding the extent 
to which the MTA is expected to meet the goals. Ms. Sakelaris stated that a copy of the 
addendum would be distributed to the Council. 

Responding to Mr. Pilpel's question regarding the public opening of bids, Mr. Cisneros stated 
that much of the selection process is public until after it is completed, and he would 
verify and release any information when legally allowed. 

Page 3 Of 10 



i 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

Ms. Sakelaris stated that Anne Richmond from the Executive Director's Office would be 
assuming duties as Project Manager. 

The Chair extended his thanks to both Mr. Cisneros and Ms. Sakelaris for presenting the agenda 
item to the Council. 

4. Public Comment (Agenda Item 2). The Chair requested that public comment be provide 
regarding any items within the scope of the jurisdiction of the Citizens' Advisory Council but not 
on the agenda. No public comment was given at this time. 

5. Review and Adopt Minutes of March 6, 2003 (Agenda Item 3 - Discussion/Action) 
[Attachment to Agenda]. Ms. Downey moved the following motion, which was seconded by Mr. 
Oka: 

Motion To Adopt: The Draft Minutes of the MTA CAC Rescheduled Regular 

Meeting of March 6, 2003 be accepted. 

The Chair noted no further discussion and the Motion to Adopt carried with 9 yes 
votes and 4 absentees. Daniel Murphy (Chair), Art Cimento, Joan Downey, Steve Ferrario, 
Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, Daniel Weaver votes yes; Sue Cauthen, 
Nia Crowder (Vice Chair), Linton Stables, Dorris Vincent were absent. 

6. Report of the Chair (Agenda Item 4 - Discussion/Action). Mr. Murphy reminded 
Committee Chairs that Committee agendas and tentative calendars are due to the Secretary by 
Friday, April 4th. He commented that it is hoped that Committee Chairs will begin to bring list 
of agenda item topics for their Committee's next meeting to the monthly Council meeting. 

Mr. Pilpel requested follow-up information to Chair items: 

• The Board of Supervisors approval of parking fines. 

The Chair commented that he had been advocating for votes at City Hall for approving the 
parking fine increase. He commented on the disagreement at the first Budget Committee 
Hearing to increasing the Street Cleaning Ticket to $45.00. DPT crafted a new proposal that 
recommended raising the Street Cleaning Ticket to $35.00 and increasing other fines. Mr. 
Murphy commented that the revised proposal actually raised about $1M more in revenues than 
the initial proposal submitted to the Budget Committee. The Budget Committee approved the 
revised proposal by a vote of four to one. 

Mr. Pilpel requested that copies of the final legislation concerning the increase in 
parking fines be provided to Council Members. The Chair agreed with Mr. Pilpel's 
request. 

The Chair reported that Fred Hamdun (Executive Director, Department of Parking and Traffic is 
resigning effective May 1st and would be working for Kevin Shelley (California Secretary of ^ 
State). " f 



Page 4 Of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

• Reinstating monthly meetings with the Council's Chair, Vice Chair and MTA 
Executive Director. 

The Chair stated that it is his intent to set up a meeting later this month. 

• Council's Annual Reports for 2001 and 2003. 

The Chair commented that his priorities in advocating revenues for the MTA through the Board 
of Supervisors superseded the annual reports and the reports will be addressed in the next 
couple of months. Mr. Pilpel requested that the Chair provide an update as to the 
status of the reports at the next Council meeting. 

• Discussion with DPT regarding staffing and concerns the Council has 
regarding DPT. 

The Chair stated that discussions have not been held, but he is aware of issues and requested 
Mr. Pilpel discuss with him issues relative to Service Design and Marketing Committee (SDMC) 
concerns. Also, the Chair commented that he wants to address issues regarding informal 
information request and how DPT Staff responds. 

7. Staff Report (Agenda Item 5 - Discussion/Action). Paul Czechowicz submitted the staff 
report as an attachment to the agenda. Mr. Czechowicz commented on the following: 

• PacBell Baseball Events. Muni transportation during the first series of baseball 
games went well. 

• Backdoor Boarding Program. The disallowing of backdoor boarding has been 
suspended. Because of current national security alert status, employees who were 
monitoring backdoor boarding are now conducting security sweeps throughout the 
subway and other parts of Muni's service areas. Mr. Czechowicz commented that the 
policy is that with the exception of Light Rail Vehicles (LRVs), passengers are to board 
through the front doors of vehicles that are not designated Proof of Payment (POP). 
The Chair commented that the conclusion was made that by disallowing backdoor 
boarding riders possessing valid fast pass or transfers were being deterred from 
boarding and that there was no significant increases in revenue collection. 

Mr. Pilpel referenced the April 1, 2003, Local 250-A Memorandum of Understanding (MOU) in 
which the transit operators voted to amend the MOU between July 1, 2003 and June 2004 in 
effort to help close the gap in Muni's Fiscal Year 2004 Budget. He suggested that Mr. Larry 
Williams (Deputy General Manager, Human Resources, Labor Relations and Equal 
Employment Opportunities (EEO) [Muni]) update the Council regarding this matter. 

Mr. Pilpel expressed concern regarding the mandatory two-unpaid personal leave days per 
operator as summarized in the referenced MOU. Mr. Czechowicz stated that there would be 
sign-ups for those furlough days. By planning the runs, affected impact on service would be 
minimized and runs would be filled from the extra board. Mr. Pilpel suggested that Lisa 
Mancini (Deputy Executive Director) address the Council regarding this matter at the 
Council's next meeting. 

Page 5 of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

The Chair agreed that Mr. Williams should update the Council regarding the MOU 
amendment and that the Finance and Administration Committee would agendize the 
issue concerning the mandatory two-unpaid personal leave days per operators as 
summarized in the referenced MOU. 

• Pending MTA CAC budget recommendations. 

Mr. Pilpel requested responses to the Council's budget recommendations. 

The Chair inquired into the impact the peace demonstrations had on Muni. Mr. Czechowicz 
commented that the service went fairly well when taking into account the tactics employed by 
the protesters and that some overtime had been authorized. Transit Operators were requested 
in some instances by the San Francisco Police Department to assist in transporting both Police 
Officers and detainees. Management and supervisory personnel staffed a command post and 
staffing was provided to the Office of Emergency Services. All cost is being track under a 
separate account number and totals should be compiled by April 4th, which will be supplied to 
the Mayor's Office. The Mayor's Office is requesting funding from the Office of Homeland 
Security to offset the cost associated with the peace demonstrations. Mr. Pilpel requested 
that a reported on the cost of the demonstrations be provided to the Council. 

Mr. Edward Mason (a member of the public) gave comment regarding the demonstrations in 
January and DPT's management of traffic. He stated Mission Street had been completely 
blocked and the inbound traffic on Third Street was diverted by either a right or left turn. 
However, on Howard and Folsom Streets (one-way streets) traffic was moving normally. If 
automobile traffic had not been truncated at Mission Street, but diverted to Howard or Folsom 
Streets, Muni buses could have been allowed to continue travel along Mission Street lessening 
the impact on service. 

The Chair comments that better coordination between Muni and DPT is need to ensure buses 
are able to travel under such circumstances. Norman Rolfe commented that basically, Mr. 
Mason's point is that private automobile traffic should have be restricted from traveling along 
Mission Street which would have allowed Muni buses better access. Mr. Pilpel stated that a 
general discussion occurred at the SDMC regarding DPT's Parking Control Officers (PCOs) 
granting Muni priority when traffic blockage occurs. 

Mr. Pilpel suggested that Joyce Garay (Superintendent Street Operations [Muni]) 
and Preston Gresham (Assistant Superintendent Street Operations [Muni]) along 
with James Howard (Deputy Director, DPT) meet to discuss PCOs incorporating as a 
matter of policy Muni buses be given priority when traffic disruptions occur. Mr. 
Czechowicz stated that he would forward Mr. Mason's comments to the ISCOT 
Committee that provides planning as to traffic divergence and reroutes of Muni 
vehicles. 

8. Revised Appendix B - Proposal for DPT Integration Into MTA CAC Committee 
Structure (Agenda Item 8 - Discussion/Action). The Chair stated that he had intended to meet 
with the Committee Chairs but was unable to find a date when all the Committee Chairs could f 
meet and he had not provided an attachment regarding the agenda item. 

Page 6 of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

Mr. Weaver stated that Rebecca Silverburg, a constituent of District 11 and member of the 
Excelsior District Improvement Association, expressed to him her concerns regarding DPT's 
PCOs refusing to tag or deal in any way with cars having expired licenses that continue to be 
parked on the streets. Mr. Weaver commented that DPT has a thirty-day grace period before 
taking action, however there is no parking enforcement occurring after the expiration of the 
grace period. He stated that Ms. Silverburg is of the opinion that if these illegal vehicles were 
removed from the streets parking would become available and individuals would not have to 
park cars on the sidewalks. 

The Chair commented that Council would need clarification as to DPT's policies and 
responsibility in citing vehicle parked on the street having expired vehicle registrations and what 
types of citations are issued strictly by the SFPD, DPT PCOs or by both, especially regarding 
neighborhood parking enforcement. The Chair directed that a request for information be 
submitted regarding this matter. Mr. Weaver indicated that once the integration of DPT 
Staff into the Council structure occurs, he would request that the specific committee agendized 
this issue for discussion. 

The Chair indicated that there are issues regarding DPT that impacts the Engineering and 
Maintenance Committee (EMC). The Chair indicated that Agenda Item 8 would be continued 
for one month. 

9. MTA CAC Draft Amendment to the Rules of Order (Agenda Item 9 - 
Discussion/Action). Mr. Pilpel indicated that no text was available for the Council's review. His 
research regarding designating Council Members pro-tern to a Committee is more complicated. 
The Council needs to review its Rules of Order and formalize the Committees as standing 
Committees, indicate their membership by number and probably explain the Committees 
jurisdiction. 

Mr. Oka suggested that the Council should consider combining the Safety, Training, 
and Accessibility Committee (STAC) with the Service Reliability and Quality 
Committee (SRQC). The Chair indicated that as part of the Committee Chairs 
meeting the discussion of merging committees and incorporating DPT issues into 
the Committee structure should happen at that time. In response to Mr. Pilpel's 
query if the Council would support the pro-tem designation policy, the Chair 
commented that Council Members had previously expressed there agreement with 
the policy concept and that a proposal would be presented to the Council next 
month. 

10. Service Design & Marketing (SDMC) (Agenda Item 9 - Discussion/Action). Mr. Pilpel 
(Chair SDMC) indicated that the Committee did not meet in March and the SDMC plans to meet 
on April 21st. 

Mr. Pilpel announced that the Transportation Authority (TA) is in process of convening an 
Expenditure Plan Advisory Committee for the Sales Tax Reauthorization. He indicated that Mr. 
Rolfe, Mr. Oka and he have applied to serve. 



Page 7 Of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

Mr. Weaver commented that it was his understanding that a presentation was to be given at 
today's meeting about the Council and Muni's role in planning Muni's future in regards to the 
Proposition B. He stated that he was told by Nia Crowder (MTA CAC Vice Chair and EMC Chair) 
that staff from the TA was to be scheduled to address the EMC which had been changed to a 
presentation to be given to the Council. Mr. Murphy stated that he was unaware of this issue 
and would discuss the matter with Ms. Crowder. Mr. Pilpel stated that a representative from 
the TA did come to the February SDMC meeting to discuss this issue, but the Committee failed 
to make quorum and the issue was to be discussed further at a later SDMC meeting. The 
SDMC received a list of all the Muni projects submitted for sales tax funding. Mr. Pilpel added 
that apparently much of the work is being performed at the staff level and one of the Council's 
concerns was that there be some public review before the Board final submission as a ballot 
measure. 

Steve Ferrario left the meeting at this time. 

11. Service Reliability and Quality (SRQC) (Agenda Item 11 - Discussion/ Action). Ms. 
Downey (Chair, SRQC) stated that the Committee had meet with Brendan Scanlan 
(Superintendent of Cable Car Operations [Muni]) to discuss the Councils previous years Cable 
Car recommendations. Mr. Rolfe commented that discussions were held regarding how to keep 
service operating, reliability, maintaining headways and an observed shortage in runs. Ms. 
Downey commented that Mr. Scanlan addressed Union concerns and operators behavior that 
affect Cable Car service. The Council Chair stated that Mr. Scanlan made known the 
management challenges and difficulties regarding Cable Car operations. 

Mr. Pilpel suggested that Cable Car improvements be a major priority for the Council 
and during the Council Chair's discussions with the MTA Board and the Executive 
Director emphasis the importance of this issue. 

Steve Ferrario returned to the meeting at this time. 

12. Engineering and Maintenance (EMC) (Agenda Item 12 - Discussion/Action). 
Mr. Czechowicz read Nia Crowder (Chair EMC) written report which indicated that Muni 
provided excellent staff support at the Committee's March 20th meeting. Vince Harris 
(Deputy General Manager of Construction) and Dennis Tsai (Project Manager, Third 
Street Light Rail Construction) provided update on the Third Street Project with an 
overview of the construction contract status on the Initial Operating Segment. Notice 
to proceed is anticipated sometime in April for Segment C - Central Waterfront and 
Segment F - Visitation Valley. Michael Chinn (Senior Operations Manager, Fleet 
Procurement) also gave a presentation on the Alternative Fuels Pilot Program (AFPP). 
The final report for the AFPP is due in July. Kerstin Magary (Senior Project 
Manager, Fleet Engineering) provided clarification on fleet defect issues that were 
reported in the ETI coaches. The next meeting of the EMC is scheduled for April 24, 
2003. 



Page 8 Of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

Ellen Hayes commented that either Muni or PG&E are not properly covering the 
excavated dirt along Section E (extending from Highway 101 up to about Paul Avenue). 
Community members have expressed concern about airborne (asbestos) toxins in the 
area and requested that Muni inquire into this matter. The Chair directed that the 
EMC follow-up on this issue. 

13. Finance and Administration (FAC) (Agenda Item 13 - Discussion/Action). Mr. 
Murphy (Chair, FAC) stated the Committee did not meet during the month of March. 
He stated that the FAC would meet this month and reminded FAC Members present to 
remain following the meeting to discuss setting a meeting date. 

14. Safety, Training, and Accessibility (STAC) (Agenda Item 14 - Discussion/ 
Action). Mr. Oka (Chair STAC) stated that the STAC met on March 18th. Staff in 
attendance from DPT was Diana Hammons (Director, Government Relations & Public 
Affair), Barbara Davis-Regan (Director of Enforcement), and Jim Hodges (Assistant 
Director of Enforcement). The Committee discussed the topic Sidewalk and Driveway 
Parking Violation Enforcement. Mr. Weaver commented that a notice form would 
become available on the DPT website that residents could use to inform sidewalk 
parking violators of the rules applicable to sidewalk/driveway parking violations. 

Mr. Weaver inquired as to the Council approving a draft letter regarding the Phelan 
Loop Parking Lot and requested that the item be agendized for the Council's next 
meeting. 

Mr. Weaver commented that the Committee is moving to preparing a letter to be sent 
to the TA that recommends that the position be adopted of not being involved in the 
construction of any utilities boxes in the public right of way. The position would also 
state that utilities boxes are to be installed off the public right of way, screened and 
landscaped, made into usable street furniture and installed per the Department of 
Public Works (DPW) recommendations or underground. This issue would impact DPT's 
installation of a new generation of Traffic Signal Controller Cabinets/Utilities Boxes 
along the public right of way. In response to Mr. Weaver's question as to whom should 
the letter be addressed, the Council Chair stated that the Council is not limited in 
sending the letter to the TA or to any other agency should the Council so chooses. Mr. 
Oka stated that the STAC would hold it's next meeting on April 22nd. 

Ms. Hayes departed the meeting at this time. 

15. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence Matrixes (Agenda Item 15 - 
Discussion/ Action). The Chair noted the Council had no questions regarding this item. 



Page 9 of 10 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, April 3, 2003 

16. Council Members' Questions and Comments (Agenda Item 16 - 
Discussion/Action). Mr. Pilpel questioned the reason why the Council's information 
packages included California Air Resource Board (CARB) information on the Staffs 
Suggested Modifications to the Proposed Regulation Order - Proposed 2003 
Amendments to the California Zero Emission Vehicle Regulation. Mr. Czechowicz stated 
that the information was provided in response to Mr. PilpePs question of whether buses 
would be impacted by the CARB standards change. Mr. Czechowicz commented that 
he understands that CARB voted not to change its standards and to keep the zero 
emissions levels the same. 

Mr. Pilpel announced that the Golden Gate Transit Authority is contemplating about a 
35% cut in service, which amounts to about $20M in annual service reduction - 
approximately 1/3 of the Authority's budget. Public workshops will be held next week 
with possible formal hearing in May and implementation of service reductions in 
September. He stated that there might be some impact on Muni. The Authority has 
held discussions considering the removal of their 50 Route (San Marin - Novato - San 
Rafael - Marin City - Sausalito - San Francisco) from Geary Boulevard and taking the 
route completely out of service. Mr. Pilpel stated that he would schedule a 
discussion as to the impact this reduction in service would have on Muni as a 
SDMC agenda item. 

17. MTA CAC Agenda Planning (Agenda Item 17 - Discussion/Action). The Chair 
requested that Council Members provide feedback identifying what Muni/DPT facilities 
members would like to visit. He advised due to shortness in time, Council Members 
should forward information to Mr. Czechowicz or directly to the Chair. Mr. Pilpel 
suggested that a proposal be prepared for next month. 

18. Adjournment. The Chair adjourned the meeting at 7:36pm. 



Page 10 Of 10 



f 

90.3 



t/cJ> 




City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



•Notice Regular Meeting and Agenda 

Thursday, l^ay 1, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Members: 

Daniel Murphy (Chair), 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Steve Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, 

Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 



• 



Committees : 

Service Design and Marketing (SDMC) 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 

Service Reliability and Quality fSROC) 

Joan Downey (Chair), Sue Cauthen, 
Daniel Murphy, Bruce Oka, Norman Rolfe 



DOCUMENTS DEPT. 

APR 2 8 2CC3 

SAN FRANCISCO 
PUBLIC LIBRARY 



Engineering and Maintenance (EMC) 

Nia Crowder (Chair), Steve Ferrario, Linton Stables, Daniel Weaver 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka, David Pilpel 

Safety, Training, and Accessibility (STAC) 

Bruce Oka (Chair), Linton Stables, Daniel Weaver 

The MTA CAC may be contacted as follows: 
Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 
(415) 554-6873 Voice (415) 554-4103 Fax 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
«(415) 554-6873 FAX (415)554-4103 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 
72 hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 
http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554- 
7724; by fax (415) 554-5163 or by email at Donna Hall(i3>ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying 
activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, 
Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



♦ 






Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



AGENDA 

Regular Meeting 

Thursday, May 1, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 

Item Number/ Item Estimated Time 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of April 3, 2003 (Discussion/Action) 

[Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/Action) [Attachment] 5:41 
Paul Czechowicz (MTA CAC Staff Liaison) 



Council-Initiated Items (Discussion/Action) 



- 



6. Revised Appendix B - Proposal for DPT Integration Into MTA CAC Committee Structure 
(Discussion/Action) 5:46 
Daniel Murphy (Chair, MTA CAC) 

7. MTA CAC Draft Amendment to the Rules of Order (Discussion/Action) 6:01 
David Pilpel (Chair, SDMC) 

8. Draft Letter to Michael Burns (Executive Director, Municipal Transportation Agency) 6:30 
(Subject: Phelan Loop Parking Lot) 

Daniel Weaver (Council Member) 

Committee Reports (Discussion/Action) 

9. Service Design & Marketing (SDMC) (David Pilpel, SDMC Chair) 6:45 
Last meeting held: January 30, 2003. No Meeting held March and April 2003. 

Items discussed: Service Adjustments for Fiscal Year (FY) 2002-2003 and 2003-2004; 
Review of 78 Bayview Special, 19 Polk Reroute; Route Change Review Process and CAC 
Involvement; Scope/Areas of Concern in Preparation for Future Consideration of DPT 
Traffic Engineering Items 

The Committee failed to make quorum for the February 25th meeting. Informal 
discussions with staff regarding service adjustments, data collection plan, the Short Range 
Transit Plan (SRTP), and the Proposition E Sales Tax Reauthorization occurred. 



Tentative next regular meeting: May 19, 2003, 401 Van Ness, Room 334 

(Conference Room 335), 5:30pm 
Pending Items: Work Plans; Data Collection Plan; Quarterly Reviews; Priorities for Service 

Additions and/or Cuts (including Late Night/Owl and Short-term Service Change 

Proposals); Special Event Service Planning; Fare Policies. 

10. Service Reliability and Quality (SRQC) (Joan Downey, SRQC Chair) 6:50 
Last meeting held: April 21, 2003. 

Items discussed: Muni Street Supervision Unit; Rescue Muni J, L, M & N Lines 
Recommendations; Follow-up, Cable Car Follow-up. 

Tentative next regular meeting: May 19, 2003, 2002, 401 Van Ness, Room 334 

(Conference Room 335), 3:00 PM. 
Pending Items: 39 Coit Service Improvement, Passenger Service Report (PSR); Rescue 

Muni J, L, M, and N-Lines Recommendations Follow-up; Bus Cleaning (May 2003). 

11. Engineering and Maintenance (EMC) (Nia Crowder, EMC Chair) 6:55 
Last meeting held: April 24, 2003. 

Items discussed: Planning the Scheduling of Committee Meeting on a Bi- 
Monthly/Quarterly or on an As Needed Basis; Developing a List of Topics/Items of 
Interest Concerning Construction, Engineering and Maintenance Matters Associated 
with the Municipal Railways (Muni), and Department of Parking and Traffic (DPT) 
Service Plans and Operations. 

Tentative next regular meeting: June 19, 2003, 1145 Market, 6 th Floor (Main 
Conference Room), 4:00 PM. 

12. Finance and Administration (FAC) (Daniel Murphy, FAC Chair) 7:00 
Last meeting held: February 13, 2003. 

Items discussed: Fiscal Year 2003 Budget, Including Deficit Closure Plan and Force 
Reductions; Fiscal Year 2004 Muni Budget; Fiscal Year 2004 Department of Parking & 
Traffic Budget; Parking Revenues; Review of Service Design & Marketing 
Recommendations forwarded to FAC; Review of Previous Year's Budget 
Recommendations. 

Tentative next regular meeting: To be determined, 401 Van Ness, Room 334 
(Conference Room 335), 5:15 PM. 

Pending Items: 

May 2003 - Transit Impact Development Fee (TIDF)/SoMa Service follow-up. 

13. Safety, Training, and Accessibility (STAC) (Bruce Oka, STAC Chair) 7:05 
Last Meeting held: April 22, 2003 

Items Discussed: Sidewalk and Driveway Parking Violation Enforcement; Traffic Signal 

Controller Cabinets/Utilities Boxes. 
Tentative next regular meeting: May 20, 2003, 401 Van Ness, Room 334, 4:00 PM. 

14. Review of CAC Attendance Chart; Information Requests, Recommendations, and Incoming 
Correspondence Matrixes [Attachments] (Discussion/Action) 7:10 



15. Council Members' Questions and Comments (Discussion/ Action) 7:15 

k 16. MTA CAC Agenda Planning - (Discussion/Action) 7:25 

Sunshine Ordinance Training 
Facilities Tour 

17. Adjournment 7:30 

Attachments: 

Agenda Item 8 - Draft Letter to Michael Burns (Executive Director, Municipal 

Transportation Agency), (Subject: Phelan Loop Parking Lot) 
Agenda Item 14 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



♦ 



♦ 



t 




Municipal Transportation Agency 

^Citizens' Advisory Council 
City and County of San Francisco 



FINAL MINUTES 

Regular Meeting 

Thursday, May 1, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (MTA CAC Chair) called the 
meeting to order at 5:40PM. 

MTA CAC Members Present: Daniel Murphy (Chair), Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Daniel Weaver, 
Dorris Vincent. 

MTA CAC Members Absent: Sue Cauthen, Nia Crowder (Vice Chair), 

The Secretary announced that at the time of Roll Call a quorum of the Council was 
present. Eight (8) members were present: Daniel Murphy (Chair), Joan Downey, Steve 
Ferrario, Bruce Oka, Norman Rolfe, Linton Stables, Daniel Weaver, Dorris Vincent. Five (5) 
members absent: Sue Cauthen, Art Cimento, Nia Crowder (Vice Chair), Ellen Hayes, David 
Pilpel. 

San Francisco Municipal Railway (Muni) Staff Present: Paul Czechowicz (MTA 

CAC Liaison), Vincent Dunlap (MTA CAC Secretary). 

2. Public Comment (Agenda Item 2). The Chair noted no members of the public were 
present and no Council Member gave public comment at this time. 

3. Review and Adopt Minutes of April 3, 2003 (Agenda Item 3 - Discussion/Action) 
[Attachment to Agenda]. The Secretary provided the Council a revised set of draft minutes that 
consisted of minor typographical changes. Linton Stables moved the following motion, which 
was seconded by Daniel Weaver: 

Motion To Adopt: The Draft Minutes of the MTA CAC Regular Meeting of April 3, 

2003 be accepted. 

The Chair noted no further discussion and the Motion to Adopt the draft minutes 
carried with eight (8) yes votes and five (5) absentees. Daniel Murphy (Chair), Joan 
Downey, Steve Ferrario, Bruce Oka, Norman Rolfe, Linton Stables, Daniel Weaver, Dorris 
Vincent votes yes; Sue Cauthen, Art Cimento, Nia Crowder (Vice Chair), Ellen Hayes, David 
Pilpel were absent. 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
S(415) 554-6873 FAX (415)554-4103 

Page 1 Of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

4. Report of the Chair (Agenda Item 4 - Discussion/Action). Mr. Murphy announced there 
has been a change in leadership within the Department of Parking and Traffic (DPT). Effective 
April 30, 2003, Mr. Fred Hamdun (Executive Director, DPT) resigned to become a Deputy 
Secretary of State in Sacramento. Mr. Murphy stated that discussions between Michael Burns 
(Executive Director, Municipal Transportation Agency) and he occurred on April 28th in which 
the Chair addressed Council issues and concerns. Highlighting the discussion, the Chair gave 
the following comments: 

• Announcement of a successor to the Executive Director, DPT position is forthcoming 

soon. 

• Improve DPT and MTA CAC relations as to DPT providing staffing in support of Council 

meetings. 

• DPTs responsiveness to Council request and prioritizing Council concerns and interests. 

• Pending Council issues concerning the Carl and Willard Metro Rail Stop, and the Phelan 

Loop construction. 

• The need for both Muni and DPT to provide advance notice on issues that fit a six-to- 

twenty-four month list of items of concern/projects being considered and to be 
forwarded to the MTA Board. 

The Chair stated that Mr. Burns was in agreement with improving areas of concern as discussed 
and that he would provide direction to Staff. The Chair remarked that Mr. Burns 
suggested that the Council becomes more involved in serving as advisory regarding 
some of the funding issues relating to Muni, i.e., the Proposition B process, Perratta 
Bill, Transit Impact Development Fee (TIDF), and Translinks. 

The Chair indicated that the Nia Crowder (Vice-Chair) would also attend future meeting with the 
Executive Director. He commented that future meeting topic would involve a mix of structural 
issues as to how the MTA CAC associates with the organization and particular issues of Council 
concern. 

The Chair stated that he suggested to Mr. Stables and Mr. Oka, Safety Training and Accessibility 
Committee (STAC) members that Daniel Weaver's draft letter to DPT regarding Sidewalk and 
Driveway parking violations should not be forwarded at this juncture pending the appointment 
of the new Head of the DPT. 

Mr. Oka stated that the Muni Accessibility Advisory Committee (MAAC) has forwarded a letter to 
the Executive Director regarding illegal parking in bus zones. 

Dorris Vincent expressed her concern regarding sidewalk and driveway-parking violations 
occurring in the block of Newhall and Third Streets and the safety difficult wheelchair user 
encounter trying to negotiate around illegally parked cars in the area. 

The Chair responded that San Francisco Police Department (SFPD) along with DPT does have 
the authority to enforce sidewalk/driveway-parking violations. He commented that the 
Executive Director has attended community meetings and has received numerous comments 
from residents that sidewalk parking enforcement should be prohibited. The Executive Director 



Page 2 of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

expressed his understanding as to the need for sidewalk/driveway-parking violation 
enforcement. 

Joan Downey inquired if the Passenger Service Report (PSR) process had been discussed during 
the Chairs meeting with the Executive Director? Mr. Murphy stated that the topic was broached 
briefly and subsequent discussions will take place at the next Council Chair's meeting with the 
Executive Director. 

In response to Mr. Stables question concerning the background and qualifications of the 
incumbent Head of DPT, Mr. Murphy stated that it is his belief that the incumbent's priority 
would be to further the integration of the two Departments (DPT and Muni). 

The Chair announced that a City-wide Sunshine Ordinance training would be given on May 6 at 
Herbst Theater and urged all Council Members to attend. The Secretary provides Council 
Members copies of the booklet "An Overview of the Laws Governing the Conduct of Public 
Officials". 

Norman Rolfe announced that the Expenditure Plan Advisory Committee would also be meeting 
on May 6th. 

Art Cimento and Ellen Hayes arrived during the Report of the Chair. 

5. Staff Report (Agenda Item 5 - Discussion/ Action). Paul Czechowicz submitted the staff 
report as an attachment to the agenda. Mr. Czechowicz responded to questions and concerns 
raised at the April 3rd Council meeting as follows: 

• Muni's additional cost incurred between March 19th and March 28th 
resulting from the recent anti-war demonstrations (David Pilpel). A written 
response to the question was provided (attached). Mr. Czechowicz commented that 
Muni's incremental cost came to $123,851.31. The cost includes overtime for operators 
and inspectors, fuel and lost revenues costs. He commented that the actual cost that 
includes upper management fieldwork costs (salaries) could be estimated at about 
$100,00.00 per day, however, upper management associated costs are not recoupable. 
A detailed costing had been sent to the Mayor's Office and would be provided to the 
Council on request. 

• Enforcement of expired motor vehicle license tags (Daniel Weaver). Mr. 
Czechowicz stated that both the SFPD and DPT enforce this violation. Usually the SFPD 
and DPT have a thirty-day grace period for vehicles parked on the streets having 
expired license tags before issuing a citation. The policy is to tow the violating vehicles 
after six-months. 

• Union Negotiations (David Pilpel). Mr. Czechowicz stated that Locals 200 and 790 
are the only two remaining Unions that have not signed the technical agreement that is 
to go before the Municipal Transpiration Agency (MTA) Board. A package agreement 
with a 7 1/2% retirement pickup has been given to all the Unions and most have 
agreed. Arbitration has to be completed by the end of May. He suggested that Mr. 
Larry Williams (Deputy General Manager, Human Resources, Labor Relations 
and Equal Employment Opportunities (EEO) [Muni]) could update the 

Page 3 Of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

Finance and Administration Committee (FAC) or the Council by providing a 
summary of the agreements when negotiations have been completed. 

Responding to Mr. Weaver's question if Muni has held public meeting and received any 
community feedback regarding the Foerster and Gennessee Streets one-way streets proposal, 
Mr. Czech owicz stated that he believes some type of outreach was conducted, but is 
unaware of an actual meeting. Mr. Czechowicz stated that he would contact staff 
and provide a response to all Council Members. 

Ms. Downey referenced William Sisk (President, Transport Workers Union of America, Local 
250-A) letter of March 4, 2003 to Michael Burns in which a request for information concerning 
unanswered questions regarding certain line items in the proposed FY2004 budget presented 
during the MTA's Special Meeting. With the concurrence of the Chair it was requested 
Mr. Czechowicz provide the Council a copy of the response to this letter. 

The Chair commented that some Council members raised questions concerning the Council not 
having reviewed the operating budgets for the parking garages rate changes going to the MTA 
Board for approval at the May 6, 2003 meeting. Mr. Murphy stated due to the approval process 
and time constraints regarding this matter, the Council would not have an opportunity to review 
the budgets. Per conversations between the Council Chair and the MTA Executive Director, it 
was agreed that the Council would have an opportunity to provide comments concerning future 
parking garages budgets submissions. 

David Pilpel arrived at this time. 

Copies of the San Francisco Municipal Transportation Agency, Municipal Railway Department 
(Operations Division), Quarterly Management Report were distributed to Council Member who 
had not received a copy. Mr. Czechowicz stated that in the future electronic copies could be 
provided. 

6. Revised Appendix B - Proposal for DPT Integration Into MTA CAC Committee 
Structure (Agenda Item 6 - Discussion/Action). The Chair stated that the Council had been 
provided a copy of the Proposed Committee Structure (attachment). The Council's Committee 
Chairs met on April 30th to discuss committee structure and the integration of DPT. The issue 
had been raised at the April 3rd Council meeting about the possibility of reducing the number of 
Council Committees by combining the Engineering and Maintenance Committee and the Safety, 
Training and Accessibility Committee (STAC). The Council's discussion about integrating DPT 
functions into the MTA CAC review process had been deferred until the review of the Council's 
committee structure was completed. He explained the division of DPT functions in association 
with the Council's Committee structure. The Chair stated that it is hoped that DPT will find the 
division of functions acceptable and the reduction of Committees from five (5) to four (4) would 
offset the splitting of DPTs Traffic Services functions between two committees. The 
recommended Council Committee Structure relative to DPT functions and Committee Chair 
appointments follows: 



Page 4 of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

• Engineering, Maintenance, & Safety Committee (EMSC) (Nia Crowder, Chair) [formerly 
the Engineering and Maintenance Committee (EMC) combining the Safety, Training and 
Accessibility Committee (STAC)]. 

• Finance & Administration Committee (FAC). (Daniel Murphy, Chair) 

- Administration and Finance 

- Parking Authority 

• Operations & Customer Service Committee (OCSC) (Joan Downey, Chair) [formerly the 
Service Reliability and Quality Committee (SRQC)]. 

- Constituent/Parking Services 

- Enforcement 

- Administrative Hearings 

- Traffic Services (Traffic Operations, Construction, ITMS, Livable Streets, Bicycle 
Program) 

• Planning & Marketing Committee (PMC) (David Pilpel, Chair) 
[formerly the Service Design & Marketing Committee (SDMC)]. 
Traffic Services (Traffic Management, Special Projects) 

The Chair stated that Ms. Crowder and Mr. Oka were in agreement that Ms. Crowder serves as 
the Chair of the EMSC. The next phase following Council approval would be for the Vice-Chair, 
the MTA CAC Liaison and the Council Chair to hold discussions with DPT requesting their 
support of the Committee revised structure. 

In response to Ms. Hayes question regarding the committee structure in relation to Proposition 
E goals and objectives, Mr. Murphy stated that Muni's provisos concerning Proposition E goals 
and objectives remains the same in regard to committee structure. Significantly, the only 
change is the combining of the EMC with the STAC in which there was an overlap of members - 
2/3 of the STAC membership was also members of the EMC. 

Norman Rolf suggested that the DPT Liveable Streets function be assigned under 
PMC. The Chair stated that the Liveable Streets and Bicycle Program are somewhat fluid 
functions that might be reassigned depending on obtaining a clearer understanding of the 
Planning Division of Traffic Services. Mr. Murphy stated that the proposal is an attempt to not 
split functions within a Division. 

Mr. Stables recommended that the Council consider having three (3) Committee vice 
four (4) by combining Marketing with Operations & Customer Services and Planning 
with Engineering, Maintenance, & Safety. He expressed the opinion that the restructuring 
should not be just in consideration of integrating DPT functions but consolidating Muni Staff 
functions as well. Mr. Stables commented that Customer Services and Marketing are related 
functions that should be combined. Planning, Engineering, Maintenance and Safety are similar 
items that should be merged, respectively. This would place all the Traffic Services items under 
one Committee, which would better serve the connection with DPT. 

The Chair stated that he would prefer that the Council approach the consolidation of 
Committees incrementally. If it is decided at a later point that Mr. Stable's recommendations 
are viable then the Council should consider the recommendation. 



Page 5 of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

Mr. Ferrario commented that he is partial to the current proposal but the Council should review 
the possibility of consolidating Committees as recommended by Mr. Stables sometime in 
November. 

Mr. Ferrario called the question. 

Responding to Mr. Weaver's concerns regarding previous STAC issues regarding pedestrian 
access and safety issues, the Chair stated that these items would be agendized under the 
EMSC. 

The Chair suggested that an effective date be considered to allow DPT the 
opportunity to agree with supporting the proposed Committee Structure. Mr. Oka 
suggested that the Proposed Committee Structure be adopted effective June 5, 
2003. 

Ms. Downey moved the following motion, which was seconded by Mr. Cimento: 

Motion To Adopt: The Proposed Committee Structure is accepted with an 

effective date of June 5, 2003. 

The Chair noted no further discussion and the Motion to Adopt the Proposed 
Committee Structure carried unanimously. 

7. MTA CAC Draft Amendment to the Rules of Order (Agenda Item 7 - 
Discussion/Action). Mr. Pilpel stated that as discussed during the last Council meeting he was 
awaiting the results of the Proposed Committee Structure before he could present a draft 
amendment to the rules of order. He stated that issues concerning Committees membership 
and the Council vacancies have to be overcome before the proposal of designating Council 
Members pro-tern to a Committee could be brought before the Council for consideration. The 
Chair stated that he would meet with Mr. Pilpel to assist in working through these 
issues. The Chair stated that the item would be deferred until advance text is prepared. 

8. Draft Letter to Michael Burns (Executive Director, Municipal Transportation 
Agency) (Subject: Phelan Loop Parking Lot) (Agenda Item 8 - Discussion/Action). Mr. 
Weaver provided background by stating the merchants and residential groups along Ocean 
Avenue approached the Mayor approximately three years ago and it was agreed that a 
beautification element be added to the K-Line reconstruction project. A major element of the 
project included sidewalk bulb outs at strategic locations to assist transit boarding and 
pedestrian safety. Mr. Weaver stated that the Better Neighborhood Team coordinated an 
agreement between the merchants and residents regarding the reconfiguration of the Phelan 
Loop Island. A compromise had been made in which the back of the island would have 
approximately 12 parking spaces and the front part of the island would be a landscaped transit 
pedestrian waiting area. The draft letter is an attempt to enumerate that Muni should try to 
reach a consensus between opposing merchants and neighborhood groups regarding the 
reconfiguration of the Phelan Loop Island and not reject the proposed Department of Public 
Works (DPW) landscape plan. 



Page 6 of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

Mr. Oka commented that the MAAC supports the DPW landscape plan. 

Mr. Murphy stated that the Council endorsed the DPW landscape plan concerning the Phelan 
Loop parking area. Per recent discussions between the Executive Director and the Council 
Chair, the Executive Director expressed concern in having the project properly constructed 
meeting the concerns of both the merchants and residents alike. 

Mr. Weaver commented that the merchants became unwilling to reach a compromise regarding 
the reduction of the number of parking spaces once having read the Executive Director's letter 
of January 21, 2003. 

Mr. Cimento commented that the letter should be rewritten in a more direct and 
constructive manner as opposed to the current tone. He suggested that the letter 
includes alternative solutions in resolving the opposing views. 

Mr. Oka suggested that Mr. Weaver and he meet with the Executive Director to 
discuss this issue. The Chair stated that Mr. Oka could meet under the capacity as 
MAAC Chair. 

Mr. Pilpel commented that he supports the letter as drafted and suggested that the 
letter include wording, "We would encouraged you to meet with Dan Weaver and 
Bruce Oka to discuss this matter further." 

The Chair commented that he personally would like to consider language that is less aggressive. 
Mr. Murphy noted that the letter communicate the perception that a consensus between the 
merchants and the residents had not been reached. 

The Chair directed that as MAAC Chair, Mr. Oka set up a meeting with the Executive 
Director and invite Mr. Weaver to attend and then notify the Council Chair of the 
results of the meeting. 

9. Service Design & Marketing (SDMC) (Agenda Item 9 - Discussion/Action). Mr. Pilpel 
(Chair SDMC) indicated that the Committee did not meet in April and the SDMC intends to meet 
in May. 

10. Service Reliability and Quality (SRQC) (Agenda Item 11 - Discussion/Action). Ms. 
Downey (Chair, SRQC) stated that the Committee had meet with Jim Kelly (Senior Operations 
Manager-Operations Analysis) and discussed Street Supervision relative to the Metro Line. 
Peter Straus (Manager, Service Planning) gave reason as to why a response regarding the 
Rescue Muni J, L, M & N Lines Recommendations had not been received. Mr. Czechowicz 
commented that a staff member has been assigned to prepare a response. Ms Downey stated 
that at the next meeting of the SRQC the Committee plans as discussion the Transit Preferential 
Street Program (TPSP) and the Rapid Rail Programs (RRP) that should addresses many of the 
Rescue Muni recommendations. 



Page 7 of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

11. Engineering and Maintenance (EMC) (Agenda Item 11 - Discussion/Action). 
Mr. Stables stated that the Committee discussed future agenda planning and it was 
decided that the Committee would hold its next meeting in June. 

12. Finance and Administration (FAC) (Agenda Item 12 - Discussion/Action). Mr. 
Murphy (Chair, FAC) stated the Committee did not meet during the month of April. Per 
discussion with the Executive Director, a number of items were suggested that the 
Committee should consider for discussion that were applicable to the FAC. The items 
suggested would be integrated into the Committee's Tentative Topics Calendar. 

13. Safety, Training, and Accessibility (STAC) (Agenda Item 13 - Discussion/ 
Action). Mr. Oka (Chair STAC) stated that the STAC discussed the topic Sidewalk and 
Driveway Parking Violation Enforcement. 

Ms. Vincent suggested that the DPT warning flyers should be redesigned to 
illustrate that partial driveway obstructions are not acceptable. 

The Council Chair directed that the STAC Chair make a recommendation that the 
illustrations on the flyer be altered to more accurately reflect the appearance of a San 
Francisco neighborhood instead of the current suburban illustration. 

14. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence Matrixes (Agenda Item 14 - 
Discussion/ Action). The noted the Council had no questions regarding this item. 

15. Council Members' Questions and Comments (Agenda Item 15 - 
Discussion/Action). 

• Ellen Hayes - Performance Measure Boards. Have the boards been implemented 
as recommended by the Council? 

16. MTA CAC Agenda Planning (Agenda Item 16 - Discussion/Action). 

• Sunshine Ordinance Training will be offered on Tuesday May 6, 2003 at Herbst Theater, 
401 Van Ness from 6pm-8pm. 

• Facilities Tour. Committee Members are to submit to the Council Chair or the MTA CAC 
Liaison suggested locations for visiting. 

• David Pilpel - Requested that the Council receive in June a presentation of any advocacy 
documents relative to the Federal Transportation Reauthorization (T3). 

18. Adjournment. The Chair adjourned the meeting at 6:40pm. 



Page 8 of 9 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, May 1, 2003 

Attachments: 

Agenda Item 5 - Katie Petrucine (Mayor's Budget Office letter undated) 

Agenda Item 6 - Appendix B - Proposal for DPT Integration Into MTA CAC Committee 

Structure (with DPT Organizational Chart) 
Proposed Committee Structure (with revised DPT Organizational 

Chart) 



J 



Page 9 Of 9 



(. 



< 



Katie Petrucione 

Mayor's Budget Office 

1 Dr. Carlton B. Goodlett Place 

San Francisco, CA 94102 



This is in response to your request for the additional costs incurred between March 19 
and March 28 resulting from the recent anti-war demonstrations. Muni's incremental 
costs come to $123,851.31. 

These demonstrations impacted Muni operations significantly. Buses and electric 
trolleys were caught among the demonstrators in and around Market Street. Cable Car 
service was impeded and was not able to reach Powell Street. In addition, Muni buses 
were commandeered by the Police Department in order to transport arrested 
demonstrators to the booking areas. 

The costs shown below represents solely the incremental costs incurred by Muni 
specifically tied to the demonstrations. They do not show opportunity costs, such as 
unmet service, redeployment of vehicles and operations staff, and the ongoing 
management oversight and direction in responding to this emergency. 



Lost Revenue 




$55,224.00 


Additional Overtime 


$39,886.16 




Transit Operators 


Operations Supervision 






Street Operations 


$6,443.41 




Metro Rail 


$2,288.25 




Cable Car 


$298.92 




Station Agents 


$1 ,256.66 




Custodians 


$1 ,556.40 




Facilities 


$2,031.58 




Maintenance 


$8,255.32 




Total Overtime 


$62,016.70 




Fringe benefits @ 7.65% 


$4,744.28 




Total Overtime Costs 




$66,760.98 


Fuel 






Muni buses for Police 


$1,247.93 




SFPD vehicles 


$618.40 




Total 




$1,866.33 


5123,851.31 



Lost revenue: This represents what Muni lost at the farebox. Only cash revenues were 
considered. Actual revenues for these days were compared to the average daily cash 
revenue collected for the last 5 months. 

Overtime: This includes transit operator overtime for late pull-ins tied to the 
demonstration, overtime for operators that drove Muni buses for the Police and Sheriff, 
and for the shuttle that replaced the Market Street F-Line. In addition, service operations 
supervisors personnel on the street, in the Metro and in Central Control provided 
additional hours in order to re-route buses and trolleys and provide additional service in 
the Metro to pick up stranded riders. Station Agents remained to keep passengers 
apprised of service changes and make public announcements Further, custodians 
provided additional cleaning of Metro stations, and Building and Grounds employees 
extended their swing or graveyard shift to provide additional security at Muni facilities. 
Maintenance overtime was spent preparing 12 extra buses daily for police use, providing 
additional roadcall support and Command Bus delivery and staffing. 

Muni also fueled some San Francisco Police Department transport coaches. This cost 
represents approximately 500 gallons of fuel. In addition, there are fuel costs associated 
with the Muni buses used by the Police Department. 

Not shown in this analysis is the substantial time expended by employees who are not 
eligible for overtime. Managers spent considerable overtime assigned to and 
coordinating with the Office of Emergency Services and the Police Department, staffing 
the Muni Command Bus and providing direction to operations staff. Service Quality 
Teams of Muni employees (reassigned professional and administrative employees) also 
advised riders of service changes, directing passengers to alternate routes and provided 
information to Muni operations. Security sweeps in the metro stations and other security 
measures were also performed by managerial and professional employees. 

The antiwar demonstrations that began on March 19 resulted in significant unanticipated 
costs to Muni. Further, the continuing economic downturn has impacted Muni's 
flexibility to meet unexpected expenditures. Muni has already absorbed overtime costs 
related to the peace marches in October, January, February and March. Although Muni 
foresees meeting its FY2003 budget, we do not expect to have savings to fund the 
unanticipated costs associated with the antiwar protests. 

Sincerely, 

Gigi Harrington 

Deputy General Manager, Finance and Administration 

Muni 



Cc: Michael Burns 
Lisa Mancini 
Alicia Fletcher 



Appendix B •Proposal for DPT Integration Into MTA CAC 

Committee Structure 

CAC Vice Chair David Pilpel, in a memo dated 18 July 2002, recommended the 
following division of responsibility for DPT subject areas. The Staff-CAC Task Force 
did not address this; it is expected that the CAC will adopt a plan for committee structure 
as soon as DPT is finished with its series of division presentations to the full CAC. 

DPT Traffic Planning: MTA CAC Service Design & Marketing 

DPT Traffic Management and Enforcement: MTA CAC Service Reliability & Quality 

DPT Traffic Operations and Traffic Construction: MTA CAC Engineering & 

Maintenance 

DPT Administration and Finance: MTA CAC Finance & Administration 

DPT Bicycle and Pedestrian Programs: MTA CAC Safety, Training, & Accessibility 

DPT department- wide policy and management issues would go to either the MTA CAC 
Finance & Administration Committee or the full CAC, at the chair's discretion. No 
opinion was offered on how to handle Parking Authority issues. 



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Proposed Committee Structure 



Finance & Administration Committee (Daniel Murphy, Chair) 

- Administration & Finance 

- Parking Authority 

Operations & Customer Service Committee (Joan Downey, Chair) 
formerly Service Reliability & Quality Committee 

- Constituent/Parking Services 

- Enforcement 

- Administrative Hearings 

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formerly Engineering & Maintenance Committee and Safety, Training, & Accessibility 

Committee 

- Traffic Services (Traffic Operations, Construction, FTMS, Liveable Streets, 
Bicycle Program) [italicized items tentative] 

Planning & Marketing Committee (David Pilpel, Chair) 
formerly Service Design & Marketing Committee 

- Traffic Services (Traffic Management, Special Projects) 



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City & County of San Francisco DOCUMENTS DEPT. 
Municipal Transportation Agency 
^Citizens' Advisory Council (CAC) 



JUN - 3 2003 



SAN FRANCISCO 
PUBLIC LIBRARY 



Notice Regular Meeting and Agenda 



Thursday, June 5, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 

Members: 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 

Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 

David Pilpel, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 

Committees: 

Engineering, Maintenance & Safety (EMSC) 

Nia Crowder (Chair), Bruce Oka, Steve Ferrario, Linton Stables, Daniel Weaver 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka, David Pilpel 

Operations & Customer Service Committee (OCSC) 

Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Bruce Oka, Norman Rolfe 

Planning & Marketing Committee (PMC) 

David Pilpel (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 



NOTES: Notices of meeting and agenda, and minutes are available at the San Francisco Public 
Library (Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's 
website at www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public 
inspection and copying at 401 Van Ness Ave, Room 334, during regular business hours. 



The MTA CAC may be contacted as follows: 
Municipal Transportation Agency Citizens' Advisory Council 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
S(415) 554-6873 FAX (415)554-4103 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 
72 hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 

http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554- 
7724; by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying 
activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, 
Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 

http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



AGENDA 

Regular Meeting 

Thursday, June 5, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 

Item Number/Item Estimated Time 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of May 1, 2003 (Discussion/Action) 

[Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 
- Meeting with DPT Regarding Committee Structure 



1 



Staff Report (Discussion/Action) [Attachment] 5:41 

Paul Czechowicz (MTA CAC Staff Liaison) 

Staff-Initiated Items (Discussion/Action) 

6. Unions Negotiation Update (Attachment) 5:46 
Larry Williams (Deputy General Manager, Human Resources, Labor Relations and 

Equal Employment Opportunities (EEO) [Muni]) 

7. Short Range Transit Plan (SRTP)/Capital Improvements Projects (CIP) Drafts 6:00 
Suany Chough (Transit Planner, Capital Planning & Grants [Muni]) 

Darton Ito (Transit Planner, Capital Planning & Grants [Muni]) 

8. Advocacy Documents Presentation Relative to the Federal Transportation 
Reauthorization (T3) [Attachment] 6:15 
Kate Breen (Manager, Legislative Affairs [Muni]) 

9. Changes to the Passenger Service Report (PSR) and FY2004 Service Standards 

[Attachment] 6:30 

Mary Travis-Allen (Superintendent, Presidio Division Operations/Muni Passenger Service 
Request (PSR) Task Force Coordinator [Muni]) 



b 



Service Reliability and Quality Committee (SRQC) meeting of May 19, 2002: 
(Joan Downey, Chair SRQC) 



Motion: The MTA CAC recommends that a report be created explaining major 
discrepancies from the Service Standards due within thirty-days from 
publication of the Service Standards. 

Council-Initiated Items (Discussion/Action) 

10. Phelan Loop Island Reconstruction Status Report 6:45 
Bruce Oka (Council Member/Chair Muni Accessibility Advisory Committee (MAAC), Daniel 
Weaver (Council Member) 

11. Fiscal Year 2004 Budget 6:50 
Finance and Administration Committee (FAC) meeting of May 28, 2002: 

(Daniel Murphy, Chair FAC) 

Motion a: The MTA CAC recommends that the Paratransit and Senior/ Disabled 
Cash Fare scheduled from the original staff proposed Municipal 
Railway (Muni) budget be restored. 

Motion b: The MTA CAC recommends that the cost for CalTrain Joint Powers 
Board (JPB) not be included in the Municipal Railway (Muni) Budget 
and remain elsewhere in the City's Budget as a City responsibility. 

12. MTA CAC Draft Amendment to the Rules of Order 7:00 

David Pilpel (Chair, PMC) 

Committee Reports (Discussion/Action) 

13. Engineering, Maintenance & Safety Committee (EMSC) (Nia Crowder, EMSC Chair) 7:05 * 
(Formerly Engineering and Maintenance [(EMC]) 

Last meeting held as EMC: April 24, 2003. 

Items discussed: Planning the Scheduling of Committee Meeting on a Bi- 

Monthly/Quarterly or on an As Needed Basis, Developing a List of Topics/Items of 

Interest Concerning Construction, Engineering and Maintenance Matters Associated with 

the Municipal Railways (Muni) and the Department of Parking and Traffic (DPT); 

Muni/DPT Service Plans and Operations. 
Tentatively Scheduled Next regular meeting: Thursday, June 19, 2003, 1145 

Market, 6 th Floor (Main Conference Room), 4:00 PM. 
Pending Items for Discussion: Traffic Management System/Ocean Avenue Project 

Signalization, Traffic Signalization System at St. Francis Circle, Integration of the 

DPT and Muni Central Offices. 
Follow-up Items: Development of a Municipal Railway Headquarters; Third Street Light 

Rail Project; Alternative Fuels Pilot Program (AFPP). 

14. Finance and Administration (FAC) (Daniel Murphy, FAC Chair) 7:10 
Last meeting held: May 21, 2003. 
Items discussed: Fiscal Year 2004 Budget Update, Implementation of Fare Increase, 

Translink Update, 5307 Swap, Revision of Tentative Topic Calendar 
Tentatively Scheduled Next regular meeting: Wednesday, June 18, 2003, 401 

Van Ness, Room 334 (Conference Room 335), 3:00 PM. 
Pending Items for Discussion: 






June 2003 - Shortfall in Capital Budget Over Coming 20 Years, Insurance Overview, Risk 
Management, and Effect of Proposition E, Vehicle Maintenance System/Materials 
Management System (VMS/MMS), Municipal Railway Improvement Fund (MIF) 

July 2003 - Fiscal Year 2001/2002 Audits (Metro East Land Acquisition Accounting); 
/ Maintenance Budget 

August 2003 - Transit Impact Development Fee (TIDF)/SoMa Service follow-up (Need to 
establish unresolved outstanding issues prior to meeting), Proposition B Process, 
Perratta Bill, Transit Impact Development Fee (TIDF), and Translinks. 

Follow-up Items: Quarterly Review of Revenues and Expenses; Parking Revenues, Review 
of Previous Year's Budget Recommendations, Fiscal Year 2004 Muni/DPT Budgets, MTA 
CAC Budget Recommendations of February 19, 2003; Deficit Closure Plan and Force 
Reductions. 

15. Operations & Customer Service Committee (OCSC) (Joan Downey, OCSC Chair) 7:15 

(Formerly Service Reliability and Quality [SRQC]) 

Last meeting held as SRQC: May 19, 2003. 

Items discussed: Current Status of Changes to the Service Standards FY03/04, Rapid Rail 
Project and Transit Preferential Streets Program (TPS); Rescue Muni J, L, M & N Lines 
Recommendations Follow-up; 39 Coit Service Improvement Follow-up, Cable Car Follow- 
up. 

Tentatively Scheduled Next regular meeting: Monday, June 16, 2003, 401 Van 
Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Items for Discussion: Station Operations - June, Bus Cleaning - July. 

Follow-up items: 39 Coit Service Improvement, Passenger Service Report (PSR), Cable 
Car, and Service Standards. 

.16. Planning & Marketing Committee (PMC) (David Pilpel, PMC Chair) 

w (Formerly Service Design & Marketing [SDMC]) 7:20 

Last meeting held as SDMC: January 30, 2003. No Meeting held March, April, and May 2003. 
Items discussed: Service Adjustments for Fiscal Year (FY) 2002-2003 and 2003-2004; 
Review of 78 Bayview Special, 19 Polk Reroute; Route Change Review Process and CAC 
Involvement; Scope/Areas of Concern in Preparation for Future Consideration of DPT 
Traffic Engineering Items 

The Committee failed to make quorum for the February 25th meeting. Informal 
discussions with staff regarding service adjustments, data collection plan, the Short Range 
Transit Plan (SRTP), and the Proposition E Sales Tax Reauthorization occurred. 

Tentatively Scheduled Next regular meeting: Monday, June 16, 2003, 401 Van 

Ness, Room 334 (Conference Room 335), 5:30 PM. 
Pending Items: Work Plans; Data Collection Plan; Quarterly Reviews; Priorities for Service 
Additions and/or Cuts (including Late Night/Owl and Short-term Service Change 
Proposals); Special Event Service Planning; Fare Policies. 

17. Review of CAC Attendance Chart; Information Requests, Recommendations, and Incoming 
Correspondence Matrixes [Attachments] (Discussion/Action) 7:25 

18. Council Members' Questions and Comments (Discussion/Action) 7:30 



l> 



19. MTA CAC Agenda Planning (Discussion/Action) 7:35 

Facilities Tour 



20. Adjournment 7:40 

Attachments: 

Agenda Item 6 - Negotiation up date and summary * 

Agenda Item 8 - Recommendations on T EA-21 Reauthorization 

Agenda Item 9 - Passenger S ervice Reports (Original Date 3/15/03) 

Agenda Item 17 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



i 



t 




Municipal Transportation Agency 
-^Citizens ' Advisory Council 
City and County of San Francisce°°CUMENTS DEPT. 



^ FINAL MINUTES AUG 1 4 ?{n 

Regular°Meeting ^ N F RANCISCO 

PUBLIC LIBRARY 
Thursday, June 5, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (MTA CAC Chair) called the 
meeting to order at 6:10pm. 

MTA CAC Members Present: Daniel Murphy (Chair), Steve Ferrario, Ellen Hayes, Bruce 
Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent. 

MTA CAC Members Absent: Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan 
Downey, Daniel Weaver. 

San Francisco Municipal Railway (Muni) Staff Present: Larry Williams (Deputy 

General Manager, Human Resources, Labor Relations and Equal Employment Opportunities 
(EEO), Kate Breen (Manager, Legislative Affairs), Suany Chough (Transit Planner, Capital 
Planning & External Affairs), Darton Ito (Transit Planner, Capital Planning & Grants), Margurite 
Fuller (Principal Administrative Analyst, Capital Planning and External Affairs), Mary Travis-Allen 
(Superintendent, Presidio Division Operations/Muni Passenger Service Request (PSR) Task Force 
Coordinator), Paul Czechowicz (MTA CAC Liaison), Vincent Dunlap (MTA CAC Secretary). 

The Chair announced that the Committee Chair position for the Council's Planning & 
Marketing Committee (PMC) [formerly the Service, Design and Marketing 
Committee (SDMC)]— is currently vacant and asked f orvolunteers. — Mr^Oka 
volunteered to assume the duties of PMC Chair. 

The Chair welcomed Cesar Perez who was recently appointed as a member of the Council 
through Supervisor Fiona Ma (District 4) and asked Mr. Perez to contact the Chair following 
today's meeting about serving on the Council's Committees. 

2. Public Comment (Agenda Item 2). The Chair noted no public comment at this time. 

3. Review and Adopt Minutes of May 1, 2003 (Agenda Item 3 - Discussion/Action) 
[Attachment to Agenda]. Linton Stables moved the following motion, which was seconded by 
Bruce Oka: 

Motion To Adopt: The Draft Minutes of the MTA CAC Regular Meeting of May 1, 

2003 be accepted. 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
»(415) 554-6873 FAX (415)554-4103 

Page 1 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

The Motion to Adopt the draft minutes carried with eight (8) yes votes and five (5) 
absentees. Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton 
Stables, Dorris Vincent votes yes; Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan 
Downey, Daniel Weaver were absent. 

The Chair called for Agenda Item 5 at this time. 

4. Staff Report (Agenda Item 5 - Discussion/Action). Paul Czechowicz (MTA CAC Staff 
Liaison [Muni]) stated that the Staff Report had been distributed in the Council's meeting 
information packages. 

Responding to the Council's inquiry as to the composition of the Municipal Transportation 
Quality Review ("Prop E Audit") Panel, Mr. Czechowicz communicated the following reply from 
Ann Richman (Principal Administrative Analyst, Special Assistant to the Executive Director): 

The contract with Nelson/Nygaard Consulting Associates was successfully negotiated and will be 
presented before the Municipal Transportation Agency Board (MTAB) on June 17, 2003 for 
board approval. The MTAB, Controller, and Board of Supervisors approvals are required for 
execution and notice to proceed. The panel members were: 

• Jim Chappel (President, San Francisco Planning and Urban Research [SPUR] Association) 

• Loz Cofresi-Howe (Principal Analyst, Construction Division [Muni]) 

• Deborah Weil Denison (Information Technology {IT} Project Director [Muni]) 

• Noriake Hirasuna (Director, Controller's Audits Division [San Francisco Controller's 
Office]) 

• Daniel Murphy (Chair, Municipal Transportation Agency, Citizens' Advisory Council (MTA 
CAC) 



Ms Hayes commented she had participated in a group visit to the Naval Shipyard and had the 
opportunity to ride aboard one of the restored Southern Pacific trains at the Naval Shipyard. As 
development of the shipyard is being planned and the need for transportation to this area is 
contemplated, Muni should become involved in the shipyard's transportation planning 
needs by considering a rail service (similar to the Historic Rail System Milan Cars) 
along the shipyard's shoreline and to the museum as a possible tourist attraction. 
Ms. Hayes stated that an opportunity exist for Muni to bolster the economic engine and bring 
economic vitality into this area. 

Mr. Czechowicz stated that Ms. Hayes comments would be forwarded. 

In response to Linton Stables inquiry regarding Eve Eichwald (City Projects, Controller's Office, 
City and County of San Francisco) email of Wednesday, June 4, 2003 concerning feedback on 
proposed Muni charter amendment, Mr. Czechowicz stated that the amendment would remove 
fare settings currently from the Municipal Transportation Agency Board (MTAB) allowing the 
Board of Supervisors to set fares. Mr. Czechowicz acknowledged that the proposed charter 
amendment was sent to the Council by the Controller's Office. He commented that the 
Controller's Office was interested in cost and the Council's interest should be more of 
governance - controlling revenues and expenses. He suggested that the Council could make a 

Page 2 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

recommendation (motion) concerning the proposed amendment as an item under the Staff 
Report. 

The Chair suggested that Council Members should provide comment directly to the 
Controller's Office regarding the proposed charter amendment. Mr. Murphy expressed 
his concern the proposed charter amendment would have on Muni's finances. Mr. Murphy 
conveyed the opinion that service cuts could result rather than fare increases and that the 
Council had received Community feedback preferring fare increases to service cuts. 

Mr. Stables suggested that since the proposed Muni charter amendment was not an 
actual agenda item Council Members should contact Supervisors and urge them not 
to support the amendment. 

Mr. Murphy stated that the Council's Finance and Administrative Committee (FAC) 
could calendar the proposed charter amendment as an agenda item and submit its 
recommendation to the Council. 

5. Report of the Chair (Agenda Item 4 - Discussion/Action). The Chair announced that Nia 
Crowder (MTA CAC Vice-Chair) and he met with Department of Parking and Traffic [DPT] Staff 
(Gerald Norman (Executive Director), Lorraine Fuqua and Diana Hammons (Director, 
Government Relations & Public Affairs)) to discuss the Department's interface with the Council. 
As a result of the meeting, it was suggested that the following DPT functions be incorporated in 
the Council's Committee structure: 

• The Council's Operations & Customer Service Committee (OCSC) instead of the 
Engineering, Maintenance & Safety (EMC) review Traffic Operations and Construction. 

• The Engineering, Maintenance & Safety Committee (EMCS) instead of the Planning & 
Marketing Committee (PMC) review Traffic Management. 

6. Unions Negotiation Update (Agenda Item 6 - Discussion/Action). Prior to the Council's 
Call to Order an informal presentation concerning this agenda item was given by Larry Williams 
(Deputy General Manager, Human Resources, Labor Relations and Equal Employment 
Opportunities (EEO [Muni]). [Refer to June 2nd addendum to Agenda]. 

In accommodating staff's request, the Chair called for Agenda Item 8. 

7. Advocacy Documents Presentation Relative to the Federal Transportation 
Reauthorization (T3) (Agenda Item 8 - Discussion/Action). Kate Breen (Manager, Legislative 
Affairs [Muni]) referred to the Recommendations on TEA-21 Reauthorization [attachment to 
Agenda Item 8] and stated that Muni coordinates with both state and nation-wide transit 
advocates advocating that the federal government current program structure used to spend 
transit dollars remain the same. Ms. Breen explained that the reauthorization and authorization 
legislation essentially sets the policy priorities for spending federal transportation dollars 
generated by the Gas Tax. The annual appropriations process determines the programming of 
funds. 



Page 3 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

She explained that the Transportation Equity Act for the 21st Century (TEA-21) was a six-year 
law that expires on September 30, 2003 that affects Muni's program structures and funding 
levels. Ms. Breen provide the Council a copy of the American Public Transportation Association 
(APT) summary update on the Department of Transportation TEA-21 reauthorization proposal 
(attachment). She commented that the current Federal Administration has kept most of the 
highway program structure in tact, but there are proposals within the Federal Transit Program 
that would be of great concern for Muni and transit operators that operate in older urban 
communities. Specifically, the proposal to eliminate the Rail Modernization Program and the 
Bus Discretionary Program, which would be folded into a fiscal formula program, would cause 
Muni to loose direct funding eligibility. Muni would have to compete within the region for 
funding. Ms. Breen expressed the opinion that due to the time constraints quite possibly a one 
or two-year extension of the current program would transpire with a subsequent revised bill. 
The current proposal allows the opportunity for Legislators to include high priority projects. 

Working with the City and County of San Francisco and as prioritized in the Vision Plan, Muni 
has submitted three high priority projects - the Third Street Light Rail Transit Project, Geary 
Street Bus Rapid Transit (BRT) and the San Francisco NextBus (Automatic Vehicle 
Location/Global Position System Improvements). The Third Street Light Rail Transit Project 
must be reauthorized in any future Federal legislation so that requests can be presented to 
Congress each year to for appropriations particular to Phase II - the Central Subway System. It 
has been recommended that Federal legislation incorporate language that investment in Phase I 
counts towards the entire project with a reasonable match of local funding. Ms. Breen 
commented that San Francisco has very good representation in Washington and is fortunate in 
having an incredible strong advocate for Muni, Congresswoman Nancy Pelosi (California 8th 
District). 

In response to Mr. Murphy's question regarding the hierarchy concerning projects priority, Ms. 
Breen stated that the manner in which the Committee submits project requests is basically by 
funding category to prevent one project from competing against another for funding. 
Essentially, the Third Street Light Rail Transit Project is a new starts project request, the Geary 
Street Bus Rapid Transit (BRT) is a bus request, and NextBus is an Intelligent Transportation 
System (ITS) request. 

Mr. Murphy asked, if funding is still be sought for Phase I of the Third Street Light Rail Project? 
Ms. Breen stated that the new starts Federal funding is only for Phase II- the Central Subway 
System of the funding plan for the Third Street Light Rail Project. She commented that Muni 
received its first infusion of funding for preliminary engineering this past year. 

In response to Steve Ferrario questions regarding the funding of the Third Street Light Rail 
Project extending beyond King Street and estimated completion, Ms. Breen explained that with 
the assumption of the Proposition B rollover commitment, Phase I is fully funded. Phase I is 
expected to be in operation in 2005 and Phase II is projected to be in operations in 2012. A 
preliminary engineering consultant is on board for Phase II - the Central Subway System. 

Mr. Murphy asked if the TEA-21 proposal in any way affect vehicle replacement funding? Ms. 
Breen stated that the issues regarding the vehicle replacement formula are resolved during the 



Page 4 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

capital priorities process, which is funded by formula money (5307 Urbanize Formula Money) to 
the region. 

In summary, Ms. Breen expressed the opinion that the interest of Muni to some degree is a 
minority interest considering the large representation of suburban transit operators in the 
regional process. By folding in the dedicated funds for Rail Modifications and Bus Discretionary 
Programs into a formula program, Muni would have to compete for funding from a less 
favorable position. She concluded the presentation by stating that the current proposal is 
objectionable with respect to Muni's interest and other transit operators that operate in older 
urban communities. 

The Chair extended his thanks to Ms. Breen for addressing the Council and called Agenda 
Item 7. 

8. Short Range Transit Plan (SRTP)/Capital Improvements Projects (CIP) Drafts 

(Agenda Item 7 - Discussion/Action). Suany Chough (Transit Planner, Capital Planning & 
External Affairs Division) introduced Darton Ito (Transit Planner, Capital Planning & Grants) and 
Margurite Fuller (Principal Administrative Analyst, Capital Planning and External Affairs). Ms. 
Chough began the presentation by stating that the Council was provided copies of the draft 
FY12004-FY2023 Short Range Transit Plan (SRTP) [June 2nd addendum to the Council's 
Agenda]. She explained that the SRTP is Muni's primary planning document that is updated 
every two years as required by the Municipal Transportation Commission (MTC). The SRTP is a 
publication of Muni's service plans and standards, Capital Improvement Program (CIP), and 
Operating/Financial Plan. She explained that the last SRTP was published in 2001. An interim 
amendment was made to the 2002 SRTP that was published in December 2002 in compliance 
to the Bayview Advocates settlement agreement. Ms. Chough stated that the amendment has 
been folded into the draft SRTP and substantively all the information in the amendment has 
been included in the draft SRTP (Page 83). Twenty projects that had been identified in the 
settlement agreement were analyzed and are included in the draft SRTP concerning ridership 
effects, construction timeline, demographics, and operating and capital cost. 

Ms. Chough summarized the significant changes that are included in the draft SRTP that 
addressed the follows: 

• The Third Street Light Rail Project (Page 15). 

• Highlights concerning Proposition "E" Service Standards including actual performance 
measures (Page 27). 

• Description of the City Charter's conditions that are required to be met for proposing 
fare increases for both regular and paratransit fares. 

• Alternative Fuels Program and efforts to reduce total fleet admissions. 

• Capital Improvement Program (CIP) (Page 93). 

• Establishment as subprograms under the CIP, Bus Rapid Transit (BRT) Program (Page 
84) and the Transit Preferential Streets (TPS) Program (Page 85) as projects included 
as part of the SRTP amendment. 

She stated that the CIP needs far exceeded the project funds available. The need for non- 
Federal Funds (local matching funds) could affect Muni's ability to deliver some Capital Projects. 



Page 5 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

Ms. Chough explained that the SRTP is the operating/financial plan, a twenty-year plan for 
operating service. She commented that it is assumed for Fiscal Year 2004 that the fare 
increase proposal will be effected and funds from preventative maintenance, which are capital 
monies, will be available for operating assistance. The twenty-year planning timeframe includes 
dedicated paratransit funding, operating assistance from reauthorized Proposition B, and regular 
adjustments to the fare structure. Expenses account for changes in employee salaries and 
benefits as negotiated in the past two years as well as significant growth in paratransit. 

Ms. Chough stated that the June 2nd Draft of the SRTP would be presented to the 
MTAB on July 1st for approval and for opening a public comment period. The public 
review period is expected to be a thirty-day process from July 1st to August 5th. A 
public hearing regarding the draft SRTP would be held at the August 5th MTAB and 
the final document is expected to be present to the MTAB in September. Ms. Chough 
requested that the Council notify her of any significant changes in the next couple of days and 
the draft could be revised prior to presenting it to the MTAB. 

Mr. Oka commented that the MTAB recommendation to Muni staff regarding paratransit fares 
has created inequities in paratransit fare structure. He stated that the Paratransit Coordinating 
Council has developed a plan recommending the equalization of paratransit fares beginning in 
2004 by increasing Lift and Group Van fares to $1.00 over a two-year period. Ms. Chough 
stated that the SRTP reflects decisions made at the MTAB level and to the extend 
that the SRTP is used as an advocacy document, language could be added to the 
draft SRTP's accessibility section or in the operating financial plan that indicate that 
discussions about adjusting the paratransit fares in the next year. The Chair stated 
that Council would discuss the paratransit fare structure issue under Agenda Item 11. 

Ms. Hayes, Mr. Oka and Mr. Ferrario departed the meeting. The Secretary raised a 
Point of Order advising the Chair that the Council does not have enough members 
present for a quorum and suggested that the Council recess. The Chair stated the 
Council would continue to hear reports but no action would be taken until members 
returned. 

The Chair commented that the reason for the SRTP presentation is because staff has indicated 
that the Council becomes more involved in the SRTP process, and it is hoped that SRTP issues 
would be raised in Committee. Staff has indicted that some of the policy recommendations 
made by the Council need to be incorporated into the SRTP. He stated that the SRTP is an 
important policy document that is used in understanding Muni's priorities. 

Dorris Vincent asked about the planned temporary use of diesel bus on the 16th Street Mission 
Bay route. Ms. Chough stated that because of delays in funding for the 16th Street electrical 
overhead construction the use of diesel buses is a last resort option. Ms. Chough acknowledged 
that the possible use of diesel buses would begin after the Third Street Light Rail opening 
(sometime in 2005) and until the electrical overhead is constructed. Ms. Vincent suggested 
that clean diesel buses be used. The Chair explained that the new diesel buses are vastly 
cleaner than the old diesel buses and have emissions that are almost undetectable. Mr. Murphy 
added as part of the Eleven-Point Agreement there was discussion of prioritizing the use of 



Page 6 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

cleaner fueled vehicles in neighborhoods that have air quality issues. Linton Stables 
commented that hopefully by 2005 Alternative Fuels vehicles would be in use. 

Norman Rolfe commented regarding the Route Electrification Study (Page 81 of the draft SRTP) 
that the 47-Van Ness route should have a higher priority for electrification since at 
least half the line is currently electrified. The Chair suggested that Mr. Rolfe should 
make recommendations concerning the draft SRTP through the Council's Planning & 
Marketing Committee (PMC). 

Ms. Hayes, Mr. Oka and Mr. Ferrario returned and a quorum was reestablished. 

The Chair extended his thanks to Ms. Chough for addressing the Council. 

9. Changes to the Passenger Service Report (PSR) and FY2004 Service Standards 

(Agenda Item 9 - Discussion/Action). Mr. Czechowicz explained that Mary Travis-Allen 
(Superintendent, Presidio Division Operations/Muni Passenger Service Request (PSR) Task Force 
Coordinator) would address the issues regarding changes to the PSR process and the impact 
the changes would have on the FY2004 Service Standards, and that he would talk to the actual 
proposed changes to the Service Standards as noted in the June 3rd addendum to the Council's 
Agenda. 

Ms. Travis-Allen indicated that the revised PSR procedures would be effected on July 1, 2003. 
The revised procedures are being set forth as a pilot project that affords Muni the ability to take 
commentary and suggestions as to the efficacy of the process, make refinements during the 
one-year transition, and allow for revised PSR procedures inclusion in next year's Transit 
Operators contract negotiations. During the month of June efforts have been undertaken to 
have the PSR Standard Operating Procedures (SOP) approved by the Rules and Procedures 
Board and providing training to the Division Superintendents and Union Representatives. The 
PSR Task Force will remain in place during the course of the pilot project and establish criteria 
for the review, investigations, and determining merit of complaints. She stated that essentially 
the goal in relation to Proposition E Service Standards is to reduce PSR complaints by 10%. 
She briefed the Council on the revised PSR administrative procedures and redefined categories 
to be employed in processing complaints as follows: 

• Eliminate major or minor complaint categories. Replacing categories with three other 
categories. 

• American Disability Act (ADA) PSR complaints procedures unchanged. 

• Direct involvement of Division Superintendents and Labor Representatives in reviewing 
complaint and removal of the neutral hearing process. 

• Discretionary considerations by Division Superintendents regarding factors surrounding 
complaints (i.e., possible missing service on the line, events affecting service, 
mechanical difficulties, Transit Operators work record, etc), and waiving processing 
timeline. 

• Clearly identify behavioral trends by establishing complaint suspense files regarding 
dismissed complaints. Should a Transit Operator receive three to five additional or 
similar complaints within a six-month period a review of the Operator's performance 
would occur. 

Page 7 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

• Mandatory referral to Employee Assistance Program (EAP), Ambassador Program for skill 
and interpersonal training. 

• Transit Operators would be subject to disciplinary action following completion of 
mandatory referral if complaints continue. 

Ms. Travis-Allen stated statistics revealed that 13,373 PSRs were received in Fiscal Year 2002. 
Of that number of complaints, a total of 1,056 complaints were categorized as major 
complaints. Alarmingly, when the public was contacted to attend a hearing 782 of the total 
1,056 complainants whose grievances were identified as major complaints did not respond to 
attend scheduled hearings. Of the 1,056 complaints reviewed through the hearing process, the 
hearing officer found 63 complaints invalid and 90 complaints valid. Under the current PSR 
process, valid complaints are returned to the Division Superintendents for administering 
progressive discipline, which could include Caution and Re-instruct (C&R), written warning or 
possible suspension. As part of this process the cause of the complaints were difficult to 
identify and a proactive corrective resolution was not being done. Glaringly evident was that in 
processing complaints solely based on a matrix the public was desponded with the results of 
the PSR process and a small percentage of employees did not take complaints seriously. 

In summary, Ms. Travis-Allen remarked that it is hoped that the revised process creates a 
personal ownership of what is seen as a problem, Division Superintendents and Union 
Representatives effectively working together in addressing complaints, satisfying the public, 
improve the morale and credibility of Muni employees, and achieve a reduction in some types of 
complaints. 

The Chair recommended that as the process develops over the year, the Operations 
& Customer Service Committee (OCSC) calendar as an agenda item follow-up 
discussions on the implementation of the PSR Pilot Project. 

Ms. Travis-Allen suggested that for the first three months of the PSR pilot program 
transition (July-September 2003) the PSR Task Force submit a quarterly report to 
the OCSC. 

The Chair indicated that he would contact the OCSC Chair (Joan Downey) and 
recommend that the Committee Chair contract Ms. Travis-Allen to establish an 
appropriate time for a follow-up presentation at a future OCSC meeting. 

The Chair extended his thanks to Ms. Travis-Allen. 

Mr. Czechowicz commented that the Council's Service, Reliability and Quality Committee 
(SRQC), which has been renamed the Operations & Customer Service Committee (OCSC), made 
several recommendations to the entire Service Standards package. Mr. Czechowicz referred to 
the June 3rd addendum to the Council's Agenda that provided a summary of Proposed Changes 
to the Service Standards as discussed during the February 24, 2003 SRQC meeting and as 
adopted by the Council's at its March 6, 2003. He stated that the Council's recommendations 
regarding Service Standard la, 2a, 3a, 3d, 5d, 5e, 6a and 9a were included in the Proposed 
Changes To The Service Standards (MTA Board Meeting - June 17, 2003) [June 3rd addendum 
to the Council's Agenda]. 

Page 8 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 



Mr. Czechowicz stated as part of the Service Standards Muni has Passenger Service Reports and 
there are definitions in those reports. Staff has proposed replacing the Major and Minor 
categories with Three Categories - Operator Complaints; a) Dismissed/No Merit, b) No 
Action/Possible Merit and c) Action Taken/Repeated Reports. The Council was provided a 
detailed listing of explanation concerning the actions relative to the three categories (June 3rd 
addendum to Agenda). He pointed out that Muni has proposed changing the category 
Miscellaneous Complaints to Miscellaneous Employees. The rational for this change is that 
complaints have been received that are as part of the PSR process but have nothing to do with 
service on the street, i.e., discourteous office worker. Also, a Commendation category was 
added. 

Mr. Oka moved the following motion, which was seconded by Ms. Hayes: 
Motion: The MTA CAC recommends that the proposed changes to the Service 

Standards be adopted. 

The Chair noted no further discussion on the Motion and called for a vote. The 
Motion carried unanimously with 8 yes votes; 5 absentees. Daniel Murphy (Chair), Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent. 
voted yes; Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Daniel Weaver 
were absent). 

Mr. Stables moved that the Council suspend the agenda and adopt all remaining motions. Ms. 
Vincent seconded the motion. The Chair presented remaining motions to the Council as 
follows: 

[Service, Reliability and Quality Committee (SRQC) meeting of May 19, 2003] 

Motion: The MTA CAC recommends that a report be created explaining major 

discrepancies from the Service standards due within thirty-days from 
publication of the Service standards. 

[Fiscal Year 2004 Budget (Agenda Item 11) - Finance and Administration Committee (FAC) 
meeting of May 28, 2002] 

Motion a: The MTA CAC recommends that the Paratransit and Senior/Disabled 
Cash Fare scheduled from the original staff proposed Municipal Railway 
(MUNI) Budget be restored. 

Motion b: The MTA CAC recommends that the cost for CALTRAIN Joint Powers 
Board (JPB) not be included in the Municipal Railway (MUNI) Budget 
and remain elsewhere in the City's Budget as a City responsibility. 

The Chair noted no further discussion on the Motion and called for a vote. The 
Motion carried unanimously with 8 yes votes; 5 absentees. Daniel Murphy (Chair), Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent. 



Page 9 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

voted yes; Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Daniel Weaver 
were absent). 

Ms. Hayes departed the meeting at this time and the Council failed to maintain 
quorum. 

The Chair suspended Agenda Items 10, 12, 13, 14, 15, 16, 17, 18, and 19. The Chair 
quickly addressed the following suspended agenda: 

Agenda Item 10 - Phelan Loop Island Reconstruction Status Report: Michael 
Burns (Executive Director, Municipal Transportation Agency) held a discussion with Mr. 
Oka and a different understanding of the issues obtained. The Chair indicated that 
during the Chair/Vice-Chairs meeting with the Executive Director the matter would be 
discussed further. 

Agenda Item 12 - MTA CAC Draft Amendment to the Rules of Order: The Chair 
stated that he would assume responsibility for this item. 

Agenda Item 13 - Engineering, Maintenance & Safety Committee (EMSC): 

Announced Committee's next meeting is scheduled for June 19th. 

Agenda Item 14 - Finance and Administration (FAC): Next meeting of the FAC is 
tentatively scheduled for Wednesday, June 18, 2003. 

Agenda Item 15 - O perations & Customer Service Committee (OCSC): The Chair 
commented that the Council adopted the Service Reliability and Quality Committee (SRQC) 
motion of May 19, 2003 under Agenda Item 9. 

Agenda Item 16 - Planning & Marketing Committee (PMC): The Council Chair announced 
that the PMC Chair position was vacant. Mr. Oka stated that since the former Safety, Training 
and Accessibility Committee (STAC) had been incorporated into the Engineering, Maintenance & 
Safety Committee, he would volunteered for the position as Chair of the OCSC. The Council 
Chair accepted Mr. Oka's offer and appointed him as OCSC Chair. 

Agenda Item 17 - Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence Matrixes: The Council Chair 
commented that Committee Members should review Agenda Item 17's attachments. 

Agenda Item 18 - Council Members' Questions and Comments: 

• In response to Cesar Perez's inquiry of scheduling a date for the next Council meeting, 
the Chair indicated that Council Members would be contacted individually to 
determine if a quorum for the tentative date of July 3 could be expected. The 
Chair indicated the date of July 2 was desired. 

• Mr. Stables commented that the Chair should work with Staff in effecting a reduction in 
paper received for the Council's review. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
H\ Thursday, June 5, 2003 

Agenda Item 19 - MTA CAC Agenda Planning: The Council Chair suggested that 
Council Members submit desired locations for planning facilities tour. 

20. Adjournment. The Chair adjourned the meeting at 7:40pm. 

Attachments: 

Agenda Item 8 - American Public Transportation Association (APT) Legislative Update 
Administration Releases TEA 21 Proposal (May 20, 2003) 



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r 



♦ 




Municipal Transportation Agency 

Citizens ' Advisory Council 
City and County of San Francisco 

FINAL MINUTES 

of 
Regular Meeting 

Thursday, June 5, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (MTA CAC Chair) called the 
meeting to order at 6:10pm. 

MTA CAC Members Present: Daniel Murphy (Chair), Steve Ferrario, Ellen Hayes, Bruce 
Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent. 

MTA CAC Members Absent: Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan 
Downey, Daniel Weaver. 

San Francisco Municipal Railway (Muni) Staff Present: Larry Williams (Deputy 

General Manager, Human Resources, Labor Relations and Equal Employment Opportunities 
(EEO), Kate Breen (Manager, Legislative Affairs), Suany Chough (Transit Planner, Capital 
Planning & External Affairs), Darton Ito (Transit Planner, Capital Planning & Grants), Margurite 
Fuller (Principal Administrative Analyst, Capital Planning and External Affairs), Mary Travis-Allen 
(Superintendent, Presidio Division Operations/Muni Passenger Service Request (PSR) Task Force 
Coordinator), Paul Czechowicz (MTA CAC Liaison), Vincent Dunlap (MTA CAC Secretary). 

The Chair announced that the Committee Chair position for the Council's Planning & 
Marketing Committee (PMC) [formerly the Service, Design and Marketing 
Committee (SDMC)] is currently vacant and asked for volunteers. Mr. Oka 
volunteered to assume the duties of PMC Chair. 

The Chair welcomed Cesar Perez who was recently appointed as a member of the Council 
through Supervisor Fiona Ma (District 4) and asked Mr. Perez to contact the Chair following 
today's meeting about serving on the Council's Committees. 

2. Public Comment (Agenda Item 2). The Chair noted no public comment at this time. 

3. Review and Adopt Minutes of May 1, 2003 (Agenda Item 3 - Discussion/Action) 
[Attachment to Agenda]. Linton Stables moved the following motion, which was seconded by 
Bruce Oka: 

Motion To Adopt: The Draft Minutes of the MTA CAC Regular Meeting of May 1, 

2003 be accepted. 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
»(415) 554-6873 FAX (415) 554-4103 

Page 1 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

The Motion to Adopt the draft minutes carried with eight (8) yes votes and five (5) 
absentees. Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton 
Stables, Dorris Vincent votes yes; Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan 
Downey, Daniel Weaver were absent. 

The Chair called for Agenda Item 5 at this time. 

4. Staff Report (Agenda Item 5 - Discussion/Action). Paul Czechowicz (MTA CAC Staff 
Liaison [Muni]) stated that the Staff Report had been distributed in the Council's meeting 
information packages. 

Responding to the Council's inquiry as to the composition of the Municipal Transportation 
Quality Review ("Prop E Audit") Panel, Mr. Czechowicz communicated the following reply from 
Ann Richman (Principal Administrative Analyst, Special Assistant to the Executive Director): 

The contract with Nelson/Nygaard Consulting Associates was successfully negotiated and will be 
presented before the Municipal Transportation Agency Board (MTAB) on June 17, 2003 for 
board approval. The MTAB, Controller, and Board of Supervisors approvals are required for 
execution and notice to proceed. The panel members were: 

• Jim Chappel (President, San Francisco Planning and Urban Research [SPUR] Association) 

• Loz Cofresi-Howe (Principal Analyst, Construction Division [Muni]) 

• Deborah Weil Denison (Information Technology {IT} Project Director [Muni]) 

• Noriake Hirasuna (Director, Controller's Audits Division [San Francisco Controller's 
Office]) 

• Daniel Murphy (Chair, Municipal Transportation Agency, Citizens' Advisory Council (MTA 
CAC) 

Ms Hayes commented she had participated in a group visit to the Naval Shipyard and had the 
opportunity to ride aboard one of the restored Southern Pacific trains at the Naval Shipyard. As 
development of the shipyard is being planned and the need for transportation to this area is 
contemplated, Muni should become involved in the shipyard's transportation planning 
needs by considering a rail service (similar to the Historic Rail System Milan Cars) 
along the shipyard's shoreline and to the museum as a possible tourist attraction. 
Ms. Hayes stated that an opportunity exist for Muni to bolster the economic engine and bring 
economic vitality into this area. 

Mr. Czechowicz stated that Ms. Hayes comments would be forwarded. 

In response to Linton Stables inquiry regarding Eve Eichwald (City Projects, Controller's Office, 
City and County of San Francisco) email of Wednesday, June 4, 2003 concerning feedback on 
proposed Muni charter amendment, Mr. Czechowicz stated that the amendment would remove 
fare settings currently from the Municipal Transportation Agency Board (MTAB) allowing the 
Board of Supervisors to set fares. Mr. Czechowicz acknowledged that the proposed charter 
amendment was sent to the Council by the Controller's Office. He commented that the 
Controller's Office was interested in cost and the Council's interest should be more of 
governance - controlling revenues and expenses. He suggested that the Council could make a 

Page 2 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

recommendation (motion) concerning the proposed amendment as an item under the Staff 
Report. 

The Chair suggested that Council Members should provide comment directly to the 
Controller's Office regarding the proposed charter amendment. Mr. Murphy expressed 
his concern the proposed charter amendment would have on Muni's finances. Mr. Murphy 
conveyed the opinion that service cuts could result rather than fare increases and that the 
Council had received Community feedback preferring fare increases to service cuts. 

Mr. Stables suggested that since the proposed Muni charter amendment was not an 
actual agenda item Council Members should contact Supervisors and urge them not 
to support the amendment. 

Mr. Murphy stated that the Council's Finance and Administrative Committee (FAC) 
could calendar the proposed charter amendment as an agenda item and submit its 
recommendation to the Council. 

5. Report of the Chair (Agenda Item 4 - Discussion/Action). The Chair announced that Nia 
Crowder (MTA CAC Vice-Chair) and he met with Department of Parking and Traffic [DPT] Staff 
(Gerald Norman (Executive Director), Lorraine Fuqua and Diana Hammons (Director, 
Government Relations & Public Affairs)) to discuss the Department's interface with the Council. 
As a result of the meeting, it was suggested that the following DPT functions be incorporated in 
the Council's Committee structure: 

• The Council's Operations & Customer Service Committee (OCSC) instead of the 
Engineering, Maintenance & Safety (EMC) review Traffic Operations and Construction. 

• The Engineering, Maintenance & Safety Committee (EMCS) instead of the Planning & 
Marketing Committee (PMC) review Traffic Management. 

6. Unions Negotiation Update (Agenda Item 6 - Discussion/Action). Prior to the Council's 
Call to Order an informal presentation concerning this agenda item was given by Larry Williams 
(Deputy General Manager, Human Resources, Labor Relations and Equal Employment 
Opportunities (EEO [Muni]). [Refer to June 2nd addendum to Agenda]. 

In accommodating staff's request, the Chair called for Agenda Item 8. 

7. Advocacy Documents Presentation Relative to the Federal Transportation 
Reauthorization (T3) (Agenda Item 8 - Discussion/Action). Kate Breen (Manager, Legislative 
Affairs [Muni]) referred to the Recommendations on TEA-21 Reauthorization [attachment to 
Agenda Item 8] and stated that Muni coordinates with both state and nation-wide transit 
advocates advocating that the federal government current program structure used to spend 
transit dollars remain the same. Ms. Breen explained that the reauthorization and authorization 
legislation essentially sets the policy priorities for spending federal transportation dollars 
generated by the Gas Tax. The annual appropriations process determines the programming of 
funds. 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

She explained that the Transportation Equity Act for the 21st Century (TEA-21) was a six-year 
law that expires on September 30, 2003 that affects Muni's program structures and funding 
levels. Ms. Breen provide the Council a copy of the American Public Transportation Association 
(APT) summary update on the Department of Transportation TEA-21 reauthorization proposal 
(attachment). She commented that the current Federal Administration has kept most of the 
highway program structure in tact, but there are proposals within the Federal Transit Program 
that would be of great concern for Muni and transit operators that operate in older urban 
communities. Specifically, the proposal to eliminate the Rail Modernization Program and the 
Bus Discretionary Program, which would be folded into a fiscal formula program, would cause 
Muni to loose direct funding eligibility. Muni would have to compete within the region for 
funding. Ms. Breen expressed the opinion that due to the time constraints quite possibly a one 
or two-year extension of the current program would transpire with a subsequent revised bill. 
The current proposal allows the opportunity for Legislators to include high priority projects. 

Working with the City and County of San Francisco and as prioritized in the Vision Plan, Muni 
has submitted three high priority projects - the Third Street Light Rail Transit Project, Geary 
Street Bus Rapid Transit (BRT) and the San Francisco NextBus (Automatic Vehicle 
Location/Global Position System Improvements). The Third Street Light Rail Transit Project 
must be reauthorized in any future Federal legislation so that requests can be presented to 
Congress each year to for appropriations particular to Phase II - the Central Subway System. It 
has been recommended that Federal legislation incorporate language that investment in Phase I 
counts towards the entire project with a reasonable match of local funding. Ms. Breen 
commented that San Francisco has very good representation in Washington and is fortunate in 
having an incredible strong advocate for Muni, Congresswoman Nancy Pelosi (California 8th 
District). 

In response to Mr. Murphy's question regarding the hierarchy concerning projects priority, Ms. 
Breen stated that the manner in which the Committee submits project requests is basically by 
funding category to prevent one project from competing against another for funding. 
Essentially, the Third Street Light Rail Transit Project is a new starts project request, the Geary 
Street Bus Rapid Transit (BRT) is a bus request, and NextBus is an Intelligent Transportation 
System (ITS) request. 

Mr. Murphy asked, if funding is still be sought for Phase I of the Third Street Light Rail Project? 
Ms. Breen stated that the new starts Federal funding is only for Phase II- the Central Subway 
System of the funding plan for the Third Street Light Rail Project. She commented that Muni 
received its first infusion of funding for preliminary engineering this past year. 

In response to Steve Ferrario questions regarding the funding of the Third Street Light Rail 
Project extending beyond King Street and estimated completion, Ms. Breen explained that with 
the assumption of the Proposition B rollover commitment, Phase I is fully funded. Phase I is 
expected to be in operation in 2005 and Phase II is projected to be in operations in 2012. A 
preliminary engineering consultant is on board for Phase II - the Central Subway System. 

Mr. Murphy asked if the TEA-21 proposal in any way affect vehicle replacement funding? Ms. 
Breen stated that the issues regarding the vehicle replacement formula are resolved during the 



Page 4 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

capital priorities process, which is funded by formula money (5307 Urbanize Formula Money) to 
the region. 

In summary, Ms. Breen expressed the opinion that the interest of Muni to some degree is a 
minority interest considering the large representation of suburban transit operators in the 
regional process. By folding in the dedicated funds for Rail Modifications and Bus Discretionary 
Programs into a formula program, Muni would have to compete for funding from a less 
favorable position. She concluded the presentation by stating that the current proposal is 
objectionable with respect to Muni's interest and other transit operators that operate in older 
urban communities. 

The Chair extended his thanks to Ms. Breen for addressing the Council and called Agenda 
Item 7. 

8. Short Range Transit Plan (SRTP)/ Capita I Improvements Projects (CIP) Drafts 

(Agenda Item 7 - Discussion/Action). Suany Chough (Transit Planner, Capital Planning & 
External Affairs Division) introduced Darton Ito (Transit Planner, Capital Planning & Grants) and 
Margurite Fuller (Principal Administrative Analyst, Capital Planning and External Affairs). Ms. 
Chough began the presentation by stating that the Council was provided copies of the draft 
FY12004-FY2023 Short Range Transit Plan (SRTP) [June 2nd addendum to the Council's 
Agenda]. She explained that the SRTP is Muni's primary planning document that is updated 
every two years as required by the Municipal Transportation Commission (MTC). The SRTP is a 
publication of Muni's service plans and standards, Capital Improvement Program (CIP), and 
Operating/Financial Plan. She explained that the last SRTP was published in 2001. An interim 
amendment was made to the 2002 SRTP that was published in December 2002 in compliance 
to the Bayview Advocates settlement agreement. Ms. Chough stated that the amendment has 
been folded into the draft SRTP and substantively all the information in the amendment has 
been included in the draft SRTP (Page 83). Twenty projects that had been identified in the 
settlement agreement were analyzed and are included in the draft SRTP concerning ridership 
effects, construction timeline, demographics, and operating and capital cost. 

Ms. Chough summarized the significant changes that are included in the draft SRTP that 
addressed the follows: 

• The Third Street Light Rail Project (Page 15). 

• Highlights concerning Proposition "E" Service Standards including actual performance 
measures (Page 27). 

• Description of the City Charter's conditions that are required to be met for proposing 
fare increases for both regular and paratransit fares. 

• Alternative Fuels Program and efforts to reduce total fleet admissions. 

• Capital Improvement Program (CIP) (Page 93). 

• Establishment as subprograms under the CIP, Bus Rapid Transit (BRT) Program (Page 
84) and the Transit Preferential Streets (TPS) Program (Page 85) as projects included 
as part of the SRTP amendment. 

She stated that the CIP needs far exceeded the project funds available. The need for non- 
Federal Funds (local matching funds) could affect Muni's ability to deliver some Capital Projects. 



Page 5 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

Ms. Chough explained that the SRTP is the operating/financial plan, a twenty-year plan for 
operating service. She commented that it is assumed for Fiscal Year 2004 that the fare 
increase proposal will be effected and funds from preventative maintenance, which are capital 
monies, will be available for operating assistance. The twenty-year planning timeframe includes 
dedicated paratransit funding, operating assistance from reauthorized Proposition B, and regular 
adjustments to the fare structure. Expenses account for changes in employee salaries and 
benefits as negotiated in the past two years as well as significant growth in paratransit. 

Ms. Chough stated that the June 2nd Draft of the SRTP would be presented to the 
MTAB on July 1st for approval and for opening a public comment period. The public 
review period is expected to be a thirty-day process from July 1st to August 5th. A 
public hearing regarding the draft SRTP would be held at the August 5th MTAB and 
the final document is expected to be present to the MTAB in September. Ms. Chough 
requested that the Council notify her of any significant changes in the next couple of days and 
the draft could be revised prior to presenting it to the MTAB. 

Mr. Oka commented that the MTAB recommendation to Muni staff regarding paratransit fares 
has created inequities in paratransit fare structure. He stated that the Paratransit Coordinating 
Council has developed a plan recommending the equalization of paratransit fares beginning in 
2004 by increasing Lift and Group Van fares to $1.00 over a two-year period. Ms. Chough 
stated that the SRTP reflects decisions made at the MTAB level and to the extend 
that the SRTP is used as an advocacy document, language could be added to the 
draft SRTP's accessibility section or in the operating financial plan that indicate that 
discussions about adjusting the paratransit fares in the next year. The Chair stated 
that Council would discuss the paratransit fare structure issue under Agenda Item 11. 

Ms. Hayes, Mr. Oka and Mr. Ferrario departed the meeting. The Secretary raised a 
Point of Order advising the Chair that the Council does not have enough members 
present for a quorum and suggested that the Council recess. The Chair stated the 
Council would continue to hear reports but no action would be taken until members 
returned. 

The Chair commented that the reason for the SRTP presentation is because staff has indicated 
that the Council becomes more involved in the SRTP process, and it is hoped that SRTP issues 
would be raised in Committee. Staff has indicted that some of the policy recommendations 
made by the Council need to be incorporated into the SRTP. He stated that the SRTP is an 
important policy document that is used in understanding Muni's priorities. 

Dorris Vincent asked about the planned temporary use of diesel bus on the 16th Street Mission 
Bay route. Ms. Chough stated that because of delays in funding for the 16th Street electrical 
overhead construction the use of diesel buses is a last resort option. Ms. Chough acknowledged 
that the possible use of diesel buses would begin after the Third Street Light Rail opening 
(sometime in 2005) and until the electrical overhead is constructed. Ms. Vincent suggested 
that clean diesel buses be used. The Chair explained that the new diesel buses are vastly 
cleaner than the old diesel buses and have emissions that are almost undetectable. Mr. Murphy 
added as part of the Eleven-Point Agreement there was discussion of prioritizing the use of 



Page 6 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

cleaner fueled vehicles in neighborhoods that have air quality issues. Linton Stables 
commented that hopefully by 2005 Alternative Fuels vehicles would be in use. 

Norman Rolfe commented regarding the Route Electrification Study (Page 81 of the draft SRTP) 
that the 47-Van Ness route should have a higher priority for electrification since at 
least half the line is currently electrified. The Chair suggested that Mr. Rolfe should 
make recommendations concerning the draft SRTP through the Council's Planning & 
Marketing Committee (PMC). 

Ms. Hayes, Mr. Oka and Mr. Ferrario returned and a quorum was reestablished. 

The Chair extended his thanks to Ms. Chough for addressing the Council. 

9. Changes to the Passenger Service Report (PSR) and FY2004 Service Standards 

(Agenda Item 9 - Discussion/Action). Mr. Czechowicz explained that Mary Travis-Allen 
(Superintendent, Presidio Division Operations/Muni Passenger Service Request (PSR) Task Force 
Coordinator) would address the issues regarding changes to the PSR process and the impact 
the changes would have on the FY2004 Service Standards, and that he would talk to the actual 
proposed changes to the Service Standards as noted in the June 3rd addendum to the Council's 
Agenda. 

Ms. Travis-Allen indicated that the revised PSR procedures would be effected on July 1, 2003. 
The revised procedures are being set forth as a pilot project that affords Muni the ability to take 
commentary and suggestions as to the efficacy of the process, make refinements during the 
one-year transition, and allow for revised PSR procedures inclusion in next year's Transit 
Operators contract negotiations. During the month of June efforts have been undertaken to 
have the PSR Standard Operating Procedures (SOP) approved by the Rules and Procedures 
Board and providing training to the Division Superintendents and Union Representatives. The 
PSR Task Force will remain in place during the course of the pilot project and establish criteria 
for the review, investigations, and determining merit of complaints. She stated that essentially 
the goal in relation to Proposition E Service Standards is to reduce PSR complaints by 10%. 
She briefed the Council on the revised PSR administrative procedures and redefined categories 
to be employed in processing complaints as follows: 

• Eliminate major or minor complaint categories. Replacing categories with three other 
categories. 

• American Disability Act (ADA) PSR complaints procedures unchanged. 

• Direct involvement of Division Superintendents and Labor Representatives in reviewing 
complaint and removal of the neutral hearing process. 

• Discretionary considerations by Division Superintendents regarding factors surrounding 
complaints (i.e., possible missing service on the line, events affecting service, 
mechanical difficulties, Transit Operators work record, etc), and waiving processing 
timeline. 

• Clearly identify behavioral trends by establishing complaint suspense files regarding 
dismissed complaints. Should a Transit Operator receive three to five additional or 
similar complaints within a six-month period a review of the Operator's performance 
would occur. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

• Mandatory referral to Employee Assistance Program (EAP), Ambassador Program for skill 
and interpersonal training. 

• Transit Operators would be subject to disciplinary action following completion of 
mandatory referral if complaints continue. 

Ms. Travis-Allen stated statistics revealed that 13,373 PSRs were received in Fiscal Year 2002. 
Of that number of complaints, a total of 1,056 complaints were categorized as major 
complaints. Alarmingly, when the public was contacted to attend a hearing 782 of the total 
1,056 complainants whose grievances were identified as major complaints did not respond to 
attend scheduled hearings. Of the 1,056 complaints reviewed through the hearing process, the 
hearing officer found 63 complaints invalid and 90 complaints valid. Under the current PSR 
process, valid complaints are returned to the Division Superintendents for administering 
progressive discipline, which could include Caution and Re-instruct (C&R), written warning or 
possible suspension. As part of this process the cause of the complaints were difficult to 
identify and a proactive corrective resolution was not being done. Glaringly evident was that in 
processing complaints solely based on a matrix the public was desponded with the results of 
the PSR process and a small percentage of employees did not take complaints seriously. 

In summary, Ms. Travis-Allen remarked that it is hoped that the revised process creates a 
personal ownership of what is seen as a problem, Division Superintendents and Union 
Representatives effectively working together in addressing complaints, satisfying the public, 
improve the morale and credibility of Muni employees, and achieve a reduction in some types of 
complaints. 

The Chair recommended that as the process develops over the year, the Operations 
& Customer Service Committee (OCSC) calendar as an agenda item follow-up 
discussions on the implementation of the PSR Pilot Project. 

Ms. Travis-Allen suggested that for the first three months of the PSR pilot program 
transition (July-September 2003) the PSR Task Force submit a quarterly report to 
the OCSC. 

The Chair indicated that he would contact the OCSC Chair (Joan Downey) and 
recommend that the Committee Chair contract Ms. Travis-Allen to establish an 
appropriate time for a follow-up presentation at a future OCSC meeting. 

The Chair extended his thanks to Ms. Travis-Allen. 

Mr. Czechowicz commented that the Council's Service, Reliability and Quality Committee 
(SRQC), which has been renamed the Operations & Customer Service Committee (OCSC), made 
several recommendations to the entire Service Standards package. Mr. Czechowicz referred to 
the June 3rd addendum to the Council's Agenda that provided a summary of Proposed Changes 
to the Service Standards as discussed during the February 24, 2003 SRQC meeting and as 
adopted by the Council's at its March 6, 2003. He stated that the Council's recommendations 
regarding Service Standard la, 2a, 3a, 3d, 5d, 5e, 6a and 9a were included in the Proposed 
Changes To The Service Standards (MTA Board Meeting - June 17, 2003) [June 3rd addendum 
to the Council's Agenda]. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 



Mr. Czechowicz stated as part of the Service Standards Muni has Passenger Service Reports and 
there are definitions in those reports. Staff has proposed replacing the Major and Minor 
categories with Three Categories - Operator Complaints; a) Dismissed/No Merit, b) No 
Action/Possible Merit and c) Action Taken/Repeated Reports. The Council was provided a 
detailed listing of explanation concerning the actions relative to the three categories (June 3rd 
addendum to Agenda). He pointed out that Muni has proposed changing the category 
Miscellaneous Complaints to Miscellaneous Employees. The rational for this change is that 
complaints have been received that are as part of the PSR process but have nothing to do with 
service on the street, i.e., discourteous office worker. Also, a Commendation category was 
added. 

Mr. Oka moved the following motion, which was seconded by Ms. Hayes: 
Motion: The MTA CAC recommends that the proposed changes to the Service 

Standards be adopted. 

The Chair noted no further discussion on the Motion and called for a vote. The 
Motion carried unanimously with 8 yes votes; 5 absentees. Daniel Murphy (Chair), Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent. 
voted yes; Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Daniel Weaver 
were absent). 

Mr. Stables moved that the Council suspend the agenda and adopt all remaining motions. Ms. 
Vincent seconded the motion. The Chair presented remaining motions to the Council as 
follows: 

[Service, Reliability and Quality Committee (SRQC) meeting of May 19, 2003] 

Motion: The MTA CAC recommends that a report be created explaining major 

discrepancies from the Service standards due within thirty-days from 
publication of the Service standards. 

[Fiscal Year 2004 Budget (Agenda Item 11) - Finance and Administration Committee (FAC) 
meeting of May 28, 2002] 

Motion a: The MTA CAC recommends that the Paratransit and Senior/ Disabled 
Cash Fare scheduled from the original staff proposed Municipal Railway 
(MUNI) Budget be restored. 

Motion b: The MTA CAC recommends that the cost for CALTRAIN Joint Powers 
Board (JPB) not be included in the Municipal Railway (MUNI) Budget 
and remain elsewhere in the City's Budget as a City responsibility. 

The Chair noted no further discussion on the Motion and called for a vote. The 
Motion carried unanimously with 8 yes votes; 5 absentees. Daniel Murphy (Chair), Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent. 



Page 9 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 

voted yes; Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Daniel Weaver 
were absent). 

Ms. Hayes departed the meeting at this time and the Council failed to maintain 
quorum. 

The Chair suspended Agenda Items 10, 12, 13, 14, 15, 16, 17, 18, and 19. The Chair 
quickly addressed the following suspended agenda: 

Agenda Item 10 - Phelan Loop Island Reconstruction Status Report: Michael 
Burns (Executive Director, Municipal Transportation Agency) held a discussion with Mr. 
Oka and a different understanding of the issues obtained. The Chair indicated that 
during the Chair/Vice-Chairs meeting with the Executive Director the matter would be 
discussed further. 

Agenda Item 12 - MTA CAC Draft Amendment to the Rules of Order: The Chair 
stated that he would assume responsibility for this item. 

Agenda Item 13 - Engineering, Maintenance & Safety Committee (EMSC): 

Announced Committee's next meeting is scheduled for June 19th. 

Agenda Item 14 - Finance and Administration (FAC): Next meeting of the FAC is 
tentatively scheduled for Wednesday, June 18, 2003. 

Agenda Item 15 - O perations & Customer Service Committee (OCSC): The Chair 
commented that the Council adopted the Service Reliability and Quality Committee (SRQC) 
motion of May 19, 2003 under Agenda Item 9. 

Agenda Item 16 - Planning & Marketing Committee (PMC): The Council Chair announced 
that the PMC Chair position was vacant. Mr. Oka stated that since the former Safety, Training 
and Accessibility Committee (STAC) had been incorporated into the Engineering, Maintenance & 
Safety Committee, he would volunteered for the position as Chair of the OCSC. The Council 
Chair accepted Mr. Oka's offer and appointed him as OCSC Chair. 

Agenda Item 17 - Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence Matrixes: The Council Chair 
commented that Committee Members should review Agenda Item 17's attachments. 

Agenda Item 18 - Council Members' Questions and Comments: 

• In response to Cesar Perez's inquiry of scheduling a date for the next Council meeting, 
the Chair indicated that Council Members would be contacted individually to 
determine if a quorum for the tentative date of July 3 could be expected. The 
Chair indicated the date of July 2 was desired. 

• Mr. Stables commented that the Chair should work with Staff in effecting a reduction in 
paper received for the Council's review. 

Page 10 of 11 



Municipal Transportation Agency 
Citizens 7 Advisory Council 
Final Minutes of Regular Meeting 
Thursday, June 5, 2003 



Agenda Item 19 - MTA CAC Agenda Planning: The Council Chair suggested that 
Council Members submit desired locations for planning facilities tour. 

20. Adjournment. The Chair adjourned the meeting at 7:40pm. 

Attachments: 

Agenda Item 8 - American Public Transportation Association (APT) Legislative Update 
Administration Releases TEA 21 Proposal (May 20, 2003) 



Page 11 Of 11 



< 



( 




°[ p. 3 

I 



City and County of San Francisco 
Municipal Transportation Agency 
^Citizens' Advisory Council 

-^ Notice (^Cancellation of Regular Meeting 
^ for 

Thursday, July 3, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room 335$)CUMENTS [ 

San Francisco, CA j UL _ 2 2003 



Members: 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 



SAN FRANCISCO 
PUBLIC LIBRARY 






k 



Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 

Committees: 
Engineering, Maintenance & Safety Committee f EMSO 

(Formerly Engineering and Maintenance Committee [EMC]) 
Nia Crowder (Chair), Bruce Oka, Steve Ferrario, Linton Stables, Daniel Weaver 

Finance and Administration Committee (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka 

Operations & Customer Service Committee (OCSC) 

(Formerly Service, Reliability and Quality Committee [SRQC]) 
Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Bruce Oka, Norman Rolfe 

Planning & Marketing Committee (PMC) 

(Formerly Service, Design and Marketing Committee [SDMC] 
Bruce Oka (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 

The Municipal Transportation Agency Citizens' Advisory Council (MTA CAC) will not 
hold its regular scheduled meeting, Thursday, July 3, 2003 at 5:30PM. No agenda for 
this meeting was posted and distributed in advance. 

Please contact Vincent Dunlap (Council Secretary) at (415) 554-6873 should you have any 
questions. 

Notes: 

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library 
(Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 

The MTA CAC may be contacted as follows: 
Municipal Transportation Agency, Citizens' Advisory Council 



401 VAN NESS AVENUE-Room 334 -SAN FRANCISCO-CA. 94102-4524 
»(415) 554-6873 FAX (415) 554-4103 



Disability Access 

Meetings are normally held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. The conference room is to the right, down the inner hallway, 
and on your left. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 
72 hours in advance of need at (415) 554-6873. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible 
for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 
http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554- 
7724; by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
by the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying 
activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, 
Suite 3900, San Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



<. 




?o.3 



City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



DOCUMENTS DEPT. 

AUG - 1 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Notice Regular Meeting and Agenda 

Thursday, August 7, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 



-?/o1 



> 



Members: 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 

Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 

Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 

Committees: 

Engineering, Maintenance & Safety (EMSC) 

Nia Crowder (Chair), Steve Ferrario, Bruce Oka, Linton Stables, Daniel Weaver 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka 

Operations & Customer Service Committee (OCSC) 

Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Norman Rolfe 

Planning & Marketing Committee (PMC) 

Bruce Oka (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 



NOTES: 

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library 
(Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 



The MTA CAC may be contacted as follows: 

Municipal Transportation Agency Citizens' Advisory Council 

401 Van Ness Avenue Room 334 - San Francisco, CA 94102-4524 

S(415) 554-6873 FAX (415) 554-4103 



ft 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 
stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni 
accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible 
for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 72 
hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that M 
deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 

http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554-7724; 
by fax (415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by 
San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying activity. For m 
information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, Suite 3900, San Franci; 
CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 



) AGENDA 



Regular Meeting 

Thursday, August 7, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room #335) 

San Francisco, California 



Item Number/Item Estimated Time 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Review and Adopt Minutes of June 5, 2003 (Discussion/ Action) 

[Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/ Action) [Attachment] 5:41 
Paul Czechowicz (MTA CAC Staff Liaison) 

Council-Initiated Items (Discussion/ Action) 

' 6. TransLink Interagency Participation Agreement 

[Attachments] 5:46 

(Note: Item referred from FAC meeting of July 16, 2003) 

7. MTA CAC Draft Amendment to the Rules of Order 6:00 
(Daniel Murphy, Chair) 

8. Election of Council Chair and Vice-Chair 6:15 

9. Finance & Administration Committee (FAC) Recommendation 

(July 16, 2003 meeting) (Daniel Murphy, Chair FAC) 6:25 

Motion a: The MTA CAC recommends that in Metro Stations fare 
gates that don't accept tokens be marked as such. All 
fare gates in Metro should be repaired and maintained 
such that they accept tokens 

Motion b: The MTA CAC recommends that local and regional 
lawmakers support more funding for Muni under SB 
916, but not at the expense of the Transbay Terminal 
Project. 



) 



10. Planning & Marketing Committee (PMC) Recommendations (July 21, 
2003 meeting) Bruce Oka (Chair, PMC) 

Motion a: The MTA CAC recommends that the Third Street Light 
Rail Line have its own letter designation, made after 
seeking community input, structured in such a way 
that within the Metro Subway inbound passengers 
board a Third Street designated line and outbound 
passengers board a line designated with the letter of 
the connecting line. 

Motion b: The MTA CAC recommends that the following be 
included in the San Francisco Municipal Railway 
FY2004-FY2023 Short Range Transit Plan: 

Under the Route Electrification Study, Page 81, Figure 
38 (Route Electrification Program), the 47-Van Ness 
should be at a higher priority for trolley bus 
electrification than the year 2018. 

A California and Hyde Cable Car Line should be 
considered as an addition to the Cable Car Expansion, 
Page 72. 

The Third Street Light Rail Line have its own letter 
designation made after seeking community input, 
structured in such a way that within the Metro Subway 
inbound passengers board a Third Street designated 
line and outbound passengers board a line designated 
with the letter of the connecting line be appropriately 
incorporated into the SRTP. 



6:40 



Muni not consider using double-deck buses, 
Vehicle Types - New Vehicle Types, Page 74. 



New 



Plans concerning the Geary BRT should specifically 
state that the Geary BRT be designed and built such 
that it could be converted to Light Rail Transit (LRT) in 
the future. (Pages 84 and 85 - Bus Rapid Transit 
(BRT) Program). 

Should a project a project office in the Bayview 
neighborhood not be established for community liaison 
activities as well as assistance to local and minority 
contractors, the location of the project office should be 
indicated or the last sentence to paragraph 1, under 
Project Status (Page 21) should be deleted. 

Change the third paragraph of Page 21 - Operating 
Plan to read, "Before the final service changes are 
determined, the planned service changes will be 






I) 



) 



presented to the public, reviewed by the Bayview 
Hunters Point Project Area Committee (PAC), and 
presented to the public and the MTA Board for 
approval. 

Add to the following sentence to the second paragraph 
of Page 48 - Public Outreach, "Public Outreach also 
include representation by members of the Municipal 
Transportation Citizens' Advisory Council from each 
District in San Francisco. 

A statement should be added that Muni should 
coordinate with Redevelopment and City Planning 
Agencies regarding extending transit line service into 
the Bayview Hunters Point Naval Shipyard. 

11. Operations & Customer Service Committee (OCSC) 
Recommendation (July 21, 2003 Meeting (Joan Downey, Chair OCSC) 
[Attachment] 6:55 

Motion: The MTA CAC supports staff's proposal to designate all 

Municipal Railway Lines as Proof of Payment Lines. 

Committee Reports (Discussion/ Action) 

12. Engineering, Maintenance & Safety Committee (EMSC) 7:00 
(Nia Crowder, EMSC Chair) 

Last meeting held: June 19, 2003. 

Items discussed: Revision of DPT Sidewalk/Driveway Violation Flyer; Breda 
Maintenance Concerns; Performance of Lift-U Equipment on 6200, 8200 and 
8300 Series Coaches; Jerking/Lurching during Breda LRV Operations; Third 
Street Light Rail Project Update. 

Tentatively Scheduled Next regular meeting: Thursday, August 21 
2003, 1145 Market, 6 th Floor (Main Conference Room), 4:00 PM. 

Pending Topics for Discussion: Revision of DPT Sidewalk/Driveway 
Violation Flyer; Traffic Management System/Ocean Avenue Project 
Signalization; Traffic Signalization System at St. Francis Circle; Integration of 
DPT and Muni Central Offices, Report on Central Subway; Bus Rapid Transit 
(BRT) (Geary); T3 Presentation to the Council and MTA CAC Interaction; 
Steps Concerning Muni's Vision Plan Implementation; Ocean Avenue Traffic 
Alignment Plans. 

Quarterly/Bimonthly Updates: Municipal Railways Headquarters; 
Alternative Fuel Pilot Program (AFPP); Third Street Light Rail Project; N- 
Judah. 

13. Finance and Administration (FAC) 7:05 
(Daniel Murphy, FAC Chair) 



Last meeting held: July 16, 2003. 

Items discussed: Fiscal Year 2004 Budget Update, Implementation of Fare 
Increase, TransLink Interagency Participation Agreement, Regional Funding 
Opportunities (Perata Bill, Expenditure Plan, etc). 

Tentatively Scheduled Next regular meeting: Wednesday, August 20, 
2003, 401 Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Suggested Topics from FAC May 28, 2003 meeting: 

CalTrain Joint Powers Board (JPB) Funding Change; DPT Budget Update; 
Capital and Grants Funding Process/Accounting and Appropriations Authority; 
Review of Budget Process; Federal Program Formula Funds. 

Pending Items for Discussion: 

August 2003 - Shortfall in Capital Budget Over Coming 20 Years; Insurance 
Overview, Risk Management, and Effect of Proposition E; Vehicle 
Maintenance System/Materials Management System (VMS/MMS); Municipal 
Railway Improvement Fund (MIF). 

September 2003 - Fiscal Year 2001/2002 Audits (Metro East Land 
Acquisition Accounting); Financial Savings/Financial Difference in the Use of 
Disabled Sticker on Paratransit Regional Identification Card and the 
Discontinued Disabled "D" Magnetic Pass. 

October 2003 - Transit Impact Development Fee (TIDF)/Soma Service 

Follow-up. 

Follow-up Items: Quarterly Review of Revenues and Expenses; Parking 
Revenues, Review of Previous Year's Budget Recommendations, Fiscal Year 
2004 Muni/DPT Budgets, MTA CAC Budget Recommendations of February 19, 
2003; Deficit Closure Plan and Force Reductions. 

14. Operations & Customer Service Committee (OCSC)) 7:10 

(Formerly Service Reliability and Quality [SRQC]) 
(Joan Downey, OCSC Chair) 

Last meeting held: July 21, 2003. 

Items discussed: Station Operations; Revision to Muni Transfer Policy; 
Rescue Muni J, L, M & N Lines Recommendations Follow-up,; 39 Coit Service 
Improvement Follow-up; Cable Car Follow-up. 

Tentatively Scheduled Next regular meeting: Monday, August 18, 
2003, 401 Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Items for Discussion: 

August 2003 - Bus Cleaning; Cable Car Fares and Transfers; DPT Parking 
Control Officers (PCOs) Organization; Fare Gates; Non-operations of Three 
Car LRV's within the Metro Subway System (Referred from Engineering, 



* 



' 



C 



Maintenance & Safety Committee (EMCS) meeting of June 19, 2003 [Mr. 
Ferrario]) 

Follow-up Items: 39 Coit Service Improvement; Passenger Service Report 
(PSR); Cable Car. 

'15. Planning & Marketing Committee (PMC) (Bruce Oka, PMC Chair) 

(Formerly Service Design & Marketing [SDMC]) 7:15 

Last meeting held: July 21, 2003. 

Items discussed: Rail Line Service Designation for Third Street 
Light Rail; Review of San Francisco Municipal Railway FY2004- 
FY2023 Short Range Transit Plan (SRTP) 

Tentatively Scheduled Next regular meeting: Monday, August 
18, 2003, 401 Van Ness, Room 334 (Conference Room 335), 5:30 
PM. 

Pending Items for Discussion: To be determined. 

16. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence Matrixes 

[Attachments] (Discussion/ Action) 7:20 

17. Council Members' Questions and Comments (Discussion/ Action) 7:25 

18. MTA CAC Agenda Planning (Discussion/Action) 7:30 
Facilities Tour 

19. Adjournment 7:35 

Attachments: 

Agenda Item 6 - 

Draft MTAB Calendar Item (Brief Description: Requesting authorization for the director of 

Transportation to execute the TransLink Interagency Participation Agreement) 

Allocation of TransLink Operating Cost 

Agenda Item 11 - 

Draft MTAB Calendar Item (Brief Description: Designating all Municipal Railway lines as Proof-of- 

Payment lines. 

Agenda Item 16 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



i) 



c 



c 



c 




Municipal Transportation Agency 
Citizens ' Advisory Council 

City and County ofSan Francisco 

' J ^ DOCUMENTS DEPT. 

% FINAL MINUTES $Ep j ^3 

of 
Regular Meeting SAN francisco 

PUBLIC LIBRARY 
Thursday, August 7, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Nia Crowder (MTA CAC Vice Chair) called the 
meeting to order at 5:40pm. 

MTA CAC Members Present: Daniel Murphy (Chair), Nia Crowder (Vice Chair), Sue Cauthen, 
Art Cimento, Joan Downey Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, 
Linton Stables, Dorris Vincent, Daniel Weaver. 

San Francisco Municipal Railway (Muni) Staff Present: Ann Carey (Financial Manager, 
Finance and Administration), Paul Czechowicz (MTA CAC Liaison), Vincent Dunlap (MTA CAC 
Secretary). 

2. Public Comment (Agenda Item 2). Ms. Paula Fraser, a resident of San Francisco, stated 
that her residence is on Church Street and that the J-Church Metro Line travels directly in front 
of her home. Ms. Fraser expressed concern regarding the safety condition of the track, rail 
switch, and track bed located in front of her home. Ms. Fraser comment that in her opinion 
there is apparently much repair work that should be done to the tracks at this location. She 
provided the Council photographs of the track areas concerned. Commenting that Light Rail 
Vehicle (LRV) Transit Operators do not observe the Stop Sign at 29 th and Church Streets and 
operate the LRVs in excessive speeds when traveling in an "out of service" mode, Ms. Fraser 
stated that the noise from the Breda LRVs has made it unbearable to use the front room of her 
home for the purpose of sleeping. She also expressed concern about the vibration effect on her 
home. Employed as a Train Controller with the Bay Area Rapid Transit (BART) Operations 
Control Center, she expressed the opinion that the rails are not the right type of track for the 
Breda LRVs, i.e., the proper weighed rail for the weight of the Breda LRVs. 

Ms. Downey commented that the N-Judah LRV speed and vibration affect on homes along Carl 
Street has been a continued complaint by residents in her neighborhood. 

Mr. Murphy (Chair) arrived and Ms. Crowder relinquished the Chair's position to Mr. Murphy at 
this time. 

The Chair stated that Ms. Fraser's concerns would be referred to the Council's Engineering, 
Maintenance & Safety Committee (EMSC) for its August 21 st meeting. Mr. Czechowicz stated 
that he would forward Ms. Fraser's concerns to the Muni staff for appropriate review. 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
8(415)554-6873 FAX (415)554-4103 

Page 1 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

3. Review and Adopt Minutes of June 5, 2003 (Agenda Item 3 - Discussion/Action) 
[Attachment to Agenda]. Linton Stables moved the following motion, which was seconded by 
Bruce Oka: 

Motion To Adopt: The Draft Minutes of the MTA CAC Regular Meeting of June 5, 

2003 be accepted. 

The motion to adopt unanimously carried with 13 yes votes. (Daniel Murphy (Chair), 
Nia Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel Weaver voted 
yes). 

4. Report of the Chair (Agenda Item 4 - Discussion/Action). Mr. Murphy reported that he 
was contacted regarding a highly expedited item that went before the Municipal Transportation 
Agency Board (MTAB) on Tuesday, August 5 th concerning Muni permitting organizations or 
individuals to engage in First Amendment activity within the paid areas of the stations. He 
stated that a decision was made to end this practice and move such activities to areas outside 
the fare gates. He remarked that due to the item being a security issue, the item was not 
brought before the Council. However, it was communicated to him that the Council's input on 
how the security policy change would be implemented would still be sought and valued. 

He stated that the Department of Parking and Traffic (DPT) response in not being able to 
provide staffing for the August 18 th Operations & Customer Service Committee (OCSC) meeting 
was in his opinion an exceedingly dissatisfying letter and did not meet the level of support as 
agreed. Paul Czechowicz (MTA CAC Liaison) requested that before the Council considered 
taking any action regarding DPT's noncompliance with the agreement to staff Council 
Committee meetings, he would like to opportunity to first discuss this matter with Michael Burns 
(Executive Director, Municipal Transportation Agency). 

5. Staff Report (Agenda Item 5 - Discussion/Action). Mr. Czechowicz stated that Muni is 
preparing a publicity campaign, which would begin in mid-August and continue through 
October, regarding the new fares, public awareness about Muni, and some other issues 
addressing service. He announced that Mark Caposino (Marketing Director, Community and 
Public Relations) would make a presentation to the Planning & Marketing Committee (PMC) on 
Monday, August 18, 2003 at 5:30 regarding the Public Information Campaign. 

Mr. Oka inquired about the September disabled fare sticker increase and lift van fare remaining 
the same. He asked how the fares would affect services offered through the two different 
types of fare instruments and cost relations? Mr. Czechowicz stated that he would provide the 
Council a response to Mr. Oka's concerns. The Chair suggested that the response to Mr. Oka's 
concerns be provided at the next Council's Finance & Administration Committee (FAC) meeting 
(scheduled for Wednesday, August 20, 2003 at 3:00pm). 

Ms. Vincent inquired about the use of paper tokens. Mr. Murphy commented that a discussion 
was held during the FAC's July 16 th meeting where it was explained as an interim measure and 
only during the month of August Muni has made available a type of paper token (booklets) 



Page 2 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

while new tokens were being minted. A shortage in the number of tokens available for sale 
occurred as the result of individuals hoarding tokens in anticipation of the new fare increase. 

6. TransLink Interagency Participation Agreement (Agenda Item 6 
Discussion/Action). The Chair explained that this item was presented before the FAC and the 
Committee chose not to take action pending receipt of additional information on TransLink cost 
and cost savings. Ann Carey (Financial Manager, Finance and Administration) began her 
presentation by stating that TransLink is a "smar t card" that could be used for fare payment on 
multi-transit systems. Six operators, including Muni Metro and LRV lines, Alameda-Contra Costa 
Transit (AC Transit) and Golden Gate Bridge Highway and Transportation (Golden Gate) 
Districts, and some of the BART stations completed Phase 1 demonstration. She stated that a 
successful demonstration of the equipment and the cards was done with the Metropolitan 
Transportation Commission (MTC) developing all the capital and operating cost for the 
TransLink Program. Phase 2 envisions implementation of TransLink on all Muni vehicles as well 
as to other regional operators. Operators would pickup a share of the operating cost of the 
TransLink Program during Phase 2. 

Ms. Carey provided an overview of the TransLink Interagency Participation Agreement 
(Attachment to Agenda Item 6). She explained that the participation agreement would become 
the governing document for conducting business as a group. A TransLink Consortium would be 
formed for joint management decision-making. The MTA is one of six charter members in the 
consortium along with BART, Golden Gate, AC Transit, San Mateo County Transit District 
(SANTRAN), Santa Clara Valley Transportation Authority (VTA), and the MTC. Other properties 
could join the consortium as general members. A management group that includes the General 
Managers from the six charter members and representatives of other members would be 
established with a voting structure. Basically, the voting structure would be somewhat of a 
weighed voting depending on participation payment (cost) in the program. Muni and BART 
together would have a fairly substantial leadership position in the consortium and its decision- 
making. 

She commented that probably the key element of the participation agreement is the Cost 
Sharing Agreement. MTC would pay capital cost and the fixed portion of operating cost such as 
the monthly fee for maintaining the Clearing House. Operators would pay the variable 
operating cost based on level of participation in the program. Participation would be measured 
by the number of transactions processed through the Clearing House and the amount of fare 
revenue collected on behalf of each operator. Ms Carey remarked that if and when TransLink is 
extended to non-transit applications, the same formula would be used to share any excess 
revenue that might be generated by the system. 

She stated that MTC estimates an annual operating cost of about $9.8M that would be shared 
amongst the operators. Muni would pay $3.6M annually, primarily in contract cost to operating 
the Clearing House. Also, Muni would incur some internal cost from maintaining equipment, 
tracking data, and reconciling revenues. Anticipated savings from TransLink include cost 
associated with discontinuing paper passes, reduction in cash handling, and hopefully some 
decreased fare evasion and fraud that would essentially reflect in a higher revenue stream. 
Operational improvements are expected through quicker boarding and other factors. 



Page 3 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

In response to the FAC's request for additional cost information, particular the cost of operating 
with and without TransLink, Ms. Carey provided the Council excerpts from a MTC contracted 
analysis completed by Nancy Whelan Consulting (Attachments). She explained that the analysis 
was of the incremental internal operating cost, not the contract cost of the Clearing House, that 
Muni might bear as the result of having the TransLink System. It was estimated that Muni 
could expect a little less that $1M in additional cost, but at the same time, some savings in the 
reduction of fare gate maintenance, paper passes, transfers, and in particular cash handling 
might occur. She commented that cash handling is a very expensive operation to Muni. A 
considerable savings of about $2M could be expected from the removal of cash handling off the 
buses and out of the turnstiles. The operational net savings of about $1M would then be 
applied to help offset the $3.6M cost in Clearing House expense that Muni would be allocated 
under the formula. 

Ms. Carey pointed out that the Allocation of TransLink Operating Costs (attachment) is the 
Clearing House cost - essentially, the operating cost for the processing of all the information 
that would flow on and off a card whenever used in order to collect revenues. The data 
represents the variable operating cost that would be shared by the operators according to the 
formula in the participation agreement. She added that if the estimated full rollout of about 
$9.8M is applied to the formula, Muni would pay about 37% of the cost and BART would pay 
about 33%. Muni is clearly the larger operator with the most ridership and revenue. Cost are 
not fixed and depends on the actual use of the TransLink System. 

Ms. Vincent asked what effort is being done and what length of time is being established to 
educate ridership in the use of the TransLink System? Ms. Carey responded that TransLink 
would move Muni to state-of-the-art fare collection technology, which is electronic or automatic 
fare collection as opposed to cash. Muni would like to encourage migration of users of paper 
pass to the TransLink SmartCard. A fare gate replacement study is being conducted and 
eventually all fare gates would be replaced, disallowing the magnetic strip cards, and converting 
all fast passes to TransLink SmartCard. 

Mr. Weaver questioned if it is Muni's intent to convert its ridership to electronic fare collection? 
Ms. Carey stated that Muni understands that cash fares would always have to be accepted 
because there are customers who need a single ride. Changes in the fare structure are being 
considered that would provide incentives to attract cash fare customers to the TransLink 
SmartCard. As "smart card" technology develops, i.e., paper disposable "smart cards" that are 
more economical, Muni would consider such future technologies. She stated that the initial 
target would be the fast pass and cash customers who ride frequently enough might purchase a 
type of "e-tokens" TransLink SmartCard. 

Ms. Hayes commented that the Comparison of Baseline Scenarios (Attachment) indicates that 
$171,000.00 was designated to a Marketing Campaign to educate the public regarding the 
change in Muni's fare structure. She asked Ms. Carey to provide specifics. Ms. Carey pointed 
out that there is no dollar value for Muni in Marketing, but Muni would undertake a Marketing 
Campaign. MTC has a fairly large Marketing Budget to educate the public about the SmartCard, 
its use, and the phasing-in of the Smart Card and phasing-out the paper passes. 



Page 4 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

Mr. Rolfe inquired as to how value would be added to the card. Ms. Carey stated that there are 
two or three methods of adding value to a card, i.e., at an add value machine, ticket office or 
use of a type of automatic auto-load payable by credit card. 

Mr. Rolfe asked about using the TransLink SmartCard on other systems and how the card 
operates. Ms. Carey stated the card is a "smart card" that would be programmed specifically to 
the client. Should an operator accepts TransLink, and eventually TransLink would become an 
regional system, several types of fares could be placed on a TransLink SmartCard, i.e., an "e- 
purse" for cash deductions, and recognition of fast passes and discount fares. Proof of 
Payment (POP) Inspectors would carry a type of card validation reader when checking fares. A 
handheld reader is being considered for Cable Car operations. 

Ms. Cauthen inquired about the timeline in executing the TransLink Program. Ms. Carey stated 
the timeline is very, very preliminary. Muni anticipates executing the Interagency Participation 
Agreement in September. The MTC would give notice to proceed to the contract. The 
contractor would need to develop and install equipment, and build the Clearing House. BART 
fare gates would need to be compactable. An estimate 12-to-18 months from the notice to 
proceed would be needed before actual implementation. 

Ms. Downey inquired as to other uses for the TransLink System. Ms. Carey responded that 
TransLink is currently transit specific. The new parking meters can be TransLink compatible. 
Investigation in using TransLink in the City's owned parking garages and potential retail 
opportunities are being considered. 

Mr. Murphy expressed the opinion that he was pleased that the cash handling savings were as 
high, but was a little unclear as to the $3.6M in cost and the net saving of $1.1M. Ms. Carey 
stated that the $1.1M savings was only the internal cost, not the contract cost. The contract 
cost of $3.6M is a cost estimate at a full operational level. Mr. Murphy expressed the opinion 
that what was being offered was a system that would cost about $2.5M a year in exchange for 
a certain amount of convenience received. Ms. Carey commented that at this point, there are 
non-quantified savings that may also be achieved. 

Mr. Cimento inquired about the adoption rate assumption that supports the savings levels. Ms. 
Carey replied that a 75% adoption is expected from paper pass and 40% from cash users. 

Mr. Weaver moved the following motion, which was seconded by Ms. Vincent: 

Motion: The MTA CAC recommends endorsement of the TransLink Program 
Expansion. 

The Motion unanimously carried with 13 yes votes. (Daniel Murphy (Chair), Nia 
Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen 
Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, and 
Daniel Weaver voted yes). 



Page 5 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

7. MTA CAC Draft Amendment to the Rules of Order (Agenda Item 7 - 
Discussion/Action). Mr. Murphy provided the Council a proposed amendment to the 
MTA CAC Rules of Order (Attachment). He stated that Council would not act on the 
proposal in that the proposal had not been noticed per Section 3 of the Council's Rules 
of Order. He explained that it was his intent for Council Members to review the 
proposal and vote on the proposal at the Council's next meeting (September 4 th ). He 
remarked that the Council on occasion desired to hold noticed committee meetings, 
however, a quorum of a committee was not present, but other Council Members were 
present. The rational for the amendment is to allow Council Members, who are not 
members of a committee but are in attendance at a committee meeting, temporary 
appointed as a Committee Member. The appointed Council Member would serve in lieu 
of an absent member consequently establishing a quorum. Mr. Murphy asked that 
Council members provide feedback to the Chair regarding the proposal and any 
suggested changes. 

8. Election of Council Chair and Vice-Chair (Agenda Item 8 - Discussion/Action). 
Mr. Murphy opened the floor to nominations for the position as Council Chair. Mr. 
Stables nomination Daniel Murphy, which was seconded by Ms. Vincent. Seeing no 
objections to closing nominations, the Chair called for a vote asking Council Members to 
signify a vote for Daniel Murphy by saying "aye." 

The nomination of Daniel Murphy as Council Chair unanimously carried with 
13 yes votes. (Daniel Murphy (Chair), Nia Crowder (Vice Chair), Sue Cauthen, Art 
Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman 
Rolfe, Linton Stables, Dorris Vincent, and Daniel Weaver voted yes). 

The Chair called for nominations for the Vice-Chair position. Mr. Oka nominated Nia 
Crowder, which was seconded by Ms. Cauthen. Mr. Ferrario moved that nominations 
close. The Chair seeing no objections to closing nominations, a vote was called asking 
Council Members to signify a vote for Nia Crowder by saying "aye." 

The nomination of Nia Crowder as Council Vice-Chair unanimously carried 
with 13 yes votes. (Daniel Murphy (Chair), Nia Crowder (Vice Chair), Sue Cauthen, 
Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, 
Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel Weaver voted yes). 

9. Finance & Administration Committee (FAC) Recommendations (Agenda 
Item 9 - Discussion/ Action). 



Page 6 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

Motion a: The MTA CAC recommends that in Metro Stations fare gates that 
don't accept tokens be marked as such. All fare gates in Metro 
should be repaired and maintained such that they accept tokens. 

The Motion unanimously carried with 13 yes votes. (Daniel Murphy (Chair), Nia 
Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen 
Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, and 
Daniel Weaver voted yes). 

Motion b: The MTA CAC recommends that local and regional lawmakers 
support more funding for Muni under SB 916, but not at the expense of the 
Transbay Terminal Project. ). 

The Motion unanimously carried with 13 yes votes. (Daniel Murphy (Chair), Nia 
Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen 
Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, and 
Daniel Weaver voted yes). 

10. Planning & Marketing Committee (PMC) Recommendations (July 21, 
2003 meeting) (Agenda Item 10 - Discussion/Action). 



Motion a: The MTA CAC recommends that the Third Street Light Rail Line 
have its own letter designation, made after seeking community input, 
structured in such a way that within the Metro Subway inbound passengers 
board a Third Street designated line and outbound passengers board a line 
designated with the letter of the connecting line. 

The Motion unanimously carried with 13 yes votes. (Daniel Murphy (Chair), Nia 
Crowder (Vice Chair), Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen 
Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, and 
Daniel Weaver voted yes). 

Ms. Cauthen departed the meeting at this time. 

Motion b: The MTA CAC recommends that the following be included in the 
San Francisco Municipal Railway FY2004-FY2023 Short Range Transit Plan: 

• Under the Route Electrification Study, Page 81, Figure 38 
(Route Electrification Program), the 47-Van Ness should be at 
a higher priority for trolley bus electrification than the year 
2018. 

Page 7 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 



A California and Hyde Cable Car Line should be considered as 
an addition to the Cable Car Expansion, Page 72. 

The Third Street Light Rail Line have its own letter 
designation made after seeking community input, structured 
in such a way that within the Metro Subway inbound 
passengers board a Third Street designated line and 
outbound passengers board a line designated with the letter 
of the connecting line be appropriately incorporated into the 
SRTP. 

Muni not consider using double-deck buses, New Vehicle 
Types - New Vehicle Types, Page 74. 

Plans concerning the Geary BRT should specifically state that 
the Geary BRT be designed and built such that it could be 
converted to Light Rail Transit (LRT) in the future. (Pages 84 
and 85 - Bus Rapid Transit (BRT) Program). 

Should a project office in the Bayview neighborhood not be 
established for community liaison activities as well as 
assistance to local and minority contractors, the location of 
the project office should be indicated or the last sentence to 
paragraph 1, under Project Status (Page 21) should be 
deleted. 

Change the third paragraph of Page 21 - Operating Plan to 
read, "Before the final service changes are determined, the 
planned service changes will be presented to the public, 
reviewed by the Bayview Hunters Point Project Area 
Committee (PAC), and presented to the public and the MTA 
Board for approval/' 

Add to the following sentence to the second paragraph of 
Page 48 - Public Outreach, "Public Outreach also include 
representation by members of the Municipal Transportation 
Citizens' Advisory Council from each District in San 
Francisco." 

A statement should be added that Muni should coordinate 
with Redevelopment and City Planning Agencies regarding 
extending transit line service into the Bayview Hunters Point 
Naval Shipyard. 



Page 8 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

Mr. Stables requested suspension of the reading of motion b. The Chair noted no 
discussion on motion b and called for a vote. 

The Motion carried with 12 yes votes. (Daniel Murphy (Chair), Nia Crowder (Vice 
Chair), Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, 
Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel Weaver voted yes; Sue 
Cauthen absent). 

11. Operations & Customer Service Committee (OCSC) Recommendation 
(July 21, 2003 Meeting) (Agenda Item 11 - Discussion/Action). 

Motion: The MTA CAC supports staff's proposal to designate all Municipal 
Railway Lines as Proof of Payment Lines. 

Following an open discussion of the motion, Mr. Stables moved to call the question. 
The Chair noted no further discussion and called for a vote. 



The Motion carried with 12 yes votes. (Daniel Murphy (Chair), Nia Crowder (Vice 
Chair), Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, 
Norman Rolfe, Linton Stables, Dorris Vincent, and Daniel Weaver voted yes; Sue 
Cauthen absent). 



12. Engineering, Maintenance & Safety Committee (EMSC) (Agenda Item 12 - 
Discussion/Action). Ms. Crowder, EMSC Chair, reported that the Committee meets 
every other month. A quorum was present for the Committee's June 19 th meeting and 
the next meeting of the EMSC will be held on August 21 st . She provided the Council an 
overview of tentative, pending and quarterly/bimonthly Committee topics. 

Mr. Rolfe suggested that the Committee consider holding discussions on the 
Neoplan, 8200 and 8300 series buses jerking/ lurching during acceleration 
and breaking. 

Ms. Cauthen returned and Ms. Crowder departed the meeting at this time. 

13. Finance and Administration (FAC). Mr. Murphy (Chair, FAC) stated that the 
FAC would schedule Mr. Oka's concerns regarding the September disabled fare sticker 
increase and lift van fare issue. As a part of the Committee's ongoing review of 
TransLink, the e-token issue will be scheduled. The FAC tentatively plans to meet on 
Wednesday, August 20 th . 



Page 9 of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

14. Operations & Customer Service Committee (OCSC) (Agenda Item 14 - 
Discussion/Action). Ms. Downey expressed concern regarding DPT's participation at 
the Committee's next meeting. Mr. Murphy stated that the Committee held discussion 
regarding the 39-Coit Service and a new proposal submitted by Mr. Bill Seelinger 
(Telegraph Hill Dwellers). 

15. Planning & Marketing Committee (PMC) (Agenda Item 15 - 
Discussion/Action). Mr. Oka indicated that a draft copy of the PMC's agenda for its 
August 18 th meeting has been distributed to Committee Members. 

16. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence Matrixes (Agenda Item 16 - 
Discussion/ Action). The Secretary advised the Council of an addition to the Incoming 
Correspondence Matrix which was distributed to Council Members. 

Referring to incoming correspondences the Council received, the following discussions 
took place: 

Ms. Downey's referenced the Executive Director of Transportation letter of July 29, 
2003 concerning the City's Budget containing Mr. Burns thanks to Muni employees for 
choosing to contribute to the retirement system. Ms. Downey stated that it was her 
understanding that employees received five (5) extra holidays for the retirement 
contribution. Mr. Czechowicz explained that five (5) holidays equated to 2% and there 
were additional floating holidays in exchange for the 7.5% (contribution). Responding 
to Ms. Downey's question concerning the impact of floating holidays on service, Mr. 
Czechowicz commented that Operators do not contribute to the retirement system and 
the five (5) additional holidays were not extended to Operators - only to all non- 
operator unions. He explained the Operators pay system per the Charter Section and 
stated that it is planned that sign-ups for the holidays would occur to schedule absents. 

Ms. Downey referenced the Recommendation for MuniWayside Fare Collection Systems 
booklet of May 15, 2003 and commented that a number of Muni employees served on 
the working group. She expressed the opinion that MTA CAC representation should 
have been included and that MTA CAC participation should be included as a part of 
these internal Muni groups/committees. Mr. Czechowicz stated that there is a 
community outreach and it has not been a policy of the MTA CAC to participate. The 
Secretary explained that the booklet was provided for the Council's review in 
anticipation of scheduling fare gates as an OCSC agenda item. The Council Chair 
commented that because of the customer service angle, a discussion of MTA 
CAC participation on internal Muni committees is a separate issue and 
suggested that the OCSC's draft some statement pertaining to this issue. 



Page 10 Of 11 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, August 7, 2003 

17. Council Members' Questions and Comments (Agenda Item 17 - 
Discussion/ Action). Council Members provided no further questions or comments. 

18. MTA CAC Agenda Planning (Agenda Item 18 - Discussion/Action). The Council 
Chair advised Council Members to submit suggested facility locations to Mr. Czechowicz 
or the Chair. 

19. Adjournment. The Chair adjourned the meeting at 7:25pm. 

Attachments: 

Agenda Item 2 - Photos provided by Ms. Paula Fraser of J-Church track way in front 
of residence. 

Agenda Item 6 - Nancy Whelan Consulting: Muni - Non-Contract Cost/Savings Model, 
Comparison of Baseline Scenarios (Page 9 - Summary Costs/Savings 
Report), Allocation of TransLink Operating Costs (Page 1 - 6/11/03) 

Agenda Item 7 - Proposed Amendment to The MTA CAC Rules of Order 



Page 11 Of 11 



r 



r 



CQU/YjN^ 










City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



DOCUMENTS DEPT. 

AUG 2 9 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Notice Regular Meeting and Agenda 

Thursday, September 4, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Members: 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 

Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 

Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 

Committees: 

Engineering, Maintenance & Safety (EMSC) 

Nia Crowder (Chair), Steve Ferrario, Bruce Oka, Linton Stables, Daniel Weaver 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka 

Operations & Customer Service Committee (OCSC) 

Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Norman Rolfe 

Planning & Marketing Committee (PMC) 

Bruce Oka (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 



NOTES: 

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library 
(Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 



The MTA CAC may be contacted as follows: 

Municipal Transportation Agency Citizens' Advisory Council 

401 Van Ness Avenue Room 334 - San Francisco, CA 94102-4524 

®(415) 554-6873 FAX (415) 554-4103 



3 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between McAllister 
and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, 
make a left, and enter through Room 334. The conference room is down the inner hallway and on your left. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from th^. 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro st<^ 
is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni accessible 
services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to 
various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for 
the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 72 
hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, 
and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that 
deliberations are conducted before the people and that City operations are open to the peoples' review. I* 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 
http://www.sfmuni.com/cac . 



For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) 
or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 
Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554-7724; by fa: 
(415) 554-5163 or by email at Donna Hall@ci.sf.ca. us . 



' 



Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by 
the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying activity. For 
more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, Suite 3900, San 
Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



: 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 

AGENDA 

Regular Meeting 

Thursday, September 4, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Item Number/Item Estimated Time 

1. Call to Order/ Roll Call 5:30 

2. Public Comment 5:32 

3. Adopt Minutes of August 7, 2003 (Discussion/Action) 

[Attachment] 5:34 

4. Report of the Chair (Discussion/ Action) 5:36 

5. Staff Report (Discussion/ Action) [Attachment] 5:41 
Paul Czechowicz (MTA CAC Staff Liaison) 

Council-Initiated Items (Discussion/ Action) 

6. Planning & Marketing Committee (PMC) Recommendation 5:46 
(Bruce Oka, Chair PMC) 

Peter Straus (Manager, Service Planning [Muni]) 

Motion a: The MTA CAC PMC recommends that its 
recommendation of July 21 to the MTA CAC, which the 
Council approved on August 7, 2003, regarding the San 
Francisco Municipal Railway FY2004-FY2023 Short 
Range Transit Plan that "Muni not consider using 
double-deck buses, New Vehicle Types, Page 74" be 
reconsidered. 

Motion b: The MTA CAC recommends implementing the 27 - 
Bryant Service Line Reroute Proposal. 

Motion c: The MTA CAC recommends implementing the 18 - 46 th 
Avenue and 54 - Felton Service Lines Official Detours 
and the review process that staff has proposed. 

7. MTA CAC Draft Amendment to the Rules of Order [Attachment] 6:00 
(Daniel Murphy, Chair MTA CAC) 



/(Deferred item from Council's August 7, 2003 meeting) 



8. Finance & Administration Committee (FAC) Recommendation 

(August 20, 2003 meeting) 6:05 

(Daniel Murphy, Chair FAC) 

Motion a: The MTA CAC recommends that when TransLink is 
implemented an instrument that replicates the token be 
included. 

Motion b: The MTA CAC recommends that operating cost impacts 
of capital projects be evaluated and projects that reduce 
operating costs receive higher priority, and that 
cost/ benefit analysis be done as capital projects are 
considered for funding. 

9. Operations & Customer Service Committee (OCSC) Recommendation 
(August 18, 2003 Meeting) 6:10 

(Joan Downey, Chair OCSC) ' 

Motion a: The MTA CAC recommends that Cable Car conductors and 
gripmen be routinely trained to direct passengers to 
substitution buses when a line is disrupted, and that at 
least one crew staff each end of the service disruption, 
directing passengers to substitute buses and alternate 
routes. 

Motion b: The MTA CAC recommends that: 

1. Cable Car tickets should be accepted on other bus and 
streetcar lines. 

2. Should a passenger posses a transfer tickets from one 
of the other lines the passenger should only pay the 
difference in fare on the Cable Car. 

3. Free Transfers between Cable Car Lines should be 
established. 

10. Bike Plan Update Presentation 6:20 
Amy Panella (Community Outreach Coordinator, San Francisco Bike Coalition) 

Committee Reports (Discussion/Action) 

11. Engineering, Maintenance & Safety Committee (EMSC) 6:40 
(Nia Crowder, EMSC Chair) 

Last meeting held: August 21, 2003. 

Items discussed: Church Street Track Switch; Traffic Management 
System/Ocean Avenue Project Signalization; Traffic Signalization System at St. 
Francis Circle; Integration of the Department of Parking and Traffic (DPT) and 
the Municipal Railway Central Offices; Alternative Fuel Pilot Program (AFPP) 
Update; Revision to DPT Sidewalk/Driveway Violation Flyer; Approval of Draft 



Letter to Maintenance Deputy General Manager Recommending Reiteration that 
Starter Shift Checkout of Vehicles Include Deployment and Inspection of Lift-U 
Equipment as Written. 

Tentatively Scheduled Next regular meeting: Thursday, September 18, 
2003, 1145 Market, 6 th Floor (Main Conference Room), 4:00 PM. 

Pending Topics for Discussion: 

October 2003 - Church Street Track Switch (Follow-up); Revision of DPT 
Sidewalk/Driveway Violation Flyer (Continued); Integration of DPT and Muni 
Central Offices (Continued), Approval of Draft Letter to Maintenance Deputy 
General Manager Recommending Reiteration that Starter Shift Checkout of 
Vehicles Include Deployment and Inspection of Lift-U Equipment as Written 
(Continued), Undergrounding of Overhead Utilities Wires Along the Entire 
Route for Future Diesel-to-Trolley Conversions. 

November 2003 - Breda Engineering Modifications/Design Repair Plan 
Update. 

December 2003 - Third Street Light Rail Update. 

Quarterly/ Bimonthly Updates: Alternative Fuel Pilot Program (AFPP); Third 
Street Light Rail Project; N-Judah; Municipal Railways Headquarters. 

Potential Discussion Topics: Report on Central Subway; Bus Rapid Transit 
(BRT) (Geary); T3 Presentation to the Council and MTA CAC Interaction; Steps 
Concerning Muni's Vision Plan Implementation; Ocean Avenue Traffic 
Alignment Plans; Muni's Input Into the Spending Plan for Proposition B 
Reauthorization. 

12. Finance and Administration (FAC) 6:45 

(Daniel Murphy, FAC Chair) 

Last meeting held: August 20, 2003. 

Items discussed: Translink "e-token" Policy; Shortfall in Capital Budget Over 
Coming 20 Years; Vehicle Maintenance System/Materials Management System. 

Tentatively Scheduled Next regular meeting: Wednesday, September 
17, 2003, 401 Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Items for Discussion: 

September 2003 - Insurance Overview, Risk Management, and Effect of 
Proposition E (Deferred); Fiscal Year 2001/2002 Audits (Metro East Land 
Acquisition Accounting); Maintenance Budget; Financial Savings/Financial 
Difference in the Use of Disabled Sticker on Paratransit Regional Identification 
Card and the Discontinued Disabled "D" Magnetic Pass. 

October 2003 - Transit Impact Development Fee (TIDF)/Soma Service 
) Follow-up; Municipal Railway Improvement Fund (MIF). 



Follow-up Items: Quarterly Review of Revenues and Expenses; Parking 
Revenues, Review of Previous Year's Budget Recommendations, Fiscal Year 
2004 Muni/DPT Budgets, MTA CAC Budget Recommendations of February 19, 
2003; Deficit Closure Plan and Force Reductions. 

13. Operations & Customer Service Committee (OCSC) 6:50 
(Formerly Service Reliability and Quality [SRQC]) 

(Joan Downey, OCSC Chair) 

Last meeting held: August 18, 2003. 

Items discussed: Rescue Muni J, L, M & N Lines Recommendations Follow- 
up; California Street Cable Car Service Outage at Drumm Street; Cable Car Fare 
and Transfer Policy. 

Tentatively Scheduled Next regular meeting: Monday, September 15, 
2003, 401 Van Ness, Room 308 (Conference Room 312), 3:00 PM. 

Pending Items for Discussion: 

October 2003 - Bus Cleaning; DPT Parking Control Officers (PCOs) 
Organization; Muni Wayside Fare Collection System (Fare Gates); Non- 
operations of Three Car LRV's within the Metro Subway System (Referred from 
Engineering, Maintenance & Safety Committee (EMCS) meeting of June 19, 
2003 [Mr. Ferrario]) 

Follow-up Items: 39 - Coit Service Improvement; Passenger Service Report 
(PSR); Rescue Muni J, L, M & N Lines Recommendations; Cable Car. 

14. Planning & Marketing Committee (PMC) (Bruce Oka, PMC Chair) 

(Formerly Service Design & Marketing [SDMC]) 6:55 

Last meeting held: August 18, 2003. 

Items discussed: Public Information Campaign; 27-Bryant Service Line 
Reroute Proposal; 18 - 46 th Avenue and 54 - Felton Service Lines Official 
Detours; 29 - Sunset and 82X - Presidio & Wharves Express Route Services 
Lines Changes; San Francisco Municipal Railway FY2004-FY2023 Short Range 
Transit Plan (SRTP). 

Tentatively Scheduled Next regular meeting: Monday, September 15, 
2003, 401 Van Ness, Room 334 (Conference Room 335), 5:30 PM. 

Pending Item for Discussion: 

September - 29 - Sunset and 82X - Presidio & Wharves Express Route 
Services Lines Changes (Deferred) 

15. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence 

Matrixes [Attachments] (Discussion/Action) 7:00 

16. Council Members' Questions and Comments (Discussion/Action) 7:05 






17. MTA CAC Agenda Planning (Discussion/Action) 7:10 
Facilities Tour (Vehicle Maintenance System/Materials Management System 
[VMS/MMS - January 2004], Department of Parking and Traffic Control Center) 

18. Adjournment 7:30 

Attachments: 

Agenda Item 3 - 

Draft MTA CAC Minutes of August 7, 2003 

Agenda Item 5 - 

Monthly Staff Report of September 4, 2003 

Agenda Item 7 - 

Proposed Amendment To The MTA CAC Rules of Order - Second Draft 

Agenda Item 15 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



( 



(I 




Municipal Transportation Agency 

-Citizens' Advisory Council 
City and County of San Francisco 

FINAL MINUTES 

of 
Regular Meeting 

Thursday, September 4, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/ Roll Call (Agenda Item 1). Nia Crowder (MTA CAC Vice Chair - Acting 
Chair) called the meeting to order at 5:35pm. 

MTA CAC Members Present at Roll Call: Nia Crowder, Art Cimento, Joan Downey Steve 
Ferrario, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver. 

MTA CAC Members Arrived After Roll Call: Ellen Hayes, Bruce Oka. 

MTA CAC Members Absent: Daniel Murphy (Chair), Sue Cauthen. 

San Francisco Municipal Railway (Muni) Staff Present: Peter Straus (Manager, Service 
Planning), Paul Czechowicz (MTA CAC Liaison), Vincent Dunlap (MTA CAC Secretary). 

Community Organization Representative Present: Amy Panella (Community Outreach 
Coordinator, San Francisco Bike Coalition). 

Department of Parking and Traffic (DPT) Staff Present: Lorraine Fuqua (Secretary DPT). 

2. Public Comment (Agenda Item 2). Bob Planthold (a member of the public) request that 
his comments regarding the Council's recommendation on the subject of Muni's consideration in 
using double-deck buses be deferred to when the Council calls for Agenda Item 6, Motion a. 
The Acting Chair agreed with Mr. Planthold's request. Noting no further public comment at this 
time, the Acting Chair called for Agenda Item 3. 

3. Adopt Minutes of August 7, 2003 (Agenda Item 3 - Discussion/Action) [Attachment to 
Agenda]. Mr. Ferrario moved the following motion, which was seconded by Ms. Vincent: 

Motion To Adopt: The Draft Minutes of the MTA CAC Regular Meeting of August 7, 

2003 be accepted. 

The motion to adopt carried with 9 yes votes. Nia Crowder, Art Cimento, Joan Downey 
Steve Ferrario, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver voted 
yes; Daniel Murphy (Chair), Sue Cauthen, Ellen Hayes, Bruce Oka absent. 

4. Report of the Chair (Agenda Item 4 - Discussion/Action). Ms. Crowder (MTA CAC Vice 
Chair - Acting Chair) referred Council Members to the written report submitted by Mr. Murphy 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 
»(415) 554-6873 FAX (415) 554-4103 

Page 1 Of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

and distributed to Council Members (attachment). The Acting Chair announced that as a result 
of Director Enid Lim's resignation from the Municipal Transportation Agency Board (MTAB) of 
Directors, Mr. Will Din replaced Director Lim as a new member of the MTAB. 

She stated that Daniel Murphy (MTA CAC Chair) had met with the Department of Parking and 
Traffic (DPT) Executive Staff regarding the Council's concerns/issues concerning DPT staffing 
(Committee/Council) meetings. Ms. Crowder commented that the outcome of the meeting 
produced a very good response and DPT staffing issues should be resolved. The Acting Chair 
extended her thanks to Lorraine Fuqua (Secretary DPT) for attending the Engineering, 
Maintenance & Safety Committee (EMSC) of August 21st and commented that DPT staff's 
interaction and response was very good. Ms. Fuqua stated that her presence was only to 
observe Council activities. 

When Council Members were asked to provide question/comment concerning the Chair's 
Report, Ms. Downey stated that she had received a copy of the email from Gerald Norman 
(Executive Director, DPT) regarding DPT's responsiveness to Committees' request for staffing 
and information. Ms. Downey stated that in Mr. Norman's email he wrote that DPT had not had 
enough time to review the Rescue Muni J, K, L, M and N-Lines recommendations. Ms. Downey 
voice here disagreement with Mr. Norman statement and commented that it has been a couple 
of years since the recommendations were submitted. 

5. Staff Report (Agenda Item 5 - Discussion/ Action). Paul Czechowicz (MTA CAC Liaison) 
stated that Council Members were provided a copy of the Staff Report (attachment to agenda). 
Mr. Czechowicz stated that in addition to the report, an ordinance was passed in 1999 that 
required City Departments to prepare an efficiency plan for submission to the Mayor and the 
Board of Supervisors. The plan would be submitted to the Mayor's Office in October and 
presented to the Board of Supervisors in November (2003). Muni staff is in the process of 
preparing the efficiency plan and desires to present the plan to the Council at its October 
meeting. He commented that the plan involves the merging of some of Proposition E's 
standards and measures, Short Range Transit Plan (SRTP) items, certain surveys, and the 
budget. 

Ms. Downey commented that it is hoped that the efficiency plan includes ways to 
merge DPT and Muni into one Department. She expressed the opinion that DPT and Muni 
are still acting as separate departments. 

Mr. Czechowicz stated that he would relay Ms. Downey's comment to appropriate 
staff. Also, as information becomes available concerning the efficiency plan he 
would send information to the Council by email/regular post. 

The Secretary pointed out that the September 2003 Special Events Calendar was included as an 
attachment to Agenda Item 15 - Matrixes, Incoming Correspondence. The Secretary explained 
that the Incoming Correspondence Matrixes was distributed to Council Members at the 
beginning of the meeting. The Special Events Calendar is an attachment to the Staff Report. 

Mr. Stables stated that he understood that the Staff Report was distributed before the August 
28th Metro overhead dewirement incident that significantly affected subway service. He 

Page 2 of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

commented that Station Agents do not frequently make announcements informing 
the public as to the reason riders are being diverted to other modes of service when 
delays occur in the Metro and strongly suggested that such announcements are 
made. 

Mr. Czechowicz explained that the delay happened as the result of the downing of about 200 
feet of overhead wire near the crossover at Castro in the outbound direction. He stated that 
Muni intends to hold an after event meeting to determine the reason for the overhead failure 
incident and a follow-up to correct the problem would be undertaken. Mr. Czechowicz 
expressed the opinion that he agreed that announcements informing patrons as to the reason 
for being diverted from using Metro when failures or delays occur should be frequently made. 
He commented that beginning next year (2004) Muni intends to totally rewire the electrical 
overhead in the subway system. 

In response to Mr. Ferrario's question concerning the use of the east portal at Castro and 
Market as an alternative route, i.e., out onto Duboce Avenue, left on Church Street, right on 
17 th Street and back into the Eureka Portal, Peter Straus (Manager, Service Planning) stated 
that a problem in the configuration of the overhead exist. He stated that when the power is out 
in Castro power outage occurs at the beginning of "shoefly" - the trackage that exits the Eureka 
Portal back into the subway. Essentially, because of the location of the dewirement a portion of 
the "shoefly" that is necessary to connect back into the Twin Peaks Tunnel did not receive 
power and the portal as an alternative route was not used. Mr. Straus stated that a remedy to 
the configuration problem is being pursued at the same time as the overhead is replaced as 
part of the subway's Rewiring Replacement Project. 

Mr. Ferrario requested following Muni's after event meeting that Mr. Straus attend 
the EMSC meeting, tentatively scheduled for October 16 th , to provide the Committee 
an update on the feeder layout for the portal tracks. 

Mr. Stables requested to know what corrective plans are to be instituted following 
Muni's after event meeting regarding Station Agents not frequently making 
announcements informing the public as to the reason riders are being diverted to 
other modes of service when delays occur in the Metro. 

Mr. Czechowicz stated that there is an announcement procedure plan already in place that was 
not followed and a review to determine the reason for the plan not being followed has to be 
determined. 

The Acting Chair agreed to calendar as agenda items for the EMCS meeting, 
tentatively scheduled for October 16 th , an update on the feeder layout for the portal 
tracks and discussion on Station Agents failure to frequently make announcements 
informing the public as to the reason riders are being diverted to other modes of 
service when delays occur in the Metro. 

Ms. Hayes and Mr. Oka arrived during the discussion of Agenda Item 5. 

Council-Initiated Items (Discussion/Action) 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 



6. Planning & Marketing Committee Meeting (PMC) Recommendations (Agenda 
Item 6 - Discussion/Action). The Acting Chair stated that Motion 6a was before the Council for 
consideration and called for discussion. Mr. Oka stated that he had asked Mr. Planthold to 
attend today's meeting and provide comment concerning Motion 6a. 

Mr. Planthold commented that the use of double-deck buses affects several aspects of 
accessibility and safety. He mentioned that a current Muni policy is that any new vehicle 
procurement has two wheelchair securements. He asked if double-deck buses are procured 
would the buses have four wheelchair securements? Mr. Planthold remarked that discussion 
pertaining to the use of double-deck buses indicate that such buses would be used on high- 
volume lines, i.e., Stockton, Geary, Market, Haight, Van Ness. He also articulated concerns 
regarding what he considered as a passenger behavior problem in which riders tend to 
congregate at the front of the bus, closest to the fare box, blocking seating designated for 
seniors and ambulatory disabled, which makes it difficulty for wheelchair users to board the 
bus. Mr. Planthold asked if Muni has plans to strongly encourage (non-disabled) passengers to 
use the upper deck of double-deck buses? He expressed concern regarding equal access for 
disabled passengers to the benefits or the aesthetics of having access to double-deck buses 
upper deck. He suggested that Muni should consider the use of video screens projecting the 
upper deck view. Mr. Planthold expressed the opinion that Muni needs to make very specific 
commitments about increasing accessibility, ensuring passengers loads are distributed 
throughout double-deck buses so that the lower deck seats are easily available for seniors and 
wheelchair commuters' use. 

Mr. Oka expressed his agreement with Mr. Planthold's concerns. 

Mr. Straus stated that he had requested that the Council reconsider its recommendation to the 
SRTP regarding double-deck buses. He commented that the questions Mr. Planthold raised and 
Mr. Oka repeated in his agreement with Mr. Planthold's were perfectly valid questions. Mr. 
Straus continued by stating that he believed the questions to be perfectly appropriate and that 
the Council or the Muni Accessibility Advisory Committee (MAAC) should express such concerns. 
Mr. Straus remarked that the statement in the SRTP is neither an endorsement of double-deck 
buses nor an endorsement that Muni should acquire double-deck buses. He affirmed that the 
statement in the SRTP only indicates that double-deck buses could be an alternative to 
articulated buses as high-capacity vehicles. 

Mr. Straus pointed out that Muni has tested double-deck buses in the past and provided the 
Secretary a copy of the test report, San Francisco Municipal Railway - Double Deck Bus In- 
Service Demonstration February 1990 Test (Summary Report - March 17, 1992), for the 
Council's review. Mr. Straus stated that double-deck buses could solve many of Muni's street 
space issues, and would also make space available in facilities for parking additional vehicles, if 
the facilities could be modified to accommodate double-deckers. He stated that this type of 
vehicle has not traditionally been available to North American market, although a few transit 
properties have recently acquired them for urban use. Reading an excerpt from an article in a 
trade journal that documented Victoria's recent acquisition of double-deck buses, Mr. Straus 
provide the statement, "The answer was obvious, more seats on bigger buses to carry the peak 
loads, but the usual North American replacement, the 60-foot articulated bus, was too long to 

Page 4 of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

fit on the short blocks of city core Victoria." Mr. Straus expressed the opinion that what would 
be appropriate is for Mr. Planthold, the Committee (PMC) or the Council to relay the concerns 
raised as issues to be considered by Muni in regard to acquisition of double-deck buses. 

The Acting Chair called for a vote on Motion 6a, which was seconded by Mr. Oka. 

Motion 6a: The MTA CAC PMC recommends that its recommendation of July 21 to 
the MTA CAC, which the Council approved on August 7, 2003, regarding 
the San Francisco Municipal Railway FY2004-FY2023 Short Range 
Transit Plan that "Muni not consider using double-deck buses, New 
Vehicle Types, Page 74" be reconsidered. 

Motion 6a carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

Mr. Stables moved the following motion, which was seconded Ms. Vincent: 

Motion: The MTA CAC recommends that the following be included in the San 
Francisco Municipal Railway FY2004-2023 Short Range Transit Plan: 

• Muni only consider using double-deck buses, New Vehicle Types, Page 
74, with the advice of the Muni Accessibility Advisory Committee 
(MAAC) and other affected constituents. 

Motion carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve Ferrario, 
Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel 
Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

The Acting Chair stated that Motion 6b was before the Council. Ms. Downey 
seconded the motion. 

Mr. Straus explained that the reroute is a minor modification of the southern terminal loop at 
Cesar Chavez and Mission Streets. The proposal is to move the stop west of Mission to properly 
allow for the accommodation of two buses. The current stop only allows room for one bus 
creating layover problems at the north end of the line. 

Motion 6b: The MTA CAC recommends implementing the 27-Bryant Service Line 
Reroute Proposal. 

Motion 6b carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

The Acting Chair stated that Motion 6c was before the Council. Mr. Weaver 
seconded the motion. 



Page 5 Of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

Mr. Straus explained that the proposal is not a formal change of the regular route and would 
not be presented to the MTAB for action. The proposal would be presented to the MTA 
Executive Director for approval. The proposal is a means to establish an official detour route 
for Transit Operators to follow when blockages occur at 47 th Avenue on the 18 Line and at 
Silver Terrace on the 54 Line. Muni plans to conduct community outreach and notify ridership 
that the detours would be in effect for a six-month trial period. 

Motion 6c: The MTA CAC recommends implementing the 18-46 th Avenue and 54- 
Felton Service Lines Official Detours and the review process that staff 
has proposed. 

Motion 6c carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

7. MTA CAC Draft Amendment to the Rules of Order (Agenda Item 7 - 
Discussion/Action). The Acting Chair commented that the draft amendment to the Rules of 
Order were before the Council (attachment to agenda). Ms. Crowder explained that the 
proposed amendment to the Council's Rules of Order would allow for other Council Members 
present at a Committee meeting to be temporary appointed as a Committee Member in event a 
quorum is not established. 

The Acting Chair stated that the proposed amendment to the Council's Rules of 
Order (below) was before the Council and called for a vote. Ms. Vincent seconded. 

Section 11. Pro Tempore Committee Appointments. If, at the scheduled time and 
place for a duly noticed meeting of a Committee of the Council, a quorum of the 
Committee is not present, Pro Tempore Committee Members may be appointed by 
the Committee Chair to serve in the place of specific absent members. Such 
appointments shall expire at the adjournment of the meeting or upon the arrival of 
the replaced member which ever comes first. In the absence of the Committee 
Chair, the Council Chair may make such pro tempore appointments. If the Council 
Chair is not present or cannot be reached, the Council Vice-Chair may make such pro 
tempore appointments. An appointment letter signed by the Council Member 
making the appointment shall be appended to the minutes before approval. Only 
current members of the Council physically present at the meeting in question may 
be appointed. 

Motion to adopt Amendment to MTA CAC Rules of Order, Article 4 - Meetings, 
Section 11. Pro Tempore Committee Appointments carried with 11 yes votes. Nia 

Crowder, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, 
Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver voted yes; Daniel Murphy (Chair), 
Sue Cauthen, absent. 

8. Finance & Administration Committee (FAC) Recommendations (August 20, 
2003 meeting (Agenda Item 8 - Discussion/Action). The Chair stated that Motion 8a was 
before the Council. During discussion of Motion a, Mr. Czechowicz explained that a variety of 

Page 6 Of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

existing fares instruments and cash fare payments would be processed through TransLink for 
participating Transit Agencies in the Bay Area. He explained that the FAC's intent in 
recommending Motion 8a was to ensure customers who purchase Muni tokens would be able to 
use the TransLink Card to purchase token fares and that TransLink would have the functionality 
to replicate the equivalent of a ten (10) ride token pack. Mr. Ferrario explained that the 
concept is not a physical token but an electronic token (e-token). He commented that other 
cities provide similar types of fare instruments. Mr. Straus commented that frequent but non- 
daily riders are the individuals who mostly use tokens, that tokens are at times somewhat 
difficulty to actually purchase, and TransLink should support such a fare instrument. 

The Acting Chair called for a vote on Motion 8a. Mr. Rolfe seconded the motion. 

Motion 8a: The MTA CAC recommends that when TransLink is implemented an 
instrument that replicates the token be included. 

Motion 8a carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

The Acting Chair stated that Motion 8b was before the Council and called for 
discussion. Noting no discussion, the Acting Chair called for a vote on Motion 8b, 
which was seconded by Ms. Downey. 

Motion 8b: The MTA CAC recommends that operating cost impacts of capital 
projects be evaluated and projects that reduce operating costs receive 
higher priority, and that cost/benefit analysis be done as capital 
projects are considered for funding. 

Motion 8b carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

9. Operations & Customer Service Committee (OCSC) Recommendations 
(August 18, 2003 Meeting (Agenda Item 9 - Discussion/ Action). The Chair called on 
Ms. Downey to present Motions 9a and 9b. Regarding Motion 9a, Ms. Downey explained that it 
had been brought to the OCSC's attention that Muni patrons were not being properly directed to 
substitute bus service when disruptions occurred on the Cable Car Lines. 

Motion 9a: The MTA CAC recommends that Cable Car conductors and gripmen be 
routinely trained to direct passengers to substitution buses when a 
line is disrupted, and that at least one crew staff at each end of the 
service disruption, directing passengers to substitute buses and 
alternate routes. 

The Acting Chair accepted a minor amendment to Motion 9a submitted by Ms. Hayes 
in which the word "at" was added between the word "staff" and "each". The Acting 

Page 7 Of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

Chair then called for a vote on Motion 9a as amended, which was seconded by Mr. 
Ferrario. 

Motion 9a carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

Ms. Downey continued by introducing Motion 9b. Noting no discussion, the Acting Chair 
called for a vote on Motion 9b, which was seconded by Mr. Ferrario. 

Motion 9b: The MTA CAC recommends that: 

1. Cable Car tickets should be accepted on other bus and streetcar 
lines. 

2. Should a passenger possess a transfer ticket from one of the other 
lines the passenger should only pay the difference in fare on the 
Cable Car. 

3. Free transfer between Cable Car Lines should be established. 

Motion 9a carried with 11 yes votes. Nia Crowder, Art Cimento, Joan Downey, Steve 
Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Daniel Murphy (Chair), Sue Cauthen, absent. 

10. Public Comment. The Chair called for public comment at this time and recognized Tys 
Sniffen (a member of the North of the Panhandle Neighborhood Association). Mr. Sniffen 
expressed concern about what he considered a lack of coordination between Muni and DPT 
during the morning commute, 7:00am to 9:00am, at Carl and Cole Streets. He commented 
that buses often have to wait in both directions as a result of automobile drivers double-parking 
along the roadway. He remarked that with better coordination between Muni and DPT at this 
location, buses would operate more efficiently. Mr. Sniffen communicated the opinion that the 
San Francisco Police Department (SFPD) has a relationship with churches in the community that 
allows double-parking on Sunday's. Mr. Sniffen commented that this is also a concern in that 
the streets become one-lane roadways. 

Mr. Stables departed the meeting at this time. 

11. Bike Plan Update Presentation (Agenda Item 10 - Discussion/Action). The Acting 
Chair extended the Council's thanks to Amy Panella (Community Outreach Coordinator, San 
Francisco Bike Coalition) in attending the meeting. Ms. Panella provided the Council 
informational materials on the Bike Plan (attachment). She began her presentation by stating, 
in developing a citywide Bike Plan the San Francisco Bike Coalition working in conjunction with 
DPT's Bicycle Program is funded through a grant by the San Francisco County Transportation 
Authority (TA). Ms. Panella informed the Council of the Coalition's community outreach 
activities, projects planning process, and design options/standards that affect Muni services. 
She stated that Muni has actively participated in the projects planning process. 



Page 8 Of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

She explained that the intent of the Bicycle Plan is to make cycling safe for everyone. Currently 
within San Francisco there are thirty miles of bike lanes and about 30,000 cyclists traverse the 
City daily. The first update to the Bike Plan was completed in 1997. The final update 
recommendations are to be forwarded to the MTA and Board of Supervisors for approval. 

Mr. Oka commented that the bicycle lanes have been a benefit to wheelchair users when 
illegally parked automobiles obstruct sidewalks. 

Citing a three blocks area along Carl Street where the N-Judah Line operates, Ms. Downey's 
stated that the roadway is only wide enough for two Light Rail Vehicles (LRVs) to transit and 
bicyclist delay LRV operations, she asked could a ban on cyclist using certain streets be 
effected? Ms. Panella remarked that the California Vehicle Code 1242 states that a bicyclist 
actually have the right to take-up a whole lane of traffic. Ms. Panella stated that with the 
implementation of the Bike Plan safe bicycle routes could be created that do not conflict with 
rail operations. 

Ms. Panella ended the presentation by stating the Council Members can review the Bike Plan 
designs by going to the Coalition's website - WWW.SFBIKE.ORG/BIKEPLAN . 

Committee Reports (Discussion/Action) 

11. Engineering, Maintenance & Safety Committee (EMSC) (Agenda Item 11 - 
Discussion/Action). Ms. Crowder reported that the Committee would continue to hold bi- 
monthly meetings. Regarding the Council referred public comment item concerning the Church 
Street Track Switch submitted by Paula Fraser, the Committee held a discussion with both Muni 
and DPT staff. Ms. Fraser indicated satisfaction in the responsiveness provided by Muni and 
DPT in addressing her concerns. Ms. Crowder stated that the Committee would receive a 
follow-up in October vis-a-vis mitigating construction on the Church Street Track and Ms. Fraser 
would be invited to attend. Also, a final report of the Alternative Fuel Pilot Program (AFPP) 
would be scheduled for the Committee's October meeting. 

The Committee might call a special meeting on September 18 th or September 24 th to specifically 
receive an update on the Construction Budget for the Third Street Light Rail Project before the 
budget is presented to the TA. 

12. Finance and Administration (FAC) (Agenda Item 12 - Discussion/Action). No report 
was given since the Committee Chair was absent. 

13. Operations & Customer Service Committee (OSC) (Agenda Item 13 - 
Discussion/Action). Ms. Downey reported that the Committee somewhat discussed the 
Rescue Muni J, L, M & N Line Recommendations with Peter Straus during its August 18 th 
meeting. She remarked that many of the recommendations require a response from DPT. 
Several agenda items require DPT participation, but DPT staff was unavailable. The Committee 
intends to discuss at its next meeting, tentatively scheduled for September 15 th , DPT Parking 
Control Officers (PCOs) Organization. The Committee did discuss the California Street Cable Car 
Service Outage at Drumm Street, and Cable Car Fare and Transfer Policy in which the 
Committee's recommendations were considered under Council's Agenda Item 9. 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

14. Planning & Marketing Committee (PMC) (Agenda Item 14 - Discussion/Action). Mr. 
Oka reported that the Marc Caposino (Marketing Director, Community and Public Relations 
[Muni]) presented the Committee a detailed presentation on the Public Information Campaign 
that addressed the Muni fare increase and associated marketing, i.e., television commercials, 
flyers, posters, etc. Mr. Oka commented that the marketing products were quite impressive, 
and that Muni and its Marketing Staff should be commended considering current budgetary 
constraints. 

Mr. Oka commented that the marketing campaign also addressed safety issues, particularly the 
issue of parents boarding Muni vehicles with infant remaining in strollers/baby carriages. 

The Chair again thanked Ms. Fuqua for attending the meeting. Ms. Crowder stated 
that in having one source contact within DPT would be very helpful in relaying 
Council/Committee concerns and assisting in directing responses. 

15. Review of CAC Attendance Chart; Information Requests, Recommendations, 
and Incoming Correspondence Matrixes (Agenda Item 15 - Discussion/Action). Council 
Members gave no comments concerning this item. 

17. Council Members' Questions and Comments (Agenda Item 17 - Discussion/Action). 

Mr. Rolfe referred to Council's Agenda Item 10 - Bike Plan Update Presentation. He suggested 
that the PMC or the OCSC should consider discussing: 

• Transit/bus lanes should be paved with their own special colored pavement to 
discouraged automobile drives for driving in the transit lanes. 

• The use of the "diamond symbol" as a transit lane marker conflicts with the same use 
of the "diamond symbol" on highways to indicated carpool lanes. A separate 
designation symbol such as the letter "T" in a circle or the letter "T" enclosed in an 
upside-down "triangle" should be used to identify transit/bus lanes. 

Mr. Rolfe stated that the PMC or OCSC could calendar the suggested topics for the Committees 
September meeting or defer suggested topics to October at which time he would be available 
to attend either Committee's meeting. 

Ms. Downey commented that Mr. Sniffen's concerns should be referred to committee. She 
stated that the OCSC had previously held discussions regarding Street Inspectors operations. 
Ms. Downey commented that specifically at the intersection of Carl and Cole Streets, moving 
vans/delivery vehicles frequently obstruct Muni vehicles and inspectors do not cite violators. 
The Acting Chair stated that the issued is an item that falls between both the PMC and OCSC. 
The Acting Chair suggested that the issue should be split between the committees or that one 
committee calendar this issue. Mr. Oka (PMC Chair) agreed to calendar the item for discussion 
at the PMC's September 15 th meeting. The Acting Chair instructed the Secretary to ensure that 
Mr. Sniffen was provided a copy of the Committee's agenda and invited to attend. 

Mr. Oka commented that in the Richmond District around 16 th /17 th and Geary Boulevard near 
Clement Street, automobiles are still parking parallel on the sidewalks and causing damage to 



Page 10 of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

the sidewalks. He stated that he has constantly called and spoken to DPT PCOs requesting that 
vehicles be tagged, however, nothing is being done. 

Ms. Downey suggested that Mr. Oka attend the OCSC meeting of September 15 th in which the 
Committee has agendized DPT Parking Control Officers (PCOs) Organization. 

Ms. Vincent commented that at Newhall and Third Streets on Palou Avenue, the issue 
concerning sidewalk parking has existed every since she was appointed a member of the 
Council. 

Ms. Fuqua commented that from time-to-time the sidewalk parking issued has been a topic of 
discussion. She stated that James Howard (Deputy Director of Enforcement [DPT]) would 
represent DPT at the OCSC meeting scheduled for September 15 th and this would be a good 
meeting to attend in which Council Members would receive personal feedback regarding 
parking enforcement concerns. 

Ms. Hayes announced that the Bayview Hunters Point Annual Third Street Fair was held and 
over 100 survey forms were collected concerning choosing a call letter for the Third Street Light 
Rail service line. She commented that the survey provided three options (H-Line for Hunters 
Point, T-Line for Third Street and an Other category). The majority of surveys returned thus 
far indicate an interest in a T-Line call letter designation. 

In response to Ms. Hayes' question as to who should receive the survey information once it is 
finalized, Mr. Czechowicz stated that the information should be sent to him. Mr. Czechowicz 
stated that he would ensure that both Michael Burns (MTA Executive Director) and Peter Straus 
would receive the information. 

Ms. Vincent expressed the opinion that that a T-Line call letter designation would be suitable 
because Third Street proceeds from SOMA through Potrero, Bayview Hunters Point and 
Visitacion Valley. 

17. MTA CAC Agenda Planning (Agenda Item 17 - Discussion/Action). Mr. Ferrario 
commented that the facilities listed under Agenda Item 17 are just suggested facilities to visit. 
No final plans have been made specifying a specific date and time. 

In response to Mr. Cimento's question concerning the viewing of the 2003 Sunshine Laws 
training tape, Mr. Czechowicz stated that copies of the tapes would be distributed to Council 
Members to view. 

18. Adjournment. The Chair adjourned the meeting at 7:10pm. 

Attachments: 

Agenda Item 4 - Report of the Chair (Daniel Murphy email of Tuesday, September 2, 2003, 

9:14PM) 
Agenda Item 6 - San Francisco Municipal Railway - Double Deck Bus In-Service 

Demonstration February 1990 Test (Summary Report - March 17, 1992) 
Agenda Item 7 - Proposed Amendment to The MTA CAC Rules of Order 

Page 11 of 12 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, September 4, 2003 

Agenda Item 10 - The San Francisco Bike Network - Linking Every Neighborhood 
SF Bike Plan Update - Info Guide 
SF Bike Plan Update - frequently asked questions 



Page 12 of 12 



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City & County of San Francisco 
Municipal Transportation Agency _ ,__ _ __ T 

Citizens' Advisory Council (CAC) DOCUMENTS DEPT 

SEP 2 6 2003 



SAN FRANCISCO 
PUBLIC LIBRARY 



■^ Notice Regular Meeting and Agenda 
Thursday, October 2, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room 335) 
San Francisco, California 



Members: 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 

Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 

Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 

Committees: 

Engineering, Maintenance & Safety (EMSC) 

Nia Crowder (Chair), Steve Ferrario, Bruce Oka, Linton Stables, Daniel Weaver 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka 

Operations & Customer Service Committee (OCSC) 

Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Norman Rolfe 

Planning & Marketing Committee (PMC) 

Bruce Oka (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 



NOTES: 

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library 
(Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 



The MTA CAC may be contacted as follows: 

Municipal Transportation Agency Citizens' Advisory Council 

401 Van Ness Avenue Room 334 - San Francisco, CA 94102-4524 

S(415) 554-6873 FAX (415) 554-4103 



i> 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between McAllister 
and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, 
make a left, and enter through Room 334. The conference room is down the inner hallway and on your left. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from *-' 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro s 
is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni accessible 
services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
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various chemical-based products. Please help the City to accommodate these individuals. 

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The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
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the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 72 
hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, 
and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that 
deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 

http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code)! 
or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 
Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554-7724; by fax 
(415) 554-5163 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by 
the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying activity. For 
more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, Suite 3900, San 
Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 









Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 

AGENDA 

Regular Meeting 

Thursday, October 2, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Item Number/Item Estimated Time 

1. Call to Order/ Roll Call 5:30 

2. Public Comment 5:32 

3. Adopt Minutes of September 4, 2003 (Discussion/ Action) 
[Attachment] 5:34 

4. Report of the Chair (Discussion/ Action) 5:36 

5. Staff Report (Discussion/ Action) [Attachment] 5:41 
Paul Czechowicz (MTA CAC Staff Liaison) 

Staff-Initiated Items (Discussion/ Action) 

) 6. Efficiency and Performance Report [Attachment] 5:46 

Shannon Gaffney (Principal Administrative Analyst) 

Council-Initiated Items (Discussion/Action) 

7. 37-Corbett Service Quality [Attachment] 6:10 
Steve Ferrario (MTA CAC Member) 

8. Operations & Customer Service Committee (OCSC) 
Recommendation (September 15, 2003 Meeting) 6:20 
(Joan Downey, Chair OCSC) 

Motion a: Whereas sidewalk parking, bus zone parking, double parking, 
white zone parking, and other violations occur too frequently, 
the MTA CAC recommends that the DPT consider combining 
the 587/588 Residential Parking Permit, and General 
Enforcement groups in order to provide more comprehensive 
rather than violation-based enforcement. The MTA CAC 
further recommends that the DPT increase the number of 
PCOs for general enforcement, which would not require 
additional net expenditure given that PCOs are net revenue- 
generating. The MTA CAC further recommends that the 
\\\ Board of Supervisors increase the sidewalk parking fine to 



$100 in January, and directs the CAC Chair to communicate 
same to the Board of Supervisors. 

Motion b: The MTA CAC recommends that, when Muni or DPT staff is 
forming a task force about an issue that affects customers, 
that the Council be notified and have the opportunity to 
appoint a member to attend that task force's meeting. 

Motion c: The MTA CAC recommends that the no-parking alternative for 
the top of Coit Tower be adopted, as it is an easy and cost- 
neutral means of solving the problems of Coit Tower traffic 
and 39 Coit reliability. 

Committee Reports (Discussion/Action) 

9. Engineering, Maintenance & Safety Committee (EMSC) 6:40 
(Nia Crowder, EMSC Chair) 

Last meeting held: August 21, 2003. 

Items discussed: Church Street Track Switch; Traffic Management 
System/Ocean Avenue Project Signalization; Traffic Signalization System at St. 
Francis Circle; Integration of the Department of Parking and Traffic (DPT) and the 
Municipal Railway Central Offices; Alternative Fuel Pilot Program (AFPP) Update; 
Revision to DPT Sidewalk/Driveway Violation Flyer; Approval of Draft Letter to 
Maintenance Deputy General Manager Recommending Reiteration that Starter Shift 
Checkout of Vehicles Include Deployment and Inspection of Lift-U Equipment as 
Written. 

Tentatively Scheduled Next regular meeting: Thursday, October 16, 2003, 
1145 Market, 6 th Floor (Main Conference Room), 4:00 PM. 

Pending Topics for Discussion: 

October 2003 - Church Street Track Switch (Follow-up); August 28 th Metro 
Overhead Dewirement Incident Follow-up/Station Agents Failure to Make 
Announcement When Service Delays Occur; Third Street Light Rail Update - 
(Construction Budget Presentation to San Francisco County Transit Authority 
Citizens Advisory Committee (TA CAC); Work Stoppage; Community Concerns 
Regarding Outreach/Contracting Issues (Minority Contracting); Use of Community 
Based Organizations (CBO) as First Source Hiring Point/Rotating Pools); 
Sectionalization of Overhead for Metro Subway Service; All Future Diesel to Trolley 
Conversions Include Consideration of Undergrounding Overhead Utility Wires Along 
the Entire Route; Revision to DPT Sidewalk/Driveway Violation Flyer (Continued); 
Approval of Draft Letter to Maintenance Deputy General Manager Recommending 
Reiteration that Starter Shift Checkout of Vehicles Include Deployment and 
Inspection of Lift-U Equipment as Written; Revision of DPT Sidewalk/Driveway 
Violation Flyer (Continued). 

November 2003 - Breda Engineering Modifications/Design Repair Plan Update. 

December 2003 - Third Street Light Rail Update. 






January 2004 - Alternative Fuel Pilot Program (AFPP) Update - Procurement 
Specification; Integration of the Department of Parking and Traffic (DPT) and the 
Municipal Railway (Muni) Central Offices 

Quarterly/ Bimonthly Updates: Alternative Fuel Pilot Program (AFPP); Third 
Street Light Rail Project; N-Judah; Municipal Railways Headquarters. 

Potential Discussion Topics: Report on Central Subway; Bus Rapid Transit 
(BRT) (Geary); T3 Presentation to the Council and MTA CAC Interaction; Steps 
Concerning Muni's Vision Plan Implementation; Ocean Avenue Traffic Alignment 
Plans; Muni's Input Into the Spending Plan for Proposition B Reauthorization. 

10. Finance and Administration (FAC) 6:45 
(Daniel Murphy, FAC Chair) 

Last meeting held: August 20, 2003. 

Items discussed: Translink "e-token" Policy; Shortfall in Capital Budget Over 
Coming 20 Years; Vehicle Maintenance System/Materials Management System. 

Tentatively Scheduled Next regular meeting: Wednesday, October 15, 2003, 
401 Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Items for Discussion: 

October 2003 - BART Plus Agreement; Fiscal Year 2001/2002 Audits (Metro East 
Land Acquisition Accounting); Financial Savings/Financial Difference in the Use of 
Disabled Sticker on Paratransit Regional Identification Card and Discontinued 
Disabled "D" Magnetic Pass; Maintenance Budget Overview. 

Deferred Topics of Cancelled September 17, 2003 Meeting - Insurance 
Overview, Risk Management, and Effect of Proposition E (Deferred); Fiscal Year 
2001/2002 Audits (Metro East Land Acquisition Accounting); Maintenance Budget; 
Financial Savings/Financial Difference in the Use of Disabled Sticker on Paratransit 
Regional Identification Card and the Discontinued Disabled "D" Magnetic Pass. 

Deferred Topics from October 2003 Tentative Topic Calendar: Transit 
Impact Development Fee (TIDF)/Soma Service Follow-up; Municipal Railway 
Improvement Fund (MIF). 

Follow-up Items: Quarterly Review of Revenues and Expenses; Parking 
Revenues, Review of Previous Year's Budget Recommendations, Fiscal Year 2004 
Muni/DPT Budgets, MTA CAC Budget Recommendations of February 19, 2003; 
Deficit Closure Plan and Force Reductions. 

11. Operations & Customer Service Committee (OCSC) 6:50 
(Formerly Service Reliability and Quality [SRQC]) 

(Joan Downey, OCSC Chair) 

Last meeting held: September 15, 2003. 



Items discussed: DPT Parking Control Officers (PCOs) Organization; 39 Coit 
Service Improvement Follow-up; Passenger Service Report (PSR) Quarterly Update; 
Participation of Committee Members on Task Forces. 

Tentatively Scheduled Next regular meeting: Monday, October 20, 2003, 401 
Van Ness, Room 308 (Conference Room 312), 3:00 PM. 

Pending Items for Discussion: 

October 2003 - Bus Cleaning; Muni Wayside Fare Collection System (Fare Gates); 
Non-operations of Three Car LRV's within the Metro Subway System (Referred from 
Engineering, Maintenance & Safety Committee (EMCS) meeting of June 19, 2003 
[Mr. Ferrario]). 

Follow-up Items: 39 - Coit Service Improvement; Passenger Service Report 
(PSR); Rescue Muni J, L, M & N Lines Recommendations; Cable Car; Service 
Standards. 

12. Planning & Marketing Committee (PMC) 6:55 
(Formerly Service Design & Marketing [SDMC]) 

(Bruce Oka, PMC Chair) 

Last meeting held: August 18, 2003. 

Items discussed: Public Information Campaign; 27-Bryant Service Line Reroute 
Proposal; 18 - 46 th Avenue and 54 - Felton Service Lines Official Detours; 29 - 
Sunset and 82X - Presidio & Wharves Express Route Services Lines Changes; San 
Francisco Municipal Railway FY2004-FY2023 Short Range Transit Plan (SRTP). 

Tentatively Scheduled Next regular meeting: Monday, October 20, 2003, 401 
Van Ness, Room 334 (Conference Room 335), 5:30 PM. 

Pending Item for Discussion: 

October - 29 - Sunset and 82X - Presidio & Wharves Express Route Services Lines 
Changes (Deferred) 

13. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence 

Matrixes [Attachments] (Discussion/Action) 7:00 

14. Council Members' Questions and Comments (Discussion/ 

Action) 7:05 

15. MTA CAC Agenda Planning (Discussion/Action) 7:10 

Facilities Tour (Vehicle Maintenance System/Materials Management 
System [VMS/MMS - January 2004], Department of Parking and 
Traffic Control Center) 

16. Adjournment 7:30 



Attachments: 

Agenda Item 3 - 

Draft MTA CAC Minutes of September 4, 2003 

Agenda Item 5 - 
^ Monthly Staff Report of October 2, 2003 

Agenda Item 6 - 

Chapter 88 Performance and Review Ordinance of 1999 

Agenda Item 7 - 

Mr. Richard C. Webster letter of September 22, 2003 (Re: San Francisco Municipal Railway Service 

The 37 Corbett Line) 

Agenda Item 13 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



i> 



c 



( 










^Municipal Transportation Agency 
^Citizens' Advisory Council 
City and County of San Francisco 

DOCUMENTS DEPT. 
^FINAL MINUTES 

^of DEC 1 5 2003 

Regular Meeting SAN FRANC|SC0 

PUBLIC LIBRARY 

Thursday, October 2, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (Chair) called the 
meeting to order at 5:38 p.m. 

MTA CAC Members Present at Roll Call: Daniel Murphy (Chair), Nia Crowder (Vice 
Chair), Art Cimento, Joan Downey; Steve Ferrario; Bruce Oka; Cesar Perez; Norman 
Rolfe; Linton Stables; Daniel Weaver. 

MTA CAC Members Arrived After Roll Call: Sue Cauthen (5:38 p.m.), Ellen Hayes 
(5:45 p.m.). 

MTA CAC Members Absent: Dorris Vincent. 

San Francisco Municipal Railway (Muni) Staff Present: Deborah Denison, 
(Acting, MTA CAC Liaison) , Jim Kelly (Senior Operations Manager, Operations), Larry 
Games (Superintendent, Woods Division), Shannon Gaffney (Principal Administrative 
Analyst), Virginia Richardson (Acting, Council Secretary). 

Department of Parking and Traffic (DPT) Staff Present: Gerald Norman 
(Director, DPT), Lorraine Fuqua (DPT MTA CAC Staff Liaison). 

2. Public Comment (Agenda Item 2). The Chair requested that public comment be 
provide regarding any items within the scope of the Council's jurisdiction but not on the 
agenda. No public comment was given at this time. Mr. Murphy stated that Ms. 
Cauthen notified the Chair that she would be in attendance at today's meeting but 
would be arrive late. 

3. Adopt Minutes of September 4, 2003 (Agenda Item 3 - Discussion/ Action). 
Linton Stables moved the following motion, which was seconded by Bruce Oka: 

Motion To Adopt: The Draft Minutes of the MTA CAC Regular Meeting of 
September 4, 2003 be accepted. 

The motion to adopt carried with 10 yes votes. Daniel Murphy, Nia Crowder, Art 
Cimento, Joan Downey; Steve Ferrario; Bruce Oka; Cesar Perez; Norman Rolfe; Linton 
Stables; Daniel Weaver voted yes; Sue Cauthen, Ellen Hayes, Dorris Vincent absent. 



401 VAN NESS AVENUE-ROOM 334 -SAN F R ANCIS CO-CA. 94102-4524 
S(415) 554-6873 FAX (415)554-4103 



Page 1 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

4. Report of the Chair (Agenda Item 4 - Discussion/Action). The Chair reported 
that Virginia Richardson would serve as Acting Council Secretary since Vincent Dunlap 
(MTA CAC Secretary) was absent due to surgery. He also stated that: 

• Four (4) copies of the Sunshine Ordinance training videos are available checkout 
for CAC members to view. The four videos will be rotated to all CAC members 
who did not attend the Sunshine Ordinance training. Members who have 
completed the training would not need to view the tape. 

• CAC Committee Chairs should send their agenda to Deborah Denison, (Acting, 
MTA CAC Liaison) via email. 

• CAC members should provide the Chair feedback on the Department of Parking 
& Traffic's (DPT) Budget, i.e., policy implications, changes, etc. 

Mr. Murphy introduced Gerald Norman (Director, Department of Parking & 
Traffic [DPT]). 

Mr. Norman informed the Council of his background as an Attorney having worked in 
both the District and City Attorney's Offices. He commented that he had been with 
DPT since October and that the Department's staffing consists of about 780 employees 
assigned within five (5) Divisions. 

He stated that the Chair requested that he brief the Council on the Board of 
Supervisors' action regarding the motorcycle resolution. Mr. Norman remarked that 
Supervisor Daly introduced a fairly substantial amendment to Supervisor Gonzalez' 
initial resolution. The amendment basically asked that DPT continue the policies and 
practices that the Department had previously prioritized. He expressed the opinion 
that during the Board of Supervisors' debate, there was a significant feeling that the 
sidewalk-parking issue should be addressed in a manner that is consistent with the lack 
of parking in San Francisco. Aware of the Council's, as well as, many neighborhoods 
and groups' concerns regarding the sidewalk-parking issue, Mr. Norman stated that the 
sidewalk parking policy, as based on the goals of the Board of Supervisors and the 
limitations of DPT's Staff, has been given a priority in which DPT responds to sidewalk- 
parking complaints that are received by telephone in the Department. He stated that 
the Department's goal is a response time of thirty minutes and that the Department has 
been fairly consistent in meeting its goal. 

Mr. Norman remarked he is aware of a large group of organizations and citizens that 
desire that DPT customarily enforce sidewalk-parking laws rather than enforce 
sidewalk-parking violations mostly on a complaint basis. He expressed the view that 
before there is a resolution much more would have to be done including some response 
from the City Attorney concerning the City's potential liability that emerges from the 
current policy. C 



Page 2 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

Mr. Norman explained that the Enforcement Division routinely handles sidewalk-parking 
complaints and that 30-40% of the complaints are resolved before the enforcement 
officer arrives - finding the vehicle had been moved. A typical problem with 
telephoned sidewalk-parking complaints is the ability for someone in the neighborhood 
to harass a neighbor. He commented that State Laws are very specific unless there is 
some legitimate issue concerning right-of-ways, i.e., emergencies; parking on the 
sidewalk is strictly forbidden. Mr. Norman commented that enforcement is difficult due 
to the number of contradicting/ contravening policies. He expressed the opinion that 
with the Council's assistance a better sidewalk-parking enforcement policy might be 
developed. 

He stated that discussions are occurring regarding a regional enforcement policy in 
which Parking Control Officers (PCOs) would be assigned to enforce policy in a region 
instead of being assigned to a specific beat. A study of individual PCOs performance 
by beat is currently taking place. Data would be collected for approximately two 
months and analyzed to determine if resources should be shifted or augmented. 
He explained that based on the provisions of Proposition E, baseball has been deemed 
as one of DPT's baseline services. During baseball season, 26 PCOs and four (4) 
supervisors are assigned to baseball and are released back to enforcement duties at the 
conclusion of the season. 

Mr. Norman pointed out other initiatives begun by DPT as follows: 

• 1380 Howard Street - Residential Parking Permits (RPP). Implemented 
a locked box system whereby citizens can mail reapplications for RPPs directly to 
a central location where actual processing of applications takes place inside a 
contracted bank, eliminating clerks' involvement in clearing checks. 

• Finding a new location for the Department's operations. 

Mr. Norman encouraged Council Members to contact Lorraine Fuqua (DPT MTA CAC 
Staff Liaison) in organizing tours of DPT facilities, i.e., Operation, Citation, 
Administration or any of the Garages. 

In closing, Mr. Norman stated that Ms. Fuqua had been assigned as a permanent liaison 
to the Council regarding DPT concerns. 

5. Staff Report (Agenda Item 5 - Discussion/Action). Ms. Denison advised the 
Council that she was serving as Acting, MTA CAC Liaison for Paul Czechowicz (MTA CAC 
Liaison). She stated that the Staff Report was provided as an attachment to the 
agenda. Copies of the October 2003 Special Events Calendar was provided to Council 
Members as an attachment to the Staff Report (attachment). 

The Chair advised the Council of a reorder of the Agenda and called for 
Agenda Item 7 before Agenda Item 6. 



Page 3 Of 13 



Municipal Transportation Agency 
Citizens' Advisor/ Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

6. 37-Corbett Service Quality (Agenda Item 7 - Discussion/Action). Jim Kelly 
(Senior Operations Manager, Operations) introduced Larry Games (Superintendent, 
Woods Division). Mr. Kelly referenced the attachment to Agenda Item 7 and remarked 
that numerous emails had also been received from residents concerning the 37-Corbett. 
Mr. Kelly stated that all runs on the 37-Line were recently identified as a "must go line" 
in which all runs would have to be filled. He explained that delays occurred as the 
result of three afternoon runs garage departures (travel time) that were not adequate 
enough for vehicles to start revenue service as scheduled. Fifteen (15) minutes was 
added to the vehicles travel time, which should allow the vehicles to start at the correct 
point on the line. 

Mr. Kelly stated that the Schedules Department is currently working on a new schedule 
that should address many of the deficiencies affecting the 37-Line. He explained the 
practice of assigning buses to the 37-Line from other service lines and the potential for 
buses arriving late to begin service on the 37-Line. Mr. Kelly explained that Schedules 
is developing a schedule that identifies coaches specifically dedicated to serve the 37- 
Corbett Line. Because of the terrain in the Twin Peaks area a 40-foot coach cannot 
operate on the 37-Line. Should a coach need to go out of service on the 37-Line a 
standby 30-foot coach at Woods Division has been identified. He remarked that an 
operator from the 48-Quintara - 24TH Street Line would operate the reserved vehicle to 
fill service gaps as necessary. A dedicated inspector has been assigned during the 
morning (am) and evening (pm) rush hours to monitor service. He commented that no 
complaints have been received from residents using the 37-Line since changes were 
effected. 

Ms. Downey commented that she was pleased to hear that service has improved. 
However, she expressed concern that service to other bus lines would be reduced. Mr. 
Kelly stated that there would be no runs taken from somewhere else. He commented 
that Fred Stephens (General Manager, Muni) made it clear that an operator would not 
be assigned from another line to operate a bus on the 37-Line, sacrificing service 
somewhere else. 

Mr. Weaver inquired as to Muni being aware of any serious service problems with the 
37-Line before the Council having forwarded Mr. Webster's letter. Mr. Kelly responded 
that Muni was not aware of any serious problems, however the letter contributed to 
bring this issue to the attention of Mr. Stephens. He commented that Mr. Stephens 
convened a meeting directing that the deficiencies in the 37-Line be identified with an 
immediate solution. 

Larry Games (Superintendent, Woods Division) advised the Council that there were 
budgetary constraints that have affected service. He commented that Staff is 
proposing a long-term solution to rectify service deficiencies with cost estimated at / 
$175,000; $250,000 were a dedicated inspector assigned. Mr. Games briefed the 
Council on the inherent problems in operating the line as a result of its long and short 



Page 4 of 13 






Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

operating routes, and the significant impact an out of service vehicle has on headway 
times. 

In response to Mr. Rolfe's question of a budget item for an additional coach on the line, 
Mr. Kelly explained that the attempt is to have all buses on the line operate to the long 
end of the route. He explained that when a line has two inherently different terminus 
locations and a bus is missing in service the headway doubles to the opposite end. Mr. 
Kelly stated that the preliminary estimates in adding an extra coach over a year would 
cost $103,000 to maintain the current headways. He commended that the headways 
would not increase with added service and would remain the same. 

Mr. Ferrario inquired as to a written response to Mr. Webster's letter (attachment to 
Agenda Item 7). Mr. Kelly stated that Mr. Stephens sent a single email response to 
every complainant who had sent an email complaining about the 37-Corbett's quality of 
service. 

The Chair requested that Ms. Dennison email to Council Members a copy of 
Mr. Stephens' email response sent to complainants who sent an email 
regarding the 37-Corbett Line quality of service. The Chair recommended 
that the Council's Operations & Customer Service Committee (OCSC) should 
calendar this item should further issues regarding the 37-Corbett's quality of 
service are brought to the attention of the Council. 

7. Efficiency and Performance Report (Agenda Item 6 - Discussion/Action). 
Shannon Gaffney (Principal Administrative Analyst) stated that copies of the report had 
been provided to Council Members (attachment to Agenda). She explained that the 
efficiency plan was a requirement by the Board of Supervisors passed through an 
ordinance in 1999. The ordinance designed the format of the report. The report is a 
compilation of information taken from a variety of sources such as the Short Range 
Transit Plan (SRTP), Quarterly Report on Service Standards and other documents 
prepared by Muni Staff of which the Council has reviewed. Ms. Gaffney apologized for 
the delay in distributing the report to the Council and stated she would answer any 
questions Council Members might have. 

Mr. Weaver commented that the report's data appears to use performance data to 
address concerns in developing an efficiency plan and asked how are the two 
connected. Ms. Gaffney expressed the view that having read the information in the 
ordinance and interpreting the Board of Supervisors intent as expressed in the plan, the 
report is a means for Departments to have a strategic vision, develop and comply with 
performance standards and evaluations in identifying and meeting customers needs. 

The Chair stated that since the Council had not had ample time to review the 
report, he would calendar this item as a topic for the Council's Finance & 
Administration Committee (FAC). 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 



8. Operations & Customer Service Committee (OCSC) Recommendation 
(September 15, 2003 meeting) (Agenda Item 8 - Discussion/Action). The Chair 
asked that Ms. Downey introduce Motion 8a. Ms. Downey began by stated that a 
number of the Committee Members have expressed their displeasure with the 
enforcement of sidewalk-parking violations occurring in their neighborhoods. She 
briefed the Council on the Committee's meeting with James Howard (Deputy Director of 
Enforcement [DPT]) during the OCSC's meeting of September 15th. 

Ms. Downey presented Motion 8a, which was before the Council as follows: 

Motion 8a: Whereas sidewalk parking, bus zone parking, double parking, 
white zone parking, and other violations occur too frequently, 
the MTA CAC recommends that the DPT consider combining the 
587/588 Residential Parking Permit, and General Enforcement 
groups in order to provide more comprehensive rather than 
violation-based enforcement. The MTA CAC further recommends 
that the DPT increase the number of PCOs for general 
enforcement, which would not require additional net expenditure 
given that PCOs are net revenue generating. The MTA CAC 
further recommends that the Board of Supervisors increase the 
sidewalk parking fine to $100 in January, and directs the CAC 
Chair to communicate same to the Board of Supervisors. 

In response to Mr. Murphy's question regarding 587/588 and Residential Parking being 
two separate enforcement groups, Mr. Norman explained that 587 is driveway 
enforcement that does not require towing and the 588 is driveway tow. The Chair 
suggested that a comma be inserted between 587 and 588, and before 
Residential Parking. 

Ms. Downey remarked that General Enforcement monitors parking meters and 
sidewalk-parking enforcement was separate from regular PCOs functions. 
Mr. Norman commented that in regards to the funding of PCOs, it is true PCOs write 
citations that have a dollar value that far exceed PCOs' salaries and benefits. However, 
revenue from citations is earmarked for the Municipal Railway. DPT does not have any 
share of the revenue for funding other functions. 

The Chair called for a discussion of Motion 8a. 

Responding to Ms. Crowder's question regarding current sidewalk-parking violation fine 
rate, Mr. Murphy responded that the current fine is $75.00. Ms. Crowder suggested 
that the last sentence to Motion 8a include the MTAB and be change to read " 
The MTA CAC further recommends that the MTAB and the Board of 
Supervisors increase the sidewalk parking fine to $100 in January, and 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

directs the CAC Chair to communicate same to the Board of Supervisors." 

Ms. Downey explained that increasing the fine is a Supervisor's function. 

Mr. Murphy explained that there is a State cap of $100.00 on sidewalk-parking violation 
fines. Mr. Norman commented that when the Board of Supervisors increased fines 
earlier this year a resolution was passed to target an increase in sidewalk-parking 
violations fines to $100.00 in January (2004). The ordinance that controls sidewalk- 
parking violations fines is currently set at $75.00. Mr. Norman stated that DPT has 
developed an initiative to increase the ordinance to $100.00 should the Board of 
Supervisors desire. 

Ms. Crowder expressed agreement in recommending combining the PCOs' functions. 
Ms. Downey commented that the reasons for the recommendation are that: 

• Residents should not have to contact DPT in order to have sidewalk-parking 
enforcement carried out. 

• Accessibility is a main principle of the sidewalk-parking enforcement issue. 

• Esthetically, City sidewalks should not become parking lots. 

Mr. Norman reiterated that the priority for sidewalk-parking enforcement had been 
established years ago as a complaint based enforcement which is a policy that is 
subject to some debate in the Board of Supervisors. DPT is considering changing PCOs 
deployments to a regional based deployment in contiguous areas for enforcement of all 
violations and that PCOs would not be assigned to specific functions. Based on a 
computer program upgrade, data is being collected to study individual PCOs 
performance to determine areas where regional enforcement would be more effective. 
He stated that based on his conversations with Mr. Howard and other DPT enforcement 
personnel, no directive has been received to change the current enforcement priority 
policy. 

Responding to Ms. Downey's question as to whom the directive would come from, Mr. 
Norman suggested that meetings of the Board of Supervisors, the MTA, and relevant 
citizens groups, i.e., homeowners, the disabled, etc., should be considered. 

Mr. Murphy expressed the opinion that under Proposition E the MTA Board has 
jurisdiction to make the change in enforcement policy without the Board of Supervisors 
having to consider this matter. 

Ms. Downey stated that there is currently a law that states that it is illegal to park 
vehicles on the sidewalks and DPT is a law enforcement agency. She asked, "Why a 
directive would be needed to enforce sidewalk-parking violations?" Mr. Norman stated 
that the Department has set enforcement priorities and the priority on sidewalk-parking 
enforcement relates to actual complaints, as DPT is currently deployed. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 



Mr. Cimento asked, as a point of clarification, if a Residential Parking PCO observes a 
sidewalk-parking violation while performing his duties, is the Residential Parking PCO 
under instruction not to ticket that individual violation? Mr. Norman responded, based 
on current deployment standards, the Residential Parking PCO is to respond to only 
Residential Parking Permit enforcement. 

Mr. Rolfe and Mr. Cimento agreed that PCOs should be assigned to beats and enforce 
any parking violation. 

Mr. Weaver suggested that DPT should have only one telephone number for 
residents to use to report parking violations instead of the current use of 
different numbers to report specific violations. 

Mr. Weaver suggested that DPT should begin a public service campaign to 
education automobile drivers about pedestrians, children, and transit users' 
need for sidewalk access. 

Mr. Oka commented that many in the disabled and senior community are totally against 
any obstruction limiting access to City sidewalks. He remarked that Mr. Howard had 
attended meetings of the Muni Accessibility Advisory Committee (MAAC) and the 
Council's (former) Safety, Training & Accessibility Committee (STAC) and informed 
members that PCOs patrolling the neighborhoods could be asked by residents to ticket 
any vehicle in violation of sidewalk-parking enforcement and that the PCOs should issue 
citations, appropriately. 

Ms. Downey commented that as far as community consensus, both the Height Ashbury 
Neighborhood Council and the Cole Valley Improvement Associations agree with 
neighborhood sidewalk-parking violation enforcement and wrote a letter over a year 
ago asking DPT for enforcement in the neighborhood. 

Ms. Crowder stated that on behalf of the residents of Presidio Heights a letter was 
written asking for enforcement of all sidewalks-parking violations as well. 

Ms. Crowder suggested deleting the wording from the second to the last 
sentence of the motion, "which would not require additional net expenditure 
given that PCOs are net revenue generating." 

Mr. Norman was excused in that the Council had no further questions. 

Mr. Stables moved to Call the Question. Noting no objections, the Chair 
called for a vote on Motion 8a as discussed and amended. 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

Amended Motion 8a: Whereas sidewalk parking, bus zone parking, double 

parking, white zone parking and other violations occur 
too frequently, the MTA CAC recommends that the DPT 
consider combining the 587/588, Residential Parking 
Permit, and General Enforcement groups in order to 
provide more comprehensive rather than violation- 
based enforcement. The MTA CAC further 
recommends that the DPT increase the number of 
PCOs for general enforcement. The MTA CAC further 
recommends that the Board of Supervisors increase 
the sidewalk parking fine to $100 in January, and 
directs the CAC Chair to communicate same to the 
Board of Supervisors. 

The Amended Motion 8a carried with 12 yes votes. Daniel Murphy, Nia Crowder, 
Art Cimento, Joan Downey; Steve Ferrario; Bruce Oka; Cesar Perez; Norman Rolfe; 
Linton Stables; Daniel Weaver, Sue Cauthen, Ellen Hayes voted yes; Dorris Vincent 
absent. 

The Chair called for Motion 8b. 

Ms. Downey presented Motion 8b, which was before the Council as follows: 

Motion 8b: The MTA CAC recommends that, when Muni or DPT staff is 
forming a task force about an issue that affects customers, that 
the Council be notified and have the opportunity to appoint a 
member to attend that task force's meeting. 

Ms. Downey stated that recently the Muni Wayside Fare Collection System Task Force 
on fare gates met. She expressed the view that the Council should have had the 
opportunity to participate on the task force since the issue concerning fare gates 
directly affects Muni customers. 

The Chair called for discussion of Motion 8b. 

Mr. Cimento stated, being unaware of the number of task forces and frequency of 
meetings, he asked if Muni and DPT were supportive of having CAC Members 
participate in these task forces? Ms. Denison and Ms. Fuqua stated that both Muni and 
DPT support the Council's participation. 

Noting no further discussion, the Chair called for a vote on Motion 8b. 
Motion 8a carried with 12 yes votes. Daniel Murphy, Nia Crowder, Art Cimento, 
Joan Downey; Steve Ferrario; Bruce Oka; Cesar Perez; Norman Rolfe; Linton Stables; 
Daniel Weaver, Sue Cauthen, Ellen Hayes voted yes; Dorris Vincent absent. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 



Ms. Crowder suggested that during the Council's Chair meeting with the 
Executive Director, the Chair should inquire as to the convening of any task 
forces and report findings to the Council. The Chair agreed. 
The Chair called for Motion 8c. 

Ms. Downey presented Motion 8c, which was before the Council as follows: 
Motion 8c: The MTA CAC recommends that the no-parking alternative for the 
top of Coit Tower be adopted, as it is an easy and cost-neutral means of 
solving the problems of Coit Tower traffic and 39-Coit reliability. 

Ms. Downey explained that currently at Coit Tower there is a short-term parking issue. 
Especially during the summer months, a traffic backup of about 40 automobiles 
attempting to ascend Telegraph Hill Boulevard to visit the tower impedes the 39-Coit 
bus. She stated that the OCSC has held discussion with the Telegraph Hill Dwellers 
Task Forces and as a solution all parking be removed from the top of Telegraph Hill and 
a turnaround with a plaza be constructed. She commented that it was the 
Committee's opinion that the 39-Coit could be rerouted via Pier 39 making it accessible 
for tourist and residents alike. 

Ms. Fuqua advised the Council that DPT had prepared and sent a written response just 
prior to her arrival to the meeting. She explained that the area the Council is 
concerned about falls under the heading of public streets and parking cannot be 
prohibited on public streets. Ms. Fuqua stated that she understood that DPT 
suggested an alternative to the recommendation, but was not aware of the specifics. 
Ms. Fuqua requested that Council continue Motion 8c until the Council 
receives a copy DPT's response. 

Mr. Ferrario commented that he understood the traffic issue concerning Telegraph Hill 
Boulevard's approach up to Coit Tower. He stated that paratranist users may not 
always be able to ride the 39-Coit and his concern was that some disabled parking 
would need to be available. 

Mr. Weaver moved the following motion, which was seconded by Mr. Stables: 
Motion to Continue: Motions 8c be continued to the Council's December 
meeting. 

Noting no further discussion, the Chair called for a vote on the Motion to 
Continue. 

Motion to Continue Motion 8c carried with 11 yes votes. Daniel Murphy, Nia 
Crowder, Art Cimento, Steve Ferrario; Bruce Oka; Cesar Perez; Norman Rolfe; Linton 
Stables; Daniel Weaver, Sue Cauthen, Ellen Hayes voted yes; Joan Downey voted no ; 
Dorris Vincent absent. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 



9. Engineering, Maintenance and Safety Committee (EMSC) (Agenda Item 9 - 
Discussion/Action). Ms. Crowder (Chair, EMSC) reported that the last meeting of the 
Committee was in August. Ms. Paula Fraser (San Francisco Resident) attended and 
expressed her pleasure in the response from the Council, the Committee and Muni's 
Staff regarding her concerns about the Church Street Track Switch. The Committee 
plans to discuss the following at its next meeting tentatively scheduled for October 16, 
2003, 1145 Market Street, 6th Floor (Main Conference Room), 4:00pm: 

• Church Street Track Switch Follow-up. 

• Contract Mitigation Issues Concerning the Third Street Light Rail 
Project. 

• Revision to DPT Sidewalk/Driveway Violation Flyer. 
. Third Street Light Rail Project Update (Budget). 

• Alternative Fuel Pilot Program (AFPP) Update (Final Report). 

10. Finance and Administration Committee (FAC) (Agenda Item 10 - 
Discussion/Action). Mr. Murphy (Chair, FAC) Daniel Murphy reported that the 
Committee did not meet in September; therefore, all of the agenda items would be 
calendar for its October meeting. The Committee intends to identify budget discussion 
items and schedule for discussion at its next meeting. 

11. Operations and Customer Service Committee (OCSC) (Agenda Item 11 - 
Discussion/Action). Ms. Downey (Chair OCSC) reported that the Passenger Service 
Report (PSR) Quarterly Update had been deferred in that PSR data was not available. 
She commented that two members of the Committee had not received response to 
PSRs submitted over a month ago. The Committee would following up with a number 
of small improvements Rescue Muni recommended to Muni and intends to discuss Muni 
Wayside Fare Collection System (Fare Gates) at its next meeting scheduled for Monday, 
October 20, 2003, 401 Van Ness, Room 308 (Conference Room 312) at 3:00pm. 

12. Planning and Marketing Committee (PMC) (Agenda Item 12 - Discussion/ 
Action). Mr. Oka (Chair, PMC) stated that the Committee did not meet in September 
due to Staff's unavailability. The Committee's intends to discuss three items, including 
the Debit Card Update, at its next meeting. Mr. Oka stated that the Debit Card is a 
separated issue from the Identification (ID) Card and Sticker issue. The Committee is 
scheduled to meet on Monday, October 20, 2003, 401 Van Ness, Room 334 
(Conference Room 335) at 5:30 p.m. 

13. Review of CAC Attendance Chart; Information Requests; 
Recommendations, and Incoming Correspondence Matrixes (Agenda Item 13 - 
Discussion/Action). Mr. Ferrario suggested that the CAC Attendance Chart should 
indicate who was present for a meeting even though a quorum was not met. The Chair 

Page 11 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 

agreed with Mr. Ferrario's suggestion and stated that he would inform the Council's 
Secretary. 

14. Council Members' Questions and Comments (Agenda Item 14 - Discussion/ 
Action). Mr. Oka stated he would like to see double deck buses in San Francisco and 
that more study needs to be done. 

Ms. Hayes distributed a summary of the survey results conducted in the Bayview 
Hunters Point Community's regarding the Third Street Light Rail call letter designation 
(attachment). Ms. Denison received the package of actual summary results and stated 
that she would deliver them to Mr. Czechowicz. 

Mr. Cimento commented that the California Pacific Medical Center, Pacific Heights 
Campus (Webster and McCann Streets), has begun a significant amount of 
construction/redesign work on its property that has had an immense impact on traffic 
flow around the Campus. He stated that issues concerning shuttle bus services and 
passenger loading zones, parking zone changes, construction workers parking, the 
proposed installation of street lighting, and the need for DPT's participation in 
community discussions and meeting has been identified. Mr. Cimento stated having 
spoken with the Medical Center's Community Relations Representative, the comment 
was made that DPT has not been involved in many of the traffic control proposals that 
are being discussed and debated within the community. Also, when DPT was 
contacted for enforcement of double-parking and other kinds of parking violations 
around the campus, the response from DPT was that enforcement could not be offered 
and enforcement was done through a PCO patrolling the area. Mr. Cimento asked the 
following questions: 

What is DPT's policy regarding enforcement of traffic violations around the Campus? 

What has been DPT's involvement in the planning and discussions regarding traffic flow 

and traffic control around the California Pacific Medical Center, Pacific Heights Campus, 

during construction? 

What has DPT done in response to enforcement issues as identified by Medical Center 

Representatives? 

Ms. Fuqua noted Mr. Cimento's comments/questions and stated she would 
provide a response. 

Mr. Weaver commented that the Short Range Transit Plan (SRTP) indicates that the 
Muni Metro System has NextBus. Mr. Weaver stated that NextBus is only in the Metro 
underground with the exception of one token example at UCSF. Ms. Downey stated 
that NextBus is on the N-Line (Inbound). Mr. Weaver requested that the Council 
receive a presentation on NextBus at the Council's November meeting. The Chair 
suggested that the EMSC should schedule NextBus as an agenda item at its 
next meeting. Ms. Crowder (EMSC) agreed to schedule the NextBus topic. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, October 2, 2003 



Ms. Downey commented that the additional information received in response to Mr. 
Murphy and Ms. Hayes' request for ridership results by geographic area (zip 
code/district) did not provide the information requested. Mr. Murphy stated that he is 
unsure if Muni even received the information and Marc Caposino (Muni) apparently 
does not have the information. Mr. Murphy stated that he would contact David 
Binder and inquire who in Muni received the "crosstabs" information 
regarding the differences in response between frequent and infrequent 
riders. 

Ms. Downey suggested that the Council should meet with members of the 
MTA Board and other higher-level management officials in Muni and DPT. 

The Chair stated that upon the appointment of every MTA Board Member he has invited 
members to come and address the Council. He stated that he would send another 
round of invitations, starting with the newest MTA Board Member, Mr. Wil Din. 

15. MTA CAC Agenda Planning (Agenda Item 15 - Discussion/Action). The Chair 
stated that Council Committees would not meet in December. The Council would 
conduct agenda planning in January (2004) to establish priorities and would reschedule 
the normal meeting date since Thursday, January 1st is the first day of the New Year. 
Ms. Crowder stated that the Council might have to calendar an agenda item regarding 
the Third Street Light Rail Project sometime in January. The Council's February 2004 
meeting will deal with all the budget recommendations. In addition, February will be 
reserved for budget review. Mr. Murphy referred three items to committee. 

16. Adjournment. The meeting adjourned at 7:08 p.m. The next meeting will be 
held on Thursday, November 6, 2003, at 5:30 p.m. 

Attachment: 

Agenda Item 5 - 

October 2003 Special Events Calendar (email) 

Agenda Item 6 - 

Municipal Railway Efficiency Plan for FY2002-2003 (Michael T. Burns, Executive Director 

Itr of October 1, 2003) 

Agenda Item 14 - 

Survey Results Bayview Hunters Point Third Street Light Rail Call Letter Designation 

August 30-31, 2003 



Page 13 Of 13 




City & County of San Francisco 
Municipal Transportation Agency 
^Citizens' Advisory Council (CAC) 

Notice Regular Meeting and Agenda 

Thursday, November 6, 2003 at 5:30pm 

*~~. .. „r- i-ro r^r-n-r 401 Van Ness Avenue/ Room 334 (Conference Room 335) 
DOCUMENTS DEPT. San Frandsc0f California 

NOV - 3 2003 

SAN FRANCISCO m *»■%•!%**«. 

PUBLIC LIBRARY |y,emDers ' 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 
Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 
Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 
I (2 Vacancies) 

Committees: 

Engineering, Maintenance & Safety (EMSC) 

Nia Crowder (Chair), Steve Ferrario, Bruce Oka, Linton Stables, Daniel Weaver 

Finance and Administration (FAC) 

Daniel Murphy (Chair), Sue Cauthen, Bruce Oka 

Operations & Customer Service Committee (OCSC) 

Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Norman Rolfe 

Planning & Marketing Committee (PMC) 

Bruce Oka (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 



F 



NOTES: 

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library 
(Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 



The MTA CAC may be contacted as follows: 

Municipal Transportation Agency Citizens' Advisory Council 

401 Van Ness Avenue Room 334 - San Francisco, CA 94102-4524 

S(415) 554-6873 FAX (415) 554-4103 



) 



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This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between McAllister 
and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, 
make a left, and enter through Room 334. The conference room is down the inner hallway and on your left. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from *-■:-* 
meeting location. Accessible Muni bus line nearest the meeting location is the 47 Van Ness. The closest MUNI Metro 4 
is the Van Ness Muni Station, where one can transfer to a 47 Van Ness bus. For more information about Muni accessible 
services, call (415) 923-6142. 

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The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
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between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 72 
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(Chapter 67 of the San Francisco Administrative Code) 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, 
and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that 
deliberations are conducted before the people and that City operations are open to the peoples' review. 4 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
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http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) 
or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 
Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554-7724; by fax 
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Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
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Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 

AGENDA 

Regular Meeting 

Thursday, November 6, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Item Number/Item Estimated Time 

1. Call to Order/Roll Call 5:30 

2. Public Comment 5:32 

3. Adopt Minutes of October 2, 2003 (Discussion/Action) [Attachment] 5:34 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/ Action) [Attachment] 5:41 
Paul Czechowicz (MTA CAC Staff Liaison) 

Staff- Initiated Items (Discussion/Action) 

, ^ 6. Geary Corridor Study Citizens Advisory Committee (Attachment) 5:46 

j Suany Chough (Transit Planner, Capital Planning & Grants) 

7. FY2004 Fast Pass, BART Plus, and FY2004 Feeder Service 
Agreements Between The City and County of San Francisco and 
The San Francisco Bay Area Rapid Transit District (BART) 

[Attachments] 5:56 

Ann Carey (Financial Manager, Finance and Administration) 

Council-Initiated Items (Discussion/Action) 

8. Operations & Customer Service Committee (OCSC) 
Recommendation (September 15, 2003 Meeting) [attachments] 6:20 
(Joan Downey, Chair OCSC) 

Motion: The MTA CAC recommends that the no-parking 
alternative for the top of Coit Tower be adopted, as 
it is an easy and cost-neutral means of solving the 
problems of Coit Tower traffic and 39- Coit 
reliability. 



(Note: Motion deferred from Council's October 2, 2003 meeting) 



) 



9. Draft Letter to Executive Director, Municipal Transportation Agency 
Concerning MuniWayside Fare Collection System (attachment) 6:50 
(Joan Downey, Chair OCSC) 

Committee Reports (Discussion/Action) 

10. Engineering, Maintenance & Safety Committee (EMSC) 6:55 

(Nia Crowder, EMSC Chair) 

Last meeting held: August 21, 2003. 

Items discussed: Church Street Track Switch; Traffic Management 
System/Ocean Avenue Project Signalization; Traffic Signalization System at St. 
Francis Circle; Integration of the Department of Parking and Traffic (DPT) and the 
Municipal Railway Central Offices; Alternative Fuel Pilot Program (AFPP) Update; 
Revision to DPT Sidewalk/Driveway Violation Flyer; Approval of Draft Letter to 
Maintenance Deputy General Manager Recommending Reiteration that Starter Shift 
Checkout of Vehicles Include Deployment and Inspection of Lift-U Equipment as 
Written. 

Tentatively Scheduled Next regular meeting: To be determined, 1145 
Market, 6 th Floor (Main Conference Room), 4:00 PM. 

Pending Topics for Discussion: 

October 2003 - Church Street Track Switch (Follow-up); August 28 th Metro 
Overhead Dewirement Incident Follow-up/Station Agents Failure to Make 
Announcement When Service Delays Occur; Third Street Light Rail Update - 
(Construction Budget Presentation to San Francisco County Transit Authority 
Citizens Advisory Committee (TA CAC); Work Stoppage; Community Concerns 
Regarding Outreach/Contracting Issues (Minority Contracting); Use of Community 
Based Organizations (CBO) as First Source Hiring Point/Rotating Pools); 
Sectionalization of Overhead for Metro Subway Service; All Future Diesel to Trolley 
Conversions Include Consideration of Undergrounding Overhead Utility Wires Along 
the Entire Route; Revision to DPT Sidewalk/Driveway Violation Flyer (Continued); 
Approval of Draft Letter to Maintenance Deputy General Manager Recommending 
Reiteration that Starter Shift Checkout of Vehicles Include Deployment and 
Inspection of Lift-U Equipment as Written; Revision of DPT Sidewalk/Driveway 
Violation Flyer (Continued). 

November 2003 - Breda Engineering Modifications/Design Repair Plan Update. 

December 2003 - Third Street Light Rail Update. 

January 2004 - Alternative Fuel Pilot Program (AFPP) Update - Procurement 
Specification; Integration of the Department of Parking and Traffic (DPT) and the 
Municipal Railway (Muni) Central Offices 

Quarterly/ Bimonthly Updates: Alternative Fuel Pilot Program (AFPP); Third 
Street Light Rail Project; N-Judah; Municipal Railways Headquarters. 

Potential Discussion Topics: Report on Central Subway; Bus Rapid Transit 
(BRT) (Geary); T3 Presentation to the Council and MTA CAC Interaction; Steps 



Concerning Muni's Vision Plan Implementation; Ocean Avenue Traffic Alignment 
Plans; Muni's Input Into the Spending Plan for Proposition B Reauthorization. 

Finance and Administration (FAC) 7:00 

(Daniel Murphy, FAC Chair) 

Last meeting held: October 15, 2003. 

Items discussed: BART Plus Agreement; Fiscal Year 2001/2002 Audits (Metro 
East Land Acquisition Accounting); Financial Savings/Financial Difference in the Use 
of Disabled Sticker on Paratransit Regional Identification Card and Discontinued 
Disabled "D" Magnetic Pass; Maintenance Budget Overview. 

Tentatively Scheduled Next regular meeting: Wednesday, November 20, 
2003, 401 Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Items for Discussion: 

Deferred Topics of Cancelled September 17, 2003 Meeting - Insurance 
Overview, Risk Management, and Effect of Proposition E (Deferred); Fiscal Year 
2001/2002 Audits (Metro East Land Acquisition Accounting); Maintenance Budget; 
Financial Savings/Financial Difference in the Use of Disabled Sticker on Paratransit 
Regional Identification Card and the Discontinued Disabled "D" Magnetic Pass. 

Deferred Topics from October 2003 Tentative Topic Calendar: Transit 
Impact Development Fee (TIDF)/Soma Service Follow-up; Municipal Railway 
Improvement Fund (MIF). 

Follow-up Items: Quarterly Review of Revenues and Expenses; Parking 
Revenues, Review of Previous Year's Budget Recommendations, Fiscal Year 2004 
Muni/DPT Budgets, MTA CAC Budget Recommendations of February 19, 2003; 
Deficit Closure Plan and Force Reductions. 

12. Operations & Customer Service Committee (OCSC) 7:05 

(Formerly Service Reliability and Quality [SRQC]) 
(Joan Downey, OCSC Chair) 

Last meeting held: October 20, 2003. 

Items discussed: Muni Wayside Fare Collection System (Fare Gates); 39-Coit 
Service Improvement Follow-up; Rescue Muni J, L, M & N Lines Recommendations 
Follow-up. 

Tentatively Scheduled Next regular meeting: Monday, November 17, 2003, 
401 Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Items for Discussion: 

November 2003 - Bus & LRV Cleaning; 

January 2004 - Muni Non-operations of Three Car LRV's within the Metro Subway 
System (Referred from Engineering, Maintenance & Safety Committee (EMCS) 
meeting of June 19, 2003 [Mr. Ferrario]) 



Follow-up Items: 39 - Coit Service Improvement; Passenger Service Report 
(PSR); Wayside Fare Collection Working Group (WAFER), Rescue Muni J, L, M & N 
Lines Recommendations; Cable Car; Service Standards. 

13. Planning & Marketing Committee (PMC) 7:10 
(Formerly Service Design & Marketing [SDMC]) t 
(Bruce Oka, PMC Chair) ' 

Last meeting held: October 20, 2003. 

Items discussed: Service Planning Updates (Muni Service to Shipyard); 
Paratransit Debit Card. 

Tentatively Scheduled Next regular meeting: Monday, November 17, 2003, 
401 Van Ness, Room 334 (Conference Room 335), 5:30 PM. 

Pending Item for Discussion: 

October - 29 - Sunset and 82X - Presidio & Wharves Express Route Services Lines 
Changes (Deferred) 

14. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence 
Matrixes [Attachments] (Discussion/Action) 7:15 

15. Council Members' Questions and Comments (Discussion/Action) 7:20 

16. MTA CAC Agenda Planning (Discussion/ Action) 7:25 

Facilities Tour (Vehicle Maintenance System/Materials Management j 

System [VMS/MMS - January 2004], Department of Parking and 
Traffic Control Center) 

17. Adjournment 7:30 

Attachments: 

Agenda Item 3 - 

Draft MTA CAC Minutes of October 2, 2003 

Agenda Item 5 - 

Monthly Staff Report of October 2, 2003 

Agenda Item 6 - 

Paul Czechowicz email of October 6, 2003 (Subject: FW: Geary CAC being formed) 

Agenda Item 7 - 

Special Transit Fare Agreement Between The City and County of San Francisco and The San 

Francisco Bay Area Rapid Transit District (2004 Fast Pass Agreement) 

Agreement Among The San Francisco Bay Area Rapid Transit District, The Central Contra Costa 
Transit Authority, The City and County of San Francisco, The Dumbarton Bridge Service Consortium, 
The Eastern Contra Costa Transit Authority, The Livermore Amador Valley Transit Authority, The San 



Mateo County Transit District, The Santa Clara Valley Transportation Authority, The City of Union 
City, and The Western Contra Costa Transit Authority (BART Plus) 

Agreement Between The City and County of San Francisco and the San Francisco Bay Area Rapid 
Transit District Payment for Transfer Trips (FY2004 Feeder Service Agreement) 

Agenda Item 8 - 

Gerald R. Norman, Executive Director, Department of Parking & Traffic letter of September 24, 2003 
Mr. William W. Seelinger, Chairman, Parking & Traffic Committee, Telegraph Hill Dwellers letter of 
October 19, 2003 

Agenda Item 9 - 

Draft Letter to Michael Burns, Executive Director, Municipal Transportation Agency 

Agenda Item 14 - Matrixes: 

MTA CAC Attendance Chart 

MTA CAC Information Requests (Completed) 

MTA CAC Information Requests (Pending) 

MTA CAC Recommendations (Pending) 

MTA CAC Recommendations (Completed) 

MTA CAC Incoming Correspondence 



<!' 



/°3 




Municipal Transportation Agency 

^Citizens ' Advisory Council 
City and County of San Francisco 

FINAL MINUTES 

of 
Regular Meeting 



DOCUMENTS DEPT. 
DEC 1 5 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Thursday, November 6, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (Chair) called the 
meeting to order at 5:38pm. 

MTA CAC Members Present at Roll Call: Daniel Murphy, Art Cimento, Joan Downey, 
Steve Ferrario, Bruce Oka, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver. 

MTA CAC Members Arrived After Roll Call : Sue Cauthen (6:05pm). 

MTA CAC Members Absent: Nia Crowder, Ellen Hayes, Cesar Perez. 

San Francisco Municipal Railway (Muni) Staff Present : Suany Chough (Transit 
Planner, Capital Planning & Grants), Ann Carey (Financial Manager, Finance and 
Administration), Peter Straus (Manager, Service Planning), Paul Czechowicz (MTA CAC 
Liaison), Vincent Dunlap (MTA CAC Secretary). 

Community Organization Representative Present: William "Bill" Seelinger, 
Telegraph Hill Dwellers. 

Department of Parking and Traffic (DPT) Staff Present: Lorraine Fuqua (DPT 
MTA CAC Liaison), Javad Mirabdal (Traffic Planner). 

2. Public Comment (Agenda Item 2). Ms. Vincent apologized for not being able to 
attend any of the Council's October meetings. 

3. Adopt Minutes of October 2, 2003 (Agenda Item 3 - Discussion/Action). At the 
request of the Chair, the Council's minutes of October 2, 2003 were deferred without 
objection to the November 6th Council meeting. 

4. Report of the Chair (Agenda Item 4 - Discussion/Action). The Chair welcomed 
the Secretary who had been absent due to personal illness. Mr. Murphy stated that he 
and Ms. Crowder (Vice-Chair) had met last week with Michael Burns (Executive 
Director, MTA) and discussed a wide range of issues the Council has raised. The Chair 
specifically commented that the discussion included talks regarding the Council's 
developing relationship with DPT. He advised Council Members to relay any concerns 
regarding matters of policy as passed by the Council to either Ms. Crowder or himself in 



401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524 

S(415) 554-6873 FAX (415) 554-4103 ^^ 



Page 1 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

which Council Members desired to have addressed at any of the future Chair's meeting 
with the Executive Director. 

The Chair remarked that the Council supported the expenditure plan and that 
Proposition K, which extended some sales tax, passed with just over 74% of the vote. 
He noted that some members of the Council volunteered to campaign for Proposition K. 

Mr. Murphy stated that Council Members occasionally contact him on the day of the 
Council meetings requesting that a particular agenda item be held or continued until 
that member is able to attend. He commented that although he genuinely makes an 
attempt to accommodate a member's request, often he is limited in changing the 
Council's Agenda due to scheduling time constraints, i.e., staff and other interested 
individuals having been confirmed to attend meetings at certain time. He extended his 
apology should he were unable to accommodate a member's request at such short 
notice. 

Mr. Oka was allowed to express his concern regarding Council Members non-attendance 
at Committee meetings. The Chair commented that the Council would devote a sizable 
amount of time during the Council's January 2004 meeting to address agenda planning 
and discuss Council's effectiveness. Mr. Murphy stated that several members are 
working on getting the two vacancies on the Council filled which would make a 
difference in the Council's ability to fulfill quorum requirements. 

In response to Mr. Stables' question regarding scheduling Council meetings during the 
forthcoming holiday season, Mr. Murphy stated that Committee meetings would not be 
held during the month of December, but the Council would meet on Thursday, 
December 4th. During the Council's December 4th meeting a discussion to reschedule 
the Council's January 2004 meeting would take place since the tentative meeting date is 
New Year's Day. The Chair stated that Committee Chairs would as well determine 
dates for rescheduling Committee meetings as a result of the Martin Luther King 
Holiday in January. 

5. Staff Report (Agenda Item 5 - Discussion/Action). Paul Czechowicz (MTA CAC 
Liaison) stated that Council Members were provided a copy of the Staff Report 
(attachment to agenda). 

Responding to Mr. Rolfe's question concerning a matter not addressed in the Staff 
Report regarding the purchase of fifteen (15) PCCs cars from New Jersey Transit, Mr. 
Czechowicz stated that he had heard unofficially that the purchase was a 
possibility and would inquire into the matter and provide a response to the 
Council. 

Mr. Rolfe asked about the method of payment regarding the Residential Permit Program 
(RRP) Lockbox Program (pages 3 and 4 of the Staff Report) and the bank's commission 

Page 2 Of 13 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

cost for processing payments. Mr. Czechowicz stated that payments would be 
sent directly to a bank and would provide the Council details on the program. 

Mr. Rolfe expressed the opinion regarding the Mission Steuart Hotel (page 2 of the staff 
report) that an additional operating cost has been imposed on Muni for the hotel's 
construction and the only dispute he has is the use of fully allocated cost for direct 
labor cost. He expressed concern regarding revenue projections. 

Mr. Weaver announced that on October 30th, the Ocean Avenue Beautification Project 
sponsored by Muni, the Department of Public Works (DPW) and the Ocean Avenue 
Renaissance Committee received a San Francisco Beautiful Award. He suggested 
that Muni inform its employees of the award. He commented that by 
showcasing the award is a means in which Muni can demonstrate its efforts 
in working with communities in improving neighborhoods' main streets. 

Ms. Downey stated as a matter not addressed in the Staff Report, she had asked Mr. 
Czechowicz about the continued limited sales of tokens by vendors. Mr. Murphy stated 
that he has also encountered limited sales of tokens. 

Commenting on DPT's Public Hearing notice regarding Muni's N-Judah stop 
consolidation proposal to eliminate the Willard Street Stop on the Metro N-Judah Line, 
Ms. Downey expressed her satisfaction. The Chair commented that he would 
attend the November 14th hearing since the Council has taken a position and 
speak on the Council's behalf regarding this issue. 

Responding to Ms. Vincent requested concerning the forty local contractors under the 
Disadvantaged Business Enterprise (DBE) certification program, Mr. Czechowicz 
stated he would provide a listing of the contractors. 

6. Geary Corridor Study Citizens Advisory Committee (Agenda Item 6 - 
Discussion/Action). Suany Chough (Transit Planner, Capital Planning & Grants [Muni])) 
introduced herself and began the presentation by stating that the study for Geary 
Boulevard has begun. The Geary Bus Rapid Transit (BRT)/Light Rail Transit (LRT) has 
been a longtime priority project and was a centerpiece in the passage of Proposition K. 
The Municipal Transportation Agency (MTA), Muni and DPT have started to convene 
an interagency group to formulate a plan and assign specific responsibilities. 

Ms. Chough explained that the San Francisco County Transportation Authority (SFCTA) 
is forming a Citizens Advisory Council and applications for appointment to the SFCTA 
Geary Corridor Study Citizens Advisory Committee are being taken. She commented 
that a wide range in representation is being considered, i.e., residents, business 
owners, advocates, etc, from every geographic part of the corridor, which stretches 
from downtown San Francisco to the ocean. The deadline for submitting applications 
has been extended from Tuesday, November 4th to Monday, December 1st. 
Applicants are invited to speak on their own behalf at the SFCTA's Plans and Programs 



Page 3 Of 13 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

meetings on December 9th at 11:00am. The Board is expected to choose the 
members of the Geary Corridor Study Citizens Advisory Committee on December 16th. 

Mr. Weaver suggested that an official connection between the MTA CAC and 
the Geary Corridor Study Citizens Advisory Committee should be established, 
especially concerning the Geary Corridor planning process. The Chair 
commented that he would discuss Mr. Weaver's concern with the MTA CAC 
Liaison and suggested that the Council's Planning and Marketing Committee 
(PMC) should conduct any necessary follow-up. Mr. Oka stated that he 
would calendar an agenda items regarding this issue. 

Mr. Czechowicz suggested that Council Members whose appointments were 
from a Member of the Board of Supervisors should discuss with their 
Appointing Authority asking that the MTA CAC have appointed an official 
representative seat on the SFCTA's Geary Corridor Study Citizens Advisory 
Committee. 

Ms. Chough informed the Council that Capital Planning & Grants has been working with 
DPT staff on a series of short-term improvements, i.e., lane stripping and minor 
changes in parking regulations, for the inter-portion of Geary Boulevard between Powell 
Street and Van Ness Avenue. She expressed the opinion that the short-term 
improvements should significantly improve service in the area before the bigger project ^ 
is planned and built. She advised that the Council should expect a presentation 
regarding the short-term improvements in the next couple of months. 

In response to Mr. Rolfe's question regarding traffic signals, Ms. Chough responded that 
she believed that traffic signalization was already in progress and was included in the 
short-term improvements package. 

Noting no further questions, the Chair extended his thanks to Ms. Chough 
and called for Agenda Item 7. 

7. FY2004 Fast Pass, BART Plus, and FY2004 Feeder Service Agreements 
Between The City and County of San Francisco and The San Francisco Bay 
Area Rapid Transit District (BART) (Agenda Item 7 - Discussion/Action). Anne 
Carey (Financial Manager, Finance and Administration [Muni]) introduced herself and 
stated that the purpose of the presentation was to inform the Council about the 
agreements Muni has been negotiating with BART and other operators in the region. 

BART Plus Agreement - The BART Plus Agreement was recently discussed at the 
Council's Finance & Administration Committee (FAC). Ms. Carey explained that the 
BART Plus Agreement is a regional ticket that allows passengers from all nine (9) 
participating bus-operating agencies unlimited BART rides on a half-month basis. The 
ticket also has BART stored values which are used to ride BART. The original f 
agreement has actually expired but agencies continued to operate without an 



Page 4 of 13 






Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

agreement. Effective September 1st as part of the Alameda - Contra Costa Transit 
Authority new fare structure, the BART Plus Ticket was discontinued. The remaining 
operators agreed to reallocate revenues generated from pass sales and Muni would be 
the largest recipient of the bus portion of the revenues from the agreement. 

Ms. Carey stated that the participating bus-operating agencies agreed that the BART 
Plus program needed to be continued until such time it is replaced by Translink region- 
wide, and that a new agreement was needed to replace the existing expired agreement 
since Translink would not be effective for another two-to-four years. 

She commented that the operators, in particularly the bus component of the 
agreement, felt that the original ticket price was under priced given that many agencies 
had increased pass pricing. The bus operators agreed that a $10.00 per pass increase 
was appropriate. The bus operators agreed to propose an increase in the bus share of 
the ticket price from $14.00 to $24.00 which would increase the monthly pass to 
$48.00. Ms. Carey expressed the opinion that the BART Plus price is higher than 
Muni's Fast Pass, but the BART Plus pass provides unlimited rides on all the other 
participating operators. 

Ms. Carey stated that Muni supports the agreement and intends to present the proposal 
to the MTA Board. She remarked that all participants are going through the approval 
process and it is hoped that the agreement would be signed by the end of the year 
(2003). Ms. Carey stated that BART would need to reprogram their new ticket vending 
machines to reflect the new prices, make changes in their fare gates, and the effective 
date was estimated to be sometime in early February (2004). 

In response to Ms. Vincent's question regarding pass discounts, Ms. Carey stated that 
there is no discount BART Plus pass. 

Ms. Carey commented that in September 2003 about a 20% decline in ticket sales has 
been seen and it is expected to see some additional decline in sale when prices 
increase. 

Responding to Mr. Stables' question concerning tracking of major employers in the area 
participation in supporting transit pass use, Ms. Carey stated, "That in terms of 
employers being a vendor for the ticket, one of the changes under the new agreement 
will be to the distribution system." She informed the Council that BART has installed 
new ticket vending machines at all of their stations and Muni would migrate to ticket 
purchases primarily through the vending machines. Ms. Carey commented that Muni 
operates a regional transit card program geared toward employers. So, if employers 
were buying tickets for employees from Muni, Muni would continue to be the wholesaler 
of those tickets to employers. Based on the assumption that most passengers are 
connecting to BART and tickets would be available primarily through the ticket vending 
machines, most of the other BART Plus ticket sales outlets would disappear. 



Page 5 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

Replying to Mr. Murphy's question concerning the expiration of the new agreement, Ms. 
Carey stated that the agreement expires in December 2005 with a provision for three 
(3) one-year extensions. 

FY2004 Fast Pass Agreement - Ms. Carey stated that the use of the Fast Pass on 
BART is an annual agreement that Muni has had with BART. A year ago, a new 
reimbursement rate to BART that reflects BART's fare increases was negotiated. It was 
agreed at that time that future fare increases for BART would be passed through to 
Muni in a form of an increase in Muni's reimbursement rate. BART initially requested 
an increase from $0.80 to $0.88. The proposed agreement with BART shows a 
reimbursement rate increase of $0.87 based on base rate change. She explained that 
there are no other changes in the terms of the agreement. 

In response to Mr. Murphy's question regarding whose version of the agreement 
(attachment to Agenda Item 8) the Council was reviewing, Ms. Carey stated that it was 
her belief that the proposal before the Committee was Muni's. 

Mr. Oka commented that many in the disabled community strongly support the use of 
Muni Discount Fast Pass for use on BART only in San Francisco. The Chair commented 
that the Council has taken a position in favor of having the Discount Fast Pass used on 
BART. 

FY2004 Feeder Service Agreement - Ms. Carey stated the agreement was also 
know as the Transfer Payment Agreement. Since Muni buses deliver passengers to 
BART stations, Muni receives payment from BART for the service. Payments are 
adjusted yearly based on a formula resulting in changes in sales tax revenue that BART 
receives. There has been a decrease this year in sales tax revenue to BART by about 
3%. 

In response to Mr. Rolfe's questions regarding agreements' payment timeframes and 
the different agreements payment balancing between . Muni and BART, Ms. Carey 
remarked that BART pays the Feeder Service Agreement annually as soon as the 
agreement is negotiated; Muni pays monthly on the Fast Pass agreements. She stated 
that Muni pays close to $9M for fast pass services and BART pays about $2.5 for feeder 
service. 

Mr. Ferrario asked what effects Translink would have on the service provided under the 
agreements? Ms. Carey answered that Translink would provide significant information 
that would be useful in supporting renegotiation of terms and reimbursement rates. 
Translink would have the various fare instruments requiring continued inter-operators 
fare and reimbursements agreements with resulting rules and logic programmed into 
the Translink Card. 



«, 



Page 6 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

Ms. Vincent inquired about system malfunctions. Ms. Carey explained that there are 
policies and fare payment under such situations would revert to each operators' existing 
policy in respect to fare collection. 

Mr. Murphy moved the following motion, which was seconded by Mr. Stables: 

Motion: The MTA CAC recommends approval of the FY2004 Fast Pass, BART 
Plus, and FY2004 Feeder Service Agreements between the City and 
County of San Francisco and the San Francisco Bay Area Rapid 
Transit District (BART) and further urges that an agreement be 
negotiated by which the Discount Fast Pass can be used for trips 
between BART stations within San Francisco. 

Noting no further discussion on the motion, the Chair called for a vote. 

Motion carried with 10 yes votes. Daniel Murphy, Sue Cauthen, Art Cimento, Joan 
Downey, Steve Ferrario, Bruce Oka, Norman Rolfe, Linton Stables, Dorris Vincent, 
Daniel Weaver voted yes; Nia Crowder, Ellen Hayes, Cesar Perez absent. 

8. Operations & Customer Service Committee (OCSC Recommendation 
(September 15, 2003 Meeting) (Agenda Item 8 - Discussion/Action). Ms. Downey 
stated that the motion before the Council had been deferred from the Council's October 
2nd meeting since a response from DPT had not been received at that time. Ms. 
Downey commented that the Council received a response from Gerald Norman 
(Executive Director, DPT) (attachment to Agenda Item 8). She commented that the 
response made no mention of the Transit First Policy or addresses the Council's 
concerns regarding improving the 39-Coit service. She stated that a representative 
from DPT was requested to address the Council to explain DPT's position concerning 
the no-parking proposal. Ms. Downey referenced Mr. Seelinger's letter (attachment to 
Agenda Item 8). The Secretary advised the Council that an electronic copy of the 
complete Seelinger letter had been distributed to Council Members in advance of the 
meeting and a complete hard copy was provided to Council Members at the beginning 
of the meeting (attachment). Ms. Downey stated that Lorraine Fuqua (DPT MTA CAC 
Liaison) advised that DPT staff would address the Council regarding DPT's response 
from Mr. Norman. 

Mr. Weaver expressed the opinion that DPT's original response was prudent in that the 
neighborhood residents had not been consulted about the proposal. 

Mr. Seelinger stated that the Telegraph Hill Parking and Traffic Committee of the 
Telegraph Hill Dwellers agreed with the proposal, but the proposal had not yet been 
presented to the Telegraph Hill Dwellers Board. 



Page 7 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

Ms. Fuqua advised the Council that Mr. Seelinger's letter had been shared with the 
Deputy Director's Staff. She stated that a formal response had not been prepared 
because it would be premature for the Department to comment on a letter that 
stipulated that the letter had not been reviewed, approved, or disapproved by the 
Telegraph Hill Dwellers' Board of Directors and did not represent an official position. 
Ms. Fuqua introduced Javad Mirabdal (Traffic Planner [DPT]). 

Mr. Mirabdal stated that the issue was not a single issue and DPT had to consider all 
elements in determining the best solution. He stated that DPT is not the only 
Department that would be needed to make a decision regarding the no-parking 
proposal. Mr. Mirabdale informed the Council that Recreation and Park would be a 
more appropriate department to address the proposed restriction of parking at Coit 
Tower. He expressed the opinion that DPT should not be considered as an obstacle 
regarding the wishes of the residents in the area and that DPT recognizes that there is 
a parking problem at Coit Tower, but the problem does not occur at all times. He 
explained that should a no-parking restriction were established at Coit Tower, a 
restriction would be imposed on the public that would not necessarily be required at all 
times. 

Ms. Cauthen commented that the problem occurs during certain peak hours and DPT is 
aware of the peak times. Mr. Mirabdal agreed with Ms. Cauthen's comments. 

Mr. Mirabdal explained that DPT has performed field checks at Coit Tower and noted 
that ten (10) vehicles having Residential Parking Permits (RPP) occupy approximately 
1/3 of the available parking spaces. He reiterated that most of the time a restriction 
on parking is not needed and stated that this fact should be considered. He stated 
that parking is managed through time limits. He suggested that an increased turnover 
of spaces could be achieved through installing parking meters and General Enforcement 
Parking Control Officers (PCO) could patrol the area. Mr. Mirabdal explained the 
procedure in which PCOs monitor parking meters. 

In response to Ms. Downey's concerns that the response made no reference to the 
Transit First Policy or the 39-Coit service, Mr. Mirabdal stated that restricting residential 
parking would increase visitor parking by 1/3 which would cause a shorting of the line 
of approaching vehicles to Coit Tower. He commented that through the use of 
metered parking spaces a higher turnover of parking spaces could be anticipated thus 
improving transit service. 

Ms. Fuqua stated that all future responses from DPT to the Council would address the 
Transit First Policy. 

Mr. Seelinger commented that the Telegraph Hill Dwellers' Parking and Traffic 
Committee is of the opinion that charging for parking at Coit Tower would accomplish 
very little in reducing the traffic congestion along Telegraph Hill Boulevard. He stated 
that there are only twenty-nine (29) parking spaces at Coit Tower. He stated that 

Page 8 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

visitor parking is already limited to thirty minutes and reducing the allotted parking time 
visitors would receive no value in visiting Coit Tower by car. 

Mr. Seelinger stated that the problems exist from late morning to early evening on 
Saturday, Sunday and holidays. Approximately 20-to-50 automobiles are backed up in 
an approach to Coit Tower. He explained that the Telegraph Hill Dwellers Parking and 
Traffic Committee has accumulated data that shows automobiles departing the lot on 
an average of one vehicle per minute. He stated that it has been observed that 
vehicles often arrive in intervals of every 21 seconds resulting in two vehicles being 
added to the line of cars approaching Coit Tower for every one vehicle that departs. 
He suggested that the only solution to solve the traffic congestion problem 
which delays the 39-Coit is that cars must depart the parking lot at the same 
rate as cars arrive. 

Mr. Seelinger expressed the opinion that the reason for the line of cars not extending to 
Columbus Avenue is that a very high percentage of drivers turn around in the middle 
Telegraph Hill Boulevard - a narrow, steep roadway with many blind curves. He stated 
that the Telegraph Hill Dwellers Parking and Traffic Committee referred to a study that 
indicated that 82% of the cars that approach Coit Tower turnabout. Mr. Seelinger 
commented that the approach to Coit Tower along Telegraph Hill Boulevard and a 
section of Lombard Street is a 1/3-mile long dead-end roadway with no exit and almost 
no legitimate place for turnarounds - a very dangerous situation. He expressed the 
view that visitors are annoyed having to sit in the long traffic line for as much as 30 
minutes at a time. 

Mr. Seelinger concluded his comments by stating that the solution proposed is very 
simple. By having vehicles move through the current parking area would facilitate the 
39-Coit bus service in the community and visitors, visits to Coit Tower. He stated that 
during peak hours it has been observed that the North Beach Garage is normally half 
empty. He suggested that as a solution the garage should be publicized as a parking 
location for Coit Tower, minor improvements should be made to the 39-Coit route to 
include a stop near the garage and nearby tourist locations, i.e., Pier 39, and a Muni 
publicity campaign should be undertaken to educate riders about the service. 

Ms. Cauthen commented that the 39-Coit headways are not being adhered to as a 
result of the delays created from the traffic congestion and residents have difficulty in 
using the 39-Coit because of erratic operating times. 

Mr. Seelinger stated that the traffic backup announcement sign does operate, but has 
had virtually no affect on the long lines of cars approaching Coit Tower. 

Mr. Ferrario expressed the viewpoint that there is simply no deterrent for drivers to not 
wait even though there is a traffic backup announcement sign. He commented that 
there as cost associated with installing and maintaining meters, collecting revenue, and 
the cost of PCO enforcement. He suggested that there should be no parking at 

Page 9 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

Coit Tower with the exception that spaces should be committed to Americans 
with Disabilities Act (ADA) blue parking. 

Ms. Cauthen, Ms. Downey, Ms. Vincent and Mr. Oka expressed the opinion that more 
should be done to create an open space area at Coit Tower. Ms. Cauthen expressed 
the view that Muni and Recreation & Parks should work together to address this issue 
through accessing the Open Space Funds. 

Both Mr. Ferrario and Ms. Cauthen expressed the opinion that a more creative and 
innovative approach should be taken to resolve this issue. 

Ms. Vincent commented that the pedestrian walkway to Coit Tower needs 
improvements. 

Ms. Fuqua commented that DPT developed a compromised solution believed to address 
the traffic mitigation issues without imposing the extreme measure of restricting all 
parking at Coit Tower. She suggested that a resolution would have to come from a 
wider scope and that quite possibly the Board of Supervisors should be contacted by 
Council Members soliciting their assistance in resolving this issue. 

The Chair stated that the following motion was before the Council: 

Motion: The MTA CAC recommends that the no-parking alternative for the 
top of Coit Tower be adopted, as it is an easy and cost-neutral 
means of solving the problems of Coit Tower traffic and 39-Coit 
reliability. 

The Chair stated that a friendly amended to the motion was made and 
accepted by the Council as follows: 

Amended Motion: The MTA CAC recommends that the no-parking 

alternative (except for ADA Blue Zone Parking) for the top 
of Coit Tower be adopted, as it is an easy and cost-neutral 
means of solving the problems of Coit Tower traffic and 
39-Coit reliability. 

Noting no further discussion on the motion as amended, the Chair called for a 
vote. 

Amended Motion carried with 10 yes votes. Daniel Murphy, Sue Cauthen, Art 
Cimento, Joan Downey, Steve Ferrario, Bruce Oka, Norman Rolfe, Linton Stables, Dorris 
Vincent, Daniel Weaver voted yes; Nia Crowder, Ellen Hayes, Cesar Perez absent. 

The Chair extended the Council's thanks to Mr. Mirabdal and Ms. Fuqua for their 
participation in the discussion. 



Page 10 of 13 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

The Secretary distributed copies of a proposed Letter of Commendation to the 
Telegraph Hill Dwellers' Parking & Traffic Committee which was drafted by Ms. Cauthen 
(attachment). 

Ms. Cauthen Called A Point of Order to have the Council consider the draft 
Letter of Commendation. The Chair stated that since the motion was passed 
regarding the no-parking alternative, he would review the letter and release it, 
accordingly. 

9. Draft Letter to Executive Director, Municipal Transportation Agency 
Concerning MuniWayside Fare Collection System (Agenda Item 9 - 
Discussion/Action). Ms. Downey presented the draft letter (attachment to Agenda 
Item 9). She stated that the Operations & Customer Service Committee (OCSC) had 
held discussions with staff regarding the fare gate selection process. She stated that 
the purpose of the letter is to ask the Executive Director that the Council be included in 
the decision making process regarding the selection of fare gate equipment. 

Mr. Ferrario stated that he was invited to a meeting with Muni Staff, Booze Allen 
Hamilton (the Consultant Firm) representatives, and Michael Burns (Executive Director, 
Municipal Transportation Agency). He commented that with the pending decisions 
regarding the regional rollout of TransLink and that BART has not made a final decision 
regarding magnetic cards and TransLink, which would affect Muni's decisions because 
of the Fast Pass fare instrument, Muni has not made its decision regarding fare gate 
replacement. It has been suggested that the type of fare gate would be similar to that 
which BART currently operates. 

Mr. Czechowicz commented that during the meeting Council participation was discussed 
and it was agreed that Council Members could participate as long as members 
understood that their participation was in an advisory capacity. 

Ms. Downey moved that the draft letter be accepted. Mr. Rolfe seconded the 
motion. Noting no further discussion on the motion to accept the draft letter 
the Chair called for a vote. 

Motion to accept draft letter carried with 10 yes votes. Daniel Murphy, Sue 
Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Bruce Oka, Norman Rolfe, Linton 
Stables, Dorris Vincent, Daniel Weaver voted yes; Nia Crowder, Ellen Hayes, Cesar 
Perez absent. 

10. Engineering, Maintenance & Safety Committee (EMSC) (Agenda Item 10 - 
Discussion/Action). Mr. Ferrario reported that the Committee failed to meet quorum at 
its scheduled October 16th meeting. The Council Chair stated that Ms. Crowder (Chair, 
EMSC) might call a special meeting of the Committee sometime in November to discuss 
the Alternative Fuels Pilot Program. 



Page 11 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

11. Finance and Administration (FAC) (Agenda Item 11 - Discussion/Action). Mr. 
Murphy (Chair, FAC) stated that the Committee has begun to prepare for the budget 
consideration process. The FAC Chair advised that Council Members should relay any 
specific concerns or suggestions concerning the budget process directly to him. The 
FAC Chair confirmed that the Committee would meet on Wednesday, November 19th. 

12. Operations & Customer Service Committee (OCSC) (Agenda Item 12 - 
Discussion/Action). Ms. Downey (Chair, OCSC) stated that Jack Fleck (Senior 
Transportation Engineer/Planning Manager, DPT Engineering) participated in the 
Committee's discussion concerning the Rescue Muni J, L, M & N Line Recommendations 
and was very helpful. The Committee would discuss Bus and LRV Cleaning with a 
follow-up discussion on the Passenger Service Report (PSR) process. 

The Chair OCSC requested that Council Members contact their Appointing Authority to 
solicit their support regarding the Council's motion passed on October 2nd regarding 
enforcement issues and the combining of DPT's enforcement groups. 

13. Planning & Marketing Committee (PMC) (Agenda Item 13 - 
Discussion/ Action). Mr. Oka (Chair, PMC) reported that the Committee met on October 
20th. He stated that Peter Straus (Manager, Service Planning) advised the Committee 
that the 19-Polk Line would continue servicing the Naval Shipyard. Mr. Rolfe (a 
Committee Member) commented that during the discussion he recalled that Mr. Straus 
mentioned extending another line and possibly the 23-Monterey into the Navy Yard via 
the Crisp Avenue Gate. Mr. Rolfe stated that there had been discussion of possibly 
extending the 24-Divisadero at some future time. 

Mr. Oka stated that Committee Members received a briefing from Kim Walton (ADA 
Compliance & Contract Coordinator, Muni Accessible Services), which clarified the 
difference between the Paratransit Debit Card and the Discount Pass. He stated that 
proposals have been receive concerning the Paratransit Debit Card Program. The debit 
card would begin a demonstration period within eighteen months for the Notice to 
Proceed (NOP) date. 

14. Review of CAC Attendance Chart; Information Requests, 
Recommendations, and Incoming Correspondence (Agenda Item 14 - 
Discussion/ Action). The Council had no comments regarding this agenda item. 

15. Council Members' Questions and Comments (Agenda Item 15 - 
Discussion/Action). The following Committee Members provided comment and 
questions: 

Mr. Weaver stated that parking and traffic enforcement along Ocean Avenue has been 
exceptional and it has been observed cars in violation of sidewalk parking are being 
cited. 



Page 12 Of 13 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, November 6, 2003 

Ms. Downey stated that she had sent a question to Ms. Fuqua regarding a blocked 
driveway and the PCO having to wait until a tow truck arrived. Ms. Fuqua stated 
that the question was forwarded and she would check on the response. 

16. MTA CAC Agenda Planning (Agenda Item 16 - Discussion/Action). The Chair 
asked Council Members to determine a date for the Council's January 2004 meeting. 
He advised the Council that the regular scheduled meeting date conflicts with January 
1st - New Year's Day. 

Following an open discussion, the Chair suggested that the Council's regular 
scheduled meeting for Thursday, January 1st be tentatively rescheduled to 
be held on Thursday, January 15, 2003 at 5:30pm. The Chair advised that 
should the Council complete agenda planning during the December 4th 
meeting, no Council meeting would be scheduled for January 15th. 

18. Adjournment. The Chair adjourned the meeting at 7:30 pm. 

Attachments: 

Agenda Item 8 - 

Mr. William W. Seelinger, Chairman, Parking & Traffic Committee, Telegraph Hill 
Dwellers letter of October 19, 2003 (Subject: Comment on the Letter Sent by Mr. 
Gerald Norman, Executive Director of DPT, to the MTA CAC, dated 9/24/03, regarding 
Coit Tower Parking and Traffic-backup Problems.) 

Ms. Cauthen email dated November 6, 2003 [3:16PM]) (Subject: Commendation Letter 
Re 39 Coit Plan) 



Page 13 Of 13 



< ( 




City & County of San Francisco 
Municipal Transportation Agency 
Citizens' Advisory Council (CAC) 



DOCUMENTS DEP 
DEC " 1 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



^ Notice Regular Meeting and Agenda 
Thursday, December 4, 2003 at 5:30pm 
401 Van Ness Avenue, Room 334 (Conference Room 335) 
San Francisco, California 

12-01-03A11 :31 RCVD 






> 



Members: 

Daniel Murphy (Chair), Nia Crowder (Vice Chair), 

Sue Cauthen, Art Cimento, Joan Downey, Steve Ferrario, Ellen Hayes, 

Bruce Oka, Cesar Perez, Norman Rolfe, Linton Stables, Dorris Vincent, Daniel Weaver 

(2 Vacancies) 

Committees: 

Engineering, Maintenance & Safety (EMSC) 

Nia Crowder (Chair), Steve Ferrario, Bruce Oka, Linton Stables, Daniel Weaver 

Finance & Administration (FAC) 

Daniel Murphy (Chair), Bruce Oka 

Operations & Customer Service Committee (OCSC) 

Joan Downey (Chair), Sue Cauthen, Daniel Murphy, Norman Rolfe 

Planning & Marketing Committee (PMC) 

Bruce Oka (Chair), Nia Crowder, Ellen Hayes, Norman Rolfe, Dorris Vincent 



NOTES: 

Notices of meeting and agenda, and minutes are available at the San Francisco Public Library 
(Main), 100 Larkin Street - Government Section (5th Floor) and on Muni's website at 
www.sfmuni.com/cac . 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 



The MTA CAC may be contacted as follows: 

Municipal Transportation Agency Citizens' Advisory Council 

401 Van Ness Avenue Room 334 - San Francisco, CA 94102-4524 

S(415) 554-6873 FAX (415) 554-4103 



111 



Disability Access 

This meeting will be held in Room 334 (Conference Room 335) at 401 Van Ness Avenue, San Francisco, between McAlliste- 
and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floS 
make a left, and enter through Room 334. The conference room is down the inner hallway and on your left. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni bus lines nearest the meeting location are the 47 Van Ness and 49 Mission-Van Ness. 
The closest MUNI Metro stop is the Van Ness Muni Station, where one can transfer to a 47 Van Ness or 49 Mission-Van 
Ness bus. For more information about Muni accessible services, call (415) 923-6142. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to 
various chemical-based products. Please help the City to accommodate these individuals. 

Use of Cell Phones, Pagers, and Similar Sound-Producing Electronic Devices 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for 
the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycle racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Vincent Dunlap at least 72 
hours in advance of need at (415) 554-6873. 

Know Your Rights Under the Sunshine Ordinance 
(Chapter 67 of the San Francisco Administrative Code) a 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, 
and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that 
deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
Ness Avenue, Room 334, during regular business hours. Notices and agendas are posted on Muni's website at 
http://www.sfmuni.com/cac . 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) 
or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 
Dr. Carlton B. Goodlett Place, City Hall, Room 409, San Francisco, CA 94102-4683; by phone (415) 554-7724; by fax 
(415) 554-5163 or by email at Donna Hall(5)ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by 
the San Francisco Campaign and Governmental Conduct Code, Section 2.100, to register and report lobbying activity. For 
more information about the Lobbyist Ordinance, contact the Ethics Commission at 30 Van Ness Avenue, Suite 3900, San 
Francisco, CA 94102, telephone (415) 581-2300, fax (415) 581-2317, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



ii 



Municipal Transportation Agency 

Citizens' Advisory Council (CAC) 

City & County of San Francisco 

^ AGENDA 

Regular Meeting 

Thursday, December 4, 2003 at 5:30pm 

401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, California 



Item Number/Item Estimated Time 

1. Call to Order/ Roll Call 5:30 

2. Public Comment 5:32 

3. Adopt Minutes of October 2 and November 6, 2003 5:34 
(Discussion/Action) [Attachment] 

4. Report of the Chair (Discussion/Action) 5:36 

5. Staff Report (Discussion/Action) [Attachment] 5:40 
Paul Czechowicz (MTA CAC Staff Liaison) 

Staff-Initiated Items (Discussion/Action) 



6. 



Third Street Light Rail Update (Attachment) 5:45 

Vincent Harris (Deputy General Manager Construction) 
Dennis Tsai (Project Manager, Third Street Light Rail, Construction) 



7. Nextbus Update 6:05 
John Funghi (Project Manager, Automatic Vehicle Location System) 

Council-Initiated Items (Discussion/Action) 

8. Operations & Customer Service Committee (OCSC) 
Recommendation (November 17, 2003 Meeting) 6:25 

Motion: The MTA CAC recommends that passengers be notified 
when Passenger Service Reports (PSRs) are closed, 
not just when a complaint is referred to a Division 
Superintendent, and that such responses should be as 
specific as legally possible about the action taken if 
any. The MTA CAC further recommends that PSRs 
received commending Muni or its employees be 
acknowledged in a follow-up letter and that PSRs 
submitted online be initially acknowledged by email 
rather than by phone. 



) 



9. Finance and Administration Committee (FAC) Recommendation 
(November 19, 2003 Meeting) 6:35 

Motion a: The MTA CAC recommends the cost of deadheading 
and cost saving from a consolidation of 
maintenance be incorporated in the estimates of 
Muni's net revenues from the Kirkland Division 
property reuse before RFPs or RFQs are considered. 
The MTA CAC further recommends that net revenue 
maximization be prioritized as plans for the 
Kirkland site are considered and that Muni should 
give serious consideration to selling the property 
outright as opposed to acting as the site developer. 

10. Council Members' Questions and Comments (Discussion/Action) 7:00 

11. MTA CAC Agenda Planning (Discussion/ Action) 7:05 
Council and Committees' Meetings & Agenda Planning - Calendar Year 2004; 
Suggested Facilities Tours Sites: Vehicle Maintenance System/Materials 
Management System (VMS/MMS); Department of Parking and Traffic 

Control Center. 

12. Adjournment 7:30 

Attachments: 

Agenda Item 3 - 

Draft MTA CAC Minutes of October 2 and November 6, 2003 

Agenda Item 5 - 

Monthly Staff Report of December 4, 2003 



Appendix 
MTA CAC Notice of Meeting and Agenda of December 4, 2003 

Committee Reports 

ingineering, Maintenance & Safety Committee (EMSC) 

(Nia Crowder, EMSC Chair) 

Last meeting held: Thursday, August 21, 2003. 

Items discussed: Church Street Track Switch; Traffic Management 
System/Ocean Avenue Project Signalization; Traffic Signalization System at St. 
Francis Circle; Integration of the Department of Parking and Traffic (DPT) and the 
Municipal Railway Central Offices; Alternative Fuel Pilot Program (AFPP) Update; 
Revision to DPT Sidewalk/Driveway Violation Flyer; Approval of Draft Letter to 
Maintenance Deputy General Manager Recommending Reiteration that Starter Shift 
Checkout of Vehicles Include Deployment and Inspection of Lift-U Equipment as 
Written. 

Tentatively Scheduled Next Regular Meeting: To be determined. 

Pending Topic Calendar Items: 

October 2003 (Cancelled Meeting) - Church Street Track Switch (Follow-up); 
August 28 th Metro Overhead Dewirement Incident Follow-up/Station Agents Failure 
to Make Announcement When Service Delays Occur; Third Street Light Rail Update 
- (Construction Budget Presentation to San Francisco County Transit Authority 
"% Citizens Advisory Committee (TA CAC); Work Stoppage; Community Concerns 
Regarding Outreach/Contracting Issues (Minority Contracting); Use of Community 
Based Organizations (CBO) as First Source Hiring Point/Rotating Pools); 
Sectionalization of Overhead for Metro Subway Service; All Future Diesel to Trolley 
Conversions Include Consideration of Undergrounding Overhead Utility Wires Along 
the Entire Route; Revision to DPT Sidewalk/Driveway Violation Flyer (Continued); 
Approval of Draft Letter to Maintenance Deputy General Manager Recommending 
Reiteration that Starter Shift Checkout of Vehicles Include Deployment and 
Inspection of Lift-U Equipment as Written; Revision of DPT Sidewalk/Driveway 
Violation Flyer (Continued). 

November 2003 (Cancelled Meeting)- Breda Engineering 
Modifications/Design Repair Plan Update. 

December 2003 (Cancelled Meeting) - Third Street Light Rail Update. 

January 2004 (Tentative Meeting) - Alternative Fuel Pilot Program (AFPP) 
Update - Procurement Specification; Integration of the Department of Parking and 
Traffic (DPT) and the Municipal Railway (Muni) Central Offices 

Quarterly/ Bimonthly Updates: Alternative Fuel Pilot Program (AFPP); Third 
Street Light Rail Project; N-Judah; Municipal Railways Headquarters. 

Potential Discussion Topics: Report on Central Subway; Bus Rapid Transit 
(BRT) (Geary); T3 Presentation to the Council and MTA CAC Interaction; Steps 
Concerning Muni's Vision Plan Implementation; Ocean Avenue Traffic Alignment 
Plans; Muni's Input Into the Spending Plan for Proposition B Reauthorization. 



Finance and Administration (FAC) 
(Daniel Murphy, FAC Chair) 

Last meeting held: Wednesday, November 19, 2003. 

Items discussed: Land Use Study - Kirkland Yard Property; Continued and 
Limited Sales of Tokens By Vendors; Status of Fiscal Year 2004 Muni Budget, 
Schedule for Review of FY 2005 Muni Budget; Insurance and Risk Management 
Overview; Municipal Railway Improvement. 

Tentatively Scheduled Next Regular Meeting: To be determined. 

Pending Topic Calendar Items (Suspended): 

Deferred Topics of Cancelled September 17, 2003 Meeting Pending - 

Fiscal Year 2001/2002 Audits (Metro East Land Acquisition Accounting); 
Maintenance Budget; Financial Savings/Financial Difference in the Use of Disabled 
Sticker on Paratransit Regional Identification Card and the Discontinued Disabled 
"D" Magnetic Pass. 

Deferred Topics from October 2003 Tentative Topic Calendar Pending: 

Transit Impact Development Fee (TIDF)/Soma Service Follow-up. 

Follow-up Items: Quarterly Review of Revenues and Expenses; Parking 
Revenues, Review of Previous Year's Budget Recommendations, Fiscal Year 2004 
Muni/DPT Budgets, MTA CAC Budget Recommendations of February 19, 2003; 
Deficit Closure Plan and Force Reductions; Continued and Limited Sales of Tokens 
By Vendors; Insurance Overview, Risk Management, and Effect of Proposition E. 

Operations & Customer Service Committee (OCSC) 

(Formerly Service Reliability and Quality [SRQC]) 
(Joan Downey, OCSC Chair) 

Last meeting held: November 17, 2003. 

Items discussed: PSR Follow-up - First Quarter Results and Status of 
Complaints/Commendations; 39-Coit Service Improvement Follow-up; Rescue Muni 
J, L, M & N Lines Recommendations Follow-up. 

Tentatively Scheduled Next regular meeting: Monday, January 26, 2004, 401 
Van Ness, Room 334 (Conference Room 335), 3:00 PM. 

Pending Topic Calendar Items: 

January 2004: 

Items Deferred/Continued from OCSC's November 17 th meeting: Bus & LRV 

Cleaning; 

Passenger Service Report (PSR) Follow-up - First Quarter Results and Status of 
Complaints/Commendations; Rescue Muni J, L, M & N Lines Recommendations 
Follow-up; 39-Coit Service Improvement Follow-up. 

Additional Topics: Department of Parking & Traffic (DPT) Incorporation of Transit First 
Policy; Residential Parking Permit (RPP) Exclusion for Housing Without Legal Number of 
Parking Units. 



Referred Item to Committee Pending: Muni Non-operations of Three Car 
LRV's within the Metro Subway System (Referred from Engineering, Maintenance & 
Safety Committee (EMCS) meeting of June 19, 2003 [Mr. Ferrario]). 

Follow-up Items: 39-Coit Service Improvement; Passenger Service Report 
(PSR); Rescue Muni J, L, M & N Lines Recommendations; Wayside Fare Collection 
Working Group (WAFER); Fare Gate Transition and Subway Change Machines; 
Service Standards, Plan for Meeting Proposition E Standards, and Remove of 10% 
Reduction from PSR Standard. 

Quarterly Update: Cable Car. 

Planning & Marketing Committee (PMC) 

(Formerly Service Design & Marketing [SDMC]) 
(Bruce Oka, PMC Chair) 

Last meeting held: October 20, 2003. 

Items discussed: Service Planning Update (Muni Service to Hunters Point Naval 
Shipyard); Paratransit Debit Card. 

Tentatively Scheduled Next Regular Meeting: To be determined. 

Pending Topic Calendar Items: 

Deferred Items: 

29-Sunset and 82X-Presidio & Wharves Express Route Services Lines Changes 
(Deferred from PMC's October 20 th meeting). 

MTA CAC's Liaison with San Francisco County Transit Authority (SFCTA) Geary 
Corridor Study Citizens Advisory Committee (Deferred from Council's October 2 nd 
meeting). 

Review of CAC Attendance Chart; Information Requests, Recommendations, and 
Incoming Correspondence Matrixes (Attachments) 



c 



V 



) 




-^Municipal Transportation Agency 
^Citizens' Advisory Council (MTA CAC) 
Citv and Countv of San Francisco 

ony cum ouuiny ui oan nauu *uu DO q UMENTS DE p T 

FINAL MINUTES JAN % 3 20Q4 

of 
Regular Meeting SAN FRANCISCO 

PUBLIC LIBRARY 
Thursday, December 4, 2003, 5:30 p.m. 
401 Van Ness Avenue, Room 334 (Conference Room 335) 

San Francisco, CA 

1. Call to Order/Roll Call (Agenda Item 1). Daniel Murphy (Chair) called the 
meeting to order at 5:38pm. 

MTA CAC Members Present at Roll Call: Daniel Murphy, Sue Cauthen, Joan 
Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Daniel Weaver. 

MTA CAC Members Absent at Roll Call: Dorris Vincent (arrived at 6:30pm). 

MTA CAC Members Absent: Nia Crowder, Art Cimento, Norman Rolfe, Linton Stables. 

San Francisco Municipal Railway (Muni) Staff Present: Vince Harris (Deputy 
General Manager, Construction), Dennis Tsai (Project Manager, Third Street Light Rail, 
Construction), John Funghi (Project Manager, Automatic Vehicle Location System, 
Construction), Paul Czechowicz (MTA CAC Liaison), Vincent Dunlap (MTA CAC 
Secretary). 

Business Representative: George Mount (Director of Product Management, NextBus 
Information Systems, Inc. V 

The Chair called for Agenda Item 6. 

2. Third Street Light Rail Update (Agenda Item 6 - Discussion/Action). Vince 
Harris (Deputy General Manager, Construction) introduced Dennis Tsai (Project 
Manager, Third Street Light Rail, Construction). Mr. Harris stated that Muni Staff met 
with a number of local businesses along the Third Street corridor that concurred with 
construction continuing through the holidays and a waiver of the holiday moratorium 
was reached. 

Mr. Tsai provided Council Members a handout, which listed the construction segments, 
schedule and contract amounts for each segment (attachment). He briefed the Council 
on segments construction status, costs, and expected completion dates. 

In response to Ms. Hayes' question regarding the wall at the US 101 crossing, Mr. 
Harris explained that the wall was a retaining wall to hold back soil material. Mr. Tsai 




401 VAN NESS AVENUE-ROOM 334 -SAN FRANCISCO-CA. 94102-4524, * 



«(415) 554-6873 FAX (415) 554-4103 
Page 1 Of 17 




DEPARTMENT OF PARKING & TRAFFIC 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

sated that the wall was necessary to create the walkway. Mr. Harris offered to 
provide the Council a more detailed depiction of the US 101 interchange. He 

commented that Segment E, the most complicated section of the construction project, 
was completed with very minimal impact to commuter traffic. 

Ms. Cauthen proposed that the Council arrange a tour of the Third Street 
Project. The Chair expressed his concurrence. 

Responding to Ms. Hayes' question regarding the project's funding having been present 
to the San Francisco County Transportation Authority (SFCTA), Mr. Harris explained that 
a budget amendment was being prepared. The budget is presented to the SFCTA at 
least once annually. He stated that a budget presentation would be expected sometime 
early next year (2004). Muni Construction plans to bring the budget proposal 
before the Council for discussion purposes before presenting the budget to 
the SFCTA Citizens Advisory Committee (CAC). Mr. Harris commented that the 
budget amendment would require discussion about outstanding issues that the 
Executive Director of the Municipal Transportation Agency (MTA) desired to have 
clarified with the SFCTA. 

Mr. Murphy inquired about the budget amendment timeframe and process. Mr. Harris 
reiterated that the budget amendment should be before the SFCTA at the beginning of 
next year (2004). He explained that the budget would need to be presented to a 
sequence of subcommittees which begins with the SFCTA CAC then on to their Plans 
and Programs Committee, and finally to the SFCTA Board. Mr. Harris stated that 
hopefully the process would be completed if not in January (2004) but totally by 
February 2004. He restated that the Construction Division would want to 
come before the Council before beginning the budget process with the 
SFCTA. 

Mr. Harris commented that the SFCTA Staff has a draft of the revised budget. Muni is 
in the process of working through a detailed summary letter that will be signed by the 
Executive Director MTA giving Muni's proposal as it relates to filling any funding gaps. 

The Chair commented that the Council would meet again in early February (2004) with 
an option for a January (2004) meeting depending on circumstances. The Chair 
requested that Mr. Harris inform the Council via the Council's Staff Liaison or 
Secretary of the budget process early enough for the Council to make 
meaningful recommendations before the budget amendment is ready for 
presentation to the SFCTA. Mr. Harris stated that he would notify the 
Council's Secretary. 



Page 2 Of 17 



) 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Replying to Ms. Hayes' question regarding major budget cuts that would impact 
streetscape improvements for the project, Mr. Harris stated that no cuts have been 
proposed. 

Mr. Murphy inquired about Segment F (Visitacion Valley) including a terminus and 
stations before the terminus. Mr. Tsai stated that there is a platform at Sunnydale 
Avenue and Bayshore Boulevard. The originally planned Intermodal Terminal was 
deferred pending the relocation of the existing CalTrain Station. Full development of 
the final form of the terminal has not been made as a result of CalTrain's plans to move 
its station approximately 300 meters south of the existing station. Mr. Tsai explained 
that Muni has been unable to secure full agreement with San Bruno, South San 
Francisco and the Developer (Universal Paragon), as well as the County of San Mateo. 
Mr. Harris stated that agreement has not been reached regarding geometric figures, the 
whole intent of commercial development in the area and cost impacts. However, Muni 
is working with these entities for some type of solution. 

Mr. Murphy commented that clarification of the CalTrain station location, i.e., moving 
from San Francisco County to San Mateo County, would be required. Both Mr. Harris 
and Mr. Tsai agreed. Mr. Harris also commented that extending the Third Street Rail 
Line into San Mateo would be more complicated. 

Mr. Harris stated, as an interim solution Muni would begin operations using tail tracks 
that would extend beyond the last station. He stated that it might be some years before 
the Intermodal Terminal comes to fruition. 

Mr. Tsai remarked that construction of the Intermodal Terminal might not occur until 
about the year 2008/2009 with another two years needed to reach a consensus 
regarding the development. He explained that Universal Paragon owns the parcel, 
which is approximately 500 acres (a site larger than Mission Bay which is about 350 
acres), and a finalized comprehensive development plan has not been made. 

The Chair commented that at some point the Council would like to discuss 
with Staff the terminus, its orientation and the policy and cost tradeoffs that 
are involved. 

The Chair Mr. Harris and Mr. Tsai exchanged thanks. 

The Chair called for Agenda Item 2. 

3. Public Comment (Agenda Item 2). The Chair called for any public comment on 
any issue within the jurisdiction of the Council that was not on the agenda. No public 
comment was given at this time. 

Dorris Vincent arrived at 6:30pm. 

Page 3 Of 17 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

4. Adopt Minutes of October 2 and November 6, 2003 (Agenda Item 3 - 
Discussion/Action). Ms. Downey presented minor changes to the minutes that the 
Secretary had not received. In that the minutes were before the Council for adoption, 
Ms. Cauthen moved the following motion: 

Motion to Adopt: The MTA CAC adopts minutes of October 2 and November 

6, 2003 with minor changes. 

The Motion to Adopt passed. 

Daniel Murphy, Sue Cauthen, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Cesar Perez, Dorris Vincent, Daniel Weaver voted yes; Nia Crowder, Art Cimento, 
Norman Rolfe, Linton Stables absent. 

5. Report of the Chair (Agenda Item 4 - Discussion/Action). The Chair advised: 

• The Council's agenda format had change with the Committee Reports listed as 
an appendix to the agenda to streamline the appearance of the agenda. 

• The Council's opinion was requested concerning Nextbus status issues that 
would be discussed during Agenda Item 7. 

• Michael Burns (MTA Executive Director) referred the proposed MTA Calendar 
Item concerning the Land Use Study - Kirkland Yard Property to the Council's 
Finance & Administration Committee (FAC) and the Council would be considering 
the Committee's recommendation on this matter during discussion of Agenda 
Item 9. Mr. Murphy stated that the FAC's recommendation does not affect the 
Calendar Item as it goes forward but does affect subsequent policy regarding the 
property. 

• The focus of the tentative January 2004 Council meeting would be agenda 
planning. The Council would discuss holding a January meeting during Agenda 
Item 11. The January meeting would be held depending on any policy 
developments that would require the Council's attention. 



• 



The MTA Executive Director desires the Council's input/feedback, in terms of 
revenue verses aesthetic, regarding the possibility of advertisement being place 
on the exterior of Breda Light Rail Vehicles (LRVs). The item would be 
presented to the Council at either the Council's January or February meeting. 
Mr. Murphy explained that Viacom's contract permits the placing of ads on the 
vehicles exterior and Viacom is insisting that ads are installed. 

Advised that the Council would be hearing soon about San Francisco Unified 
School District's seeking some reroutes and the MTA Executive Director's 



Page 4 of 17 



♦ 



J 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

expressed concern as to Muni's suitability in providing the equivalent of yellow 
school bus service. 

Per the Chair's meeting with the MTA Executive Director, Mr. Burns would: 

• Inquire into the status of a new sidewalk parking or motorcycle resolution 
possibly going before the Board of Supervisors. 

• Inquire into the Department of Parking and Traffic (DPT) Hearing Officer's 
recommendation concerning Muni's N-Judah stop consolidation proposal 
regarding Carl Street at Willard Street and Carl Street at Hillway Avenue. 

• Send a memorandum to Department Heads to submit six-to-twenty-four month 
issue lists that the Council has requested. 

Responding to Ms. Cauthen's questions regarding revenue generation from advertising 
on Breda LRVs and Supervisor Matt Gonzalez's proposal that free bus service be 
provided to seniors and children, Mr. Murphy replied that revenue generation 
projections would be provided when the Council considers the advertising issue and he 
did not ask about the Supervisor's proposal. 

Mr. Oka commented that he does not favor advertisements on the Breda vehicles 
exterior, but the need for additional revenue sources is warranted. 

Ms. Hayes suggested that the Council should consider some alternatives 
before excluding Breda exterior advertisements as a source of revenue. 

6. Staff Report (Agenda Item 5 - Discussion/Action). Paul Czechowicz (MTA CAC 
Liaison) stated that Council Members were provided a copy of the Staff Report 
(attachment to agenda) and no further comment was given. 

Responding to Ms. Downey's comment that no signage announcing bus reroute were 
posted at bus stops during the Cole Valley Street Fair in October, Mr. Czechowicz 
answered that normally bus stop temporarily change or discontinues signs are posted 
for special events and he would ensure that Muni double check for signage when such 
events occur. 

Mr. Ferrario asked about Muni's operations near City Hall during the run-off election. 
Mr. Czechowicz explained that when the ballot results are delivered the 5-Fulton and 
21-Hayes Lines are rerouted the short way around or are slowed downed, but the issue 
is not significant. 

7. Nextbus Update (Agenda Item 7 - Discussion/Action). The Chair introduced 
Agenda Item 7 by stating that the Executive Director sought the Council's opinion 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

regarding concerns raised about Nextbus, Muni's plan to continue to use Nextbus, and 
the problems the company has experienced. 

John Funghi (Project Manager, Automatic Vehicle Location System, Construction) 
provided the Council a PowerPoint presentation that offered an overview of Muni's 
implementation (rollout) of the Nextbus program. 

George Mount (Director of Product Management, NextBus Information Systems, Inc ^) 
stated that he was present to address any questions Council Members might have. He 
commented that from his personal perspective the project is beginning to move very 
quickly and the company is looking forward to rollout. 

Mr. Funghi began his presentation by explaining that the Nextbus program was brought 
about as part of the Muni improvement program that began in 1998 to use a Global 
Position Satellite (GPS) based vehicle locator system. He explained that a Web based 
application linked to various signs and Internet capable phone was included as part of 
the improvement program. 

He stated that a two-year pilot project, which began in 1999, was developed with 
procurement based on a sole source selected vendor at a cost of about $900,000. The 
essential scope of the project was to develop a central controlled computer message 
management system, equip a total of 136 LRVs, all inspectors' vehicles with positioning 
identification equipment, and install platform signs. The pilot project's schedule was 
initiated in August of 1999, instillations were completed in October 1999, and broadcast 
to the public began in March of 2000. 

Mr. Funghi commented that an important connection established during the two-year 
pilot project was Nextbus' software link to the Advance Train Control System (ATCS). 
Nextbus already had the capability of identifying the location of a vehicle. The ATCS 
link feeds Nextbus the LRVs' designation information, i.e., J-Church, K-Ingleside, etc. 
He explained as part of the two-year pilot project and currently, the LRVs' designation 
identifications are captured as the vehicle entering the subway tunnel and not when the 
vehicles departed the yard. Vehicle identification information is then mimicked onto the 
website. 

Responding to Mr. Weaver's question regarding Nextbus' ability to identify vehicles 
before vehicles enter the tunnel, Mr. Funghi stated as part of the enhanced system 
Nextbus currently has the ability to identify vehicles outside of the tunnel. He explained 
that to fully implement the Automatic Vehicle Locator (AVL) System, the train number 
or work assignment (designation) information would have to be fed to Nextbus to 
enhance the system. He stated that Muni currently uses the enhanced. 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Continuing his presentation, Mr. Funghi stated that based on the successful two-year 
pilot program, Muni initiated a process of defining needs to enhance the system for the 
purpose of expanding it Muni-wide. Enhancements included: 

• Schedule adherence reporting to highlight the work assignment of a specific 
vehicle. 

• Real-time predictions and passenger information. 

• Ability to archive the data for performance reporting and for accident reporting. 

• Optional expansion based on funding for the entire fleet. 

• Integrate fully with Muni's existing electronic systems, i.e., AVL System without 
duplicating Transit Operators' administrative efforts, i.e., daily start-up code 
entries. 

• Identify vehicles upon departure from the yard/barn. 

A Request For Proposal (RFP) [a competitive bid process] was developed essentially for 
a three-year expansion program with a two-year maintenance contract. Mr. Funghi 
explained that in 2001, Nextbus went through the competitive bid process with two 
other approved vendors. Identified as the highest-ranking firm Nextbus was awarded 
the contract for the enhanced system in December 2001. A Notice To Proceed (NTP) 
[contract] was issued in August 2002 and Muni currently uses the enhanced system. 

The NTP's contract agreement specified that passengers and management are to be 
provided real-time arrival schedules and vehicle location information, that the system is 
to be expanded to all vehicle operating modes, an additional 400 platform informational 
display signs are to be installed - currently 15 to 30 signs have been installed, and 
submit a rollout schedule. Mr. Funghi stated that the first year's rollout include the 
Muni Metro (LRVs), 22-Filmore (Trolley Coach Line), Cable Cars and Historic Streetcars 
using the enhanced system that reports the vehicles location upon departure from the 
yard/barn. 

Commenting that the outbound N-Judah line currently does not have signage, Ms. 
Downey as if signs for outbound Muni Metro LRVs were to be installed. Mr. Funghi 
explained that as part of the expansion program's second year a passenger sign 
deployment program would commence with Operations and Maintenance selecting sign 
locations. Outbound lines signage could be considered at that time. 

Mr. Funghi remarked that the first needs of the signage program would be the lines 
that would be expanded in the first year's rollout - Cable Cars and Historic Streetcars 
that currently have no signage. The second year's rollout would be the trolley fleet 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

expansion with the installation of passenger information display signs. Installations of 
kiosks with web touch screen capability are being considered for passengers use for trip 
planning purpose. Rollout of diesel and non-revenue vehicles would occur in the third 
year. The forth and fifth years would essentially address the operations and 
maintenance agreement. 

Responding to Ms. Downey's question as to the project's current status, Mr. Funghi 
stated that the project is currently in its first year of contractual issues - year two in 
terms of length of time, but in year one based on performance. 

Mr. Funghi stated that the existing passenger information signs have been upgraded to 
Cellular Digital Package Data (CDPD). He explained that CDPD is the ability to 
communicate when transmissions are received from a vehicle in a wireless format and 
brought to a receiver - basically; CDPD is the mode in which information would be 
transmitted to Nextbus for their collection and use. 

Ms. Downey asked about the proprietary ownership of the data and the data's 
eventually use in developing Service Standards. Mr. Mount explained that Nextbus' 
servers collect the data stored in a single database. What is moving forward is the 
ability for the data to be accessible at Muni's Headquarters - essentially mirroring the 
data through replays. Mr. Czechowicz commented that by contract the data belongs to 
Muni. 

Responding to the issue regarding the use of data in developing Service Standards, Mr. 
Mount stated that a number of stock reports developed by Nextbus are currently 
available but was unsure if the reports were adequate. He commented that currently 
custom reports regarding headway of a particular route or bus for a particular day could 
be taken from the systems. Mr. Funghi stated that in the contract and essentially for 
the first year part of the design process Nextbus' would have the ability to develop 
reports that could be used for Muni's Service Standards reporting. 

Mr. Funghi stated that the submission and approval of three beta (testing) design 
chapters for software development were approved. Two remaining beta tests are to be 
completed. The design process would be completed with the approval of the fifth test. 

Mr. Funghi identified the following outstanding first year tasks that should have been 
completed in August of 2003 are: 

• System Design and Testing. (Expected to be completed in January [2004]). 

• Administrative, Operational, and Maintenance Training. 

• Database Server and Data Feed. (Collect and permanent storage of information 
by Management Information Systems [MIS]). 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Current tasks include the review and implementation of the data testing program. 
Project goals for the next ninety-days are to complete the design review, commence 
auditing of the program, and start trolley hardware instillation, which is year two of the 
agreement. 

Mr. Funghi provided the Council an overview of vehicles hardware components installed 
during calendar year 2003 that included the GPS antenna and tracker unit. 

Ms. Downey expressed the opinion that it would be immediately helpful for Cable Car 
Inspectors to have laptop computers with Nextbus capability to monitor Cable Cars 
layovers, especially at Drumm Street; run times and locations. 

Mr. Funghi commented that, as part of the overall program, Street Inspectors would be 
provided wireless devices so that they could manage particular lines. He explained that 
the first year's rollout was essentially the design year where enhanced software is 
deployed and tested. He stated that in the second and third years of the rollout 
deployment of the system would occur. Currently, the Cable Car Dispatcher has the 
ability to view Nextbus information. 

Mr. Oka expressed the opinion that the amount of equipment Street Inspectors require 
could be minimized as technology develops and inspectors necessarily would not need 
to carry a laptop computer. 

Mr. Funghi commented that a number of meetings with the Street Inspectors had taken 
place regarding the variety of devices, available technology and software that would be 
suitable for outdoors use. He remarked that software and devices that would allow an 
inspector to complete reports as well as receiving vehicle information is being 
considered, however cost and equipment durability is a determining factor. 

In response to Mr. Weaver's question regarding Nextbus displaying information when 
delays occur, Mr. Czechowicz commented that Nextbus does have messaging 
capabilities and eventually delay messages could be transmitted to selected signs. 

Responding to Ms. Downey's question referencing DPT's installing signal preemption 
devices on buses that could be used to identify bus locations, Mr. Funghi stated that the 
devise simply prompts the signal light. He explained that Muni is working with the SFgo 
Nextbus component that would actually transmit all the data so that knowledge of every 
vehicle's location could be provided in real-time. 

Responding to Ms. Cauthen's question as to the largest technical challenge Nextbus' has 
encountered regarding its application in San Francisco, Mr. Mount commented that GPS 
locating in the downtown locations has been an issue. He explained that an 
inexpensive simple solution that has been tested on Cable Cars was the use of Radio 
Frequency Identification (RF/ID) technology. He explained that RF/ID readers were 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

placed on Cable Cars and as the reader passes over tags imbedded in the trackway the 
vehicle's location is transmitted over a wireless connection. 

Mr. Weaver asked about NextBus deployment of a more elaborate system or a full 
system in any other city. Mr. Mount replied that Nextbus is used by about 25 transit 
agencies around the country that vary in size and complexity. Mr. Mount commented 
that Nextbus installed and would extend a system in Denver, Colorado similar in size to 
that of the San Francisco project, and a large partial system along Alameda-Contra 
Costa Transit District's (AC Transit's) San Pablo corridor. 

Ms. Hayes inquired about deployment of Nextbus on the Third Street Light Rail. Mr. 
Mount responded that the system would ultimately be deployed throughout the Muni 
system. Mr. Funghi stated that once the design is completed the system would have 
the flexibility to add the Third Street Light Rail T-Line. Mr. Funghi explained the 
process of how information was fed from the current scheduling system, which is 
currently RUCUS. He commented that the planned replacement of RUCUS by the 
Trapeze software program system would not negatively affect Nextbus service. He 
explained that once the schedules are changed Nextbus information could be provided 
quickly. Mr. Funghi stated that the system would need to accumulate date for a couple 
of weeks in order to increase accuracy. Nextbus access would not be immediate, but 
the public would quickly have access. 

Mr. Funghi informed the Council that Station Agents Booths' Nextbus Web page display 
were installed and sighted the Van Ness Station Nextbus screen as an example. 

Ms. Downey commented that the displays in the Station Agency Booth's routinely have 
error messages or information is not readable - off screen. Mr. Mount stated that the 
Nextbus is aware of the malfunctions and corrective measures have been taken through 
programming adjustments. 

Responding to Ms. Downey's question concerning the reporting of malfunctions or 
problems with the Station Agents Booths' Nextbus Web page display, Mr. Mount 
responded that an email could be sent to Nextbus. Mr. Funghi explained that Nextbus 
has a five-year signage maintenance warranty and maintains a repair log or 
malfunctions can be submitted directly to Muni through established channels 
(Passenger Service Reports [PSRs]). 

Answering Mr. Weaver's question concerning the current deployment of Nextbus, Mr. 
Funghi stated that the F-Line is fully deployed and has been made public; the Cable Car 
is fully deployed but has not been made public. 



Page 10 of 17 



Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Addressing Mr. Murphy's question regarding the relationship between Muni and 
Nextbus, Mr. Mount commented that from his point of view there were issues before, 
but it appears that the issues have all been resolved. 

Mr. Weaver's asked does Michael Burns want the Council to make a recommendation 
concerning the project? Mr. Murphy expressed the opinion that as he understood there 
is some resistance to Nextbus within Muni and the Executive Director desires to know 
the Council's opinion as to the importance of Nextbus is to the citizens of San Francisco. 

Answering Mr. Ferrario's question regarding the funding sources for the system, Mr. 
Funghi stated that the first year was Proposition B funded, the second year would be 
Breda Lease Back funded, and the following years are yet to be defined federally 
funded. He explained in order to preserve the ability to acquire Federal funding, in 
which approximately $2M is in the pipeline, Muni has to abide by Federal Transit 
Administration (FTA) standards in terms of contracting. 

Ms. Cauthen asked about the total cost over the expected $2M in Federal funds, Mr. 
Funghi explained that the five-year agreement totaled approximately $9.6M. 

Mr. Oka inquired if money from the recently passed Proposition K had been identified 
that could be applied towards some of the Nextbus expense? Mr. Funghi stated that he 
would raise the question with Grants and inquire if Proposition K Funding could be 
accessed. 

Responding to Ms. Downey's expressed concerns as to the potential for the project to 
be terminated, Mr. Funghi explained that the project is not in the process of stopping. 
He expressed the personal opinion that good progress had been made. He reiterated 
that Nextbus is behind schedule in delivering their contractual performance items and 
the items are critical in order to have a functioning system. Muni Staff is 
accommodating Nextbus every step of the way and the next two months will dictate if 
Nextbus has the capability of actually deploying the system. 

Mr. Ferrario requested that Mr. Funghi address the issues regarding Nextbus' 
contractual obligation difficulties. Mr. Mount stated that he could not address any of 
the financial concerns that Nextbus may or may not have. He explained that technically 
Muni operates a very complex (transit) system. Nextbus has completed their business 
review in understanding how the Muni system works. Nextbus has developed a system, 
when put in place that would be able to predict a diesel bus at any stop within the city. 
Mr. Funghi commented that Nextbus' design personnel are making progress in 
developing a software system that would be able to work within Muni's complex lines 
and routes. Once the fifth beta design testing has been completed Muni would have a 
functioning system that would be able to be brought into the testing and auditing 
phase. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Mr. Murphy introduced the following motion in which he stated addresses particularly 
the passenger side functionality in principle concerning Nextbus. Mr. Oka moved the 
motion, which was seconded by Ms. Vincent. 

Motion: The MTA CAC recommends that Muni maintains without 
interruption or extend system-wide the delivery of information to 
passengers through shelter signs, mobile devices, and the Internet 
currently provided by the Nextbus system. The MTA CAC further 
recommends that Muni continue to work to find ways to use such 
information internally to increase reliability and operational 
efficiency and for reporting of compliance with service standards. 

The Chair called for discussion. 

Responding to Ms. Cauthen question as to why there is a issue concerning the 
passenger side functionality portion of the system, Mr. Murphy explained that it is an 
expensive part of the system to maintain and there are people who are not sure that 
Nextbus is important or useful to passengers verses the cost. He commented that 
Nextbus is an under utilized system and many passengers are unaware of the service. 

The Chair commented that there is a decision point for Muni and it is his understanding 
that if the project does not continue it would be terminated. 

Ms. Cauthen suggested that the motion should address the issue of 
promoting and publicizing the passenger portion of Nextbus, and passengers 
should be educated about the capabilities of the Nextbus system. 

Ms. Vincent suggested that a Nextbus marketing campaign should be 
directed towards riders on the 15-Third Street, 44-O'Shaughnessy, 23- 
Monterey, 29-Sunset and 54-Felton Lines. 

Mr. Murphy amended the motion as follows: 

Amended Motion: The MTA CAC recommends that Muni maintains without 

interruption or extend system-wide the delivery of 
information to passengers through shelter signs, mobile 
devices, and the Internet currently provided by the 
Nextbus system. The MTA CAC further recommends that 
Muni continue to work to find ways to use such 
information internally to increase reliability and 
operational efficiency, and for reporting of compliance 
with service standards. The MTA CAC further 
recommends that the passenger side functionality of 
Nextbus be better publicized to passengers. % 

Page 12 Of 17 






Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

The Chair recognized Mr. Mount who commented that from Nextbus' point of view the 
difficulty part has been overcome. He added that when deploying a highly technical 
product testing and verification is vitally important. Nextbus is near completion of the 
design phase and is closely near the deployment phase. He commented that once the 
fifth beta design testing is completed deployment of Nextbus could start. He remarked 
that a number of routes have been identified operating from the Potrero Yard. Mr. 
Mount reiterated once the system has been installed, data collected and verified for 
accuracy for a couple of weeks undertaken, new line could be activated within minutes. 
Mr. Mount commented that it is actually appropriate to begin educating residents of San 
Francisco as actual routes are added to Nextbus. 

Ms. Cauthen expressed the opinion that Nextbus is an absolutely indispensable service. 

Mr. Murphy expressed the opinion that passengers on low frequency routes would gain 
considerable benefit from Nextbus access. 

Noting no further discussion of the Amended Motion, the Chair called for a 
vote. 

The Motion passed. 

Daniel Murphy, Sue Cauthen, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Cesar Perez, Dorris Vincent, Daniel Weaver voted yes; Nia Crowder, Art Cimento, 
Norman Rolfe, Linton Stables absent. 

The Chair extended the Councils thanks to Mr. Funghi and Mr. Mount, and commented 
that the Council would look forward to an update regarding this matter as progress was 
made. 

Ms. Hayes left the room at 7:03pm. 

8. Operations & Customer Service Committee (OCSC) Recommendation 
(November 17, 2003 Meeting) (Agenda Item 8 - Discussion/Action). Ms. Downey 
introduce the following motion: 

Motion: The MTA CAC recommends that passengers be notified when 
Passenger Service Reports (PSRs) are closed, not just when a 
complaint is referred to a Division Superintendent, and that such 
responses should be as specific as legally possible about the action 
taken if any. The MTA CAC further recommends that PSRs received 
commending Muni or its employees be acknowledged in a follow-up 
letter and that PSRs submitted online be initially acknowledged by 
email rather than by phone. 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Ms. Downey stated that the Council approved a number of recommendations regarding 
the PSR process on June 6, 2002 and some of the recommendations were not included 
in the revised PSR process. In a letter from the General Manager's dated July 9, 2002, 
recommendations were sent to Mary Travis-Allen (Division Superintendent, 
Kirkland/Muni's PSR Task Force Coordinator) for reference and response. Mr. Murphy 
directly presented recommendations to the Task Force and the OCSC has continuously 
discussions the PSR process with Staff. 

Ms. Downey commented that the new PSR process only addresses the internal 
functions within Muni and does not address the customer service portion. She stated 
she had recently submitted two PSR. The responses received were that the PSRs had 
been referred to the Division Superintendents and no further information was given. 
Ms. Downey expressed the opinion that such responses were unacceptable. 

Responding to Mr. Weaver's question about Muni providing an explanation as to reason 
some of the Council's recommendations were rejected, Ms. Downey answered that 
Muni's response was that improvements were being considered regarding only the 
internal functions and that the customer service portion would be reviewed at a later 

time. 

Ms. Cauthen left the room at 7:05pm. 

Mr. Murphy stated that he attended the latest PSR Task Force meeting. 

The Secretary advised the Chair that the Council had failed to maintain a 
quorum at this time. 

The Chair stated that discussion of Agenda Item 8 would proceed since no 
Point of Order was made. 

Mr. Murphy continued his comments by stating that the PSR Task Force had met and 
has not met often. He remarked that the Task Force plans to hold separate meetings 
with both Union Representative and Division Superintendents' to receive feedback on 
the revised PSR process. He stated that Ms. Travis-Allen had invited Council 
Representatives to attend both meetings. 

Ms. Downey expressed the opinion that the Council should continue its emphases for 
improvements in the PSR process relative to the customer services portion, especially 
regarding responses to complaints. She commented that improvements in the process 
had been made regarding the hearing process. 

Mr. Ferrario commented that passengers who submit PSRs are not informed of the 
results of the complaint because of legal or employee privacy restrictions concerning 
that limited what information might be included in the response. 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

Mr. Murphy explained that there are contractual limitations and privacy issue regarding 
specific disciplinary action taken and what information could be included in the 
response to a complaint. He explained that the Committee's recommendation basically 
ask that a response letter directly addresses the complaint, include appropriate 
comments on corrective action taken, and extend normal courteous to the complainant 
for informing Muni of the problem. He pointed out those Muni patrons who submit 
PSRs commending employees should also receive some type of acknowledged. 

Ms. Downey commented that she had submitted two PSRs commending employees that 
were never acknowledged by either a telephone callback or follow-up letter. She stated 
that complaint PSRs filed online or by email are responded to by telephone callbacks. 

The Chair called for a three-minute recess in that a quorum was not present. 
The Council recessed at 7:08pm. 

The Council reconvened at 7:10pm. 

Daniel Murphy, Sue Cauthen, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Cesar Perez, Dorris Vincent, Daniel Weaver voted yes; Nia Crowder, Art Cimento, 
Norman Rolfe, Linton Stables absent. 

Noting no further discussion on the motion, the Chair called for a vote. 

Motion carried with 10 yes votes. Daniel Murphy, Sue Cauthen, Joan Downey, 
Steve Ferrario, Ellen Hayes, Bruce Oka, Cesar Perez, Dorris Vincent, Daniel Weaver 
voted yes; Nia Crowder, Art Cimento, Norman Rolfe, Linton Stables absent. 

9. Finance & Administration Committee (FAC) Recommendation (November 
19, 2003 Meeting) (Agenda Item 9 - Discussion/Action). Mr. Murphy introduced the 
following motion as the FAC's recommendation to the Council. He stated that the 
motion reflects the opinion of the Committee that Muni would benefit financially from 
the sale of the land than serving as the developer. He commented that the Kirkland 
Yard had been determined inadequate in sized and not efficient for Muni's operations. 
He remarked that when the Islais Creek facility becomes operative the Kirkland Yard 
would be closed with its service operating from the different divisions and a 
determination would have to be made concerning the land. 

Motion: The MTA CAC recommends the cost of deadheading and cost saving 
from a consolidation of maintenance be incorporated in the 
estimates of Muni's net revenues from the Kirkland Division 
property reuse before RFPs or RFQs are considered. The MTA CAC 
further recommends that net revenue maximization be prioritized 
as plans for the Kirkland site are considered and that Muni should 



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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

give serious consideration to selling the property outright as 
opposed to acting as the site developer. 

The Council discussed development, market rental, leasing and mitigation issues 
concerning the property. Mr. Weaver commented that it is San Francisco City policy that 
any land that is not need by a City agency should be made available for affordable 
housing and that policy should be reflected in the process. Mr. Murphy commented that 
the Kirkland Study addresses the issue of developing different mixes of affordable and 
market rate housing. 

Noting no further discussion on the motion, the Chair call for a vote. 

The motion passed. 

Daniel Murphy, Sue Cauthen, Joan Downey, Steve Ferrario, Ellen Hayes, Bruce Oka, 
Cesar Perez, Dorris Vincent, Daniel Weaver voted yes; Nia Crowder, Art Cimento, 
Norman Rolfe, Linton Stables absent. 

The Chair called Agenda Item 11. 

10. MTA CAC Agenda Planning (Agenda Item 11 - Discussion/Action). The Chair 
requested that the Council should discuss agenda planning at the Council's January 15 th 
meeting. Ms. Vincent moved the following motion: 

Motion: The MTA CAC continues Agenda Item 11 to the Council's January 
15, 2004 meeting. 

The Chair stated that the motion carried without objection. 

The Chair called Agenda Item 10. 

11. Council Members' Questions and Comments (Agenda Item 10 - Discussion/ 
Action). 

Ms. Downey - (1) Regarding a response to her complaint reporting a blocked driveway 
incident and the manner Parking Control Officer (PCO) carryout enforcement, the Chair 
recommended that the OCSC develop a recommendation for the Council's consider. 

(2) Regarding her observation how PCOs manage traffic on Van Ness 
and their interface with pedestrians at congested intersections (allowing traffic to 
proceed when the pedestrians cross light indicate that pedestrians could cross), Ms. 
Downey asked for clarification regarding PCO's instructions under such circumstances. 

(3) About a year ago, on Carl Street in front of her home poles were 
replaced and temporally filled with asphalt. DWP was contracted to permanently fill the 
holes with concrete, but the hole in front of her home was not filled. Ms. Downey 

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Municipal Transportation Agency 
Citizens' Advisory Council 
Final Minutes of Regular Meeting 
Thursday, December 4, 2003 

stated she contacted the Concrete Division, but nothing has been done. Mr. 
Czechowicz stated he would contact appropriate Staff regarding this matter. 

(4) DPT post signs in the neighborhood when hearings are to convene, 
but the signs are never removed. She recommended that DPT be asked to be more 
neighborhood friendly and remove the signs, accordingly. Mr. Czechowicz stated 
that he would contact DPT regarding this matter. 

(5) Regarding a PSR she submitted, Ms. Downey stated that as the N- 
Judah proceeds around on Irving Street, there is enough room for cars to pass while 
passengers are embarking/disembarking. She commented that a LRV operator would 
stop the vehicle back about 50 feet preventing cars from passing. She stated that 
nothing has happened. Mr. Murphy commented that he has noticed that 50% of the 
LRVs stop back preventing cars from passing. Mr. Murphy suggested that it should 
be recommended that signage should be installed advising passengers of the 
necessity for LRVs (one car trains) to not stop at the actual stop. 

The Secretary provided Council Members copies of the response to the Council's 
recommendation for support funding under SB 916 (attachment). 

12. Adjournment. The Chair adjourned the meeting at 7:29 pm. 

Attachments: 

Agenda Item 6 - 

Third Street Light Rail Construction Segments & Schedule 

Agenda Item 10 - 

Kate Breen memo of December 1, 2003 (w/attachments) [Subject: MTA CAC-Support for 

funding under SB 916] 



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